• Title/Summary/Keyword: Internet Public Services

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Internet Services in Korean Public Libraries the Status Quo and Perspectives (한국 공공도서관의 인터넷서비스 : 현황과 전망)

  • 서혜란
    • Journal of the Korean Society for information Management
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    • v.18 no.1
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    • pp.23-42
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    • 2001
  • The purpose of this study was to obtain descriptive information about public library connectivity and use related to the Internet in Korea. Questionnaire was sent to all of the 364 public libraries in the nation. The data show that, as of the end of 1999,70.9% of the 351 public libraries which answered the questionnaire had some type of connection to the Internet, and 50.4% of them provided public Internet access services. The infrastructure of hardware and telecommunication, use policy for their public access Internet services were analysed. Public librarians were asked to evaluate their public Internet services. Overall the study found that the level of the nation' s public library Internet services were not satisfactory in quality and quantity. It also found that there were some significant disparities among public libraries in metropolitan areas, medium and small sized cities, and rural counties.

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Implementation of Kiosk-based Internet Public Services System (키오스크 기반 인터넷민원처리시스템의 구현)

  • An, Im-Sang;Jeong, Gi-Won
    • The KIPS Transactions:PartA
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    • v.10A no.5
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    • pp.433-438
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    • 2003
  • To provede public services through Internet, there are several prerequisites such as security issue resolutions for public area installation and hardware support for authorized signatures etc. in addition to web-based system development. A kiosk-based system is a right solution for public services provision through Internet because a kiosk has hardware features supporting authorized signatures and also it can be installed at public area through Internet without security exposure, meeting security guidelines of National Intelligence Service. The process to provide public services through a koisk is that a client requests a kind of public services selecting menu through the kiosk, then the system issues a civil service documents after taking authentification and payment process. To support those kinds o processes it is required to support electronic payment using SMART card in addition to cash payment and to apply government standard security guidelines to protect administrative and personal information. This kiosk-based Internet public service system support and meet those all requirements.

A Study on the Internet-based Community Information Services in Public Libraries (인터넷을 활용한 공공도서관 지역정보봉사에 관한 연구)

  • 차미경
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.12 no.1
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    • pp.157-169
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    • 2001
  • The purpose of this study is to explore the ways to improve public library community information services in the Internet environment. It first examines the concepts and current contexts of community information flow, illustrates successful cases of public library community information services, and then, suggests public libraries provide gateways to the community information on the Internet. The needs for research to guide public library community information services and continuing education for public librarians are also presented.

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Measuring and Assessing Internet Service Quality at U.S. Public Libraries (미국 공공도서관의 인터넷 서비스 품질 평가에 대한 연구)

  • Chang, Yun-Keum
    • Journal of the Korean Society for information Management
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    • v.22 no.1 s.55
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    • pp.267-285
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    • 2005
  • As the Internet connections and services at U.S. public libraries have increased dramatically since 1990s, defining, assessing and measuring quality of these new electronic services have become a critical issue. This research was a study designed to identify key dimensions of Internet service quality at public libraries by providing a systematic framework for measuring and assessing the quality of Internet services. The study used modified SERVQUAL and SERVPERF instruments which have been widely used service quality measurement in business marketing areas and LibQUAL+ model which are widely adopted service quality measurement instrument in most of the academic libraries in U.S.

Informatization, Public Service Supply, and China's Inbound Tourism Development

  • Boyang Xu;Daxin Dong
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.17 no.12
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    • pp.3286-3309
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    • 2023
  • This study empirically investigates the impact of informatization on China's inbound tourism development. The analysis utilizes data on the number of inbound tourist arrivals in 30 Chinese provinces from 13 tourist origin countries between 2004 and 2016. The regional informatization level is measured by the internet penetration rate. It is found that informatization in tourist destination provinces has a significant positive impact on inbound tourism. Moreover, the local public service supply plays a moderating role. The positive effect of informatization is stronger in regions with better public services. The study results imply that China can boost its inbound tourism by further improving the level of informatization as well as local public services.

Architecture Modeling for Kiosk-based Public Services through Web (키오스크 기반 웹 민원처리시스템 구축을 위한 아키텍쳐 모델링)

  • 안임상;정기원
    • The Journal of Society for e-Business Studies
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    • v.9 no.1
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    • pp.285-301
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    • 2004
  • Public service provision through internet is one of major parts for e-government implementation. It is essential to link the internal administrative network with internet to provide the services through internet and to support kiosks through internet, which should result in critical issues for security. A relay server, as a front server for the public service processing system and a web server, a control server for kiosks, are placed between the public service processing system and kiosks to solve those security issues. It is the way to solve security issues through protecting direct communication between the public service processing system and a web server and authenticating a relay server and a web server through authentication process. In the implementation of the system this paper provide a design for an architecture model of the public service processing system through internet, which are aiming to develop high level of the quality system effectively, to reduce the risk of initial stage of development, and to reduce the incurring cost due to reworks.

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Exploring Working Group's Psychological Subjectivity on Public Smart Work Services in a Cloud-based Social Networking

  • Kim, Ki Youn;Song, In Kuk
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.14 no.12
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    • pp.4748-4762
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    • 2020
  • Recently, the COVID 19 pandemic has affected on our daily lives and society in many ways. Specifically, it has brought rapid changes in the working environment from office working to smart telecommuting. In addition, cloud computing technology and services not only provided ubiquitous access, but also led to a sharing of information, internal-external communication channels, telework, and innovative smart work for the business process. As a result, smart work services based on social cloud networking have spread to the public sector. However, existing academic research examining smart work merely remains to focus on the theoretical conceptualization or to deal with merely several examples of private views. Best practices of smart work services based on cloud computing technology in the public field rarely exists. Moreover, many studies have been differently measured the values of smart work for private and public sectors depending on organizational singularities. Therefore, the study aims to define new theoretical implications and to explore future business strategies and policy directions based on a technical working group's personal psychological subjectivity. The research applied Q methodology, and selected five public organizations in Korea, that they have adopted or currently plan to adopt some part of smart work services.

Feasibility of Quality Service in Internet (인터넷에서의 품질지원형 서비스 전망)

  • Jeong, Choong-Kyo
    • Journal of Industrial Technology
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    • v.24 no.B
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    • pp.149-156
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    • 2004
  • Quality services such as the integrated service and the differentiated service have been expected to be supported by public Internet as multimedia applications proliferate. Despite a lot of techniques for quality services have been devised, the prospect for the deployment of these techniques is not clear yet. In this research feasibility of real world quality service is investigated based on former experiments and recent trends in Internet applications. User network-based quality services are considered as the most feasible and economic short-term solution, which are also flexible in nature. Milestones and key technologies for some specific public network-based quality services are also described.

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Utilizing Internet GIS for Cyber Governance (Cyber Governance를 위한 인터넷 GIS의 활용방안)

  • Kim, Kwang Ju
    • Journal of the Korean Association of Geographic Information Studies
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    • v.5 no.3
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    • pp.68-76
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    • 2002
  • As modern public administrations are constructing homepages based on GIS and enhancing public services through interactive communication with their citizens, cyber governance and internet GIS have been conglomerated more than before. As such, the transformation from 'GIS for public management' to 'Internet GIS for cyber governance' is in progress. In the future, cyber governance based on Internet GIS can be a new paradigm for public management. The aim of this study is to look for the applications of internet GISs for cyber governance. For this purpose, the study examines characteristics of cyber governance and internet GIS and analyses similarities between them. Based on this analysis, the study proposes various ways of applying internet GISs for cyber governance.

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Implementation of an Internet Telephony Service that Overcomes the Firewall Problem (방화벽 문제를 극복한 인터넷 전화 서비스의 구현)

  • 손주영
    • Journal of Advanced Marine Engineering and Technology
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    • v.27 no.1
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    • pp.65-75
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    • 2003
  • The internet telephony service is one of the successful internet application services. VoIP is the key technology for the service to come true. VoIP uses H.323 or SIP as the standard protocol for the distributed multimedia services over the internet environment, in which QoS is not guaranteed. VoIP carries the packetized voice by using the RTP/UDP/IP protocol stack. The UDP-based internet services cause the data transmission problem to the users behind the internet firewall. So does the internet telephony service. The users are not able to listen the voices of the counter-parts on the public internet or PSTN. It makes the problem more difficult that the internet telephony service addressed in this paper uses only one UDP port number to send the voice data of all sessions from gateway to terminal node. In this paper, two schemes including the usage of dummy UDP datagrams, and the protocol conversion are suggested. The implementation of one of the schemes, the protocol conversion, and the performance evaluation are described in detail.