• Journal of Distribution Science
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• v.22 no.1
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• pp.25-36
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• 2024

Purpose: The study attempts to explore the operational performance of the existing Malaysian logistics companies and the extent of their adoption of digitalization. The role of digitalization in enhancing the performance of companies in the logistics industry in Malaysia, for value creation, is the topic of study. Research design, data and methodology: A qualitative research method with a semi-structured interview approach was applied and judgmental sampling was used as the sampling technique to collect data. The research has chosen nine companies in the logistics industry in Peninsular Malaysia, with the interviews aimed at eleven members of top and middle-level management. Data analysis was performed using logical system techniques to examine and evaluate data, reorganizing feedback, comparing it with literature, and transforming it into structured, valuable information after interviews. Results: The study revealed mixed opinions on digitalization in logistics, despite its potential benefits such as improved operational efficiency, real-time information, and customer service. However, high costs may hinder financial performance and require revisions due to stakeholder involvement. Conclusions: The Malaysian logistics industry's adoption of digitalization is gaining traction, with most companies satisfied with their status. However, challenges like cost and inefficiency persist, prompting calls for government support to improve efficiency and reduce costs while ensuring sustainable transportation.

• International Commerce and Information Review
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• v.15 no.3
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• pp.387-409
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• 2013

Since 1990s, more and more enterprises outsource the logistics to reduce the cost and improve core competence, which bring the prosperity of 3PL, industry in China. However, some data shows that the service quality of 3PL is not good enough, there is only a few companies that can provide systematic service, and the satisfaction of the customer is very low. Besides, many enterprises choose 3PL service provider mainly based on the price. Although there are many papers on the logistics service quality, they mainly research on single part, Studies on the relation between the service quality and the partnerships of outsourcing are scarce. Therefore, this study tries to research the service quality, partnership and the relationship between them in China's 3PL industry systematically. On the foundation of the service quality and partnership theories by former researchers, taking present situation of China's 3PL industry into consideration, this paper constructs service quality and the partnership evaluation system and develops LSQ-PP model to examine the relation between the service quality and partnership. and then use the Structural Equation Model (SEM) to analysis the full sample of collected questionnaires. Finally, the thesis summarizes the conclusion and offers suggestions for practice and future research.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.3
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• pp.1506-1514
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• 2014

The study is aiming to shed light on not only the influence of logistics output by choosing the third party logistics as the using of third party logistics has been increasing by the manufacturing firms also look over the effect between the factor of third party logistics' choosing and logistics performance in accordance with the changing of the logistics environment. As a result of the study, both service and fame factor among the third party logistics choosing factors have a significant impact on the logistics performance, furthermore the service factor of the logistics environment has an influence on the logistics performance by customer factor after measuring the control effect, and the fame factor has an influence on the logistics performance by both globaliztion and information system factor.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2012.05a
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• pp.807-808
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• 2012

Today, the development of logistics and timing of the development of civilization is like. Recently developed the most rapidly is the field of IT. Especially in the field of IT as a key technology being evaluated, as well as real-life development of smart phones to the development of logistics is expected to bring many changes. Accordingly, a combination of smart phones and logistics development of new business models have been increasingly applied. In this paper, smart phones-based implementation of real-time logistics services is proposed.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 1999.10a
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• pp.59-69
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• 1999

Recently, the role of container ports is radically changing. These changes are largely driven by the innovation process of Logistics such as Supply Chain Logistics and Global Logistics due to the international expansion of industry. Under this environment, It is required that the container port should act as a integral part of a Supply Logistics Chain especially to provide the customer-oriented logistics service. This paper deals with the development strategy of container ports coping with these changes in the view point of container ports as a Logistics infrastructure to provide customer-response services and necessary to the economic promotion of hinterlands. Strategy is suggested in the phases of the customers desire, the pattern of container cargo, the economic promotion of hinterlands, and interrelation of container ports in north-east Asia and also domestics through the analysis of competiveness of container ports.

• Journal of Korea Port Economic Association
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• v.25 no.3
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• pp.385-406
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• 2009

The volume of trade between Korea and China has been growing significantly year by year since the diplomatic relations have been established in 1992. The economic and logistics cooperation between the two countries is crucial not only for the development of their economic relations but for promotion of value-added logistics. However there are still huge and serious impediments to logistics network and management between the two countries including bottlenecks in transport and customs procedures. The purpose of this study is to investigate how to promote value added logistics activities between Korea and Shandong Province of China. It is suggested the ways to increase VAL activities such as enhanced division of international labour within industries, provision of comprehensive logistics service and establishment of strategy for supply chain management between the two countries.

• International Journal of Internet, Broadcasting and Communication
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• v.14 no.2
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• pp.89-97
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• 2022

The growth of online market is accelerating due to the development of technology and the era of pandemic. In order to deliver the ordered product to customers courier service should be used. In addition, the courier logistics market is growing with the growth of the online market. With the growth of the logistics market, traffic and environmental problems are emerging as social issues. Logistics technology of urban community logistics courier terminal system utilizing vacant space in the city has been developed as a new alternative to environment and traffic problems by increasing logistics efficiency in the city area. In this study, we propose a concept of a system that performs operational concept definition and scenario analysis by applying model-based perspective analysis to urban community logistics courier terminal system under development. Through this study, we defined the operating concept of the urban community logistics courier terminal, which is the target of development, and defined the scenario for system operation by grasping the structure and function of the system and applied it to system development.

• International journal of advanced smart convergence
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• v.10 no.4
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• pp.198-205
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• 2021

With the development of blockchain technology, the scope of blockchain applications has expanded rapidly. Blockchain decentralization allows transaction participants to make transparent and safe transactions without a third trust agency. A distributed ledger-based system enables transparent and trusted business for anonymous users. For this reason, many companies apply blockchain to various fields such as logistics, electronic voting, and real estate. Despite this interest, there are still not enough case studies confirming the potential of blockchain as a concrete business model. Therefore, it is necessary to study how blockchain technology can change the existing business model and connect it to a new business model. In this paper, we propose blockchain-based business models and workflow types in various fields such as healthcare, logistics, and energy. We also present application cases. We expect to help companies apply blockchain to their business.

• The Journal of Information Technology
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• v.7 no.3
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• pp.63-81
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• 2004

The third party logistics(3PL) is generally understood as the logistics activities providing a comprehensive logistics services, all or partly outsourced by the customers on a larger term contract basis, ranging from making logistics strategies to implementing information technology services. A lot of companies in advanced countries such as the U.S.A. or some of the European countries have actively outsourced to logistics service providers in efforts to increase the efficiencies in logistics operation rather than doing themselves. In light of these environments, outsourcing to third parties has become a strategic issue demanding greater attention in corporate boardrooms. First, after deciding their logistics outsourcing, the companies have to set up their aims of 3PL through the development of logistical strategies. Second, the companies must decide service provider that fits to their business environment and conditions. As it is reported that 3PL services will bring a high rate of return and its potential will be more signigicant, providers and users of 3PL services and government ministry should prepare the way of improvement of logistics institution and plan to activate 3PL services to reach the advanced foreign countries level.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.51
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• pp.417-439
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• 2011

In order to improve e-Trade service, this paper has deduced impeding factors after review of precedent research on e-Trade and analysis of e-Trade current status. Then an empirical analysis of whether variables deduced are detrimental factors to utilization of e-Trade service has been made on the basis of a research model and relevant hypotheses. The scope of e-Trade service indicated in this paper is limited to use of uTradeHub system. Analytical results for the improvement of e-Trade service clearly indicate that the higher the impeding factor to utilization of the system integration, logistics and customs clearance, marketing and users field, the more necessary the service improvement for invigoration of e-Trade service. However, foreign exchange field does not seem to require attention because SMEs have not active will to do electronic payment through the process of electronic documents.