• 제목/요약/키워드: Knowledge Management Activities

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관광산업에서의 지식경영활동과 지식경영효율성 향상에 관한 실증연구 (Empirical Analysis of the Influence of Tourism Industry Knowledge Management Activities on Knowledge Management Efficiency)

  • 권순재;이건창
    • 지식경영연구
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    • 제10권3호
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    • pp.1-16
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    • 2009
  • Recent trends in business are characterized by recognition of the importance of knowledge assets. Especially, this phenomenon is receiving more momentum as our society goes digital rapidly. The concept of Knowledge Management has long been used as an effective way of restructuring the management process of a firm. In literature regarding knowledge management, a number of successful cases were reported, where knowledge-based management activities could dramatically enhance a firm's strategic performance for years. However, there exists very little research investigating the effect of knowledge management on corporate competitiveness. Researchers as well as practitioners need more rigorous results about such issues, especially how much the knowledge management strategic initiatives may have an influence on the firm's competitiveness. In this sense, we need an empirical study adopting statistical approaches due to the existence of abundant knowledge management case studies. To fill this research void, this study proposes a research model testing whether knowledge management activities could improve corporate competitiveness. We collected 321 valid questionnaires from participants in knowledge management activities in the tourism industry and applied a structural equation model. Empirical results showed that knowledge management activities have a positive impact on knowledge management efficiency and finally corporate competitiveness. We hope that this study will shed light on further rigorous studies considering tourism industry as a major strategic activity.

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원가기획, 지식경영 활동들과 기업 혁신 (Target Costing, Knowledge Management Activities, and Corporate Innovation)

  • 최종민;최철환
    • 한국정보시스템학회지:정보시스템연구
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    • 제24권1호
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    • pp.45-66
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    • 2015
  • This study empirically investigated the relationships among organizational culture, target costing, knowledge management activities, and corporate innovations. The results of this study showed that innovative and supportive culture positively affects the adoption degrees of target costing. According to the results, it was observed that target costing as well as innovative and supportive culture have a positive impact on levels of knowledge management activities(i.e., knowledge creation, sharing, storage, and application). It was also demonstrated that organizational culture has an indirect effect on activation of knowledge management activities through target costing. Thus, to enhance knowledge management activities, target costing must be aligned with appropriate types of organizational culture. In examining the impact of knowledge management activities on the frequencies of product and process innovations, no significant effect was found. Additional analyses that compare across three groups(i.e., low level group, middle level group and high level group in knowledge management activities) and between two groups(i.e., between high level group and middle level group or between high level group and low level group) were performed. The results of comparison showed that the degrees of product and process innovations are highest in high level group, but no significant differences are found in the degrees of innovations between middle level group and low level group.

지식경영활동이 경영성과에 미치는 영향에 관한 연구 : 부산시 선도기업을 대상으로 (A Study on the Influence of Knowledge Management Activity Affecting Management Performance : Based on the Leading Corporation in Busan)

  • 전진환
    • 지식경영연구
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    • 제11권2호
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    • pp.37-56
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    • 2010
  • Nowadays many companies expect to apply knowledge management mechanism for the explicit business performance improvement. Because peoples who employees are the understanding of knowledge contribution in the organization should try to achieve goal through the effective knowledge management activities. The purpose of this study is to examine the effect of major factors to support the performance of knowledge management in the company by using structural equation modeling. From the empirical result of this study with 485 leading corporation in Busan, we came to know that the infrastructure of knowledge management has influence on knowledge sharing and creating mechanism related to knowledge management activities. And, the knowledge management activities has positive influence on internal and external customer' satisfaction, and firm's social responsibility.

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지식 경영 활동의 혁신 역량으로의 연계 : IT 서비스 산업 중심으로 (Linking Knowledge Management Activities to Innovation Capability : Focused on IT Service Industry)

  • 김병수;허용석;한인구;이희석
    • 지식경영연구
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    • 제11권1호
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    • pp.97-113
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    • 2010
  • Given the large investment and prevalence of knowledge management (KM) in organizations, it has become important to analyze the effects of KM activities on organizational performances. A theoretical framework is proposed to investigate the impact of KM activities on innovation capabilities in the IT service industry. This study considers KM activities as the major determinant that enhances absorptive capacity. KM activities enhance employees'ability to obtain external knowledge, resulting in increasing intellectual capital. Thus, this study proposes that absorptive capacity plays a mediating role between KM activities and innovation capability. Additionally, this study investigates the key antecedents of KM activities that promote employees' knowledge sharing. Based on prior studies on KM, this study posits KM team activities and top manager support as KM activities. The proposed research model was tested by using survey data collected from 556 employees in the IT service industry. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that KM activities and absorptive capabilities play a significant role in enhancing service innovation and process innovation in the IT service industry. The results also shed light on the mediating role of absorptive capacity between KM activities and innovation capability. Moreover, both KM team activities and top manager support serve as the salient antecedents of promoting employees' knowledge sharing.

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조직 문화적 특성의 정보기술 하부구조와 지식경영 활동들에 대한 영향 (The Effects of Cultural Characteristics on IT Infrastructure and Knowledge Management Activities)

  • 최종민
    • 한국정보시스템학회지:정보시스템연구
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    • 제19권3호
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    • pp.149-179
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    • 2010
  • This study empirically investigated the effects of both organizational culture(i.e., innovative, supportive and bureaucratic) and information technology(IT) infrastructure(i.e., knowledge storage, transfer and search IT) on the knowledge management(KM) activities(i.e., knowledge creation, sharing and application) in Korean manufacturing firms. We also partially demonstrated the impact of KM activities on the KM performance(i.e., KM satisfaction) of a firm. Through multiple regression analyses, it was found that innovative and supportive culture, and IT infrastructure have a positive impact on the activation of KM activities. The results of this study also showed that the innovative and supportive culture positively influence the adoption of IT infrastructure, and through the construction of IT, they have an indirect effect on KM activities. With a structural equation modeling technique, the causal relationships among organizational culture, IT infrastructure, knowledge management activities, and KM performance were confirmed. Hence, it is concluded that culture and IT infrastructure have direct effects on KM activities, and culture also indirectly influences KM activities through the adoption of IT infrastructure.

정부기관 지식관리활동에 대한 실증연구 경향 (A Review of Empirical Research on Knowledge Management Activities in Public Organizations)

  • 유평준
    • 정보화정책
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    • 제17권2호
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    • pp.3-24
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    • 2010
  • 이 연구는 지난 10년 동안 한국 정부기관에서의 지식관리 활동에 대한 실증적 연구의 경향을 분석하는데 목적이 있다. 주요 학술지에 게재된 46편의 실증연구 논문을 분석하였으며, 분석 결과 일정한 경향이 발견되었다. 대다수의 연구가 지식관리 활동에 미치는 영향요인과 지식관리 활동이 조직성과에 미치는 영향을 경험적으로 입증하는데 초점을 두었으며, 특히 지식공유와 지식창출에 대해 많은 연구가 있었다. 가설 검증 연구, 설문조사에 의한 자료수집, 다변수 통계기법에 의한 분석이 지배적인 연구방법이었다. 향후 연구 발전을 위해 연구주제 및 연구방법의 다양화, 지식관리 활동 연구에의 통합적 접근 등이 강조되었다.

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R&D 조직의 지식 경영 활동이 R&D 성과에 미치는 영향 (The Effects of R&D Knowledge Management Activities on R&D Performances)

  • 김병수;한인구
    • 지식경영연구
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    • 제13권1호
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    • pp.25-39
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    • 2012
  • According to knowledge-based view, knowledge is an essential strategic resource for a firm to retain sustainable competitive advantage. As knowledge is created and disseminated throughout the firm, the firm can enhance its capability to respond to new and unusual situations. Thus, a lot of companies actively manage their knowledge and intellectual capital. Especially, knowledge management (KM) activities in R&D organizations play a critical role in enhancing R&D performances such as innovation capability. In this regard, this study develops a theoretical model to examine the effects of R&D KM activities on R&D performance. The research model posits KM participation, knowledge management system (KMS) use, and community of practice (CoP) as the main activities of R&D KM. This study proposes that R&D shared knowledge quality and R&D KM satisfaction play a mediating role between R&D KM activities and its performance. The proposed research model was tested by using survey data collected from 248 employees in an R&D department. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that R&D KM activities play a significant role in enhancing R&D performance. The findings revealed that R&D shared knowledge quality is not significantly related to R&D performance, while R&D KM satisfaction significantly influences R&D performance. The theoretical and practical implications of the findings were described.

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재난관리에 있어서 지식경영의 성공요인과 활동이 업무성과에 미치는 영향에 관한 연구 (An Empirical Study on Impact of Knowledge Management Success Factors and Activities on Disaster Management Task Performance)

  • 심형섭;이정우;정덕훈
    • 한국전자거래학회지
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    • 제15권1호
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    • pp.173-189
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    • 2010
  • 본 연구에서는 지식경영의 성공요인들이 지식경영활동들을 활성화시키고 이어서 이러한 지식경영활동들이 업무성과에 미치는 영향에 대해서 재난관리 분야에 있어서 실증적으로 연구하였다. 지식경영성공요인은 리더십, 조직문화, 정보기술, 측정, 보상체계, 지식품질의 6개 요인으로 측정하였고 지식경영활동은 지식창출과 지식활용으로 구분하여 측정하였으며 재난관리 업무성과는 AHP를 통해서 도출된 12개 항목으로 측정하였다. 실증 연구의 결과 첫째, 지식경영성공요인 중 조직문화, 정보기술, 보상체계, 지식품질의 4개 요소가 지식창출활동을 활성화시키는 영향력을 나타내었고, 리더십, 정보기술, 보상체계, 지식품질의 4개 요소는 지식활용에 영향을 미치고 있는 것으로 나타났다. 둘째, 지식창출과 지식활용간의 관계에서는 지식창출이 지식활용에 영향을 주는 것으로 나타났다. 마지막으로 지식경영활동과 재난관리업무성과간의 관계에서는 지식활용이 재난관리업무성과에 영향을 주는 것으로 분석되었다.

지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향에 관한 연구 (A Study on the Influence of Knowledge Management Strategy and Knowledge Management Decision Factors by Knowledge Management Type on Knowledge Activities)

  • 김명수;송상호
    • 한국콘텐츠학회논문지
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    • 제21권5호
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    • pp.592-606
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    • 2021
  • 본 연구는 기업의 지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향을 살펴보고 각 기업의 상황과 여건이 다르므로 지식경영 유형에 따른 접근이 필요하여 초기형, 조직지식중심형, 정보기술중심형, 결합형으로 구분하여 지식관리시스템과 지식경영을 도입한 81개 기업을 대상으로 SPSS 18.0 프로그램을 이용하여 분석하였고, 그 결과는 초기형은 조직구조의 변화와 정보기술의 적극 수용을 통하여, 조직지식중심형은 개인 지식 극대화할 수 있는 관리시스템(최고경영자지원, 성과보상제도, 교육훈련제도)과 인프라구축 및 정보기술을 이용하며, 정보기술중심형은 조직지식보다는 인프라구축 및 정보기술이용 등 정보기술에 더 의존하여 지식창출과 지식활용하며, 결합형은 조직 전체 확대 위한 교육훈련제도 및 분권화 조직구조로 파악되었으며, 본 연구를 통해 유형별 효과적이고 유의한 전략과 지식경영 결정요인 및 지식활동에 대해서 제시하였다.

클러스터에서의 지식활동의 순환과 연계 (Circulative Linkages of Knowledge Activities in Innovative Clusters)

  • 이공래;한동우;김현
    • 지식경영연구
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    • 제3권1호
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    • pp.61-74
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    • 2002
  • This paper argues that there are circulative linkages between knowledge creation, sharing and utilization in innovative clusters. Based upon discussion about characteristics of circulative linkages between three types of knowledge activities, this paper presents three hypotheses: the more regions generate knowledge, the more active they share knowledge (hypothesis I); the more regions share knowledge, the more vigorous they utilize knowledge (hypothesis II) and the more regions generate knowledge, the more vigorous they utilize knowledge (hypothesis III). Empirical analysis into the Korean case turned out that hypotheses I and III were strongly supported, but hypothesis II weakly supported, probably due to inaccurate proxies for knowledge activities. This study may help guide provincial governments to choose policy goals to promote knowledge activities. It also leads to the conclusion that maintaining balance among three types of knowledge activities (creation, sharing and utilization) is a way of their policy making for the promotion of innovative clusters.

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