• Title/Summary/Keyword: Knowledge Management Capability

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A Study on the Factors Affecting Technological Innovation of Innovative IT SMEs (혁신형 IT 중소기업의 기술혁신에 영향을 미치는 요인에 관한 연구)

  • Kim, J.K.;Hwang, K.T.
    • Journal of Digital Convergence
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    • v.14 no.11
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    • pp.201-224
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    • 2016
  • The main objective of this study is to identify and analyze the factors affecting technology innovation of the innovative IT SMEs. A research model is established based on the previous studies on the technology innovation of SMEs. The model consists of independent variables (Adhocracy culture, R&D capability, IT capability, Leadership, and Appraisal & Reward), an intermediate variable (Knowledge management), and dependent variables (product/service innovation and process innovation). Major research results can be summarized as follows: IT SMEs pursuing technology innovation should: (1) pay attention to innovation oriented culture, IT capability, and evaluation & compensation systems of the company; (2) recognize that knowledge management is an essential activity performed by the company; (3) strengthen the R&D capabilities of the company by not only exerting internal efforts but establishing cooperative network with various parties; and (4) resolve the decoupling problem of the evaluation & compensation system.

Knowledge Sharing within Organization : Research Trends & Challenges (지식공유의 영향요인 : 연구동향과 과제)

  • Park, Moon-Soo;Moon, Hyoung Koo
    • Knowledge Management Research
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    • v.2 no.1
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    • pp.1-23
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    • 2001
  • The ability to share knowledge internally is critical to a firm's capability to gain competitive advantage through the leveraging of a firm's competencies, which are often "imprisoned" and dispersed across it's multiple businesses. The purpose of this paper is to propose knowledge sharing related factors which focus on variables regarding the success of knowledge sharing. To attain this purpose, this paper is structured in four main sections. We examined various concepts of knowledge sharing in the past research. We then briefly discuss about trends of methodological approach from the review of the existing studies. We go on to identify the factors that facilitate or hinder knowledge sharing within the firm. Factors regarding knowledge sharing were identified, analyzed, and summarized. Those factors could be categorize into three dimensions (structural, relational, and knowledge characteristics). Finally, we suggested areas for future research. Implications for the study on knowledge sharing were provided.

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The Effects of Management Consulting Quality and Consultant Capability on Entrepreneurial Firms' Performance (창업기업의 경영성과에 있어서 컨설팅품질과 컨설턴트역량의 영향에 대한 연구: 흡수능력과 자원역량의 매개효과를 중심으로)

  • Yoon, Ki-Chang
    • Journal of Distribution Science
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    • v.14 no.5
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    • pp.81-89
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    • 2016
  • Purpose - Prior researches have empirically focused on the effect of management consulting quality and consultant capability on entrepreneurial firms' performance. This study, however, focused on investigating the moderating role of absorptive capacity and resource capability between management consulting and entrepreneurial firms' performance. So, this study investigated the relationship among consulting quality, consultant capability, absorptive capacity, resource capability, and entrepreneurial firms' performance from the resource based view (RBV). Especially, this study focused on the mediating role of absorptive and resource capability in relational structure of entrepreneurial firms' dimensions. Research design, data, and methodology - In this study, research hypotheses and model are established by the prior researches from the fields of strategic management and entrepreneurial behavior. Concretely, H1~H4 are the relationship between consulting (consulting quality, consultant capability) and innovation (absorptive capacity, resource capability); H5 is the relationship between absorptive capacity and resource capability; and H6~H7 are the relationship between innovation (absorptive capacity, resource capability) and management performance. The data was collected 207 copies from entrepreneurial firms in South Korea. These firms were established in January 2014 and maintained by November 2015 in high-tech industry. The questionnaire was consisted of five dimensions; consulting quality, consultant capability, absorptive capacity, resource capability, and management performance. Each dimension measured multi items on a 5-point Likert scale. The hypotheses and research model are analyzed using structural equation modeling (SEM) with AMOS 22. Results - The results of this study are as follows. 1) Consulting quality significantly influenced on the absorptive capacity of entrepreneurial firms. 2) But, consultant capability did not influence on the absorptive capacity of entrepreneurial firms. 3) Consulting quality and consultant capability significantly influenced on the resource capability of entrepreneurial firms. 4) Absorptive capacity significantly influenced on the resource capability of entrepreneurial firms; 5) Absorptive capacity did not significantly influence on the management performance of entrepreneurial firms. 6) Resource capability, however, significantly influenced on the management performance of entrepreneurial firms. By these results, absorptive capacity of entrepreneurial firms had a mediating role partly among consulting quality, consultant capability, and management capability. The resource capability of entrepreneurial firms had a mediating role among consulting quality, consultant capability, and management capability, perfectly. Conclusions - According to this study, the high level of consulting quality and consultant capability may enforce the resource capability of entrepreneurial firms. It means, practically, that external knowledge is a driver for innovation, and then the innovation effects on the management performance of entrepreneurial firms. So, at the initial stage, the management consulting programs are very important to entrepreneurial firms and should be conceived as an essential element. This study may contribute to the advancement of academic in field of new start business, small business, or venture business based on resources, especially the role of absorptive capacity and resource capability between consulting programs and management performance. However, this study has some limitations. They are the measurement of consulting quality's items, cross-sectional research, and the limitation of concept and industry.

The Mediation Effect of Knowledge Transfer on IT Project Performance (IT 프로젝트 성과에 대한 지식이전의 매개효과에 관한 연구)

  • Lee, Sang-Hoon;Kim, Gi-Mun;Lee, Ho-Geun
    • Asia pacific journal of information systems
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    • v.15 no.3
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    • pp.9-39
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    • 2005
  • Recently, knowledge transfer has been recognized as one of the major factors for success of IT projects but little investigated in Information Systems research. IT project, which needs collaboration between organization's IT project team and external partner, is an critical source for a firm to acquire external knowledge and to achieve its competitive advantage. Based on this recognition on knowledge transfer under IT project, we investigate a mediation role of knowledge transfer to IT project performance after identifying its antecedents such as project team capabilities and partner capabilities. The research model is tested by analyzing 161 sample data gathered from firms' employees who have participated IT projects within last two years. The results reveal that knowledge transfer has full-mediation effect between its antecedents and IT project performance. Moreover, project team capabilities have more impacts on knowledge transfer than partner capabilities do.

An Empirical Study on The Types and Characteristics of Technological Capability: Electronic and IT Firms of Korea (국내 기업의 기술력과 기업특성에 관한 실증연구: 전자/통신 기업을 중심으로)

  • 김성한;박용태
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2000.10a
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    • pp.251-254
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    • 2000
  • In the knowledge-based economy, technological capability is critical for the survival and growth of firms. Technological capability differs across firms depending on the structural and environmental conditions. In nature, the evaluation of technological capability is an intractable task and thus previous studies often employ such proxy measures as patent, productivity, or profitability. In this research, we define technological capability as a combination of the above three measures and investigate, by using the multi-variate statistical analysis, the characteristics of technological capability of electronics/IT firms of Korea. We first propose a taxonomy in which firms are classified into four clusters based on the differences in the nature of technological capability. Then, across clusters, we comparatively analyze the relationship between technological capability and structural/environmental factors of firms. Finally, the implications of empirical findings will be discussed. This study is a small-scale, descriptive one but will be extended and elaborated by augmenting the database and/or incorporating more variables.

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An Exploratory Research on MNC Parents' Motivation to Facilitate Reverse Knowledge Transfer (다국적기업 본사의 역지식이전 동기요인에 대한 탐색적 연구)

  • Hong, Sung-Jin;Yang, Oh-Suk
    • Asia-Pacific Journal of Business
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    • v.10 no.3
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    • pp.53-67
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    • 2019
  • Reverse knowledge transfer has been an important research theme in the literature on multinational corporations (MNCs). This paper proposes major determinants of MNC headquarters' willingness to adopt and use marketing knowledge from their subsidiaries. We argue that the willingness will be jointly determined by both the headquarter's absorptive capacity and the focal subsidiary's transfer capacity and willingness to transfer. In addition, we argue that these capability and motivation effects are moderated by (1) institutional distance between home and the focal host country, (2) the need to unlearn existing routines, and (3) types of entry modes. This paper contributes to the reverse knowledge transfer literature by proposing the argument that both motivational and capability factors are likely to determine the MNC parents' willingness to adopt and use marketing knowledge from their subsidiaries.

An Exploratory Study on The Factors Affecting BPO(Business Process Outsourcing) Performance of Domestic Firms: Focused on Knowledge Intensity and Degree of Informatization of Business Process (국내 기업의 비즈니스 프로세스 아웃소싱 영향요인에 관한 탐색적 연구 : 프로세스의 지식강도와 정보기술지원 정도를 중심으로)

  • 김정욱;박정훈;남기찬
    • Journal of the Korean Operations Research and Management Science Society
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    • v.28 no.3
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    • pp.149-168
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    • 2003
  • With the increase of global competition and the reduction of the lifecycle of business process, most leading companies begin to adopt BPO(Business Process Outsourcing), by outsourcing the whole or part of their business process to external service providers and focusing on their core capability, in order to enhance their core competency, In adopting BPO, it is an important decision-making issue that which part of process should be outsourced. So identifying core/non-core process among the business processes is a prerequisite for managing corporate capability and performance of outsourcing. In this study, by focusing on knowledge intensity and degree of informatization of the business process that are important factors in adopting BPO, we have analyzed the current status of BPO adoption of domestic firms and proposed several guidelines for adopting BPO.

An Analysis of Capability of CM at Risk in Major Construction Company (국내 대형건설회사의 책임형 건설사업관리 역량분석)

  • Yoo, Seung-Kyu;Choi, Seok-In;Son, Chang-Baek
    • Korean Journal of Construction Engineering and Management
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    • v.10 no.5
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    • pp.85-94
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    • 2009
  • For the purpose of analysing the capability (knowledge, experience, and ability) of CM at Risk in the major construction company in korea, this study performed questionnaire survey with experts in the companies. Based on the analysis of the survey, the study was found as follows. 1) It is needed to increase the capability of preconstruction services, such as project management plan/manual, contract documents, value engineering, alternative analysis, time management, and claim. 2) Despite of gap of the capability between the present and the future CM services, the study concluded that the capability is sufficient to perform CM at Risk project in the major construction company.

Logistic Capability and Total Quality Management Practice on SME's Performance

  • MARJAN, Yakuttinah;HASANAH, Uswatun;MULIATIE, Yurilla Endah;USMAN, Indrianawati
    • Journal of Distribution Science
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    • v.20 no.7
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    • pp.97-105
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    • 2022
  • Purpose: This study aims to analyze and prove the effect of logistic capability and Total Quality Management practices on Micro, Small and Medium Enterprises (SME) performance directly or mediated by non-financial performance. Research design, data and methodology: This study tested the hypothesis using Hierarchical multiple regression analysis, the method of data collection in this study was using questionnaire, the sampling technique was purposive sampling technique, with SME that has been established for more than 5 years and manufacturing. The data analyzed were 180 respondents using SPSS 25. Results: The findings showed that logistic capability has direct and indirect effects on SME financial performance and has a positive effect on SME financial performance mediated by non-financial performance. While the total quality management practices have a positive effect on SME financial performance mediated by non-financial performance. Thus, companies can achieve maximum financial performance if they invest in developing employee knowledge and concerning on non-financial actions, such as employee satisfaction, innovation and proactively seeking market opportunities. Conclusions: In conclusion, one of the main factors that companies need to consider to improve financial performance is non-financial performance in mediating the effect of logistic capability and TQM practices on the financial performance of SMEs.

Interaction Effects among Antecedents of Individual Knowledge Contribution (개인의 지식기여 선행요인 간 상호작용효과)

  • Kang, Minhyung;Lee, Jae-Nam
    • Knowledge Management Research
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    • v.16 no.1
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    • pp.55-69
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    • 2015
  • Employees' knowledge contribution is one of the critical activities that maximize internal capability of the firm and facilitate organizational innovation by sharing scattered internal knowledge. This study integrates antecedents of knowledge contribution based on the theory of planned behavior(TPB). Utilizing TPB as a theoretical framework, expected reciprocity, subjective norm, and self-efficacy's direct effects on knowledge contribution were assessed. Additionally, interaction effects among expected reciprocity, subjective norm, and self-efficacy were explored. As the results of analysis, all the antecedents significantly influenced knowledge contribution. Interestingly, when the knowledge source's self-efficacy was high, the influence of expected reciprocity on knowledge contribution was decreased. Similarly, when the knowledge source's subjective norm for knowledge contribution was high, expected reciprocity's effect was weakened. This implies that when facilitating knowledge contribution, interaction effects among antecedents of knowledge contribution, as well as their direct effects, should be considered.