• 제목/요약/키워드: Knowledge Type

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지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향에 관한 연구 (A Study on the Influence of Knowledge Management Strategy and Knowledge Management Decision Factors by Knowledge Management Type on Knowledge Activities)

  • 김명수;송상호
    • 한국콘텐츠학회논문지
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    • 제21권5호
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    • pp.592-606
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    • 2021
  • 본 연구는 기업의 지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향을 살펴보고 각 기업의 상황과 여건이 다르므로 지식경영 유형에 따른 접근이 필요하여 초기형, 조직지식중심형, 정보기술중심형, 결합형으로 구분하여 지식관리시스템과 지식경영을 도입한 81개 기업을 대상으로 SPSS 18.0 프로그램을 이용하여 분석하였고, 그 결과는 초기형은 조직구조의 변화와 정보기술의 적극 수용을 통하여, 조직지식중심형은 개인 지식 극대화할 수 있는 관리시스템(최고경영자지원, 성과보상제도, 교육훈련제도)과 인프라구축 및 정보기술을 이용하며, 정보기술중심형은 조직지식보다는 인프라구축 및 정보기술이용 등 정보기술에 더 의존하여 지식창출과 지식활용하며, 결합형은 조직 전체 확대 위한 교육훈련제도 및 분권화 조직구조로 파악되었으며, 본 연구를 통해 유형별 효과적이고 유의한 전략과 지식경영 결정요인 및 지식활동에 대해서 제시하였다.

지식 생성 및 활용을 위한 지식 커뮤니티 효과 분석 (Analysis of Knowledge Community for Knowledge Creation and Use)

  • 허준혁;이정승
    • 지능정보연구
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    • 제16권4호
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    • pp.85-97
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    • 2010
  • 지식의 생성과 활용의 원천으로서 인터넷 커뮤니티를 '지식 커뮤니티'로 정의할 때 지식 커뮤니티는 '검색엔진', '공개공동체', '전문공동체', '활동공동체'의 4대 유형으로 구분되며 개별 지식 커뮤니티는 시간이나 환경의 변화에 따라 각 유형을 넘나들며 변화하고 있다. 변화하는 지식 커뮤니티를 기업경영에 적절하게 활용하기 위해서는 각 지식 커뮤니티 유형별 활용전략이 절실함에도 불구하고, 지식 커뮤니티 유형별 효과 분석과 활용전략에 대한 연구는 많지 않다. 이에 본 연구에서는 지식 커뮤니티 유형별 분류에서 제안한 4대 지식 커뮤니티 유형에 대해 지식 생성 및 활용에 영향을 미치는 요인을 실증분석을 통해 도출함으로써 지식 커뮤니티의 변화를 설명하고 그 활용방안을 제시하고자 한다. 첫째, 관련 선행연구를 통해 지식 커뮤니티 유형별로 지식의 생성과 활용에 영향을 미치는 요인을 적합성, 신뢰성, 체계성, 충실성, 유사성, 피드백, 이해도로 파악하였다. 둘째, 유형별 대표사이트에 30개의 실제 질문을 질의하여 전문가의 평가를 통해 각 요인을 평가했다. 마지막으로 Stepwise 회귀분석을 이용해 각 유형별로 지식 커뮤니티의 지식 생성과 활용에 영향을 미치는 주요 요인을 도출했다. 회귀분석 결과 검색엔진 유형의 지식 커뮤니티는 신뢰성과, 공개 공동체 유형은 적합성과, 전문공동체 유형은 신뢰성 및 유사성과, 활동공동체 유형은 충실성 및 유사성과 높은 상관관계가 있었다. 본 연구에서 제시한 지식 커뮤니티 유형별 영향요인에 대한 실증분석 결과는 지식 커뮤니티의 변화를 설명하고 그 활용방안을 제시하는데 유용할 것으로 기대된다.

온라인 금융 상담 서비스에서 이모티콘 사용이 서비스 사용의도에 미치는 영향: 상담원 유형과 주관적 금융지식의 조절 효과 (Effects of Emoticons on Intention to Use in Online Financial Counseling Service: Moderating Roles of Agent Type and Subjective Financial Knowledge)

  • 강영선;최보름
    • 지식경영연구
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    • 제20권4호
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    • pp.99-118
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    • 2019
  • Online financial counseling services are increasingly expanding with the rise of artificial intelligence-based chatbots. It is very important to examine the effects of emoticons noted as alternatives for communicating emotions in online communication between consumers and companies. In this paper, we examine how the use of emoticons affects the consumer's response and investigate the moderating roles of type of counseling agents (human vs. chatbot) and the consumer's subjective financial knowledge. The results show that the use of emoticon in the conversation brings a positive effect on the consumer's intention to use of online chat counseling service. When participants had relatively low subjective financial knowledge, they had higher intention to use online chat counseling services with emoticons only when the agent type was chatbot. When the type of counseling agent was human, this positive effect of the emoticon did not occur. On the other hand, when participants had relatively high subjective financial knowledge, they had higher intention to use online chat counseling service with emoticons only when the agent type was human. This study contributes to providing practical implications to build online chat counseling service using chatbot in the financial industry by studying users' intention depending on the type of agents and the level of their subjective knowledge.

초등 예비교사들의 '배추흰나비 한살이' 탐구에서 나타난 지식변환 유형 탐색 (A Study on Knowledge Conversion Types in Pre-service Elementary Teachers Inquiring 'The Life Cycle of Cabbage Butterfly')

  • 김동렬
    • 한국초등과학교육학회지:초등과학교육
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    • 제38권4호
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    • pp.484-495
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    • 2019
  • This study divided pre-service elementary school teachers' knowledge conversion into four types, socialization, externalization, combination and internalization, based on their inquiry activities on the life cycle of cabbage butterfly. As research subjects, this study collected results from 24 pre-service elementary school teachers who carried out inquires on the life cycle of cabbage butterfly for about 2 months. The type of socialization indicates the conversion of tacit knowledge into tacit knowledge, and this study found out that pre-service elementary school teachers acquired and accumulated tacit knowledge from their fellow pre-service teachers, professors and even acquaintances inside and outside the lab. However, there appeared no process that they shared their tacit knowledge with other pre-service teachers or delivered it to them. The type of externalization indicates the conversion of tacit knowledge into explicit knowledge, and this study discovered some cases that pre-service elementary school teachers expressed their inner tacit knowledge into explicit knowledge. However, there was no case found that they converted the verbally-unexpressed tacit knowledge of their fellow teachers or experts into well-defined explicit knowledge. The type of combination indicates the conversion of explicit knowledge into explicit knowledge, and this study discovered some cases that they collected explicit knowledge and converted it into new explicit knowledge for the acquisition, integration and delivery or distribution of explicit knowledge. However, there were few cases that they creatively devised new explicit knowledge by acquiring new knowledge through direct observation and supplementing the existing explicit knowledge. The type of internalization indicates the conversion of explicit knowledge into tacit knowledge, and this study discovered both explicit knowledge embodied through personal experiences and explicit knowledge embodied through simulations and experiments that formed tacit knowledge in process of examining the existing explicit knowledge.

대학생의 재정에 대한 지식과 가치관에 관한 연구: 지식과 가치관에 따른 유형분류 및 재정적 특성분석 (A Study on Financial Knowledge and Values of College Students: Classification and Analysis according to the Knowledge and the Values)

  • 홍은실
    • 가정과삶의질연구
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    • 제25권3호
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    • pp.89-106
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    • 2007
  • This paper diagnoses the financial knowledge of the college students and their values on financial situation. Another emphasis is given to the classification of surveyed college students based on their financial knowledge and values and the financial traits of each classified group is also analyzed. Statistical analysis was conducted using Cronbach's ${\partial}$, factor analysis, t-test, one-way ANOVA, and Duncan's multiple range test with total number of 733 questionnaires. Primary results of the research are as follows: First, overall score of financial knowledge was 62.65 points, showing the highest points in spending while lowest in savings and investment. Senior classes, students majoring in liberal arts, students with financial education and media experiences scored high points. Second, overall score of college students on financial values was 3.92, resulting in high points on credit and frugality but points on sharing with others were low. Thirdly, all surveyed students were classified into 4 types based on the mean scores on financial knowledges and values. Total 31.7% of students belonged to Type 1 where students scored high points on financial knowledge and values. Type 2 had about 22.4 % of students whose financial score was high but value score was low. Type 3 occupied 24.2% and this group scored low points on financial knowledge but high points on financial values. Type 4 occupied 21.8% and was a group of students whose scores for financial knowledge and values were low. Finally, Type 1 and 3 groups showed better desirable behaviors for financial management and expressed higher satisfaction status for finance than Type 2 and 4. Type 1 is a group of students whose subjective financial level was high. Monthly income was highest in Type 2 and financial stress was lowest in Type 1.

연령·성·친구관계 유형이 친구에 대한 아동의 공유지식에 미치는 영향 (Effects of Age, Sex, and Friendship Type on Child's Shared Knowledge of Friend)

  • 김영희
    • 아동학회지
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    • 제9권1호
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    • pp.33-46
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    • 1988
  • The purpose of this study was to investigate the effects of age, sex, and friendship type on child's shared knowledge of a friend. The following hypotheses were raised; Child's shared knowledge of friend would increase with age, shared knowledge of girls would be higher than that of boys shared knowledge of girls would be higher than that of boys shared knowledge in a mutual friendship would be higher than in a unilateral friendship, there would be an interaction effect between age and friendship type in child's shared knowledge of friend. The subjects of this study consisted of 80 boys and girls, 8- and 11-year-olds. Shared knowledge of a friend was measured with a modified version of the 70 picture items developed by Ladd and Emerson (1984). The obtained data were analyzed by three-way ANOVA. Child's shared knowledge of a friend increased with age. Girls exhibited greater ORSK (other-referenced shared knowledge) than did boys, but there was no significant difference between girls and boys in SRSK (the selfreferenced shared knowledge). Mutual friendships exhibited greater SRSK than did unilateral friendships, but there was no significant difference between mutual friendship and unilateral friendship in ORSK. There was a significant interaction effect between age and friendship type in child's shared knowledge of friend.

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의류상품에 대한 소비자 지식수준과 관여도에 따른 정보처리유형에 관한 연구 (A Study on the Level of Consumer Knowledge and Involvement of Apparel Products on Information Processing Type)

  • 이지연;박재옥
    • 한국의류학회지
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    • 제29권8호
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    • pp.1125-1135
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    • 2005
  • The purpose of this study were to clarify differences in information processing type in relation to the consumer knowledge and involvement of apparel and to clarify differences in demographic characteristics in relation to the information processing type of consumer. The subjects of this study were female adults who lived in Seoul, Kyunggi or Incheon areas and Quota sampling using age and residential areas was employed. Major statistical methods were Chi square test and discriminant analysis. The results were as follows: 1. Consumer knowledge was found to be significantly related to the classification of information processing type. Low knowledge group tended to process infarmation rationally but high knowledge group utilized both rational and experiential process. 2. Consumer involvement was found to be significantly related to the classification of information processing type. Low involvement group tended to process information passively. High involvement group utilized both rational and experiential process 3. Information processing type was related to consumer's demographic characteristics such as age, education level, marriage, and purchase expense of apparel

가상실행공동체에서의 지식공유촉진에 대한 협력 형태와 사회적 관계 크기의 효과 (Promoting Knowledge Sharing in Virtual Communities of Practice : Effects of the Cooperative Type and Tie Strength)

  • 김재경
    • 한국IT서비스학회지
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    • 제12권2호
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    • pp.119-129
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    • 2013
  • The degree to which people share knowledge has major impacts on the effectiveness of virtual community of practice (VCoP). As an extension to the previous study which investigated the effect of individual cooperative types (cooperator, reciprocator, and free rider) on knowledge sharing, it is investigated how much increase in the degree of cooperation will enhance knowledge sharing when there are more knowledge contributors and strong ties exist across the community. Simulation method is adopted to measure the effect of the cooperative type and tie strength on knowledge sharing. The results reveal that the tie strength positively affects knowledge contribution in VCoP and strongly tied VCoP generates equivalent level of knowledge contribution as that of weakly-tied VCoP with 5% more contributors.

지식경영의 성공요인에 관한 실증적 연구: 기업규모 및 업종별 비교를 중심으로 (An Empirical Study on Success Factors of Knowledge Management in Korean Firms : Focus on Comparison by Company Size and Industry Type)

  • 서도원;이덕로;김찬중
    • 지식경영연구
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    • 제7권2호
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    • pp.69-96
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    • 2006
  • The purpose of this study is to find success factors of knowledge management in Korean firms, confirm them empirically, and verify their relative importance in terms of company size and industry type. The major studies on the knowledge management were deliberately selected and interpretively analyzed to find the success factors of Korean firms. As a result of the analysis, five success factors(top management's will, evaluation reward, organizational culture, knowledge management system, organizational structure) have been found. The empirical researches to make certain whether the above five factors derived are actually true or not have been separately performed by using questionnaire method. Based on the data collected, it is found that all five factors are significant. The degree of relative importance among the success factors of knowledge management in Korean firms has been found as: (i)top management's will, (ii)organizational culture, (iii)evaluation-reward, (iv)knowledge management system, (v)organizational structure. In company size, large firm's degree of relative importance among the success factors are: (i)top management's will, (ii)organizational culture, (iii)evaluation-reward, (iv)knowledge management system, (v) organizational structure. And medium-small firm's degree of relative importance among the success factors of knowledge management in Korean firms has been found as: (i)top management's will, (ii)organizational culture, (iii) evaluation-reward, (iv)knowledge management system, (v)organizational structure. Finally, in type of industry, manufactural firm's degree of relative importance among the success factors of knowledge management in Korean firms has been found as: (i)top management's will, (ii)organizational culture, (iii)evaluation-reward, (iv)knowledge management system, (v)organizational structure. And non-manufactural firm's degree of relative importance among the success factors of knowledge management in Korean firms are: (i)top management's will, (ii)organizational culture, (iii)evaluation-reward, (iv)knowledge management system, (v)organizational structure.

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자기조직화 지도(SOM) 인공신경망 모형을 이용한 벤쳐기업의 지식경영 유형 세분화에 관한 연구-코스닥 상장기업을 대상으로- (A Self-Organizing Map Neural Network Approach to Segmenting Knowledge Management Type of Venture Businesses in KOSDAG)

  • 이건창;권순재;이광용
    • 지능정보연구
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    • 제7권2호
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    • pp.95-115
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    • 2001
  • 본 논문에서는 우리나라 코스닥시장에 상장된 벤처기업을 대상으로 하여 지식경영 유형을 세분화 하기 위한 방법론을 제시한다. 이 방법론은 우선, 해당 벤처기업에 대하여 설문조사를 통하여 이들 회사의 지식경영 요인을 도출한 다음, 이들 요인 값을 가지고 비감독학습 인공신경망 모형인 SOM을 가지고 4개의 의미 있는 군집을 유도하였다. 이들 군집은 벤처기업이 수행하는 다양한 지식경영 유형을 나타내는 것으로 판명되었으며, 이들 유형은 각각 하이테크형, 조직지식중심형, 정보기술 중심형, 단순형으로 분류된다.

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