• Title/Summary/Keyword: Internet.

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A Study on Characteristics of Consumer Complaining Behavior on Internet Fashion Shopping Malls (인터넷 쇼핑몰 의류상품 구매자의 불평행동 특성에 관한 연구)

  • Choi, Yun-Young;Lee, Jin-Young;Oh, Hee-Sun;Suh, Yong-Han
    • Fashion & Textile Research Journal
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    • v.6 no.5
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    • pp.595-604
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    • 2004
  • This study is to investigate complaining behavior of consumers who purchase fashion products on the internet, as well as to find how the complaining behaviors are related to the consumers' characteristics. The subjects of this study are limited to the consumers who have experienced dissatisfaction when purchasing fashion products through the internet. The questionnaires were administered to male and female respondents using the internet shopping mall. The results can be summarized as follows: The factor analysis shows that consumer complaining behaviors are fitted well into four factors(direct complaining behavior, private complaining behavior, third-party complaining behavior, and no response). In the difference analysis by consumer's complaining behavior styles and gender, private complaining and third-party complaining behavior were significant statistically. In the difference analysis between consumer's complaining behavior styles and internet self-efficacy. Internet self-efficacy was significantly different according to consumer's complaining behavior styles, especially for direct complaining, third-party complaining and no response. Private complaining behavior, third-party complaining behavior and no response were negatively related to consumer retention, while direct complaining behavior was not.

A Study on the Relationship between Perceived Risks and Return Behavior on Internet Clothing Shopping (인터넷 의류구매 시 소비자의 위험지각과 반품과의 관계)

  • Ji, Hye-Kyung
    • Fashion & Textile Research Journal
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    • v.10 no.6
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    • pp.917-925
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    • 2008
  • The purpose of this study was to find out the relationship between consumer's perceived risks and return behavior on internet clothing shopping. Questionnaires were distributed to the consumers, total 517, males and females, aged from 20 to 39, who had experience of clothing purchasing through internet shopping malls. The results showed that consumer's return factors related to the perceived risks on internet shopping process. The results were as follows. First, factors of perceived risks in internet clothing shopping were categorized into product performance, account-related, delivery, economic, and social psychological risk. 5 consumer types of perceived risk were segmented by low-perceived risk group, product performance/delivery-perceived risk group, account related-perceived risk group, harmony with oneself/account related-perceived risk group, and harmony with others/economic-perceived risk group. Second, the consumer's perceived risks on internet shopping process affected one's return behavior. The factors of return was differentiated on the types of consumer's perceived risk. The relation between consumer's perceived risks and return behavior on internet clothing shopping was significant. Therefore company had better draw various strategies to manage consumer's perceived risk, in order to reduce the returns and improve consumer's satisfaction.

A Comparative Study of The Internet Topology Generators for Domestic AS-Level Topology (국내 AS 수준 인터넷 위상 분석과 인터넷 위상 생성기 비교에 관한 연구)

  • Oh, Dong-Ik;Lee, Kang-Won
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.16 no.11
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    • pp.2365-2373
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    • 2012
  • To obtain Korea AS-level internet topology, we used three data sources, which include BGP data of UCLA IRL, IRR and IXP data. Using Internet topology generator models(Waxman, BA and GLP), we developed three graphs that have same number of nodes as Korea AS-level Internet. Then we compared each graph with the Korea AS-level Internet topology. Through this study we could find that the existing Internet topology generators can't simulate Korea AS-level internet.

Differences in High-School Students' Psychological, Behavioral, and Interpersonal Characteristics Depending on the Amount of Time Spent on the Internet (고3생의 인터넷 사용량에 따른 심리, 행동, 대인관계 특성의 차이)

  • Lee, Mee-Ry
    • Journal of the Korean Home Economics Association
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    • v.44 no.7 s.221
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    • pp.11-20
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    • 2006
  • This study investigated the purpose of internet usage among high-school seniors and how their psychological, behavioral, and interpersonal adjustment levels were affected by the amount of lime spent on the internet. The subjects were 572 high-school seniors who participated in the first panel of Korean Education Empolyment Panel (KEEP). The participants were divided into 2 groups: low use group using the internet for less than 30 minutes a day and high un group using the internet for more than 3 hours a day. The adjustment levels of these two groups were compared. The findings were as follows. First, the high use group used the internet to enjoy games, whereas the low use group used the internet to seek schoolwork-related information. Second, the high use group had more negative self-concepts and experienced more stress regarding economic hardship than the low use group. Finally, the high use group watched T.V. longer, studied less, and had more experiences of deviant behaviors, such as bullying, smoking, drinking, and sexual relations.

A study on Internet user's protection (인터넷 이용자 보호에 관한 연구)

  • Park, Jong-Ryeol
    • Journal of the Korea Society of Computer and Information
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    • v.16 no.8
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    • pp.157-164
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    • 2011
  • As a computer technology is combined with communication technology, information and communication technology developed rapidly. As a result, The number of internet users increased quickly. Ability of human in using information was epoch-making, and it was increased through the Internet on behalf of an information-oriented society. As an Internet user hereby spreads explosively, legislations were established and revised to protect Internet users and consumers however, it is certain that the damages of Internet users are still increasing day by day. The purpose of this paper is to protect internet users and to reform the system. Also each portal site should provide fair information, and be responsible for conclusion of a contract. After they subdivide into personal service style, and analyze every situation and problems, they should improve problems.

Inter-domain Authentication Mechanism using MIPv6 in Portable Internet Environments (휴대인터넷 환경에서 모바일 IPv6을 이용한 인터 도메인간 인증)

  • Jeong Yoon-Su;Woo Sung-Hee;Lee Sang-Ho
    • Journal of the Korea Society of Computer and Information
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    • v.11 no.2 s.40
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    • pp.223-230
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    • 2006
  • Portable Internet is a new service providing a high-speed wireless Internet service. The high-speed wireless Internet service guarantees terminal mobility. Portable Internet is expected to commercialize in 2005. Network expansion and terminal mobility should be guaranteed in of order to efficiently introduce and distribute portable Internet service. Accordingly, the thesis suggests a mechanism which applies mobile IPv6 technology and supports inter-domain authorization In order to guarantee expansion and mobility of portable Internet. The suggested mechanism applies diameter protocol to the mobile IPv6 to improve securities. Also, The suggested mechanism safely transmits data at the minimal signal number, to guarantee the data secrecy.

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The Impacts of Perceived Usefulness, Ease of Use, Reputation, and Usage Fee of the Internet Entertainment Service on the Use of the Service (인터넷 오락 서비스의 유용성, 용이성, 명성, 그리고 유료화가 그 서비스 사용에 미치는 영향)

  • Kim, Chy-Heon;Kim, Joon-S.
    • Asia pacific journal of information systems
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    • v.13 no.3
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    • pp.85-106
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    • 2003
  • Recently, firms which have offered a "free Internet service" to their customers, are considering a "charged Internet service" for increasing a company's profit. But they have doubts about the results, because consumers may fly away from their web-site easily and may discontinue using their services. The purpose of this study is to investigate which factors make consumers use the charged Internet services. To do this, the factors, which are ease of using the service, usefulness of the service, the reputation of the service provider, service cost, and the intention to use the service as a mediator, are analyzed. To achieve this research objective, a structural equation model was constructed and a field study method was used. The findings are summarized as follows: First, ease of using the service, usefulness of the service, and service cost have significant impacts on the charged Internet service usage through the intention to use. Especially, although service cost influences on the service usage largely, the usefulness of the service has a bigger impact on the charged Internet service usage than service cost. Second, the reputation of the service provider does not have any impact on the service usage. Third, consumers using only the free Internet service tend to hesitate about using the "charged Internet service" because they doubt its ease of use and usefulness in spite of the service cost.

Effects of Website Quality on Transaction Intentions in Internet Shopping: An Empirical Analysis of Mediating effects of Trust and Satisfaction (웹 사이트품질이 인터넷 쇼핑 거래의도에 미치는 영향에 관한 연구:신뢰와 만족의 매개효과를 중심으로)

  • Park Sang Cheol;Lee Won Jun;Kim Jong Uk
    • Korean Management Science Review
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    • v.21 no.2
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    • pp.123-143
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    • 2004
  • Internet shoppers interact with Internet shopping mall systems while they shop. To understand why Internet shoppers make purchase, this study view Internet shopping malls as information systems. Although this view point seems reasonable, little previous studies employing this perspective are found in the relevant literature. This study develops a research model where Internet shoppers' transaction intentions are affected by the mediating effects of trust and satisfaction. Trust can mitigate uncertainty of the e-commerce environment for consumers, and satisfaction is widely used to measure the effectiveness of information systems. Therefore, we consider them as key elements in this study. We further employ the construct of website quality to explain why shoppers have different levels of trust and satisfaction. We classify website quality into information quality, system quality. and design quality. We collected 282 survey responses from Internet shoppers who have prior experiences with Internet shopping malls to purchase a product or service. The survey data are used to empirically test the proposed nine research hypotheses using LISREL. The LISREL results indicate that information quality and design quality have significant impact on both satisfaction and trust, while system quality has little relation to trust level. Further, trust is shown to have significant influence on satisfaction. Finally. both trust and satisfaction is strongly related to the future transaction intention.

Analysis on the Security threat factors of the Internet of Things (사물 인터넷의 보안 위협 요인들에 대한 분석)

  • Jeon, Jeong Hoon
    • Convergence Security Journal
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    • v.15 no.7
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    • pp.47-53
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    • 2015
  • Recently, the Internet of Things is an important technology with a Cloud computing services and a Big data in the IT fields. and The Internet of Things is widely used in various industries. This trend may be referred to as the emergence of significant based technologies for realizing a ubiquitous times. But the security problems of Internet of things are expected to increase with being realized in a variety of industries. and it will be have to provide a corresponding technology to the security threat for this. Therefore, this paper will be analyzed to the security threats of the Internet of Things by the cases. Thereby this is expected to be utilized as a basis for the countermeasure of Internet of Things in a future.

Design and Implementation of an XML-based Planning Agent for Internet Marketplaces (인터넷 마켓플레이스를 위한 XML 기반 계획 에이전트의 설계와 구현)

  • Lee, Yong-Ju
    • The KIPS Transactions:PartD
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    • v.8D no.3
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    • pp.211-220
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    • 2001
  • A planning agent supporting customers plays a distinguished role in internet marketplaces. Although several internet marketplaces have been built with the maturity of tools based on internet and distributed technologies, there has been no actual study up to now with respect to the implementation of the planning agent. This paper describes the design and implementation of an XML-based planning agent for internet marketplaces. Since implementing internet marketplaces encounter problems similar to those in other fields such as multidatabase or workflow management systems, we first compare those features. Next we identify functions and roles of the planning agent. The planning agent is implemented using COM+, ASP, and XML, and demonstrated using real data used in an existing system.

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