• Title/Summary/Keyword: Journal of Communication

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The Impact of Airport Staff Communication Types and Nonverbal Communication Factors on Passenger Satisfaction after the Pandemic

  • Sunmi LEE
    • The Journal of Industrial Distribution & Business
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    • v.15 no.1
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    • pp.1-8
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    • 2024
  • Purpose: The purpose is to investigate the types of communication between aviation industry workers and passengers according to environmental changes following the COVID-19 pandemic. This study analyzes the impact of verbal and non-verbal communication styles of airport staff, especially those working at airline check-in counters, on passenger satisfaction. Research Design: The research design focuses on the impact of verbal communication styles and non-verbal communication factors of airline check-in counter staff, who represent the initial point of contact with passengers among airport staff, on passenger satisfaction. The survey period for sample collection was from July 1 to July 30, 2023, and the study was conducted targeting passengers boarding aircraft through Incheon Airport and Gimpo Airport. Result: First, it is important for airport staff to recognize all passengers, especially corporate customers, as corporate customers rather than simply as individuals boarding an airplane. Second, as the importance of non-verbal expressions increases due to the impact of COVID-19, physical and verbal responses are necessary. Third, it is important to check which language the passenger understands. Conclusions: Since communication through nonverbal expressions has become more important since COVID-19, airport employees need to recognize the importance of nonverbal communication. This awareness can serve as a foundation for building trust between airport staff and passengers.

Performance Analysis of Resource Allocation in Asymmetric dual-hop Communication System (비대칭 환경에서 듀얼홉 통신시스템의 자원할당 성능분석)

  • Woong Cho
    • The Journal of the Korea institute of electronic communication sciences
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    • v.19 no.4
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    • pp.655-660
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    • 2024
  • Relay has been applied various communication environments due to its advantages of performance enhancement in communication systems. In this paper, we analyze the performance of a dual-hop communication system which uses one relay by considering asymmetric communication scenarios. The performance is based on bit error rate. Firstly, we compare the overall performance of dual-hop communication system under symmetric and asymmetric, and then analyze the performance depending on the resource allocation. Energy allocation and relay location are considered in the resource allocation. The performance of overall system for each energy allocation and relay location is analyzed. In addition, we analyze the performance of communication system when both energy and relay location are considered simultaneously. Based on the analyzed performance, we discuss the effect of resource allocation for symmetric and asymmetric environments.

Implementation of Radio Frequency Communication System based Serial UART Communication (직렬 UART 통신 기반 rf 통신 시스템 구현)

  • Jin, Hyun-Soo
    • Journal of Digital Convergence
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    • v.12 no.12
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    • pp.257-264
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    • 2014
  • Through MCU model, Radio Frequency communication is completed using universal asynchronous receiver and transmitter. The communicatin with PC and MCU is completed using RS-232 cable. At first interconnected communication with PC and MCU is necessary for RF communication because tha UART is based technique for RF communication. Program imbeded in microcontroller unit is ran during RF signal is transmitted to other RF module. Data connected with PC and MCU is transmitted between PC and MCU during PC and MCU is connected.

Effects of Instructor's Communication Quality on Learning Flow and Satisfaction of Students: Targeting the Students(Parents) Participating in the Early Childhood Education Programs

  • Kim, Hee-Jung;Kim, Joon-Ho
    • Journal of Korean Society for Quality Management
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    • v.43 no.2
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    • pp.201-218
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    • 2015
  • Purpose: This study surveyed the effects of instructors' verbal and nonverbal communication quality on students' learning flow and satisfaction. We divided the two types of communication into sub-factors - verbal communication into language, and nonverbal communication into kinesics, proxemics, paralanguage and physical appearance - to examine the causal relationship between learning flow and learning satisfaction. Methods: This study was conducted on the students (parents) of a paid early childhood education program run by "I" company located in Seoul, from November 12, 2014 to November 18, 2014. A total of 317 (90.5 %, effective) questionnaires were collected and analyzed using SPSS 18.0 and AMOS 18.0. Results: First, the verbal communication of the lecturers was found to have significantly positive (+) effects on learning satisfaction. Second, among the nonverbal communications, proxemics and physical appearance were found to have positive (+) effects on learning flow. Third, among the nonverbal communications, proxemics was found to have positive (+) effects on learning satisfaction. Fourth, the learning flow of students was found to have positive (+) effects on learning satisfaction. Conclusion: This study's findings can contribute to realizing desirable communication between instructors and students.

Application of Cooperative Transmission Scheme in Railway Wireless Communication System (철도 무선통신내에서 협력전송기법의 응용)

  • Park, Jae Jung;Kim, Yoon Hyun;Kim, Jin Young;Yang, Jae Soo
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.12 no.6
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    • pp.251-255
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    • 2012
  • In recent years, according to improvement of various vehicle instruments, railway also has been developed in various fields. As a result, to transmit accurate information to each railway system, the efficient communication system is required. In railway communication system, mitigation of wireless fading is very important. So, in this paper we introduced the cooperative relay channel model and cooperative relay scheme. Also we analyzed and simulated the cooperative relay scheme which is suitable for railway communication systems.

The Distribution of Cosmetics Products, Brand Trust and Promotion Impact on Purchase Decision during Live Streaming

  • Indah PUSPITARINI;Ricardo INDRA;La MANI;Feby LARASATI;Adzra Athira ARIEF
    • Journal of Distribution Science
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    • v.22 no.7
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    • pp.1-11
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    • 2024
  • Purpose: Shopee, Indonesia's most frequently visited marketplace in November 2023, had 427.2 million visits. Supported by the live streaming feature, Shopee has become the most widely used online shopping platform, with an 83.4% market share in 2022. Several factors, such as brand trust and promotions, have significantly influenced Shopee's dominance and consumer purchasing decisions. This research aims to investigate the effect of cosmetic product distribution, brand trust, and promotions on purchasing decisions, considering gender and age as control variables. Research design, data and methodology: A quantitative approach using a survey research method was employed with a sample of 150 respondents, who were followers of the Shopee ESQA Cosmetics account, obtained through the Yamane formula. Data was collected via an online questionnaire. The data analysis technique used in this study was PLS-SEM with Smart PLS software. The results of this research indicate a significant effect of the distribution of cosmetics products, brand trust, promotions, gender, and age as control variables on the purchase decision variable. Conclusions: The distribution of cosmetic products, brand trust and promotions have a positive and significant impact on purchase decisions during live streaming on Shopee, and control variables (gender and age 36-45) have a positive and significant influence on purchase decisions.

Design of Free-space Optical Communication Terminal Considering for Korean Domestic Weather Conditions (국내 기상 조건을 고려한 자유공간 광통신 단말기 설계)

  • Hajun Song;Heesuk Jang;Taehyun Yoon
    • Journal of the Korea Institute of Military Science and Technology
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    • v.27 no.2
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    • pp.238-246
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    • 2024
  • Modern military operations rely heavily on broadband communication and data transmission. Recently, the rising use of intelligent unmanned technology necessitates more frequencies. Free-space optical(FSO) communication can offer high-data-rate communications with high security and no need for licensing. Therefore, the FSO communication holds significant interest and potential in the defense industry. In this paper, we present design of a FSO communication terminal taking Korean domestic weather conditions into account. The domestic atmospheric attenuation is analyzed using several models and two-year meteorological information for a city in Korea, and this analysis is utilized to design the FSO communication terminal. The design results were verified using an FSO communication test bed, and we achieved an Ethernet bandwidth of approximately 1.86 Gbps at a distance of 1.3 km with the optical amplifier output power of the test bed set to about 20 dBm.

The Relationship between Eating Disorders and Parent-Adolescent Communication in Middle School Students in Rural Areas (농촌지역 중학생의 섭식장애와 부모-자녀 의사소통과의 관계)

  • Kim, Kye-Ha;Yang, Kyoung-Mi
    • Journal of Korean Academy of Nursing
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    • v.38 no.1
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    • pp.55-63
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    • 2008
  • Purpose: The purpose of this study was to examine the relationship between eating disorders and parent-adolescent communication in middle school students. Method: There were 267 adolescents taken as participants from two middle schools in rural areas. Data were collected from June to July 2005, using the Eating Disorder Inventory-2 questionnaire (23 items) and Parent-Adolescent Communication Inventory (10 items for open family communication, 10 items for problem in family communication). The SPSS Win version 12.0 was used for descriptive analysis, t-test, and partial correlation coefficient. Result: The mean score on the eating disorder was 2.74 (range: 1-6). Meanwhile, the mean scores on the parent-adolescent communication was 3.37 (range: 1-5). There were significant differences in eating disorders according to gender, age, negative perception of the participant's body weight, family's perception of obesity, diet experiences, and BMI. Eating disorders showed a significant negative correlation with parent-adolescent communication. Conclusion: In this study, there was a significant negative correlation between eating disorders and parent-adolescent communication. In order to prevent an eating disorder, education and training to enhance communication skills should be provided to adolescents and their parents as well.

Design and Implementation of Secure Vehicle Communication Protocols for WAVE Communication Systems (WAVE 통신 시스템을 위한 차량 보안 통신 프로토콜의 설계 및 구현)

  • Park, Seung-Peom;Ahn, Jae-Won;Kim, Eun-Gi
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.19 no.4
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    • pp.841-847
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    • 2015
  • The WAVE(Wireless Access in Vehicular Environments) communication system supports wireless communication environments between vehicles. As the utilization of wireless communication has been increased, attack methods have been varied. There is a high risk on packet manipulations conducted by third party. In this paper, we have designed a secure communication protocol between CA and vehicles. Our designed protocol uses a ECIES(Elliptic Curve Integrated Encryption Scheme) for vehicle authentication and AES(Advanced Encryption Standard) algorithm for protecting packet integrity and confidentiality.

The Effects of Maternal Ambivalence over Emotional Expressiveness and Mother-Adolescent Communication on Depression in Adolescent Boys and Girls (어머니의 정서표현 양가성과 모-자녀 간 의사소통이 남녀 청소년의 우울에 미치는 영향)

  • Lee, Young Hwa;Chee, Yeon Kyung;Doh, Hyun-Sim
    • Korean Journal of Child Studies
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    • v.33 no.6
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    • pp.149-168
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    • 2012
  • This study explored the effects of maternal ambivalence over emotional expressiveness (AEE) and mother-adolescent communication on adolescent depression (depressed affect, positive affect, somatic symptoms and activity inhibition, interpersonal difficulties). Data were taken from 233 middle school students (128 boys, 105 girls) and their mothers. Regression analyses showed varying gender differences in the relationships among these variables. Boys with high maternal AEE had lower positive affect, and higher depressive affect, somatic symptoms and activity inhibition, and interpersonal difficulties, whereas girls' moods were not influenced by maternal AEE. In addition, boys with problems in mother-dolescent communication exhibited lower positive affect, higher depressed affect and interpersonal difficulties, but open communication was not related to any depressive symptoms. The mother-adolescent communication type did not appear to be associated with depression in girls either. Both boys and girls both had less open communication and more problem communication with mothers experiencing high AEE. Problem communication with mothers partially mediated the relationship between maternal AEE and interpersonal difficulties in boys only. Examination of maternal ambivalence over emotional expressiveness provides a deeper context for our understanding of negative family communication patterns and the psychological consequences, especially in mother-adolescent boy dyads.