• Title/Summary/Keyword: Information behavior

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Importance of End User's Feedback Seeking Behavior for Faithful Appropriation of Information Systems in Small and Medium Enterprises (중소기업 환경에서의 합목적적 정보시스템 활용을 위한 최종사용자 피드백 탐색행위의 중요성)

  • Shin, Young-Mee;Lee, Joo-Ryang;Lee, Ho-Geun
    • Asia pacific journal of information systems
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    • v.17 no.4
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    • pp.61-95
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    • 2007
  • Small-and-medium sized enterprises(SMEs) represent quite a large proportion of the industry as a whole in terms of the number of enterprises or employees. However researches on information system so far have focused on large companies, probably because SMEs were not so active in introducing information systems as larger enterprises. SMEs are now increasingly bringing in information systems such as ERP(Enterprise Resource Planning Systems) and some of the companies already entered the stage of ongoing use. Accordingly, researches should deal with the use of information systems by SME s operating under different conditions from large companies. This study examined factors and mechanism inducing faithful appropriation of information systems, in particular integrative systems such as ERP, in view of individuals` active feedback-seeking behavior. There are three factors expected to affect end users` feedback-seeking behavior for faithful appropriation of information systems. They are management support, peer IT champ support, and IT staff support. The main focus of the study is on how these factors affect feedback-seeking behavior and whether the feedback-seeking behavior plays the role of mediator for realizing faithful appropriation of information systems by end users. To examine the research model and the hypotheses, this study employed an empirical method based on a field survey. The survey used measurements mostly employed and verified by previous researches, while some of the measurements had gone through minor modifications for the purpose of the study. The survey respondents are individual employees of SMEs that have been using ERP for one year or longer. To prevent common method bias, Task-Technology Fit items used as the control variable were made to be answered by different respondents. In total, 127 pairs of valid questionnaires were collected and used for the analysis. The PLS(Partial Least Squares) approach to structural equation modeling(PLS-Graph v.3.0) was used as our data analysis strategy because of its ability to model both formative and reflective latent constructs under small-and medium-size samples. The analysis shows Reliability, Construct Validity and Discriminant Validity are appropriate. The path analysis results are as follows; first, the more there is peer IT champ support, the more the end user is likely to show feedback-seeking behavior(path-coefficient=0.230, t=2.28, p<0.05). In other words, if colleagues proficient in information system use recognize the importance of their help, pass on what they have found to be an effective way of using the system or correct others' misuse, ordinary end users will be able to seek feedback on the faithfulness of their appropriation of information system without hesitation, because they know the convenience of getting help. Second, management support encourages ordinary end users to seek more feedback(path-coefficient=0.271, t=3.06, p<0.01) by affecting the end users' perceived value of feedback(path-coefficient=0.401, t=6.01, p<0.01). Management support is far more influential than other factors that when the management of an SME well understands the benefit of ERP, promotes its faithful appropriation and pays attention to employees' satisfaction with the system, employees will make deliberate efforts for faithful appropriation of the system. However, the third factor, IT staff support was found not to be conducive to feedback-seeking behavior from end users(path-coefficient=0.174, t=1.83). This is partly attributable to the fundamental reason that there is little support for end users from IT staff in SMEs. Even when IT staff provides support, end users may find it less important than that from coworkers more familiar with the end users' job. Meanwhile, the more end users seek feedback and attempt to find ways of faithful appropriation of information systems, the more likely the users will be able to deploy the system according to the purpose the system was originally meant for(path-coefficient=0.35, t=2.88, p<0.01). Finally, the mediation effect analysis confirmed the mediation effect of feedback-seeking behavior. By confirming the mediation effect of feedback-seeking behavior, this study draws attention to the importance of feedback-seeking behavior that has long been overlooked in research about information system use. This study also explores the factors that promote feedback-seeking behavior which in result could affect end user`s faithful appropriation of information systems. In addition, this study provides insight about which inducements or resources SMEs should offer to promote individual users' feedback-seeking behavior when formal and sufficient support from IT staff or an outside information system provider is hardly expected. As the study results show, under the business environment of SMEs, help from skilled colleagues and the management plays a critical role. Therefore, SMEs should seriously consider how to utilize skilled peer information system users, while the management should pay keen attention to end users and support them to make the most of information systems.

The Childrnes' Concern and Behavior on the Environmental Preservation (아동기 자녀의 환경에 대한 관심과 보전행동에 관한 연구)

  • 이정우
    • Journal of the Korean Home Economics Association
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    • v.36 no.5
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    • pp.75-88
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    • 1998
  • The purpose of this study is to investigate (1) the level of childrens' concern and behavior on the environmental preservation, (2) the influential factors related to the two dependent variables above mentioned. The subjects were 286 childrens, in October, 1997, in kwangju. The data obtained were analyzed by Mean, Person's correlation, Stepwise Regression and Path Analysis. The major findings were as follows: 1) The general tendency of the childrens' concern and behavior on the environmental preservation was over the average level. 2) According to the background variables(ie: environment information contracting time, family cohesion and adaptability, biospheric orientation, egoistic orientation), the childrens' concern on the environment was significantly different. 3) According to (1) the background variables(ie: environment information contracting time, family cohesion and adaptability, concern on the environment, biospheric orientation), (2) intermediated variable(ie: concern on the environment), the childrnes' behavior on the environmental preservation was significantly different. 4) The indirect variable of the positive influence for childrnds' behavior on the environment, environment information contracting time. The indirect variable of the negative influence for childrens' the environmental behavior was egoistic orientation.

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An Empirical Study on the Relationships Between Personal Characteristics and Organizational Citizenship Behavior of Organizational Members (조직구성원의 개인특성과 조직시민행동간의 관계에 관한 실증연구)

  • Song Kyung-Soo
    • Management & Information Systems Review
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    • v.1
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    • pp.193-228
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    • 1997
  • Behaviors of organizational members can be classified as two types. One is behavior required to perform formally given job. The other is a various kind of behavior taken voluntarily but not required directly and formally to perform job. The former can be called as in-job behavior while the latter can be called as extra-job behavior. Many organizational scientists so far, have focused on investigating in-job behavior. Yet, from a decade, organizational researchers have recognized that in-job behavior alone can not explain sufficiently job performance or organizational effectiveness Thus. they have paid attention to extra-job behavior, which is generally called as organizational citizenship behavior. Existing studies of organizational citizenship behavior have three types : First type is studying the concept and components of organizational citizenship behavior. Second tope is studying the determinants of organizational citizen-ship behavior and relationships with it. And third type is studying relatioships between organizational citizenship behavior and job performance. This study, therefore, have purposes as follows : Firstly, this study designs a comprehensive model in the below figure and generates inclusive hypotheses about relationships among antecedents, intermediate factors, and the components of organizational citizenship behavior. Secondly, this study investigating empirically such relationships and draws a picture of mediation roles of the intermediate variables. To design the model and generate the hypotheses, this study conducted a comprehensive literature survey on organizational citizenship behavior. To test the hypotheses, this study collected data from 847 employees at 12 large genral hospitals in Pusan area through a questionnaire survey and conducted the three step mediated regression analysis using the SAS-PC Package.

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Which Individual Characteristics Influence Mothers' Health Information-seeking Behavior?

  • Lee, Hanseul Stephanie
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.1
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    • pp.343-364
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    • 2020
  • Historically, mothers have been noted as active health information seekers, reflecting their roles as health mangers and caregivers for their family members. However, previous studies have focused on health-related information behavior among mothers in native populations or mothers of children with specific diagnoses. To fill this research gap, this study focused on health information behavior among mothers of healthy infants and toddlers. Using Wilson's (1997) information-seeking model, this study aimed to uncover the relationships between mothers' demographic characteristics and their health information source use. Online surveys were completed by 851 mothers: 255 U.S.-born mothers, 296 Korean-born mothers, and 300 Korean immigrant mothers living in the United States. Results indicated that there were statistically significant relationships between mothers' nine demographic characteristics (mother's age, education level, household income, employment status, the number of children, years living in the U.S. (or Korea), fluency in speaking English, size of household, housing status) and their health information source use. Based on the results, the implications for information professionals at diverse organizations are discussed when they provide health information services to this specific population.

The Effects of Psycho-social Variables on Consumers' Fair Trade Practice Behavior

  • Huh, Eunjeong
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.9
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    • pp.163-170
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    • 2017
  • The purpose of this study is to find the differences in fair trade practice behavior, according to socio-demographic variables and to analyze the effects of psycho-social variables on fair trade practice behavior. This study includes the psycho-social variables as materialism, altruism, ethical identity, and perceived consumer effectiveness. The results of this study are as follows. First, the mean score of consumers' fair trade practice behavior was 4.12 on a 7-point scale, which means that respondents performed fair trade practice behavior at the middle level. Second, in terms of socio-demographic variables, there was a significant difference only in an age. Third, fair trade practice behavior had positive correlations with each of altruism, ethical identity, and perceived consumer effectiveness. Finally, regression analyses showed that altruism, ethical identity, and perceived consumer effectiveness had positive effects on fair trade practice behavior, whereas materialism had a negative effect on fair trade practice behavior.

A Study of Cross-Border E-Consumers' Cunning Behavior from the Perspective of Situational Action Theory

  • Kyumin Hwang;Gee-Woo Bock;Han-Min Kim
    • Asia pacific journal of information systems
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    • v.31 no.4
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    • pp.633-673
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    • 2021
  • Due to the differences between and distinct consumer perceptions of domestic and cross-border e-commerce (CBEC), e-consumer misconduct, which we call "cunning behavior," has emerged. This study examines cunning behavior in CBEC and compares e-consumer perceptions about environmental factors and their own personal traits using a vignette experiment and survey. The vignettes of this study were developed for three situations: illegal, deviant, and unethical behavior. Drawing on vignettes, we collected survey data and then examined the research model using the analysis of moment structure statistical tool. The results show that perceived benefit and past experience with CBEC are strong triggers for cunning behavior, while the ability to exercise self-control restrains this behavior. This study provides an understanding of why cunning behavior occurs in the CBEC context and describes different cunning behavior types.

A Study on Employee's Compliance Behavior towards Information Security Policy : A Modified Triandis Model (조직 구성원의 정보보안정책 준수행동에 대한 연구 : 수정된 Triandis 모델의 적용)

  • Kim, Dae-Jin;Hwang, In-Ho;Kim, Jin-Soo
    • Journal of Digital Convergence
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    • v.14 no.4
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    • pp.209-220
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    • 2016
  • Although organizations are providing information security policy, education and support to guide their employees in security policy compliance, accidents by non-compliance is still a never ending problem to organizations. This study investigates the factors that influence employees' information security policy compliance behavior using elements of Triandis model. We analyzed the relationships among Triandis model's factors using PLS(Partial Least Squares). The result of the hypothesis tests shows that organization can induce individual's information security policy compliance intention and behavior by information security policy and facilitating conditions that support it, and proves the importance of members' expected value, habit and affect about information security compliance. This study is significant in a way that it applies Triandis model in the field of information security, and presents direction for members' information security behavior, and will be able to provide measures to establish organization's information security policy and increase members' compliance behavior.

A Comparative Analysis of Research on LIS Information Behavior and Health Information Seeking Behavior (문헌정보학의 정보행동과 의학분야의 건강정보탐색행동에 대한 연구들의 비교 분석)

  • Kim, Eungi
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.30 no.2
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    • pp.167-187
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    • 2019
  • Information behavior (IB) research in LIS and Health Information Seeking Behavior (HISB) in Health Medicine are two subject areas of research that have matured in the past few decades. This research aimed to compare these two research areas using a bibliometric approach. To conduct this study two distinct datasets were created using the Scopus database: a) bibliographic records of IB in the LIS domain, and b) bibliographic records of the HISB domain. The bibliometric analysis was performed according to the following criteria: published papers, citations, journal articles, author keywords, unique words in the title, words preceding "information" in the title, words preceding "study" in the title, and author keywords along with index keywords. As a result, the major differences in the two IB research areas were evident in terms of definitions, main focus, and general demographic groups. These varying types of differences suggest that researchers of the two areas should have flexibility when examining issues related to IB by considering the context and the unique distinction between the two fields.

An Empirical Study information security awareness of elderly welfare workers on Security Empowerment and information security behavior (노인복지시설 종사자의 정보보안 인지가 역량강화와 정보보안 행동에 미치는 실증 연구)

  • Yun, Il-Hyun;Lee, Jae-Kyou
    • Journal of Convergence Society for SMB
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    • v.6 no.4
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    • pp.9-15
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    • 2016
  • Elderly welfare practitioners study on job performance systems and information security management though important information, including personal information, social services for the elderly extent of protection is insufficient. The elder welfare institution engaged in information security of whether the research was conducted to enhance information security capabilities against How does affect the information security acts as a parameter. The empirical research was conducted by latent mean analysis by gender of workers. As a result of the study, there were differences among the groups according to gender in relation to information security awareness, information security capacity enhancement, and information security behavior. There were gender differences in information security behavior. It has been found that the strengthening of information security has an important influence on information security behavior.

An Analysis of Compliance with Information Security Policy Effects on Information Security Ability and Behavior : Focused on Workers of Shipping and Port Organization (정보보안정책 준수가 정보보안능력 및 행동에 미치는 영향 분석 : 해운항만조직 구성원을 대상으로)

  • Kang, Dayeon;Chang, Myunghee
    • Journal of Korea Port Economic Association
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    • v.30 no.1
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    • pp.97-118
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    • 2014
  • Recent accidents of customer information leakage increase the necessity of information security for organization and the importance of information security team for it. To strengthen information security, organizations make information security policy and ask the members to comply with it. In this regard, maritime organization also needs to structure information security policy and examine its ability and behavior. The purpose of this study is to analyze the effects of compliance with information security policy on the ability and behavior of workers in shipping and port organization. The results of investigation show that information security education and norm affect compliance with information security of the workers. On the contrary, the punishment of information security is insignificant. It is shown that the degree of compliance with information security significantly affects its ability and behavior of the workers in shipping and port organization.