• 기술혁신연구
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• 제24권3호
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• pp.53-79
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• 2016

기술이 발달하고 기업환경이 급변하면서 중소기업의 기술혁신활동에 있어 지식서비스를 효과적으로 활용하는 것에 대한 사회적 요구가 급증하고 있다. 현재 지식서비스의 형태로 중소기업에 제공되고 있는 서비스의 경우 창업지원, 연구개발 기획, 연구개발 수행, 기타 지원서비스에 이르기까지 중소기업 현장에서 일어나고 있는 기업 활동의 다양한 활동을 광범위하게 포함하고 있다. 이러한 지식서비스의 제공 현황과 범위는 지식서비스를 지원하는 기관의 특성에 따라 다소 차이를 보이고 있으나 대부분 핵심 서비스의 제공 측면에서는 유사한 성향을 보이며, 이는 각 지원기관의 특성에 따른 차별화가 부족하다는 것을 시사하고 있다. 그러나 지식서비스 제공 기관이 기관 특성 및 역량에 맞는 효과적 서비스를 제공하기 위해서는 핵심 지식서비스를 발굴하고 이를 중점적으로 제공하는 것이 필수적으로 요구된다. 따라서 본 연구에서는 다양한 중소기업 정책 및 지원사업을 제공하고 있는 KISTI 중소기업지식본부를 대상으로, 중소기업에 제공되어야 할 가장 적합한 지식서비스를 탐색하고, 핵심 지식서비스를 도출하며, 도출된 핵심 지식서비스에 대한 구체적인 서비스 모델을 제안하고자 한다.

• 한국콘텐츠학회논문지
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• 제18권2호
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• pp.450-458
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• 2018

본 연구는 대학의 지식자본이 지역의 기업활동에 미치는 영향을 분석하였다. 그 결과 1단위 대학보유특허 수, 대학의 과학저널 논문 수, 현재 활동기업 수, 지역보유 산업재산권 표준편차의 증가는 신생지식집약기업의 수를 각각 15%, 11%, 54%, 22% 증가시키는 것으로 나타났다. 뿐만 아니라 대학의 지식자본과 지역의 지식자본과의 상호작용을 보여주는 계수도 통계적으로 유의성을 보였다. 한편 지역적 특성을 반영하고 있는 통제 변수 중에서 서울로 부터의 거리를 제외한 지자체의 면적, 인구밀도, 그리고 각 지자체에 살고 있는 20~40대 비중 등은 모두 90% 이상의 통계적 유의성을 보이면서 신생지식집약기업의 창업에 영향을 끼치는 것으로 나타났다. 특히 대학의 지식자본과 지역산업의 지식자본이 동시에 존재함으로서 지식집약기업의 창업에 주는 시너지 효과는 작지만 존재하는 것으로 보이며 두 주체의 소유 지식자본은 지역의 지식집약기업의 창업에는 상호 보완재로서의 역할을 하는 것으로 나타났다.

• 대한안전경영과학회지
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• 제23권4호
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• pp.113-120
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• 2021

In the past, manufacturing-oriented industries focused on improving labor productivity to achieve economic growth. Korea is changing from a labor-intensive industry to a technology-intensive industry in order to occupy a competitive edge compared to other countries. Recently, a lot of investment has been made not only in technology-intensive industries but also in information industries. Therefore, it is developing in various forms such as special technology, platform industry, and virtual reality as a technology-intensive industry and information industry field. In this social phenomenon, the necessity of starting a business using new ideas and technologies is increasing. Therefore, universities also need entrepreneurship education for their students, and it is necessary to investigate how the contents of the university's start-up education support, individual achievement needs, and the degree of acquisition of start-up knowledge affect the establishment of business strategies necessary for start-ups.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회/대한산업공학회 2005년도 춘계공동학술대회 발표논문
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• pp.429-435
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• 2005

True process collaboration can be accomplished through seamless integration of business processes and enterprise knowledge. Therefore, it is natural that the concept of Business Operating System (BOS), proposed by Delphi Group in 1994, is currently considered as a next evolutionary step for Business Process Management System (BPMS). Literature reports very little work, however, especially, on a comprehensive architecture of the system. This paper proposes an architecture of BOS with the following definition: ' BOS is an intelligent activity supporting system that provides a comprehensive and personalized work environment to each knowledge-intensive worker. ' To propose an architecture of BOS, the paper first identifies and classifies functional requirements for Business Operating System. Then, it proposes a data model and an architecture of the system to satisfy the functional requirements. The proposed architecture focuses on two essential technical requirements. First, the system should provide an effective means to integrate data and processes and to standardize distributed component systems. Secondly, the system should also be intelligent enough to assist workers to perform their knowledge-intensive work. The paper shows how these requirements can be achieved by using Semantic Web and Web Service.

• Journal of Information Science Theory and Practice
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• 제3권3호
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• pp.17-44
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• 2015

Due to the oil business, settlements in the Gulf Region developed into prosperous cities. But in the near future, oil is off. The plans of the Gulf Cooperation Council (GCC) states bank on diversified and knowledge-intensive economies. Are those development plans realistic? What is the state of the art of knowledge institutions in the GCC countries? Applying the theoretical frameworks of Knowledge City and Science Indicators research, we empirically and theoretically studied the emerging Gulf cities Kuwait City (Kuwait), Manama (Bahrain), Doha (Qatar), Abu Dhabi, Dubai, Sharjah (all UAE), and Muscat (Oman). Our methodological framework includes grounded theory, ethnographic field study, ServQual-like quantitative questionnaires and semi-standardized qualitative interviews conducted on-site with informed people, informetrics, and, finally, the use of official statistics. In particular, we describe and analyze the cities' knowledge infrastructures, their academics, and expenditure on R&D as input indicators; and publications as well as graduates as output indicators. A further crucial aspect of a knowledge society is the transition of graduates into knowledge-intensive public services and private companies.

• 동아시아경상학회지
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• 제2권3호
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• pp.1-17
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• 2014

Although management consulting activities have obtained a considerable growth in terms of economic significance in recent years, these results have not been duly followed by a greater number of conceptual and empirical research in this area. In order to fight the lack of studies on the actual work of management consultants, this article aims at answer some questions that remain open. Is management consulting an intensive and specialized knowledge activity? Are there knowledge and learning key success factors in this area? Are consultants the real experts and the true practitioners of strategy as practice? The results of the empirical analysis in the form of semi-structured interviews and questionnaires given to management consultants and SME managers in Portugal shows that management consulting is founded on a knowledge-intensive base, although consultants cannot be called strategy practitioners as many authors call them. This is illustrated by the Portuguese model of determinants that constitute the management consulting industry presented in this article, which means this proposition is a new direction in strategic thinking in what the field's research strategy-as-practice concerns.

• 지식경영연구
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• 제13권2호
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• pp.73-93
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• 2012

Although a wide range of theoretical researches have emphasized on the importance of knowledge management in cooperative R&D network, the empirical researches to synthetically examine the role of organizational learning and open innovation which influence on the performance of technological innovation are not enough to meet academic and practical demands. This study is to investigate the effect of open innovation and organizational learning in venture business on technological competitive advantage and establish the mediating role of organizational learning. For the purpose, the questionnaires, made based on the reviewing previous researches, were collected from 274 Korean venture businesses whose managerial focus is on developing technological innovation. As a result of analysis, the relational dimensions of open innovation - network, intensity and trust shared by a firm with external R&D partners - as well as the internal organizational learning system and competence have positive influence on building technological competitive advantage whose sub-variables are technological excellence, market growth potential and business feasibility. In addition, it is identified that organizational learning has the mediating and moderating effect in the relationship between open innovation and technological competitive advantage. These results imply that open innovation complements and expend the range of limited resources and the scope of innovation in technology-intensive small and medium-sized enterprises. Besides, organizational learning activity reinforces the use of knowledge and resources, obtained from external R&D partners. On the basis of these results, detailed issues and discussion were made in the conclusion.

• 경영정보학연구
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• 제9권2호
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• pp.1-14
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• 2007

기업 간 관계를 관리하는 효과적인 거버넌스 구조(governance structure)는 기업 간 관계의 성공에 매우 중요한 역할을 한다. 특히 기업 간 관계가 국경을 초월한 해외에서 이루어질 때, 기업 간의 문제를 조정하기 위한 효과적인 거버넌스 구조의 역할은 더욱 중요성을 갖게 되는 것이다. 실제 해외에서 비즈니스 프로세스를 소싱(Sourcing)하고 있는 업체와 서비스 제공 업체들은 해외 소싱 성공을 위한 효과적인 거버넌스 구조에 대해 매우 중요하게 인식하고 있다. 하지만 이에 대한 실증적인 연구는 부재한 실정이다. 본 연구에서는 IT 집약적인 비즈니스 프로세스 소싱에 있어서 고객과 서비스 제공업체 사이의 지식이전이 BPO 성공에 중요한 역할을 한다고 보고, 이전되는 지식 유형에 적절하고 효과적인 거버넌스 구조에 대한 연구를 프랑스 회사들의 해외 소싱 사례를 통하여 수행하고자 한다.

• Management Science and Financial Engineering
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• 제17권1호
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• pp.45-63
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• 2011

The aim of this paper is to consider the process of supplying trained workers with knowledge and skills for upcoming business opportunities and the process of training apprentices to be prepared to meet future demands in an IT service firm. As the demand for new workers fluctuates, a firm should employ a buffer workforce such as apprentices or interns. However, as a result of rapid business development, the capacity of the buffer may be exceeded, thus requiring the company to recruit skilled workers from outside the firm. Therefore, it is important for a firm to map out a strategy for manpower planning so as to fulfill the demands of new business and minimize the operation costs related to training apprentices and recruiting experienced workers. First, this paper analyzes the supply and demand of workers for the IT service in a knowledge-intensive field. It then presents optimal human resource planning strategies via the familiar method of stochastic process. Also, we illustrate that our model is applied to the human resource planning of an information security service firm in South Korea.

• 한국전자거래학회:학술대회논문집
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• 한국전자거래학회 2002년도 e-Biz World Conference
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• pp.175-197
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• 2002

e-Business 인력은 정보기술(Information Technology)과 비즈니스 프로세스에 대한 지식을 모두 겸비하여야 한다. 그러나 현재 국내의 인력양성 정책이나 교육 시스템은 이러한 e-Business 인력의 특성을 고려하지 못하고 있는 실정이다. 따라서, 본 연구에서는 e-Business 인력을 업무 기능별로 분류하고 정의하여 e-Business 인력분류체계를 제시하고 이러한 인력분류체계를 이용하여 국내 e-Business 인력현황을 조사하고, 인력 요구사항과e-Business 교육 프로그램에 대한 기존 연구를 바탕으로 e-Business 인력양성에 적합한 교육 프로그램을 개발하였다.