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DETERMINANTS OF US CVB'S WEBSITE SERVICE QUALITY (미국 컨벤션뷰로의 웹사이트 서비스 품질결정요인)

  • Kim, Min-Sook;Bang, Ho-Yeol
    • International Commerce and Information Review
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    • v.10 no.4
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    • pp.125-151
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    • 2008
  • Website service quality is widely accepted as one of the key determinants of online business success. Several studies identified key factors that determine the website service quality factors appropriate for online business environments. A convention and visitors bureau (CVB) website is a service portal that delivers information online about a destination so users can develop an overall image of the location. CVBs struggle to deliver positive destination images because the competition among destinations to host conventions is intense. In spite of the important role of CVBs and the beneficial spillover effect of CVBs, there are few studies available reporting on the unique service qualities of a CVB website. The primary purpose of this study was to examine the determining factors that are appropriate for CVB websites from the meeting planners' perspective. The research questions arc: What are the determining factors of service quality of a CVB website? Do the determining factors of CVB website service quality positively influence meeting planners' satisfaction? The new conceptual framework was developed from a variety of destination marketing and Internet marketing concepts: e-servicescape management, web community network, Internet service encounter management, and online system quality. Empirical results indicate that three of the four factors, that is, e-servicescape, web community network, and online system quality are important determinants in evaluating CVB website service quality. The findings also show that three determinants have significant and positive influence on meeting planners' satisfaction. The findings from this study will provide meaningful advice for CVB website quality management. To enhance the CVB website service quality and satisfaction level of meeting planners, these three determinants' should be considered of the utmost strategic importance and priority.

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The Analysis on Adaption Method from Game to Film : Case on Angry Bird (게임의 영화화 각색방법에 대한 고찰 : 앵그리버드를 중심으로)

  • Bo, Ding Zhi;Song, Seung-keun
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2017.05a
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    • pp.205-206
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    • 2017
  • Casual games are often have simple rule and easy to play. Like Angry birds, players can sling a bird as a bomb to destroy target. But the film adaption encounters numerous questions. games in pursuit of strong sensed presence, pay attention to experience; film stress the integrity of the story, attaches great importance to plot. However, casual games don't have story and plot. This paper take angry birds as example, analyzes the difficulties and method of adaptation from leisure mobile games to films, summarizes the key successful elements of adaption, such as subdivided the target group, chose an appropriate genre, write a script follow the basic logic and frame of film, set contradiction, complicated the character and still contain key elements of the game, in order to provide new ideas in the future development of integration of game and movie industry.

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Working Conditions, Job Strain, and Traffic Safety among Three Groups of Public Transport Drivers

  • Useche, Sergio A.;Gomez, Viviola;Cendales, Boris;Alonso, Francisco
    • Safety and Health at Work
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    • v.9 no.4
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    • pp.454-461
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    • 2018
  • Background: Working conditions and psychosocial work factors have acquired an important role explaining the well-being and performance of professional drivers, including those working in the field of public transport. This study aimed to examine the association between job strain and the operational performance of public transport drivers and to compare the expositions with psychosocial risk at work of three different types of transport workers: taxi drivers, city bus drivers, and interurban bus drivers. Method: A sample of 780 professional drivers was drawn from three transport companies in Bogota (Colombia). The participants answered the Job Content Questionnaire and a set of sociodemographic and driving performance questions, including age, professional driving experience, work schedules, and accidents and penalties suffered in the last 2 years. Results: Analyses showed significant associations between measures of socio-labor variables and key performance indicators such road traffic accidents and penalties. Furthermore, multiple linear regression analysis contributed to explain significantly suffered accidents from key variables of the Job Demand-Control model, essentially from job strain. In addition, throughout post-hoc analyses, significant differences were found in terms of perceived social support, job strain, and job insecurity. Conclusion: Work stress is an issue that compromises the safety of professional drivers. This research provides evidence supporting a significant effect of job strain on the professional driver's performance. Moreover, the statistically significant differences between taxi drivers, city bus drivers, and interurban bus drivers in their expositions to work-related stress suggest the need for tailored occupational safety interventions on each occupational group.

The Effects on Work Satisfaction Level by Work Conditions in Fashion Organization (패션기업(企業)의 근무여건(勤務與件)이 직무만족도(職務滿足倒)에 미치는 영향(影響))

  • Park, Ju-Hyun;Park, Ok-Lyun
    • Journal of Fashion Business
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    • v.8 no.4
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    • pp.131-140
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    • 2004
  • This study will first take a look at the work situations depending on functions or duties taken in fashion organizations in Busan, dividing the work condition into aspects such as special traits of the work, satisfaction level on the company and satisfaction level on welfare. This study has set the following study questions to reach the goal of this research: 1. look at special traits found depending on vital statistics. 2. The satisfaction level on special traits of the work and work itself showed that the diversity of work, importance of work and work flexibility were the key elements that influenced the satisfaction level. 3. The satisfaction level on company and work itself had pride and loyalty, the only factors that influenced work satisfaction level voluntarily, and the other factors had no effect on the satisfaction level. 4. The satisfaction level on welfare and work itself showed that the welfare benefits and welfare policies had no voluntary influence on the satisfaction level on the work itself.

Strategic Implications of Dynamic Causal Structure of Hype Cycle for the Sustainable Growth of Advanced IT (Hype Cycle의 동태적 인과구조와 첨단 IT의 지속가능성장을 위한 전략적 시사점)

  • Kim, Sang-Wook
    • Journal of Korea Society of Industrial Information Systems
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    • v.16 no.5
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    • pp.185-196
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    • 2011
  • In order to draw some strategic implications for the sustainable growth of emerging technologies this paper attempts to dynamics underlying the 'hype cycle' ever occurring in course of coevolution of technology and society. Particularly, a series of basic questions in the context of sustainability are explored to answer by simulating the hype system structure: What makes hype cycle occur? how to enhance the tapering level at the final stage of coevolution? what are the key policy leverages and when is the right time for the policy intervention? This study perhaps give some insights not necessarily to the academics but also to the practitioners and policy makers.

A Study on Developmental Policies of The Emergency Medical Dispatch System in Korea (응급의료 통신체계의 발전방안 연구)

  • Uhm, Tai-Hwan
    • The Korean Journal of Emergency Medical Services
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    • v.3 no.1
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    • pp.33-42
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    • 1999
  • The purposes of this study which was conducted by studying the literature on Emergency Medical Dispatch System are to provide some developmental policies of quality management, pre-arrival instructions, priority dispatch protocols, training program for the dispatchers(Emergency Medical Dispatchers or EMDs) in Korea and to promote understanding emergency medical dispatching. The conclusions from this summarized as follows; (1) It is confirmed that there has been little study on the Emergency Medical Dispatch System in Korea, because for the first time, the real Emergency Medical Services were introduced into Korea in 1994, and the importance of the Emergency Medical Dispatch System has not been realized. (2) Only some squads are using a set of dispatch protocols, others aren't. (3) In spite of trying to introduce a new set of dispatch protocols, it isn't the priority dispatch system using a complete set of dispatch protocols which has key questions, pre-arrival instructions, mode & configuration based on patient assessment. (4) The EMS is unable to promote the service capacity by using quality management, because there is no medical control on the emergency medical dispatching and the EMDs. (5) There are no medical directors in the communications center who are in charge of the medical control to detect problems derived from the EMS and to solve them. (6) There are no systematic training program for the EMDs who are taking charge of dispatching. (7) Having a deep relation to the elements of the EMS, the emergency medical dispatching is subject to restriction of those elements.

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Analysis of Korean Medicine Market and Strategies after the conclusion of a Korea-China FTA through the Scenario Planning Approach (시나리오 플래닝기법을 활용한 한.중 FTA 체결이후의 한의서비스 시장 분석 및 대응전략)

  • Kim, Jung-Min;Lim, Byung-Mook;Shin, Mi-Sook
    • Journal of Society of Preventive Korean Medicine
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    • v.16 no.2
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    • pp.53-65
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    • 2012
  • Objectives : This study aimed to analyze the fundamentals of a Korea-China FTA and suggest strategies for Korean medicine market that correspond with each scenario selected from foreseen circumstances after the conclusion of the FTA through the scenario planning, which is one of management techniques. Methods : Four scenarios have been established by means of key questions : the scope of FTA, health care policies, and the combination of western medicine(WM) and Korean medicine(KM). Each scenario is defined as the Maximized Competitive Market, Neutral Market, General Completive Market, and Conservative Market. This study suggests brand marketing, extending of health insurance coverage, launching local network, and strategy for Korean medicine based health promotion programs. Results and Conclusions : Although Korean medicine could be prompted by the trade policies between countries, related studies are very limited. Therefore, more research is needed to suggest the detailed strategies for change of Korean medicine market through various strategic analysis tools.

Audit Socialization and Professional Success: Evidence from Thailand

  • PHORNLAPHATRACHAKORN, Kornchai;NA KALASINDHU, Khajit
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.12
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    • pp.831-843
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    • 2020
  • The objective of this study is to examine the effects of audit socialization and professional commitment on professional success of tax auditors in Thailand through individual learning as the moderator. The specific research questions are: (1) How audit socialization affects professional commitment, (2) How professional commitment influences professional success, and (3) How individual learning moderates the audit socialization-professional commitment relationships, the audit socialization-professional success relationships, and the professional commitment-professional success relationships. This study collected data from 249 tax auditors in Thailand by using questionnaire. To investigate the research relationships, both structural equation model and multiple regression analysis are implemented. Within the research results, audit socialization has a significant positive effect on professional commitment and professional success while professional commitment has an important positive influence on professional success. Similarly, individual learning positively moderates the professional commitment-professional success relationships. In summary, audit socialization is important for auditing professions and it is a key determinant of professional success. Thus, auditors need to pay attention to audit socialization through learning and understanding it and applying its concepts to audit works to increase auditors' professional success, continuous survival and long-term sustainability.

Study of the Real in the Post-Lacanian Theory (후기 라깡이론에서 실재에 관한 연구)

  • Park Soo-Jin
    • Journal of Science of Art and Design
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    • v.6
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    • pp.60-80
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    • 2004
  • This study aims at the observation of the Real in the Post-Lacanian theory. It is focused on two questions as ideology and fantasy. On this basis Slavoj $\v{Z}i\v{z}ek$ has rearticulated the theory of ideology by reexamining Althusser's version of it critically. The ideology is the logic of fantasy based on the foreclosure. And the ethical act of identifying with the symptom is absolutely called for in order to radically rearticulate it. The really key element in the concept is now found to be Lacanian object a, the symptom as jouissance. In additional, the two part of the study, far from belonging to two different domains, that of political analysis and artistic analysis, relate to each other like the two surfaces of a Moebius band. Finally, the role of the Lacanian real is radically ambiguous: true, it erupts in, the form of a traumatic return, derailing the balance of the Order, but it serves at the same time as a support of this very balance. The real functions here not as something that resists symbolization, as a meaningless leftover that can not be integrated into the symbolic universe, but on the contrary, as its last support.

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The Rural-Life Settlement Process of the People with the Multi-Habitation Lifestyles (멀티해비 라이프스타일 실천자의 전원생활 정착과정에 관한 연구)

  • Choi, Jung-Min
    • Journal of the Korean housing association
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    • v.24 no.4
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    • pp.39-52
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    • 2013
  • This study examined the key factors that significantly improved the demand of multi-habitation. It determined the factors at the macroscopic level (or push factors) and the microscopic level (or pull factors). Focusing on a microscopic viewpoint, this study looked at the process of settlement through investigating 78 MH residents in the Seoul metropolitan area. The survey included the questions, such as who they are, how they prepared for moving, and how much they enjoyed their rural lives. In addition, any differences in this process were analyzed depending on respondents' characteristics. Major findings are as follows: First, general macro-level circumstances seemed supportive for the MH lifestyles. Second, six keywords were determined to represent the recent MH trends. They are "semi-sedentism, clustering, young people, female, money, and policy". Third, the distances between the original towns for native residents and new second-home towns for MH residents affected the interactions among them. However, these two groups had better relationships when the second-home towns were apart from the original towns. I then considered the need of a buffer zone between the two residential areas for MH residents. The conceptual difference between MH residents (i.e., semi-sedentism) and original rural residents (i.e., sedentism) might require certain types of buffer zones to continue good relationships among them.