• Title/Summary/Keyword: Intention to participate

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A Study on Management Strategies and Structural Relationships in the Restaurant Industry Using the Service Profit Chain (서비스이익사슬 모형을 적용한 외식업의 구조적 관계와 경영전략에 관한 연구: 직원과 고객을 중심으로)

  • Kim, Gi-Jin;Byun, Gwang-In
    • Culinary science and hospitality research
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    • v.18 no.5
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    • pp.63-79
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    • 2012
  • The purpose of this study is to empirically determine the structural relationship between employee constructs such as internal service quality, employee satisfaction, and organization commitment and customer constructs such as perceived value, customer satisfaction, and loyalty to suggest an effective business strategy for restaurant business. To do this, the study consulted with the Korea Restaurant Association, the representative of Korean food service and got the intention of participating in the research from the Daegu branch. As a result, 51 restaurants registered in the Daegu branch who showed their intention to participate were selected as an initial sample. Also, other restaurants were introduced through snow-ball sampling method by the owners of restaurants who finished responding to the survey, and total 100 restaurants were examined. A survey was conducted to external customers who visited restaurants and internal customers working there. For final analysis, 741 questionnaires of internal customers and 970 questionnaires of external customers were used. The result of analysis showed that team-work & communication in internal service quality has a significant effect on employee satisfaction, employee satisfaction on organization commitment, and organization commitment on value perceived by customers. Also, perceived value has a significant effect on customer satisfaction and loyalty, and customer satisfaction on loyalty.

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A Qualitative Understanding of 'Work and Energy' Unit Lessons in a Middle School: an Investigation from a Constructivist Perspective (중학교 '일과 에너지' 단원 수업의 정성적 이해 - 구성주의적 관점에서의 고찰 -)

  • Yoon, Hye-Gyoung;Pak, Sung-Jae
    • Journal of The Korean Association For Science Education
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    • v.16 no.2
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    • pp.154-163
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    • 1996
  • In Korea, previous survey in science education mainly dealt with Quantitative variables. Qualitative ethnographic observation can bring deeper understanding of the context of school lesson and it's feature. The purpose of this study was to develop qualitative understanding about the learning experiences provided in middle school and students' responses to them through observation and interview and to investigate it from a constructivist perspective. Six lessons of the 9th grade were observed and recorded on the video tape. The topics of the lessons were potential energy, kinetic energy and conservation of mechanical energy. We had also unstructured interview with the teacher and three groups of students. The teacher's deductive explanation starting from scientific definition and quantitative problem solving using formula were the main features of the classroom lectures. The video - watching lesson was taking the role of a break rather than being seen as a useful tool for science learning and teaching by both students and the teacher. The teacher's perception about the lab experiment was not supported by the responses from the students. The teacher and students preferred problem-book to textbook for their teaching and learning. From a constructivist's perspective, however the teacher seemed to have intention of introducing daily life context, he couldn't unfold it to main context of the lessons. Students were so accustomed to passive learning that they did not express directly their complaint about their learning and did not participate in planing and controling their learning. The teacher and the students believed the scientific knowledge came from an exact experiment. There was a cooperation to seek right answer rather than a social process of making sense of knowledge. In conclusion, the observed science lessons of a middle school showed typical cross section of teacher - centered, passive learning environment, which is far from constructivist perspective.

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The Effects of Hospital Accreditation Participation Factors on Hospital Management Performances (의료기관 인증제도 참여요인이 경영성과에 미치는 영향)

  • Jung, Yumin;Kim, Kyung Sook;Lee, Sunhee
    • Korea Journal of Hospital Management
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    • v.22 no.4
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    • pp.74-86
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    • 2017
  • Purposes: This study was performed to understand the recognition about accreditation motives, support within the hospital and accreditation survey process for the hospitals that participated in the accreditation program and to find out whether these factors are related to hospital management performances, so that the study can suggest plans for activation and development of the accreditation program. Methodology: This study was performed targeting 98 hospitals answered th the survey among 189 acute care hospitals that acquired accreditation from December 2010 to February 2014. For data analysis, frequency analysis, ${\chi}^2$-test, reliability analysis, ANOVA, Kruskal-Wallis H test and multiple regression analysis with SPSS 21.0 were used. Findings: The hospitals that had staff in charge of patient safety had bigger hospital culture change than those that didn't have(p<.05). In addition, the hospital culture change was bigger as internal motives were bigger, and as CEO's will was bigger(p<.05). Meanwhile, as maintenance rate of internal management after accreditation was higher, and as CEO's will was bigger, process improvement level was higher(p<.05). The quality improvement and patient satisfaction level were higher as CEO's will was bigger, and as suitability of survey process was recognized to be high(p<.05). As a result of analyzing the factors that affect hospital management performances with hospital culture change, process improvement and quality improvement combined, as internal management maintenance rate was higher, as CEO's will was bigger, and as suitability of survey process was higher, performances were higher(p<.05). Practical Implications: Hospitals need to reinforce internal motives to improve internal competences such as the whole system maintenance opportunity and staff training. In addition, the will of hospital director is most important, and if there is hospital director's interest in quality improvement and improvement intention definitely, employees voluntarily participate in and cooperate with the accreditation program, so that prompt medical service provision and high quality of medical services can be guaranteed, leading to hospitals' management performances.

Factors to Affect Acceptance of Open Banking from Information Security Perspectives (정보보호 관점에서의 오픈뱅킹 수용도에 대한 영향요인)

  • Go, Jeunghyeun;Lee, Woonboo
    • Journal of Information Technology Services
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    • v.20 no.6
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    • pp.63-81
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    • 2021
  • Joint financial network of Korea Financial Telecommunications and Clearings Institute, which is an essential facility with a natural monopoly, maintained its closedness as monopoly/public utility model, but it has evolved in the form of open banking in order to obtain domestic fintech competitiveness in the rapidly changing digital financial ecosystem such as the acceleration of Big Blur. In accordance with digital transformation strategy of financial institutions, various ICT companies are actively participating in the financial industries, which has been exclusive to banks, through the link technology called Open API. For this reason, there has been a significant change in the financial service supply chain in which ICT companies participate as users. The level of security in the financial service supply chain is determined based on the weakest part of the individual components according to the law of minimum. In addition, there is a perceived risk of personal information and financial information leakage among the main factors that affect users' intention to accept services, and appropriate protective measures against perceived security risks can be a catalyst, which increases the acceptance of open banking. Therefore, this is a study on factors affecting the introduction of open banking to achieve financial innovation by developing an open banking security control model for financial institutions, as a protective measures to user organizations, from the perspectives of cyber financial security and customer information protection, respectively, and surveying financial security experts. It is expected, from this study, that effective information protection measures will be derived to protect the rights and interests of financial customers and will help promote open banking.

Factors Influencing on Core Competencies in Disaster Nursing by University Hospital Nurses' Experiences of Caring for Patients with COVID-19 (COVID-19 환자 간호경험에 따른 대학병원 간호사의 재난간호 핵심역량 영향 요인)

  • Choi, Bo Won;Ha, Yeongmi
    • Research in Community and Public Health Nursing
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    • v.33 no.2
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    • pp.247-258
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    • 2022
  • Purpose: Considering that nurses perform critical roles for caring for patients during the COVID-19 pandemic, it is important to investigate core competencies in disaster nursing. This study aimed to identify influencing factors on core competencies in disaster nursing by examining relationships between attitudes toward disaster management, disaster preparedness, and core competencies in disaster nursing in university hospital nurses' experiences of caring for patients with COVID-19. Methods: The participants were nurses working in two university hospitals who had either experiences of caring for patients with COVID-19 or no experiences. A questionnaire was distributed to 198 participants between October and November 2021. Results: The findings of multiple regression analysis demonstrated that the factors related to core competencies in disaster nursing in the participants were disaster preparedness (β=.80, p<.001) and nurses' experiences of caring for patients with COVID-19 (β=.11, p=.007). Specifically, the factors related to core competencies in disaster nursing in those having experiences of direct caring for patients with COVID-19 were disaster preparedness (β=.84, p<.001) and marital status (β=.16, p=.001). The factors related to core competencies in disaster nursing in those with indirect caring for patients with COVID-19 were disaster preparedness (β=.75, p<.001) and an intention to participate in disaster response (β=.16, p=.037). Conclusion: Based on this study, it is important to develop disaster nursing education programs focusing on the full spectrum of disaster management including disaster preparedness, disaster response, and disaster recovery training.

An Empirical Study on the Influence of Internal and External Characteristics on the Social Business Participation and the Moderating Effects of Psychological Contract (Social Business 참여에 영향을 주는 내.외재적 특성과 심리적 계약의 조절효과에 대한 실증연구)

  • Kim, Sang-Hyun;Kim, Geun-A
    • Journal of Information Technology Services
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    • v.10 no.4
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    • pp.1-19
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    • 2011
  • Following the growth of e-Business, there has been a recent increase of interest in promoting Social Business (s-Business) based on Social Network Service(SNS). As the introduction of the Internet brought about the increasing number of its users followed by the growing market of e-Commerce, online games, and e-Learning, the increasing number of SNS users has opened the new markets combining the existing industrial fields with SNS, and it developed into a revenue model beyond the mere sharing of information. Despite such industrial and social environments, understanding of new social business technology from the aspect of business has been insufficient, and the empirical study on participation in the social business has been scant as well. Thus, the main purpose of this study is to investigate the s-Business in detail and to study the factors giving influence to the users' participation in s-Business. This study proposes six variables(Self-Empowerment, Job Relevance, Formation of Social Capital, Relative Advantage, Shared Value, Relationship Specified Investment) and the moderating effects of Psychological Contract as influential factors closely related with s-Business. A total of 362 data from a survey were analyzed by using Structural Equation Modeling(SEM). Result showed that all factors with the exception of Job Relevance have meaningful influence on the intention to participate in s-Business. The implication of the findings suggests to compliment limitations of the existing researches, and to prepare the theoretical foundation for promoting s-Business participation in addition to further suggesting directionality from the view point of the users of the social business-relevant studies.

Consciousness on Co-operative Practices between Doctors Who Working in Cooperative Practicing Hospitals and General Hospital (협진병원 근무 의사들과 종합병원 근무 의사들의 양.한방 협진에 대한 인식도)

  • Ryu, Ji-Seon;Lim, Byung-Mook;Cho, Byung-Mann;Lee, Won-Chul;Yoon, Tae-Ho
    • Journal of Society of Preventive Korean Medicine
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    • v.13 no.3
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    • pp.29-41
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    • 2009
  • Objectives : This study was performed to compare consciousness of doctors on cooperative practices of western medicine and traditional Korean medicine, and to provide policy implication for development of cooperative practices. Methods : The structured questionnaires were mailed to 132 doctors working in non-cooperative practicing university hospital and 77 doctors working in cooperative practicing hospitals in Busan metropolitan city. The response rate was 40.2% and 40.3% respectively. This survey was performed from 10 Oct. 2008 to 31 Oct. 2008. Results : The doctors working in general hospital had comparatively negative consciousness on basic concept, value and necessity for cooperative practices and traditional Korean medicine. In regards with disease treatment's effectiveness of cooperative practices, both groups evaluated musculoskeletal and immune disease were more effective than others. There were positive relationships between perception for cost-effectiveness and consciousness on intention to participate cooperative practices(p<0.05). Also doctors who experienced traditional medicine treatment had positive consciousness on cooperative practices(p=0.05). Conclusions : To activate cooperative practices of western medicine and traditional Korean medicine, some efforts should be carried out. These include promoting cooperative education programs in medical schools and traditional Korean medical schools, doing research on cost-effectiveness of cooperative practices, and trying to minimize legal and systemic restrictions for cooperative practices.

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Relationship self-perceived halitosis and related factor among adults (성인의 구취 자각도 실태와 관련요인)

  • Cho, Hye-Eun
    • Journal of Korean society of Dental Hygiene
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    • v.17 no.6
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    • pp.1121-1134
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    • 2017
  • Objectives: The purpose of this study is to analyze the factors affecting the self-perceived halitosis of adults and to utilize them as basic data for the development of prevention and management program to reduce of self-perceived halitosis. Methods: A questionnaire survey of 301 adults in their 20s and 50s living in Gwangju and Jeonnam selected by convenience sampling from July 1, 2017 to August 31, 2017 was conducted to investigate oral health status and behavior, fatigue and perceived stress. Statistical analysis was performed using frequency analysis, independent t-test, one way ANOVA, Pearson's correlation analysis, and multiple regression analysis. Results: The degree of self-perceived halitosis was higher in married (2.51) and unemployed (2.71), with tongue brushing (2.68), intention to participate in halitosis education (2.57), taking medication (2.73), coated tongue (2.82) and there was both otolaryngology and gastrointestinal disease (2.72) and periodontal disease (2.89) (p<0.05). Fatigue (${\beta}=0.237$), periodontal disease (${\beta}=0.196$), and coated tongue (${\beta}=0.237$) affect the self-perceived halitosis (p<0.001). Conclusions: The self-perceived halitosis in adults was correlated with fatigue and perceived stress. Also fatigue, periodontal disease, coated tongue factors were analyzed as factors influencing self-perceived halitosis. Additional studies such as prevention and management of periodontal disease and coated tongue, which is a factor of self-perceived halitosis in adults, and development of programs to reduce self-perceived halitosis for fatigue management, which is an external factor, are necessary.

A Qualitative Research on University Students who Experienced Closing Department in the Restructuring Process of University (대학의 구조조정 과정에서 폐과를 경험한 대학생에 관한 질적 연구)

  • Kim, Tack-ho;Choi, Min-hee
    • The Journal of the Korea Contents Association
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    • v.19 no.2
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    • pp.684-694
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    • 2019
  • This study deals with the university students who experienced closing department in the restructuring process of university. The purpose of this study is to examine what kind of experience university students have experienced and to understand the essence of the experience in depth. For this purpose, the subjects of the study conducted in - depth interviews with 6 students who expressed their intention to participate in the study. Results of the study were analyzed through the phenomenological study procedure of Giorgi, a qualitative research method. As a result, eight essential themes and sixteen sub themes were derived. The eight essential themes are 'an event of a psychological difficulty', 'deepening a negative emotions', 'anxiety about the future', 'desperation', 'discrimination', 'efforts to overcome difficulties', 'regret and sorriness' and 'acceptance'. Participants in this study suggested ways to reduce psychological difficulties for students who were in closing department condition. Participants said that they needed to provide accurate information about closing department, provide students with the right to know, prepare alternative plans, and emotional cares. The implications of these results are discussed.

A Study on The Needs in The Family Life Education Among The Middle Aged Employed Wives and House Wives (중년기 주부의 취업여부에 따른 가족생활교육 요구도 분석)

  • 김명자
    • Journal of Families and Better Life
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    • v.15 no.1
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    • pp.95-110
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    • 1997
  • This study is to find out whether the family life education can help the middle aged wives to resolve their problems and to keep their lives healthy. For this purpose self-administered questionnaires were used for 628 persons whose ages between 40 to 59 residing in the Metropolitan Area of Soul. Deta collected were analyzed by statistical methods such as the factor analysis frequency distribution percentile mean t-test chi-square Anova and Duncan's multiple range test through the SAS program package. Major results obtained are as follows; 1) The most demanding education content in the are of the spousal relationship was the helping program for the role change from parent-child relationship to spousal relationship. Employed wives demanded conflict resolution skill training program between parents and children while house wives showed the highest interest in guiding their children's future. 2) There are significant differences between employed wives and house wives in the areas f parent-child relationship communication and home managment of the need assessment. In detail employed wives showed higher interest in education the children more independent than house wives. Employed wives also showed higher interest than house wives in the education content about the factors for communication problems in the communication area. 3) About the application method in the family life education there was no significant difference between employed wives and house wives in terms of the necessity of the problem solving methods of follow-up meeting in the family life education while there was a significant difference in the past education program participation intention to participate in the future education program and the education setting between employed wives and house wives.

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