• Title/Summary/Keyword: Job Skill

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Effect on the Work Satisfaction and Continuance Will by Volunteer's Job Characteristics (자원봉사활동 직무특성이 활동만족도와 지속의지에 미치는 효과)

  • Kang, Jong-Soo
    • The Journal of the Korea Contents Association
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    • v.12 no.2
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    • pp.322-330
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    • 2012
  • The purpose of this study is to examine the effect of the volunteer's job characteristics in university student on their volunteering satisfaction and continuance will. Based on Hackman and Oldham's theory of core job characteristics, this study analyzed 261 university students in Gangwon-do by survey. The results of this study are summarized as follows: The volunteering participation ratio of university student is 71.6%. volunteer's job characteristics, volunteering satisfaction and continuance will is showed lower level. And skill variety, task identity and feedback among Hackman and Oldham's 5 core job characteristics show positive influence on volunteering satisfaction, and skill variety, task indentity, task significance and feedback show positive influence on continuance will. As a result, volunteer's satisfaction and continuance will depended on the job characteristics. Therefore, to assure volunteer's satisfaction and continuance will, redesign for volunteer's job characteristics.

Factors Affecting Job Performance and Turnover Intention of Call Center Representatives : Focusing on Individual Characteristics and Organizational Characteristics (콜센터 상담사의 직무성과 및 이직의도에 영향을 미치는 요인 : 개인특성과 조직특성을 중심으로)

  • Jeong, Kyeongsook;QU, MIN
    • Journal of Information Technology Services
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    • v.19 no.6
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    • pp.55-82
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    • 2020
  • This study examined the factors that influence the turnover intention, job performance of call center representatives based on the adaptive structuration theory (AST). This study intended to empirically examine how individual characteristics of representative affect the technological and task adaptation, how they affect job performance and turnover intention. On the other hand, this study also explains how rational culture and organization a reputation which are considered as dimensions of organizational characteristics affects organizational commitment, and verifies the relationship between organizational commitment and job performance and turnover intention. Finally this paper aim to provide academic and practical implications. In order to solve the above research problems, this research proposed a model based on the adaptive structuration theory. In order to identify the relationship between the proposed variables and the AST for individual, we conducted an empirical test on the call center representatives. The structural equation model was used to verify the research model and hypotheses. The results of the empirical analysis show that the personal characteristics of counselors, such as communication skills, multitasking abilities, and innovativeness have a positive effect on skill adaptation, and skill adaptation has a positive effect on task adaptation, furthermore, it influences on job performance and turnover intention Respectively. In addition, among the factors of organizational environmental dimensions of the call center, it was found that organizational reputation not only increase continuance commitment but also increase normative commitment. Contrary to our expectations, perceived rational culture didn't have a positive effect on organizational commitment. Also, continuance commitment and normative commitment are valid predictors of job performance, but they have nothing to do with turnover intention. On the contrary, emotional commitment is the only one variable among three dimensions of organizational commitment have a positive effect on turnover intention, but is not a valid predictor of job performance.

A Study on Determinants of Job Satisfaction Among the Old Workers Living Alone: Focused on Gender and Age (노동시장 참여 고령 1인가구의 직무만족 결정요인에 관한 연구 : 성별과 연령을 중심으로)

  • Hur, Junsoo;Choi, Sunghun;Kim, Jaeran
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.411-429
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    • 2019
  • There are not many studies on job satisfaction among older workers living alone. This study examined the determinants of job satisfaction for older workers living alone, and the job satisfaction was analyzed by the demographic-social factors, the health-psychological factors, and labor factors regarding to sex and ages. Korean Labor and Income Panel Study(KLIPS, 18th) used in this study, and the subjects were 308 older worker living alone and over 55 years old. The determinants of job satisfaction for male respondents were happiness, organizational commitment, and duration of work. Howver, the determinants of job satisfaction for female respondents were age, happiness, organizational commitment, and levels of skill. Income, organizational commitment, employment stability, and duration of work were the determinants for 55-64 years old. Education, organizational commitment, and levels of skill were the determinants for 65-74 years old. Education and happiness were the determinants for 75 years old and over. Age, income, happiness, organizational commitment, employment stability, duration of work, and levels of skill were the determinants of job satisfaction for all respondents. Finally, this study proposed the policy and practical implications for improving of job satisfaction among older workers living alone.

Factors Influencing of Job Stress Response to Job Satisfaction (직무스트레스에 따른 직무만족 요인 조사연구)

  • 서장훈;유지철
    • Journal of the Korea Safety Management & Science
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    • v.5 no.4
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    • pp.195-208
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    • 2003
  • All managers should consider both of job performance and job satisfaction as influential key results to be achieved by people at work. One without the other is simply insufficient to meet the high standards of today's workplace. Some workers achieve a sense of personal satisfaction from their jobs while others do not. the others achieve high levels of task performance while others do not. The test of a manager's skill in building value added jobs is to discover what work means to other people, and then to create work environments that help them achieve high levels of both performance and satisfaction. this study set out to investigate the job satisfaction of the employees at work station along with the needs resulting from exploding population of salary citizens. This paper aims to survey and analyze the job satisfaction of the workers and a potent influence factors of Job stress for organization management.

Job Requirements of Top Management in Korean Hospitals (병원관리자의 직무관련 자질에 관한 연구)

  • 김재수
    • Health Policy and Management
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    • v.7 no.2
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    • pp.147-176
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    • 1997
  • This research identifies the most important domains in health care administration from now to the year 2005 and differentiates job skill, konwledge, and ability requirements necessary for successful management. Fellows of the Korean Hospital Association from about thirteen percents of the country responded to mail inquiry. Five of eleven domains, in order of ranked importance, were health care delivery concepts, leadership characteristics, quality management, cost/finance and human resources management. Results indicated that while a business orientation is needed for organizational survival, and equal emphasis on person-oriented skills, knowledge, and abilities is required.

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Structural Analysis of Self-Development Competency and Employment Readiness to improve the Job Achievement of Women's University Students (여대생의 취업을 향상시키기 위한 자기개발역량과 취업준비도의 구조적 분석)

  • Kim, Hee Yeong;Kim, Gi Un
    • Journal of Digital Convergence
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    • v.16 no.4
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    • pp.29-37
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    • 2018
  • The purpose of this study is to analyze the effects of self-development competency on employment readiness for job achievement of women's university students and to enhance the recruiting rate of female students ultimately. This paper classified the factors of self-development competency and employment readiness and defined a new research model. This study is meaningful what self-development competency is actually helpful for female undergraduates to get a job. Both self-recognition skill and self-control skill have positive primary effects on their career development skills in self-development competency. Career development skills has a positive secondary effect on not only their goal setting for job seeking but also their searching for job information. This paper suggests that career development skills is of paramount importance so as to improve employment readiness. It is expected that executable education policies and cases can be more developed on the basis of this study.

IT Jobs in the Era of Digital Transformation: Big Data Analytics

  • Ho Lee;Jaewon Choi
    • Asia pacific journal of information systems
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    • v.29 no.4
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    • pp.717-730
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    • 2019
  • The era of digital transformation (or the fourth industrial revolution) has been triggered by the rapid development of software (SW) technologies. In this era, several studies suspected rapid changes in job structures occurring around the world. Thus, there is a growing need for acquiring the skill sets required for the future. However, there are no specific studies on how existing jobs are changing. To cope with this ambiguity of job changes, this paper aims to investigate how the current job structure is changing in response to digital transformation. To identify the dynamic nature of job change over time, we conducted an analysis based on job posting data. As a result, nine job occupations and fifteen jobs were found.

The Effect of Job Characteristics, Career Commitment and the Job Fitness on Job Attitude of Clinical Nurses (간호사의 직무특성, 경력몰입 및 그 적합성이 직무태도에 미치는 영향)

  • Kim, Myoung-Sook
    • Journal of Korean Academy of Nursing Administration
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    • v.7 no.3
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    • pp.387-401
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    • 2001
  • The purpose of this study was to identify the effect of job characteristics, career commitment, and the fitness relationship between the two variables on the nurses' job attitude(job involvement and job satisfaction). Data were collected using self-reporting questionnaire taken by 594 nurses working at eight university hospitals in Seoul and Chungbuk area. Data were analyzed using t-test, ANOVA, factor analysis, Cronbach's alpha coefficients, multiple regression through SAS program. The results of the study were as follows : 1. Three dimensions(task significance, skill variety, autonomy) of five core job characteristics have positive influence on job involvement and only one dimension(autonomy) of five core job characteristics has positive influence on job satisfaction of nurses. 2. The level of career commitment have positive influence on both job involvement and job satisfaction of nurses. 3. There were significant differences between ${\lceil}$high job characteristics-high career commitment${\rfloor}$ groups and ${\lceil}$high job characteristics-low career commitment${\rfloor}$ groups for job involvement and job satisfaction in nursing organization.

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Evaluation on Effectiveness of Public Health Personnel Training (보건요원 교육효과 평가)

  • Hwang Keum-Bok;Jeon Mi-Soon;Kim Tae-Sook;Yang Byung-Guk;Jeong Eun-Kyung;Yang Sook-Ja;Kim Kwuy-Hyang
    • The Journal of Korean Academic Society of Nursing Education
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    • v.5 no.1
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    • pp.118-132
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    • 1999
  • To improve the effectiveness and efficiency of public health personnel training, we evaluated not only how appropriate the students felt the objectives, contents, methods and multimedia used in the train ing courses, but also how much the students accomplished the objectives and applied skill and knowledge to their own works. We selected 5 courses for the study : Tuberculosis control, Radiological technique, Public health information, Immunization, Mental health management courses used by Kirkpatrick's evaluation model. Reaction evaluation was carried out in final day by questionnaire. The results showed that all of them were very satisfied with educational input and curricula, learn Ing environment. Secondly, we measured the degree of learning achievement on pre and post training by questionaire of specific behavioral objectives. The degree of learning achievement was statistically higher just after training than pre training (paired t-test, p<0.01). Thirdly, evaluation of behavioral change to job was conducted to find out how much students applied skill and knowledge to their own job in 3 months after training by questionnaire. The results of behavioral change evaluation showed that 43.5% of the students who were performing job related with the training courses in 3 months after training applied the learned skill and knowledge to their own job quite well and 37.8% of them applied relatively well, therefore total 81.4% of them applied to their own job. And effectiveness of training for the above mentioned students showed that 41.9 % of them had improved or enforced their jobs after training, 35.5% of them had had no remarkable changes, and 15.7% had newly applied the learned skill and knowledge to their jobs. For evaluating the degree of usefulness of material predistribution in two weeks before training, we compared experimental groups with control groups. The results showed that general reactions are helpful but the degree of learning achievement is no discrepancy.

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Influence on the attitude of technological improvement training staff at Korea Polytechnic University (한국폴리텍대학의 기술향상훈련이 이직태도에 미치는 영향)

  • Lee, Un-Sung;Ko, Kyoung-Han
    • Industry Promotion Research
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    • v.2 no.1
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    • pp.69-75
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    • 2017
  • In this study, 62 questionnaires were surveyed from November 3 to November 25, 2016 for workers who received more than one skill improvement training at Korea Polytechnic University. Factor analysis was done by removing 11 items out of 27 items and using the final 16 items, five factors were derived and the validity was confirmed with significance probability p = .000. Durbin-Watson values were 1.787 and 1.780, respectively. The results of this study were as follows: First, the effects of skill enhancement training on job attitude of Korea Polytechnic University were found as follows. First, the effects on job satisfaction were consistency of contents (p <.05, ${\beta}=.434$) (P <.05, p = .328), and the sense of belonging was significant (p <.05, p = .338). Second, the correlation between the skill improvement training and the turnover attitude shows that the efficiency of method - job satisfaction (.311), efficiency of method - clarity of purpose (.350), efficiency of method - suitability of content (.771) - content fit (.467), job satisfaction - content fit (.191), but the sense of belonging was not correlated. Third, the results of the difference in perception of turnover attitude according to years of service of technical improvement training at Korea Polytechnic University did not have a statistically significant effect. In this study, it is meaningful to investigate the effect of the skill improvement training on the attitude of turnover and its effectiveness.