• 제목/요약/키워드: Knowledge Transfer

검색결과 644건 처리시간 0.03초

글로벌 프로세스 소싱에서의 효과적인 지식이전을 위한 거버넌스 구조 연구 (Governance Structure for Knowledge Transfer in Global Business Process Outsourcing)

  • 김경민
    • 경영정보학연구
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    • 제9권2호
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    • pp.1-14
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    • 2007
  • 기업 간 관계를 관리하는 효과적인 거버넌스 구조(governance structure)는 기업 간 관계의 성공에 매우 중요한 역할을 한다. 특히 기업 간 관계가 국경을 초월한 해외에서 이루어질 때, 기업 간의 문제를 조정하기 위한 효과적인 거버넌스 구조의 역할은 더욱 중요성을 갖게 되는 것이다. 실제 해외에서 비즈니스 프로세스를 소싱(Sourcing)하고 있는 업체와 서비스 제공 업체들은 해외 소싱 성공을 위한 효과적인 거버넌스 구조에 대해 매우 중요하게 인식하고 있다. 하지만 이에 대한 실증적인 연구는 부재한 실정이다. 본 연구에서는 IT 집약적인 비즈니스 프로세스 소싱에 있어서 고객과 서비스 제공업체 사이의 지식이전이 BPO 성공에 중요한 역할을 한다고 보고, 이전되는 지식 유형에 적절하고 효과적인 거버넌스 구조에 대한 연구를 프랑스 회사들의 해외 소싱 사례를 통하여 수행하고자 한다.

컨설턴트의 전문지식과 컨설팅 지식이전의 관계에 관한 경험적 연구 : FTA컨설팅을 중심으로 (An empirical study for the relations between consultant's expertise and consulting knowledge transfer : Focused on FTA consulting)

  • 윤영호;나도성;정진택
    • 디지털융복합연구
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    • 제13권11호
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    • pp.119-132
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    • 2015
  • 이 연구의 목적은 FTA컨설팅의 맥락에서 어떤 설명개념들이 컨설팅지식의 학습촉진 컨설팅전이에 중요한 영향을 미치는지 확인하려는 것이다. 160개 수출기업의 원산지관리자들로부터 자료를 수집하여 다중회귀분석을 실시하였다. 분석결과, 클라이언트의 학습에 대해서는 지식의 모호성(-) 및 복잡성(+), 컨설팅수행능력(+), 컨설팅 설계/전달(+), 자기효능감(+), 정부지원(+)이 유의하며, 컨설팅전이에 대해서는 컨설턴트의 전문지식(+), 컨설팅참여도(+), 전이풍토(+)가 각각 유의한 영향을 미친 것으로 나타났다. 컨설팅 수행능력과 지식의 모호성은 학습에 대하여, 그리고 컨설턴트의 전문지식은 컨설팅전이에 대하여 각각 상대적 영향력이 큰 것으로 나타났다. 이는 컨설팅성공은 클라이언트측 투입요인보다는 컨설턴트의 전문지식과 컨설팅수행능력에 크게 달려 있음을 시사한다. 컨설팅 성공을 위해서는 컨설턴트들은 컨설턴트-클라이언트 간의 공유 인터페이스로서 컨설팅방법론 및 툴의 개발과 효과적인 활용이 중요하다.

유통제조 기업의 해외 자회사 지식이전에서 기술특유성의 조절효과 (The Moderating Effects of Specificity of Technology in the Knowledge Transfer of Distributive Manufacturing MNEs)

  • 조연성
    • 유통과학연구
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    • 제14권9호
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    • pp.121-132
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    • 2016
  • Purpose - This study has the following objectives. First, it seeks to build an integrated model that can analyze the path through which headquarters, subsidiary competence, and knowledge transfer performance influence subsidiary performance. Second, it analyzes the influence of the specificity of technology as a moderating effect factor on knowledge transfer process. Third, it will conduct an empirical analysis on distributive manufacturing MNEs and suggests an implication for companies that actually need technological localization. The difference of this study are as follows. First, unlike the existing studies, this study can expand a theoretical discussion as it uses subsidiary performance as the dependent variable. Second, it sets the specificity of technology as a moderating effect factor, not an antecedent, and can draw a theoretical implication. Research design, data, and methodology - This study built a path analysis model to identify the influence of the disseminative capacity and absorptive capacity of distributive manufacturing MNEs on subsidiary performance. Based on the previous studies, it set 19 items as 5 latent variables, and established 6 hypotheses by including the moderating effect of the specificity of technology between them. The final 203 companies were selected as analysis samples through a survey questionnaire. For empirical analysis, the study used PLS (Partial Least Square) that is based on structural equation model. Results - The empirical analysis result demonstrated that both headquarters' disseminative capability and subsidiaries absorptive capacity had a positive influence on knowledge transfer performance. Knowledge transfer performance also had a positive influence on subsidiary performance. In the analysis of moderating effect, the specificity of technology acted as a significant moderating variable only between knowledge transfer performance and subsidiary performance; it did not show a statistically significant moderating effect among disseminative capability, absorptive capacity, and knowledge transfer performance. Conclusions - The empirical analysis results of this study demonstrate the importance of disseminative capability and absorptive capacity in knowledge transfer to subsidiaries from the distributive manufacturing MNEs in Korea. The analysis on the moderating effect indicates that the specificity of technology in Korean companies influences on the process of making achievement by using the transferred knowledge.

중소기업에서 관리시스템과 점진적 혁신의 관계 및 지식이전의 매개효과 (The relationship between managerial system and incremental innovation, and the mediating effect of knowledge transfer in small business)

  • 장경생;안관영
    • 대한안전경영과학회지
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    • 제19권2호
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    • pp.135-146
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    • 2017
  • The purpose of this study is to review the relationship between managerial system and incremental innovation, and the mediating effect of knowledge transfer in small business. In order to verify and achieve the purposes mentioned above, questionnaire data were gathered and analysed from 255 enterprise managers in western Kangwon-do province. Empirical survey's findings are as follows; First, CEO's support and education/training appeared to be positively related with knowledge transfer. Second, managerial system and knowledge transfer appeared to be positively related with incremental innovation. Third, knowledge transfer had mediating effect on the relationships of CEO's support-incremental innovation and education/training-incremental innovation.

정보시스템 아웃소싱 조직구성원의 지식이전 선행요인 ; Triandis 모델 및 사회적 자본 이론 관점 (The Antecedent Factors Affecting Knowledge Transfer of ITO Organizational Members : Triandis Model and Social Capital Theory Perspective)

  • 김창식;곽기영
    • 디지털산업정보학회논문지
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    • 제10권1호
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    • pp.157-167
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    • 2014
  • Increasing productivity of knowledge workers is a significant issue in the 21st century referred as knowledge-based society. The core key word is behavior of knowledge transfer among members of an organization. The objective of this study is to investigate a model based on Triandis theory and Social Capital theory. This explored the antecedent factors of knowledge Transfer in ITO(Information Technology Outsourcing) Organization. Data were derived from 42 respondents working IT Cooperation in Seoul, Korea. In this paper, we introduce the research model for the knowledge transfer. In order to validate the proposed research model, social network analysis tool, UCINET, a structural equation modeling tool, SmartPLS, was utilized. The empirical result showed that, all antecedent factors (intention of knowledge sharing, anticipated reciprocal relationships, subjective norm, closeness network centrality) of knowledge transfer behavior were significant. In conclusion, findings and implications were discussed and limitations of the study and future research directions were suggested.

The Impact of the Exchange of Sustainable Technological HR Innovation Knowledge within Chaebols on the Performance of Global Subsidiaries

  • Lee, Jeoung Yul;Ma, Yinan
    • Journal of Korea Trade
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    • 제25권4호
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    • pp.108-127
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    • 2021
  • Purpose - On the basis of knowledge transfer theory, we empirically explored how three types of human resource (HR) innovation knowledge exchange within a Chaebol drive the global subsidiary performance of the headquarters (HQ) of a Chaebol's globally affiliated companies. Design/methodology - Using a sample of 176 Korean HQ firms of the top 53 Chaebols and 1,061 of their foreign manufacturing subsidiaries (n = 1,061), we tested the relationship between the exchange of explorative and exploitative sustainable HR innovation knowledge among HQ firms of Chaebols, their subsequent transfer of technical HR knowledge via technical schemas, and the subsequent impact on the global subsidiary performance. Findings - The Chaebols' decisions about the three strategic knowledge management options (i.e., the degree of exchange of explorative and exploitative technological HR innovation knowledge and the extent of HQ-subsidiary HR knowledge transfer) have highly significant relationships with the global subsidiary performance. The results help explains the conditions under which the explorative versus exchange of exploitative sustainable HR innovation knowledge pays off by showing the moderating role of the degree of HQ-to-subsidiary technical HR knowledge transfer, at least in the case of the Chaebol as one representative type of the emerging-market business groups. Originality/value - As the first of its kind in the field of sustainable HR innovation knowledge management at the business group level, the present study makes a clear contribution in demonstrating how the performance of Chaebols' manufacturing subsidiaries depends greatly on their strategy for management of knowledge, as reflected in the choices they make about sharing both explorative and exploitative sustainable HR innovation knowledge among HQ firms and the subsequent transfer of HQ's sustainable HR innovation knowledge to the foreign subsidiaries.

Are scientific capacities and industrial funding critical for universities' knowledgetransfer activities? - A case study of South Korea

  • Kwon, Ki-Seok
    • Journal of Contemporary Eastern Asia
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    • 제10권1호
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    • pp.15-23
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    • 2011
  • This study focuses on the knowledge-transfer activities of Korean universities at the organisational level. Considering the idiosyncratic characteristics of the Korean university system, as well as those of universities in other recently developed Asian countries experienced a rapid economic catch-up, this study is more interested in the relationship between the scientific capacity of universities and their knowledge-transfer activities, and between universities' funding sources and their knowledge-transfer activities. According to the results of the study, scientific capacity in a specific discipline, such as engineering, is important for universities in both other developed countries and in Korea, while scientific capacity (regardless of the discipline) is apparently not important for Korean universities, particularly in the area of domestic publication. Furthermore, this result supports the proposition suggested that strategically chosen industrial sectors in rapid catch-up countries are closely related to the scientific capacity of universities in specific disciplines. In terms of funding sources, the amount of funding from industry is strongly related to the knowledge-transfer activities of universities, whereas the proportion of funding from industry relative to the total amount of funding is not as significantly related to knowledge-transfer activities. The failure to identify a significant relationship between central government funding and knowledge-transfer activities may be due to less strict requirements for commercialisation in central government R&D programmes. Otherwise, central government funding fails to generate meaningful knowledge-transfer activities in universities.

지식이전에 영향을 미치는 조직의 정치성향과 사회네트워크 (Effect of Organizational Politics and Social Network on Knowledge Transfer)

  • 이종원;문윤지;이현정;강소라
    • 한국콘텐츠학회논문지
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    • 제11권6호
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    • pp.407-419
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    • 2011
  • 본 연구는 사회 정치적 관점에서 조직 내 지식이전에 영향을 미치는 요인을 탐색함으로써 지식 이전 프로세스를 설명하고자 한다. 지식의 흐름은 다양한 이해관계에 있는 개인과 집단 안에서 발생한다. 따라서 지식 이전 프로세스는 조직 내의 정치적 성향과 다양한 사회적 네트워크에 따라 영향을 미치게 된다. 본 연구는 사회정치학에서 이용되고 있는 조직 정치 이론과 사회적 네트워크 이론을 이용하여 지식 경영 프로세스에 미치는 영향에 대해서 연구하였다. 그 결과, 본 연구에서는 지식 이전 프로세스에 있어 조직 정치 성향과 사회적 네트워크관계인 내집단과 외집단 강도에 상호 유의한 의미가 있고 사회 네트워크가 지식 이전에 영향을 미치는 것을 실증적으로 발견하였다. 이뿐만 아니라 지식관리시스템이 조직 정치 성향에 따른 내집단 간의 관계 강화라는 부정적 효과를 상쇄하는 조절효과가 있음을 실증적으로 입증하였다.

대학의 지역 경제적 파급효과: 지식이전을 중심으로 한 전남대학교의 사례 연구 (Regional Economic Effects of University : A Case Study of Chonnam National University focusing on the Knowledge Transfer)

  • 안영진
    • 한국지역지리학회지
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    • 제23권1호
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    • pp.227-238
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    • 2017
  • 지식경제 하에서 새로운 지식과 기술을 창출하고 확산시키는 기관으로서 대학의 기능이 과거 그 어느 때보다 강조되고 있다. 오늘날 전 세계적으로 많은 대학들은 교육과 연구라는 전통적인 역할을 넘어서서 산업계와의 협력을 통한 지역의 경제 발전을 주도하기 위하여 적극적인 노력을 기울이고 있다. 이 연구는 산학협력, 특히 대학과 외부 기관 간의 지식이전 및 지식 교환의 양상을 파악하고, 대학의 지식이전이 지역과 지역 소재 기업들의 혁신과 경쟁우위를 확보하는데 얼마나 영향을 미치는지를 살펴보고자 한다. 전남대학교의 지식이전, 특히 대학이 외부기관과 체결한 연구계약에 의거하여 살펴본 사례 분석의 결과는 전남대학교가 창출한 지식이 기대와 달리 대학 소재 지역인 광주 및 전남 지역으로 제한적으로만 이전되고, 지역경제의 발전에 부분적으로만 영향을 미치는 것으로 밝혀지고 있다. 그런데 이러한 지식이전은 연구 발주자인 고객의 소속 부문과 연구계약의 내용에 따라 다소 차이가 있는 것으로 분석된다.

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대학 및 연구소와 산업계간 기술이전시스템의 구성 모델 (Configuration models for technology transfer from universities and research institutes to industries)

  • 문병근;조규갑
    • 기술경영경제학회:학술대회논문집
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    • 기술경영경제학회 2001년도 제19회 하계학술발표회 논문집
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    • pp.133-143
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    • 2001
  • Technology transfer from universities and research institutes to industries is recognized as a critical issue to strengthen industrial competitiveness, and the roles of technology transfer intermediaries are becoming one of the most important factors for successful technology transfer In today's global and knowledge-based economies, technology transfer services are started shifting to Internet and vertical transfer of technology from R&D labs to industries is becoming more emphasized than horizontal company-to-company transfer of commercialized technology. And the need of comprehensive technology transfer services necessitates cooperation among technology transfer intermediaries and networks offering complementary services. In order to respond to these changes, it is required to construct a new type of technology transfer system. But there are few researches on technology transfer system configuration for design and realization of technology transfer intermediaries. This paper presents the configuration models of technology transfer from universities and research institutes to industries. The configuration models are classified and described from the viewpoint of flows of information, technology and knowledge.

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