• 제목/요약/키워드: Job Attitudes

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코레일의 노사관계와 직무태도 (A Study of the Labor Relations and Job Attitudes on KORAIL)

  • 백유성
    • 경영과정보연구
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    • 제32권5호
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    • pp.119-134
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    • 2013
  • 본 연구는 코레일 노사관계의 발전과정을 검토하여 코레일 노사관계의 본질을 탐색하고 코레일 경북본부 단위부서 구성원들을 대상으로 설문조사를 실시하여 직무태도에 있어 노조원과 비노조원 간에 어떠한 차이가 있는지를 실증분석한 것이다. 본 연구에서 밝혀진 연구결과를 요약해보면 다음과 같다. 현 단계의 코레일 노사관계는 노사대결형 양상을 지니고 있으며 노동조합, 경영진, 정부 간의 3자 관계가 그 핵심이라는 점이다. 또한 코레일 경북본부 조직구성원들의 직무태도를 실증분석한 결과를 통하여 다음과 같은 사실이 밝혀졌다. 첫째, 조직몰입정도는 비노조원은 노조원에 비해 상대적으로 높은 편이며 특히 비노조원들은 타인에게 코레일 자랑을 한 적이 있을 정도로 코레일에 애착이 강하며 이 문항에서 노조원과 비노조원 간에는 통계적으로 의미 있는 차이가 발견되었다. 둘째, 코레일 경북본부 조직구성원들의 전반적인 직무만족도는 높은 편이며 특히 임금수준에 대한 만족에 있어서는 노조원과 비노조원 간에 통계적으로 의미 있는 차이가 있는 것으로 밝혀졌다. 셋째, 코레일 경북본부 구성원들의 의사소통에 대한 인식수준은 노조원은 보통을 약간 상회하는 수준이며 비노조원은 비교적 높은 수준을 보이고 있다. 넷째, 코레일 경북본부소속 노조원과 비노조원의 노사관계 당사자 의식 및 태도분석 결과를 보면 경영진이 윤리경영을 강조하고 있지만 노조원들일수록 경영진을 신뢰하지 않고 있다는 점이 드러났다. 결론적으로 코레일 경북본부 구성원들은 노조원 여부와는 무관하게 모두 자신의 직장에 대한 애착이 강하지만 노조원들일수록 코레일 경영진을 신뢰하고 있지 않다는 점은 코레일 노사관계의 안정을 위해서는 노사신뢰 회복이 급선무라는 점을 시사해 주고 있다.

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요양보호사의 업무만족도에 미치는 영향요인분석 : 요양서비스 제공 태도를 매개하여 (Analysis of Factors Affecting Satisfaction on Job of Long-Term Care Worker : Attitude of providing care services as a Mediators)

  • 김혜경;정재연;윤인혜;이해종
    • 한국병원경영학회지
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    • 제25권2호
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    • pp.14-24
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    • 2020
  • Purposes: The purpose of this study is to analyze the factor of affecting on job satisfaction by mediating attitude of care service. Methodology: (1)Identify socio-demographic characteristics, work characteristics, the elderly support period, the presence of education related to the elderly, the presence of service associated with the elderly, and significant factors of the research subjects. (2)Identify changes in the number of education and services before and after obtaining a caregiver qualification. (3)Identify the attitude of providing care services and job satisfaction according to the characteristics of the research subjects. (4)Identify the direct and indirect factors influencing job satisfaction by mediating the service attitudes of the research subjects. Findings: First, age factors have positive effects and the volunteering experience have negative effects on job satisfaction by mediating attitude of care service. Although the number of education class has increased after qualification, educational factors had no significant effect. Second, the longer elderly support period had a positive effect on job satisfaction. Practical Implications: This study is meaningful in that it identifies the direct and indirect impacts on job satisfaction through care attitudes. In the future, it will be necessary to pay attention to improving the quality of long-term care services by analyzing the influence factors more.

미용사 헤어 국가기술 자격증 실기과제가 헤어디자이너의 직무 태도에 미치는 영향 (The Influence of Hairdresser National Technology Certification Practical Tasks on Hair Designers' Job Attitude)

  • 오정선;박장순
    • 디지털융복합연구
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    • 제20권5호
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    • pp.819-825
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    • 2022
  • 전문 직업인으로서 자질과 실력을 검증하기 위한 미용사 국가기술 자격증의 중요성이 증가하는 가운데 헤어 실기과제에 대하여 헤어디자이너가 지각하는 직무 태도 연구를 통해 성취동기와 직무 태도 향상이 필요한 시점이다. 이에 헤어살롱에서 근무하는 헤어디자이너의 직무 태도에 미치는 영향을 연구한 결과 미용사 헤어 국가기술 자격증 실기과제 중 블로우 드라이는 헤어디자이너의 직무 효능감을 유발하는 것으로 나타났고, 두피 스켈링과 샴푸는 헤어디자이너의 직무만족도를 유발하는 것으로 나타났다. 연구 결과를 바탕으로 가발에만 국한되는 비현실적 실기기법이 아닌 미용산업체에서 고객에게 다양한 기법으로 유용하게 적용할 수 있는 실용성을 가미한 자격증 실기과제에 대한 다양한 제시가 가능해지며, 체계적인 교육과 헤어디자이너의 직무 태도 향상을 유도하고자 한다. 더불어 본 연구는 헤어디자이너의 성취동기 향상을 위한 다양한 실기과제 개발의 기초자료를 제공하리라 사료한다.

일부 종합병원 종사자의 심리적 주인의식이 직무태도에 미치는 영향 (Effects of Psychological Ownership on the Job Attitude of Employees in General Hospitals)

  • 이동훈;류시원
    • 보건의료산업학회지
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    • 제11권3호
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    • pp.13-21
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    • 2017
  • Objectives : This study investigated the effects of psychological ownership on job attitude markers (job satisfaction and affective commitment) of employees in general hospitals. Methods : Data were collected using self-administered questionnaire completed by employees in two hospitals in Seoul and Gyeonggi-do province, from May 21 to 26, 2014. Job attitude markers were measured by job satisfaction and affective commitment. We analyzed 300 cases using SPSS 21.0. Results : Psychological ownership of hospital employees had a significant effect on the job satisfaction and affective commitment. Psychological ownership explained a total of 20.5% and 9.9% of the variance in job satisfaction and affective commitment while controlling for gender, age, marital status, work position and work experience. Conclusions : Psychological ownership of hospital employees is a useful factor and key to recruiting and conducting training program for them, thus enhancing job attitudes.

병원의 복지제도가 근로자의 직무만족과 이직의도에 미치는 영향 (The Effect of Worker's Job Satisfaction and Turnover Intention of Hospital Welfare)

  • 이현숙;김재우;김성호;황슬기
    • 보건의료산업학회지
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    • 제6권3호
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    • pp.107-115
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    • 2012
  • The purpose of this study is to investigate of welfare as employer's voluntary benefits and services in hospital on organizational effectiveness. This study was measured attitudes towards welfare and behavioral intentions and their relationship to welfare satisfaction, job satisfaction, turnover intention among employees. Attitudes towards welfare in hospitals and behavioral intentions were assessed using a sample of 163 employees who work in 4 hospitals in Seoul, Kyunggi, Daejeon. Data were collected by self-administered questionnaires from June 1 to 29 in 2012 and analyzed SPSS 18 by using correlation analysis, regression and SEM(structural equation modeling). The results of this study indicate that welfare satisfaction was positively related to job satisfaction, but negatively to turnover intention. Based on these findings, it can be defined that welfare satisfaction strongly influences job satisfaction, turnover intention among employees. The implications of this study are discussed and areas for future research are presented.

패션매장 판매원의 감정노동과 감정적 고갈 및 우울이 직무관련 태도에 미치는 영향 (The Effect of Emotional Labor, Emotional Exhaustion, and Depression on Job-Related Attitudes Fashion Store Salespersons)

  • 이옥희
    • 패션비즈니스
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    • 제20권1호
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    • pp.69-81
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    • 2016
  • In this study investigated the effect of emotional labor, emotional exhaustion, and depression on the job-related attitudes. Sample subjects used in this study were salespeople of a fashion shop in Jeollabukdo and Jeollanamdo. Questionnaire data from 160 fashion shop salespeople were analyzed through a reliability analysis, factor analysis, and multiple regression analysis. The results of the study were as follows. First, emotional labor of salespeople was divided into 2 factors, surface acting and deep acting. Second, emotional labor had a significant influence on the emotional exhaustion and depression. Third, the surface acting of emotional labor had a positive influence on the emotional exhaustion and depression; whereas, the deep acting of emotional labor had a negative influence on the emotional exhaustion and depression. Fourth, the surface acting of emotional labor, emotional exhaustion, and depression had a negative influence on job involvement; in addition, the deep acting of emotional labor had a positive influence on job involvement. Fifth, the surface acting of emotional labor, emotional exhaustion, and depression had a positive influence on turnover intention; in addition, the deep acting of emotional labor had a negative influence on turnover intention.

호텔에서의 영업력 관리시스템과 직무태도, 성과와의 영향관계 (Relationship among Sales-force Control System, Salesperson's Job Attitudes, and Performance in Hotel)

  • 김판영;송성인
    • 한국콘텐츠학회논문지
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    • 제8권7호
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    • pp.233-242
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    • 2008
  • 종사원의 선발, 교육, 보상, 그리고 평가 등과 같은 영업사원의 관리의 실행은 영업력 관리시스템에 있어서 중요한 위치를 차지하는데, 이는 종사원의 역할 모호성, 직무만족, 그리고 성과 등에 지대한 영향을 미치기 때문이다. 이러한 중요성에도 불구하고 호텔의 영업력 관리시스템에 대한 연구가 미진한 형편이다. 따라서 본 연구에서는 영업력 관리시스템(STD, 교육, 보상, 상사지원 등), 직무태도, 그리고 성과와의 영향 관계를 보다 자세히 파악하고자 하였다. 이를 위해 경로모형과 가설을 설정하고 제시하였다. 본 연구를 통하여 호텔의 영업사원과 이들의 관리를 위한 몇 가지 중요한 사항을 제시하는데 공헌하였다. 즉, 이번 연구는 호텔의 실무책임자들과 연구자들에게 새로운 관점과 시사점을 제시할 수 있었다. 먼저, 학술적 측면에서는 영업력 관리시스템에 관한 새로운 접근 방식을 제시하였다. 둘째로, 실무적 측면을 보면, 종사원의 영업성과와 직무만족을 향상시키고, 역할모호성을 감소시키기 위하여, 관리자는 종사원을 대상으로 격려, 영업에 대한 지도, 그리고 영업 노하우 등에 교육과 행동을 취해야 한다.

취업여성의 스트레스와 관련변인 분석 (Employed Women's Stress and Related Variables)

  • 김경신
    • 한국가정과학회지
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    • 제2권1호
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    • pp.25-37
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    • 1999
  • The purposes of this research were to find out general trends of employed women's stress and to investigate the differences and effects of related variables. The data were obtained through 239 employed women living in Kwangju and Chonnam. The major findings were as follows : 1) Employed women's scores of stressor, stress cognition and distress were under medium but coping scores were relatively high. 2) Significant differences in employed women's stressors were found according to age, income, job satisfaction, and family life cycle. Stress cognition differed according to job adjustment conditions and self-esteem. Also distress related with job conditions and object. Stress coping levels were different according to income, job conditions, self-esteem, and sex-role attitude. 3) In analyzing the causal effects among related variables, employed women's stressors were affected by job satisfaction and age. Also stress cognition were influenced by job satisfation and self-esteem. Job conditions showed significant effects on distress and self-esteem, sex-role attitudes showed on coping. Conclusively job satisfaction, self-esteem and gender equality were most important variables for employed women's stress. (Korean J of Human Ecology 2(1) : 25-37 1999)

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Examining the Effects of Perceived Innovation Climate on Job Calling and Extra-Role Behaviors: Mediation Analyses

  • Tan, Hooi Kung;Lee, Sunhee
    • Asian Journal for Public Opinion Research
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    • 제7권2호
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    • pp.113-140
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    • 2019
  • Experiencing work as a calling has been associated with various positive work-related attitudes and outcomes. Recent studies have examined personal and contextual factors related to job calling; however, gaps remain in the literature on how employees' perception of organizational environment may lead to the formation of employees' job calling. We focused on psychological climate of innovation as the predictor of employees' job calling and further investigated its effect on extra-role behaviors, including innovative work behavior (IWB) and organizational citizenship behavior (OCB). A total of 165 Malaysian employees from diverse industries and organizations participated in a self-reported online questionnaire. We found support for the mediation model in which the association between a psychological climate of innovation and increased extra-role behaviors through increased job calling. Altogether, these findings provided new insights into the important role of innovative climate on employees' job calling and the mediating role of job calling on extra-role behaviors within occupational settings. Theoretical and practical implications are further discussed.

Klopfer의 과학 교육 목표 분류 방법에 의한 중학교 학생들의 과학에 대한 태도 조사연구 (A survey on the Attitudes of the Middle School Students Toward Science Using Klopfers Classification of Science Education)

  • 안병균;김익균;서광록
    • 한국과학교육학회지
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    • 제5권2호
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    • pp.89-97
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    • 1985
  • The measurement tad of student's attitudes towards secondary school science had been developed according to the scheme of categories of science education object by Klopfer. Sixteen background factors of student had been chosen in order to find out a difference in student's attitudes towards secondary school science for each background factor. The twenty-eighth grade student's attitudes towards secondary school science in the Province of Chung Cheong Buk Do had been investigated by the developed tool. The findings were as follow: 1. On the whole the investigated students had favorable attitudes towards secondary school science. 2. The adoption of scientific attitudes and favorable attitudes towards science and scientists were the best affirmative attitudes. 3. The correlation between enjoyment of science learning experiences and development of interest in pursuing a career in science was the highest level. 4. The seven of sixteen background factors-sex, interest in science, science mark, location of residence, sat sifaction level at science learning, familiarity level with the name of scientific instruments and intended job-affected studentss attitudes towards secondary school science.

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