• Title/Summary/Keyword: Innovation School

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Service Innovation of 3/2 Star Hotel in Bandung

  • Lestari, Yuliani Dwi;Laode, M.I.
    • The Journal of Asian Finance, Economics and Business
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    • v.5 no.3
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    • pp.73-80
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    • 2018
  • The growth of Bandung's tourism industry has had a massive impact on the hotel sector. Most tourists visiting Bandung are domestic tourists and tend to be modest spenders fitting the profile of a mid-market (2/3 star) hotel guest. As competition has increased mid-market hotels have come under pressure from upmarket (4/5 star) and budget hotels committed to cutting prices. There is also competition with the mid-market hotel sector, which means that the 2/3 star hotels have to keep innovating in order to remain competitive. This study uses the Service Quality framework to describe customer expectations and identify gaps in hotel services. A questionnaire survey of 105 local tourists who had stayed in 2/3 star hotels in Bandung showed that the most important dimension is responsiveness, following by reliability, assurance, tangibles and empathy. Thus we conclude that local tourists' primary expectations are that hotels will deliver the service they have promised, be responsive to guests' needs and comply with service standards. Furthermore, these findings validate the earlier prediction that comparing 2/3 star hotel with 5/4 start hotel, the customers are having preliminary knowledge on facilities limitation and friendliness. Tourists using 2/3 star hotels tend to be prepared to accept limited facilities and less friendly staff service.

A Process Model of E-Government Development: A case of E-Government Portals in Town of Amherst

  • Braynov, S.;Rao, H.R.;Song, Y.I.
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2003.11a
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    • pp.345-357
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    • 2003
  • The paper discusses a novel educational initiative in e-commerce pedagogy where students work on an e-government project. The paper describes a two-semester joint e-government project conducted by the town of Amherst, NY, and the State University of New York at Buffalo. During the first semester, students in a graduate e-commerce course in the School of Management were instructed to identify and analyze management issues valuable for small or middle size local government. In the second semster graduate students from the Department of Computer Science and Engineering designed and implemented prototypes of three e-government portals: an on-line action site for governmental procurement (E-Procurement), a portal for reservation of community recreation facilities (E-Recreation), and a portal for online dog registration (E-DogRegistration) combining a central registry of dog owners with distributed veterinarian databases. The objective of this initiative is twofold. First, it saves the local government resources by eliminating duplication of services and by using students as developers. Second, it provides students with real life hands-on experience. The paper discusses both the technical issues involved in the implementation of the project, and the management issues that need to be taken into account to enhance the e-commerce experience for the ordinary citizen and local governments.

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The Influence of Consumers' Innovativeness and Trust on Acceptance Intention of Sensor-based Smart Clothing (소비자의 혁신성과 신뢰가 센서기반 스마트 의류 수용의도에 미치는 영향)

  • Park, Hyun-Hee;Noh, Mi-Jin
    • Fashion & Textile Research Journal
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    • v.14 no.1
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    • pp.24-36
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    • 2012
  • This study examines consumer's acceptance intention of sensor-based smart clothing empolying the extended TAM. Technology innovativeness, information innovativeness and trust were used as external variables and perceived palyfulness was included in the extetended TAM. Data were collected from the adults over 20 years old living in Daegu from March 14 to 18, 2011. 193 useful copies of data were analyzed to investigate a structural model and test research hypotheses using AMOS 7.0. The study results showed that the extended TAM for smart clothing was validated empirically in predicting the individual's acceptance of sensor-based smart clothing and 10 hypotheses among 12 hypotheses were supported. Technology innovation, information innovation, and trust were confirmed as antecedent variables in affecting extended TAM. Perceived usefulness and perceived playfulness directly influenced acceptance intention and indirectly influenced acceptance intention mediating attitude. Perceived usefulness affected perceived playfulness and attitude affected acceptance intention. This study will help marketers and managers of fashion companies devise effective tools in planning marketing strategies related to smart clothing.

A Study on Technology Trend of Power Semiconductor Packaging using Topic model (토픽모델을 이용한 전력반도체 패키징 기술 동향 연구)

  • Park, Keunseo;Choi, Gyunghyun
    • Journal of the Microelectronics and Packaging Society
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    • v.27 no.2
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    • pp.53-58
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    • 2020
  • Analysis of electric semiconductor packaging technology for electric vehicles was performed. Topic modeling using LDA technique was performed by collecting valid patents by deriving valid patents. It was classified into 20 topics, and the definition of technology was defined through extracted words for each topic. In order to analyze the trend of each topic, the trend of power semiconductor packaging technology was analyzed by deriving hot and cold topics by topic through regression analysis on frequency by year. The package structure technology according to the withstand voltage, the input/output-related control technology and the heat dissipation technology were derived as the hot topic technology, and the inductance reduction technology was derived as the cold topic technology.

A Study on Automotive LED Business Strategy Based on IP-R&D : Focused on Flip-Chip CSP (Chip-Scale Packaging) (IP-R&D를 통한 자동차분야 LED사업전략에 관한 연구 : Flip-Chip을 채용한 CSP (Chip-Scale Packaging) 기술을 중심으로)

  • Ryu, Chang Han;Choi, Yong Kyu;Suh, Min Suk
    • Journal of the Semiconductor & Display Technology
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    • v.14 no.3
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    • pp.13-22
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    • 2015
  • LED (Light Emitting Diode) lighting is gaining more and more market penetration as one of the global warming countermeasures. LED is the next generation of fusion source composed of epi/chip/packaging of semiconductor process technology and optical/information/communication technology. LED has been applied to the existing industry areas, for example, automobiles, TVs, smartphones, laptops, refrigerators and street lamps. Therefore, LED makers have been striving to achieve the leading position in the global competition through development of core source technologies even before the promotion and adoption of LED technology as the next generation growth engine with eco-friendly characteristics. However, there has been a point of view on the cost compared to conventional lighting as a large obstacle to market penetration of LED. Therefore, companies are developing a Chip-Scale Packaging (CSP) LED technology to improve performance and reduce manufacturing costs. In this study, we perform patent analysis associated with Flip-Chip CSP LED and flow chart for promising technology forecasting. Based on our analysis, we select key patents and key patent players to derive the business strategy for the business success of Flip-Chip CSP PKG LED products.

Problems Related to Construction and Building Materials in Libya

  • Salah, Abuzaid;Bloomer, Steve
    • Journal of Construction Engineering and Project Management
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    • v.4 no.4
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    • pp.1-8
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    • 2014
  • The broad aim of this paper is to provide a detailed understanding of the post-war problems associated with materials for reconstruction in Libya, and to identify key problems and obstructions. Theoretical and empirical studies are being conducted in Libya. The theoretical study focuses on materials for construction and the key issues such as sources, transport and storage of materials, as well as their impact on the national economy, the nation's socio-economic development and the environment. This empirical study employed questionnaires, observations and a series of interviews with researchers, academics, suppliers and manufacturers, supported by the researcher's three decades of experience of working in the construction industry and its associated processes and operations. The empirical study illustrated that materials for post-disaster reconstruction in Libya suffer from external problems related to policies and decision-making in terms of availability of materials, fluctuation of prices of materials, specifications, building codes, legislation and regulations, and internal problems related to the construction and building material's key players: construction companies, consultancy firms, manufacturers and suppliers.

Application and Analysis of 1D FRI (Finite Rate of Innovation) Super-resolution Technique in FMCW Radar (FMCW 레이더에서의 1D FRI (Finite Rate of Innovation) 초고해상도 기법 적용 및 분석)

  • Yoo, Kyungwoo;Kong, Seung-Hyun
    • Transactions of the Korean Society of Automotive Engineers
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    • v.22 no.7
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    • pp.31-39
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    • 2014
  • Recently, as Intelligent Transportation System (ITS) and self-driving system become influential in the ground transportation system, automotive radar systems have been actively studied among the various radar systems to implement the vehicle collision detection system and distance measurement system between vehicles. Most of the automotive radars are Frequency Modulated Continuous Wave (FMCW) radar type which can calculate distance and velocity of target by estimating the frequency difference between the transmitted signal and received signal. Therefore, accurate frequency estimation is very important in the FMCW radar system. For this reason, to improve the measurement accuracy of the FMCW radar, Reverse Directional FRI (RD-FRI) Super-Resolution technique which has high frequency estimation accuracy is applied to the FMCW radar system. The feasibility of the proposed technique is evaluated with simulation results and compared with FFT and conventional Super-Resolution techniques. The simulation results show that the proposed technique estimates the frequency with high accuracy and the distance with centimeter accuracy.

A Study on Failure Analysis of Mandrel in the Flow Forming Split Process through Stress Analysis (플로우포밍 스플릿 공정 시 맨드릴의 응력 해석을 통한 파손 원인 분석)

  • Won, K.H.;Hong, S.W.;Park, H.S.;Lee, S.C.;Hong, S.J.;Hyun, S.K.;Kim, S.Y.
    • Transactions of Materials Processing
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    • v.31 no.6
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    • pp.384-393
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    • 2022
  • The flow forming process consists of a split process, a divide process, and a forming process. The split process is a forming process in which rollers radially permeate a simple disc-shaped forging material and split it in both directions to form a top-bottom bidirectional cup. It is advantageous for post-processing to deepen the forming depth in the split process but this characteristic causes the failure near the edge of the mandrel during the actual process. The split process was analyzed using Rigid Plastic FEM, and the stress analysis of the mandrel was conducted to find the cause of the failure. It was found that the failure occurred due to fatigue accumulation damage caused by repeated residual stress.

A Study on Factors Affecting Intention to Use Connected Cars (커넥티드카 이용의도에 영향을 미치는 요인에 관한 연구)

  • Jeen, Sungkwang;Kim, Seog;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.49 no.3
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    • pp.359-374
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    • 2021
  • Purpose: This study attempted to verify which factor affects the intention to use of the connected car that has recently emerged. Methods: Based on prior researches, this study derives the characteristics of connected car that affects user intention and designs research model for empirical analysis. A structured questionnaire was conducted for those who drive cars, and a total of 292 usable responses were collected and empirically analyzed using SPSS and PLS. Results: The results of this study are as follows; service quality, hedonic motivation, and social influence have a significant effect on perceived value, but system quality, information quality, user innovation, experience and facilitating condition did not. In addition, it was found that system quality, information quality, service quality, user innovation, facilitating conditions and social influence have a significant effect on satisfaction, but hedonic motivation and experience did not affect satisfaction. Conclusion: The findings of this empirical analysis have implications for effectively recognizing the value of connected cars based on the technology of information systems to users and establishing sustainable growth strategies for connected car producers and suppliers.

Developing Evaluation Indicators for Selecting Suppliers based on IoT Business Model in Servitization Using Delphi Method (델파이 기법을 사용한 사물인터넷 비즈니스 모델 기반의 서비타이제이션 협력업체 선정 평가지표 개발)

  • Yang, Jae-Yong;Lee, Sang-Ryul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.1
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    • pp.21-32
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    • 2019
  • The flow of the $4^{th}$ Industrial Revolution calls for the innovation of the traditional business models of the manufacturers. Servitization is a corporate strategy to respond to changes in the business environment. These days, the value that the market demands can be created on the basis of the product-service integration. Thus the manufacturers must pursue the fundamental innovation of the current strategy and business models. It is necessary to create common values with customers through providing product-service integrated offerings beyond the development, production, and delivery. The purpose of this study is to develop the evaluation indicators for selecting suppliers when the manufacturer who offers the value of product-service integration needs to obtain the resources from outside. The case company in this study is the manufacture firm conducting the retail IoT business as a new business. The Delphi method is used to develop the evaluation indicators for selecting suppliers. This study suggests the academic implications providing the perspective of Servitizaiton by using Delphi method, and the practical implications applying the creating value method of Servitization by collecting the opinions from both value providers and value consumers in the process of developing the evaluation indicators.