• Title/Summary/Keyword: Key Performance Indicators

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Performance Evaluation Model for Public-Private Partnership Projects - with Reference to BTO (Build-Transfer-Operate) Road Projects - (민간투자사업 성과평가 모델 개발 및 적용 - 도로 부문 사업을 중심으로 -)

  • Park, Hyeon;Park, Inseok;Lee, Shin
    • Korean Journal of Construction Engineering and Management
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    • v.19 no.2
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    • pp.83-95
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    • 2018
  • The aim of this paper is to develop a performance evaluation model for PPP (Public-Private Partnership) projects that appropriately reflects the important traits that are unique to PPP projects. To this end, 1) it defines a set of distinct perspectives involved in the PPP projects and their associated success factors that might differ amongst the perspectives; 2) it identifies the key performance indicators and suggests the performance evaluation criteria for each indicator; and 3) it builds a performance evaluation model by matching the success factors from each perspective with performance measure criteria as well as applies the model to the two selected BTO road projects in Korea. The process of model construction and its application confirms significant differences between the main stakeholder perspectives typically involved in PPP projects, which highlights the need for an evaluation model tailored for PPP projects by taking into account the distinct perspectives. The results from the PPP evaluation model developed in the study is compared against the results from the existing ex-post evaluation model for construction projects in general. The former shows a closer match with the results from the user satisfaction survey conducted. This new evaluation framework and the performance indicators entailed in it permits a balanced evaluation of PPP projects as it takes into account different perspectives involved in PPP projects as well as an understanding of the factors affecting the success of PPP projects. While the construction of the model is based on transport projects, it is applicable to different types of PPP projects through variation with the weight allocation amongst different success factors and/or additions or other adjustments to the performance evaluation criteria as required.

The Quality Performance Management of CMMI in the Era of Industry 4.0 (4차 산업혁명 시대의 CMMI 품질성과관리 연구)

  • Cho, Kyoung-Shik;Shin, Wan Seon
    • Journal of Korean Society for Quality Management
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    • v.47 no.1
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    • pp.17-32
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    • 2019
  • Purpose: CMMI is a process model used to assess or improve an organization's software development capabilities. This paper deals with the quality indicators when using CMMI and their priorities for possible improvement. Methods: The 22 process areas and 167 practices of CMMI are matched with 60 indicators of Quality Scorecard(QSC) first to analyze the balance of CMMI in terms of prevention, appraisal, and final result categories and second to isolate a set of key areas for quality focused performance measures. Results: A total of 86.2% (144 out of 167) CMMI practices were mapped to QSC. According to the CMMI level of maturity, level 2 and 3 accounted for more than 75% of the total. The practices at the maturity level of 4 and 5 were mapped to more than 52% of the final result's measurements. It has been observed that CMMI practices need further elaboration at higher levels to consider prevention, appraisal, and final results simultaneously. Conclusion: In order to improve the quality performance of the organization by applying CMMI, the final result measures should be refined in metrics, cycles, and methods, and then corrective actions could be conducted to improve the performance of CMMI practices. This strategy would help the practitioners benefit from CMMI in fostering the overall quality level of key activities for the organization's business goals.

Optical Image Encryption Technique Based on Hybrid-pattern Phase Keys

  • Sun, Wenqing;Wang, Lei;Wang, Jun;Li, Hua;Wu, Quanying
    • Current Optics and Photonics
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    • v.2 no.6
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    • pp.540-546
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    • 2018
  • We propose an implementation scheme for an optical encryption system with hybrid-pattern random keys. In the encryption process, a pair of random phase keys composed of a white-noise phase key and a structured phase key are positioned in the input plane and Fourier-spectrum plane respectively. The output image is recoverable by digital reconstruction, using the conjugate of the encryption key in the Fourier-spectrum plane. We discuss the system encryption performance when different combinations of phase-key pairs are used. To measure the effectiveness of the proposed method, we calculate the statistical indicators between original and encrypted images. The results are compared to those generated from a classical double random phase encoding. Computer simulations are presented to show the validity of the method.

Evaluation of the Quality of Occupational Health and Safety Management Systems Based on Key Performance Indicators in Certified Organizations

  • Mohammadfam, Iraj;Kamalinia, Mojtaba;Momeni, Mansour;Golmohammadi, Rostam;Hamidi, Yadollah;Soltanian, Alireza
    • Safety and Health at Work
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    • v.8 no.2
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    • pp.156-161
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    • 2017
  • Background: Occupational Health and Safety Management Systems are becoming more widespread in organizations. Consequently, their effectiveness has become a core topic for researchers. This paper evaluates the performance of the Occupational Health and Safety Assessment Series 18001 specification in certified companies in Iran. Methods: The evaluation is based on a comparison of specific criteria and indictors related to occupational health and safety management practices in three certified and three noncertified companies. Results: Findings indicate that the performance of certified companies with respect to occupational health and safety management practices is significantly better than that of noncertified companies. Conclusion: Occupational Health and Safety Assessment Series 18001-certified companies have a better level of occupational health and safety; this supports the argument that Occupational Health and Safety Management Systems play an important strategic role in health and safety in the workplace.

QFD Model for Quality Performance Self-assessment

  • Liu, Yumin;Xu, Jichao
    • International Journal of Quality Innovation
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    • v.7 no.1
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    • pp.112-127
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    • 2006
  • How to measure Quality Performance (QP) or excellence performance in organizations is very important for improving the quality of an organization's products and services. This paper takes Quality Function Deployment (QFD) as a useful tool to identify the key characteristics of quality performance and measure the influence factors on quality performance. Most national quality awards provide a framework of the criteria to show the essential elements of an organization's quality performance and get the Quality Performance Score (QPS) by self-assessment using the criteria. By means of these criteria, especially, the criteria of China Quality Award (CQA), a measurable indicator system for quality performance is set up. A four-phase QFD model of assessment for quality performance is developed. This QFD model not only presents the most important efforts for the deployment of the measurable indicators of quality performance, but also takes great advantage of evaluating the quality performance and obtaining the quality performance score. The measurable indicator hierarchy of quality performance is formed and its implementation method for assessment quality performance is described in this paper.

Development of Work Report for Evaluating KPIs of Truck Haulage Operation in Open Pit and Underground Mines (노천 및 지하 광산 트럭 운반 작업의 핵심성과지표 평가를 위한 작업 일지 개발)

  • Park, Sebeom;Choi, Yosoon
    • Tunnel and Underground Space
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    • v.32 no.5
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    • pp.327-343
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    • 2022
  • The standard work report for trucks was developed that records data on truck haulage operations in open-pit and underground mines, and to evaluate the performance of haulage operations. Work reports used in 5 mines in Korea was secured and analyzed, and items to be included in the standard work report were determined. By analyzing the formulas for key performance indicators (KPIs) proposed by the Global Mining Guidelines Group (GMG), it was possible to determine how to record time-related data. After selecting a limestone underground mine as a research area, the performance of haulage operations was evaluated using a standard work report. As a result, in terms of truck availability, uptime was 46.7%, and both physical and mechanical availability were 100%. In the case of utilization, use of availability was 88.2%, the asset utilization was 41.1%, and operating and effective utilization were 88.2% and 79.2%, respectively. Also, in terms of efficiency, operating efficiency was found to be 89.9%.

A QUALITATIVE SURVEY ON SUCCESS FOR MAINTENANCE PROJECTS

  • Albert P C Chan;Daniel W M Chan;Edmond W M Lam
    • International conference on construction engineering and project management
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    • 2007.03a
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    • pp.186-195
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    • 2007
  • Key Performance Indicators (KPIs) are the criteria of measuring project performance in order to attain construction excellence. Previous researchers have examined the abstract concept of success for general new construction and identified its relationship with the factors of success. In fact, most buildings exist to satisfy the needs of people. With the passing of time and change in technology, buildings have to be maintained and renovated in order to continue functioning properly for the benefits of users. Therefore, criteria and factors of success have increasingly attracted the attention of both researchers and practitioners, especially in cities where buildings become ageing. However, the topic of project success for maintenance projects is less discussed in previous research, and project participants, including maintenance surveyors should be able to identify the success measurement and its associated factors for performance improvement. This study fills the research gap by investigating the criteria and factors of success for maintenance projects. It first provides a summary of the literature review on the criteria and factors of success for construction projects. An empirical study has also been carried out with ten practitioners in Hong Kong to further identify the criteria and factors critical for the success of maintenance projects in practice. While most criteria and factors of success for new construction projects are also applicable to maintenance projects, participants in maintenance projects believe that effective communication is in particular important to provide quality service to the end-users.

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Framework for quantitative S/W Development Performance Measurement and Analysis in Semiconductor Industry (반도체 산업에서 정량적인 소프트웨어 개발 능력 측정 및 분석을 위한 프레임워크)

  • Song, Ki-Won;Kim, Jin-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.1
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    • pp.348-354
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    • 2012
  • This paper presents a framework for quantitative software development performance measurement and analysis based on characteristics of software in System on Chip (SoC) industry, one of the semiconductor businesses. In this paper, we propose a measurement model based on not only theoretical model (Performance Pyramid) but also characteristics of SoC embedded software. Quantitative software development performance measurement is not just collecting indicators but analyzing quality, cost, and delivery (QCD) of collected indicators. Externally, it is possible for programmers to develop software meeting customers' needs. Internally, more efficient software development can be possible through the visible productivity increase. Using the proposed framework, the paper quantitatively measures embedded software development performance.

A Study on Establishing Performance Measurement and Evaluation System of ATM (ATM 성능측정 및 평가체계 구축 연구)

  • Seo, Youngsung;Park, Bomi;Kim, Jun-hyuk
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.26 no.1
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    • pp.37-43
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    • 2018
  • There has been the migration to a performance-based approach in many areas which include transition planning at global, regional and local levels, performance-based navigation and safety management. Achieving continuous success of Air Traffic Management (ATM) systems would require a performance-based approach to raise productivity and efficiency of it through performance measurements and reviews. This paper considers establishment planning of performance measurement and evaluation system for ATM. Related to key performance areas proposed by International Civil Aviation Organization, performance indicators and metrics which could be used to measure and evaluate ATM performance are presented. Also, organizational system and operational planning for efficient operation of ATM are presented.

ISSUES IN FORMULATING PERFORMANCE-BASED APPROACHES TO REGULATORY OVERSIGHT OF NUCLEAR POWER PLANTS

  • YOUNGBLOOD R. W.;KIM I. S.
    • Nuclear Engineering and Technology
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    • v.37 no.3
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    • pp.231-244
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    • 2005
  • In recent decades, significant effort has led to risk-informed improvements to regulation. Performance-based approaches also promise significant gains in efficiency (level of safety versus effort). However, significant work remains to be done before performance-based approaches realize their full potential in regulation of nuclear power plants. This paper reviews key concepts related to performance-based regulation, discusses some applications of performance-based approaches, and identifies issues that still need to be addressed. Realistic, experience-based models of licensee performance are still lacking; this makes it difficult to assess the prospective effectiveness of any given regulatory approach, in light of the performance issues that it will actually face. Also, while 'compliance' is an intuitively straightforward concept to apply within a prescriptive implementation, its analog in a performance-based approach remains unclear. An overarching theme of the paper is that formal methods of decision analysis are very helpful in developing appropriate regulatory approaches, especially performance-based ones; this theme is illustrated at several points.