• Title/Summary/Keyword: Internet.

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A Study on the Determination Factor of Web Site Quality and the Relationship with Customer Satisfaction, Involvement, and Performance (웹 사이트의 품질 결정요인과 고객 만족도, 몰입, 성과간의 관계에 관한 연구)

  • Kim, Sung-Reup
    • International Commerce and Information Review
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    • v.6 no.1
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    • pp.51-74
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    • 2004
  • The virtual space of internet has changed the existed market structure as more and more internet users have highly increased. And this situation has given a golden opportunity to the internet service firms that are supposed to meet their customers through the internet web sites. So, it is becoming a critical issues to construct and keep better web sites than their competitors to the internet service firms. This paper is intented as an investigation of determination factors of internet web site quality further, which of them are more important factors to the consumer satisfaction. For this purpose, empirical approach using factor analysis, regression analysis was used to develop dimensions of internet web site quality and to explore more important factors that internet service firms should choice to have competitiveness. Empirical results of the study presented that the determination factors of internet web site quality were composed of five factors like Responsiveness, Accessibility, Ease of use, System Performance, Communication. And we found that Communication and Ease of use are more important factors than other ones. Therefore, the internet service firms that are plan to have more competitiveness than their competitors should choice these important factors and concentrate on these ones to build excellent internet web sites.

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A Study on Factors Influencing User's Security Intention for Internet Banking (인터넷 뱅킹 사용자의 보안의도에 영향을 마치는 요인에 관한 연구)

  • Kim, Jong-Ki;Kang, Da-Yeon;Jeon, Jin-Hwan
    • The Journal of Information Systems
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    • v.18 no.2
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    • pp.1-18
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    • 2009
  • Recently, internet banking is growing rapidly. Moot banks in Korea provide internet banking services. Internet banking becomes a major trend in the financial marketplace. With advanced computer technology and declining communication costs, many customers prefer online alternatives such as internet banking, mobile banking or phone banking rather than going to banks by themselves. The number of customers using those alternatives is skyrocketing and domestic commercial banks encourage them of the use. As the internet is highly developed, customers demand higher quality services and banks develop and provide diverse services in order to respond to them. However, internet banking service users are still afraid of their personal and financial information being exposed on the internet. The purpose of this research is to empirically analyze the influence that appropriate internet banking affect user's security intention. The research model proposed in this study includes user's security intention which is influenced by self-efficacy, security trust, Internet banking attitude, perceived security and security intention. According to the result of this study, self-efficacy and security trust are related to the security attitude. There is a significant relationship between security attitude and perceived security. Also, user's security attitude and perceived security is significantly affected by security intention.

An Empirical Study of User Resistance Factors to Internet Banking (인터넷뱅킹의 사용자 저항요인에 관한 연구)

  • Park, Byung-Kwon
    • Journal of Korea Society of Industrial Information Systems
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    • v.12 no.5
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    • pp.86-97
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    • 2007
  • For continuous growth and diffusion of internet banking, it is important to investigate user resistance factors to internet banking. This study investigates the effects of individual characteristics, characteristics of internet banking and service quality factors on user resistance to internet banking. Individual characteristics include self-efficacy of computer, self-efficacy of internet banking, attitude to change, and innovative attitude. Characteristics of internet banking include relative advantage, compatibility, complexity, and perceived risk. Service quality was classified as 5 dimensions of SERVQUAL. The results of this study showed that self-efficacy of computer, self-efficacy of internet banking, compatibility, responsiveness, complexity, perceived risk, reliability and empathy had a significant effect on user resistance to internet banking.

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A Study on Teenagers' Internet Addiction and Influencing Factors (청소년의 인터넷 중독실태 및 영향요인에 관한 연구)

  • Kim, Chun-Mi
    • Research in Community and Public Health Nursing
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    • v.20 no.3
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    • pp.316-326
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    • 2009
  • Purpose: The purpose of this study was to examine teenagers' Internet addiction and to find factors influencing it. Methods: Data were collected from 596 middle and high school students between June 1 and June 20, 2009 with a self-rating questionnaire. The data were processed with SPSS/WIN 12.0. Results: (1) 20.3% of the students were spending over three hours a day in Internet use. The percentages of mild and serious Internet addiction were 22.3 and 2.1, respectively. (2) The stronger Internet addiction was, the higher stress was and the lower social support was. There was a negative correlation between stress and social support (r=-.296, p<.01). There was also a positive correlation between Internet addiction and stress (r=.264, p<.01) while a negative correlation between Internet addiction and social support (r=-.127, p<.01). (3) Among the subjects' characteristics, sex, school and family type, frequency of processed food intake, average daily Internet use hour and sleeping hour, subjective health perception, and satisfaction level with parents and family made difference in the Internet addiction level. Conclusion: The result of this study will provide useful background data for the selection of target population, stress management and social support promotion programs to prevent teenagers' Internet addiction.

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A Dynamic Internet Address Model for Providing Customized Information (사용자 맞춤형 정보 제공을 위한 동적 인터넷 주소 모델)

  • Lee, Young Ho;Koo, Yong Wan
    • Journal of Internet Computing and Services
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    • v.17 no.4
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    • pp.27-34
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    • 2016
  • The referents of internet addresses are no longer limited to web sites. A new address service by the international organization for the internet address (ICANN) introduces an open space for the TLD (Top Level Domain) strings so that each service, content, product, and other linguistic expressions may be allowed. The open TLD addresses are more suitable for representing the address of service units, contents, or products. In this paper, as an alternative to static Internet address service to return a consistent mapping result regardless of a user-specific different requirements, we design a dynamic internet address mapping model that returns mapping result to suit user particular requirements. In addition, we propose a method for implementing a internet address service without any changes in the existing domain protocols. It may implement a dynamic internet address by attaching to a encoded user's metadata and environment data within a internet address representation, and adding the module for dynamic mapping to the name servers. Through this proposal, trying to expand the functions of internet address, it is expected to be able to provide customized informaiton retrieval services for each user by using just internet address.

Adult Internet Addiction and Smartphone Use Characteristics (성인 인터넷중독 및 스마트폰 이용 특성)

  • Seo, Bo-Kyung
    • The Journal of the Korea Contents Association
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    • v.14 no.1
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    • pp.305-317
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    • 2014
  • The purpose of this study is to examine sociological characteristics, internet and smartphone use characteristics of adults with Internet Addiction, so that the results will be used for the identification of the adult internet addicts, the planning and performing of prevention, counseling of adult internet addicts. This study is explorative study in order to find a sociological profile of adults with internet addiction. Using the data of survey on internet addiction 4787 adults in the age of 20~39 who used internet at least one time within a week were analysed. The results of this study showed that there were significant differences in sociological characteristics like in gender, age, education, occupation as well as in internet use characteristics like spending hours on internet use, the first year of internet use etc. Thirdly, the addict group reported that internet use hour increased due to smartphone usage, and that they overused SNS. Finally, implications and suggestions for further studies are discussed.

The Current Status and Causes of Elementary Students' Internet Addiction (초등학생의 인터넷 중독 현황 및 원인)

  • Jo, Miheon;Shin, Kyung-Sun
    • The Journal of Korean Association of Computer Education
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    • v.7 no.5
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    • pp.45-56
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    • 2004
  • With recent surge of Internet use, many people become concerned with side effects of Internet. Especially Internet addiction has become a significant issue. As Internet users become much younger than before, Internet addiction is salient even among elementary school students. While much research has been conducted on adolescents' addiction, only a little research has been conducted on elementary students' Internet addiction. In addition, it is necessary to use a standardized and reliable evaluation tool that is designed to assess the level of children's and adolescents' Internet addiction. The purpose of this study is to grasp the realities of elementary students' Internet addiction using an evaluation tool developed for elementary and secondary students, and to analyze the factors affecting Internet addiction. A survey was conducted to 1,382 5th and 6th graders selected from nationwide schools. The results of this study shows that 5.5% of the sample students are in the stage of serious addiction, and 12.4% in the stage of early addiction. In addition, the degree of Internet addiction significantly differs by various variables such as demographic factors, the experience of Internet use, family-related traits, and social activities.

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The Study on Service Model and Case Study of Internet Bank (인터넷 뱅킹의 사례분석을 통한 서비스모델 구현에 관한 연구)

  • Lee, Je-Hong
    • The Journal of Information Technology
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    • v.5 no.3
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    • pp.97-119
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    • 2002
  • It is Study Service Model for Case Study of Internet Bank. With most major full service banks having launched transactional Internet banking, attention is shifting to the realities of managing the Internet channel as a profitable component of an overall delivery strategy. In addition to examining Case Study and Internet Bank Model. Services of Internet Banking available through the Internet are as follows. 1. credit card loans, personal loans. 2. high-yield financial products. 3. insurance products. 4. securities products. 5. Case study of Foreign Internet Banking(ING, BNP, HSNC, City Bank). The study reviewed fields, including financial services, customer service, Website formation and design, convenience of use and system safety, Internet Banking Model, and many related areas. Internet Banking earned high marks in most fields. This Study review focuses on the following: Understanding and meeting consumer expectations for us ability, site performance and functionality. Integrating the Internet channel into overall marketing, product delivery and customer service strategies. Strategies to increase customer satisfaction with Internet Banking and to attract new Internet bankers. therefore this study review activity model concretion of Internet Banking Model and Case Study.

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The Relationship between Internet Addiction and Health Promoting Behaviors of Elementary School Students in a Rural Area (일부 농촌지역 초등학생들의 인터넷중독과 건강증진 행위와의 관련성)

  • Bae, Jin-Soon;Lee, Dong-Bae
    • Journal of the Korean Society of School Health
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    • v.22 no.2
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    • pp.37-47
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    • 2009
  • Purpose : To find degree of internet addiction of rural elementary school students and to assess the relationship of them to the health promoting behaviors in a rural area in chungnam province. Method : Children's grade, sex and their internet habits, and family background and internet addiction records, health promoting behavior scores of 5th and 6th grade of elementary school students. Self-recorded questionnaire surveys from 2nd December to December 20, 2008, and total 393 data were analysed. Results : The results of this study were summarized as follows: 1. The internet risk group of 5th and 6th grade of rural elementary school students were 18.3%. 2. Place of major using internet were home in 84.6% of male and using internet time were more than 2hours per day and major purpose of internet was game(72.9%) than female. 3. Significant negative correlation between the degree of internet addiction and the health promoting behavior(r=-0.245. p=0.000) 4. Health promoting behavior score was 138.24${\pm}$18.64 in internet non-addictive group and 126.66${\pm}$16.81 in potential risk group, 124.60${\pm}$19.85 in high risk group 5. As a result of multiple regression analysis, degree of internet addiction, school record, health status, concern to health of the students by the parents were related to the health promoting behavior and these provided predicted 21.7%.. Conclusion : The internet addiction risk group need for the health education including health promoting behavior and counseling for treatment of internet addiction.

Consumer's Attitude and Behavior about the Internet Premium Advertisement and Its Application (인터넷 경품광고 및 응모에 대한소비자태도와 행동)

  • 이민선;이은희
    • Journal of the Korean Home Economics Association
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    • v.40 no.12
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    • pp.85-108
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    • 2002
  • The objectives of this study were to investigate the trend of the attitude and the behavior about consumer's internet premium advertisement and its application and the factors which influence on the attitude and the behavior about consumer's premium advertisement and its application; the demographic variables, internet communication-environment variables and variables in relation to consumer's premium advertisement application. For these purpose, the data collected two way: internet survey and questionnaire survey. The data used in this study included people who have looked an internet Premium Advertisement more than once during internet use. Major findings were as following: (1) The attitude of internet premium advertisement and its application could be described as the mean 34.16 md 24.61 separately(3.11 and 2.73 point on 5.00 points scale). The behavior of application about internet premium advertisement was measured as a behavior of application whether or not; application 18.7% and unapplication 81.3%. (2) The attitude of application about internet premium advertisement was significantly different according to age, joining frequency on internet, past experience of winning a premium, purchasing information search, interesting connection on the internet, the risk about the money loss and negative evaluation of other persons, the economical values of premiums, winning possibility, and preferable premiums. The behavior of application about internet premium advertisement, the behavior of application whether or not was significantly different according to sex, age, school career, a circuit speed, a period of using, joining frequency and a using place, past experience of winning a premium, purchasing information search, interesting connection on the internet, the risk about the negative evaluation of other persons, the economical values of premiums, winning possibility, and preferable premiums. (3) When looking at the influence of variables about the attitude of application about internet premium advertisement, the most influence variables was the past experience of winning a premium, and next was winning possibility, sex, the interest about the premiums which made the consumer want to apply, the economical values of premiums, the purpose of purchase information search and the using time. The explanation of those variables were 22.6%. As the result of the Logistic analysis, it was found that the frequency of the internet connection, the past experience of winning premiums, the risk about the outflow of credit information, interesting premiums, and premium advertisement were the most important variables to affect the possibility of the behavior of application about internet premium advertisement critically.