• 제목/요약/키워드: Information System Performance Measure in Public Sector

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계층분석기법을 이용한 정보시스템 평가영역 및 평가항목별 가중치 설정 방안: 공공부문을 중심으로 (The Way of Establishing Weights for IS Evaluation Areas and Items by means of AHP : Focusing on Public Sector)

  • 정해용;김상훈
    • Journal of Information Technology Applications and Management
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    • 제11권4호
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    • pp.61-85
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    • 2004
  • It is tried that evaluation areas and items of information system in public sector are derived ration-ally and its weight value call be applied differently to type of information system to enhance validity and objectiveness of measurement in evaluating IS in this research. To obtain the goal of this research, firstly, five sectors - system sector, user sector, organization and management sector, the degree of strategic contribution to IS, and the degree of optimizing re-source in IS - are categorized based on broadly reviewing previous theoretical and practical research. Secondly, IS type in public sector is divided into internal operation one and customer oriented one that is object of the IS, and divided into application oriented and IT infrastructure oriented which are influence by IS. Thirdly, evaluation areas and its items are measured by 5 point scales (Likert summated scales) in addition to analysis of validity and reliability to improve objectiveness of establishing evaluation areas and its items. Fourthly, the weight values in the evaluation areas and its items are derived by using analytic hierarchy process. According to the results of analysis of weight value through AHP, it were found to be 30.4% to organization and management sector. 25.5% to degree of strategic contribution, 21.0% to user sector, 13.5% to degree of optimization of resource management, and 9.6% to system sector. and. different weight values each of the four IS type are proposed which establishing in this research. The main implications of this study is that the criteria by which IS in public sector can be categorized 4 ones is suggested and The weighted evaluation for four types of IS based on the AHP analysis enables proposing an objective evaluation method of IS in public sector for considering individual IS characterics.

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공공조직 생산성 측정사례 및 결과 활용에 관한 연구 : 지방자치단체 생산성지수 중심 (A Study on the Use of Results and Measurement Case of Productivity of the Public Organization)

  • 김완평
    • 디지털산업정보학회논문지
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    • 제10권4호
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    • pp.225-236
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    • 2014
  • Productivity of public organizations was far older due to issue more difficult to measure than private organizations. Unlike the private sector, the public sector is a diverse and sometimes conflicting objectives (efficiency, effectiveness, equity, democracy, etc.) exist, it is difficult to measure productivity in a single index. Many departments of government is intricately interrelated and sometimes produced by the joint efforts, it is difficult to allocate performance, incentives and accountability to among departments. And there is the difficulty of collecting data on the productivity indicators of public organizations. Despite these difficulties, we developed a productivity index system and measuring method to systematically introduce the concept of productivity in the local administration. In this paper, the productivity and the productivity index measurement practices of local governments conducted annually from 2011 on was deep into research. First, the report found examples of the governments of the developed countries, productivity measurement, then the way MOPAS(Ministry of Public Administration and Security) measure productivity index of local governments, success factors, the implications were in-depth analysis. Finally, in order to enhance productivity and competitiveness municipalities studied ways to take advantage of the productivity index.

BSC를 이용한 지방공기업의 성과지표 설정에 관한 연구 - 광주광역시 환경시설공단 사례를 중심으로 - (A Study on establishment of performance indicator using BSC for local public enterprise - Focus on GEIC's Case -)

  • 나종회;최광돈;이상준
    • 한국컴퓨터정보학회논문지
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    • 제11권6호
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    • pp.237-248
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    • 2006
  • 정부는 그 동안 공공부문의 문제점으로 지적되어 왔던 낮은 경영성과 저 생산성, 고비용 구조, 낮은 시장 대응력, 조직 운영의 비효율성 등의 문제를 해결하기 위하여 공공부문을 포함하는 정부 혁신을 강력하게 추진하고 있다. 이러한 혁신의 핵심은 체계적인 성과관리에 있다. 지방공기업 역시 경영효율성을 높이고 경쟁력을 강화하기 위해서는 무엇보다도 자율 경영 체제하에서 경영성과를 정확히 측정하고 그에 따른 보상체계를 마련하는 것이 필수적이다. 본 논문에서는 이러한 균형성과표(Balanced Scorecard)에 기반하여 다원화된 평가주체에 부합하는 지방공기업의 성과 지표에 대한 틀을 설계하고 이를 이용하여 실례로 광주광역시환경시설공단에 적용한 사례를 보이고자 한다.

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정보시스템 성능측정 방법에 관한 탐색적 연구 - 통합전산센터 사례를 중심으로 - (An Exploratory Study on Performance Measure for Information System - Focus on NCIA's Cases -)

  • 나종회;최광돈
    • 디지털융복합연구
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    • 제8권4호
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    • pp.205-213
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    • 2010
  • 오늘날 정보자원관리는 정보시스템 조직에 있어서 매우 중요한 요소이다. 따라서 민간부문 뿐만 아니라 많은 공공기관 역시 정보자원에 대한 관리를 강화하고 있다. 특히, 이러한 정보자원관리의 핵심 요소 중 하나가 서버의 성능관리이다. 따라서 서버의 성능을 결정하는 것은 서버의 구매조직에 있어서 중요한 이슈이다. 본 논문에서는 공공부문 정보화사업을 중심으로 서버의 성능측정 및 검증, 성능 측정 관련 국내 현황, 통합전산센터의 사례들 토대로 공공부문의 도입서버의 성능측정 및 검증 관련 이슈와 문제점 등을 살펴보고 성능측정 및 검증 관련 이슈와 문제점에 대한 해결방안으로 서버 성능에 영향을 미치는 요소를 재시하였으며, 아울러 공공부문의 환경적 요인을 고려한 서버의 성능측정 및 검증방안을 제시한다.

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공공정보시스템 효과성 측정지표의 타당성 검증에 관한 연구 - 행정정보DB구축사업을 중심으로 - (Assessing the Construct Validity of PMIS Effectiveness Measurement - Focusing the Administration DB Construction Projects -)

  • 강동석;유시형
    • 정보처리학회논문지D
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    • 제16D권3호
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    • pp.417-422
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    • 2009
  • 학술적 중요성 이외에 실무적으로도 정보시스템 효과성 측정을 위한 측정지표의 타당성 검증은 중요하다고 할 수 있다. 최근 정보시스템 또는 정보기술에 대한 투자가 급증함에 따라 민간기업에서도 IT 투자의 비즈니스 가치에 대한 관심이 높아지고 있다. 한편 민간부문뿐만 아니라 공공부문에서도 한정된 국가예산을 가지고 투입되는 정보화 부문에 대한 투자효과 평가의 필요성이 부각되고 있다. 최근 여러 정부부처별로 진행되고 있는 공공 정보화사업의 체계적이고 비교가 가능한 성과평가를 위해서 공공정보시스템 효과성의 개념을 정의하고, 이를 측정하기 위한 측정지표의 개발 및 타당성 검증이 요구되고 있다. 이에 따라 행정정보DB구축사업을 대상으로 공공정보시스템 효과성 측정지표의 타당성을 검증해 보았다.

공동주택 수리용이성 주택 성능등급 인정 실태연구(II) - 공용공간을 중심으로 - (A Study on the Assessment and Performance Indicator criteria for Repair Convenience of Apartment Building (II) - Public sector -)

  • 임석호;지장훈;김수암
    • 한국주거학회논문집
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    • 제20권6호
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    • pp.57-65
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    • 2009
  • In Korea, Housing Performance Rating Indication System was first adopted in 2006. Main purpose of the System is on developing criteria which can systematically measure the level of housing performance. Among the five categories of Housing Performance Rating Indication System, Repair Convenience is closely related to Remodeling which has been widely recognized as an alternative to the building reconstruction. Especially, as the actual housing supply level in Korea is reaching almost 100%, it is crucial to expand Long-life Housing through the effective maintenance and management. In addition, consumers should have an access to the performance ratings of apartment buildings on which they can rely on in choosing their own housings. And for construction companies, a performance code enacted by government will provide them with a standard that they can utilize in determining performance level of buildings that they build. This study examines data which has been obtained from the recent application of Housing Performance Rating Indication System and Repair Convenience category is main concern. Findings from the study will provide vital information in improving current Housing Performance Rating Indication System.

DB운영 데이터 분석을 통한 G2B 시스템 평가 사례 (A Case of Evaluation of the G2B System by Analysing Operational DB Data)

  • 임규건;이대철
    • 한국IT서비스학회지
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    • 제11권2호
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    • pp.243-258
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    • 2012
  • The G2B system is one of the important information systems in the e-government implementation. It is difficult to measure the cost reduction effect of the system introduction because there are many participants in the complex procurement processes. Previous approaches of the performance evaluation of such processes have been based on conducting some surveys and interviews with statistical methods. Therefore there have been some limitations in the verification of feasibility. Therefore this study tries to suggest a case of performance evaluation about the cost reduction in using of the G2B system by analyzing operational DB data from the G2B system. This study analyzed the procurement processes of G2B system according to 'goods' and 'facilities/services' and classified the procurement processes into 12 sub-processes. By developing an evaluation model for the cost reduction of e-procurement, we derived the whole cost reduction effect was 8,000 billon Won for the use of Korea KONEPS G2B system in 2008. Specially the cost reduction in the private sector was 6,600 billion Won. It was mainly due to the decrease of the offline visits to the related organizations to participate a bidding process. Moreover, the cost reduction of using shopping mall was 1,000 billion Won among the total 1,400 billion Won in the whole public sector. The main contribution of this paper is to show the more objective evaluation result of the use of e-procurement, which verifies the necessity of G2B system.

정부출연연구소의 지식관리 성과 평가항목 및 측정지표 개발 (Development of Evaluation Items and Measurement Indices for Knowledge Management Performance of Government-funded Research Institutes)

  • 정택영;김상훈;박일규;김창규
    • 한국IT서비스학회지
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    • 제10권4호
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    • pp.171-189
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    • 2011
  • KAs information and knowledge are increasingly becoming more important in the knowledge-driven society, knowledge management, as a very important management paradigm, is securing firm position in private and public sectors. Complying with this paradigm, government-funded research institutes in science-technology sector are actively utilizing knowledge management by employing knowledge management system and evaluating its applications' performance. The purpose of this study is to develop evaluation items and measurement indices to rationally measure knowledge management performance of the government-funded research institutes and to verify the feasibility of applying these evaluation items and indices. To achieve this research goal, the evaluation model of knowledge management performance was constructed by reviewing and integrating the existing studies, and subsequently, evaluation areas, evaluation items, measurement indices were derived from this evaluation model. Also, the feasibility analysis on the evaluation items and measurement indices was performed by means of FGI(Focus Group Interview) with the knowledge management experts belonging to Korean government-funded institutions in science-technology sector. The implications of this study are as follows : in theoretical perspective, this study has proposed a criterion frame to evaluate knowledge management performance, and has rationally drawn evaluation items and measurement indices from the criterion frame. And in practical perspective, this study has improved the validity and practicality of the measurement indices, which can lead to more reasonable and easier evaluation of knowledge management performance of the government-funded research institutes.

A Model of Artificial Intelligence in Cyber Security of SCADA to Enhance Public Safety in UAE

  • Omar Abdulrahmanal Alattas Alhashmi;Mohd Faizal Abdullah;Raihana Syahirah Abdullah
    • International Journal of Computer Science & Network Security
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    • 제23권2호
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    • pp.173-182
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    • 2023
  • The UAE government has set its sights on creating a smart, electronic-based government system that utilizes AI. The country's collaboration with India aims to bring substantial returns through AI innovation, with a target of over $20 billion in the coming years. To achieve this goal, the UAE launched its AI strategy in 2017, focused on improving performance in key sectors and becoming a leader in AI investment. To ensure public safety as the role of AI in government grows, the country is working on developing integrated cyber security solutions for SCADA systems. A questionnaire-based study was conducted, using the AI IQ Threat Scale to measure the variables in the research model. The sample consisted of 200 individuals from the UAE government, private sector, and academia, and data was collected through online surveys and analyzed using descriptive statistics and structural equation modeling. The results indicate that the AI IQ Threat Scale was effective in measuring the four main attacks and defense applications of AI. Additionally, the study reveals that AI governance and cyber defense have a positive impact on the resilience of AI systems. This study makes a valuable contribution to the UAE government's efforts to remain at the forefront of AI and technology exploitation. The results emphasize the need for appropriate evaluation models to ensure a resilient economy and improved public safety in the face of automation. The findings can inform future AI governance and cyber defense strategies for the UAE and other countries.

인공지능의 사회적 수용도에 따른 키워드 검색량 기반 주가예측모형 비교연구 (Comparison of Models for Stock Price Prediction Based on Keyword Search Volume According to the Social Acceptance of Artificial Intelligence)

  • 조유정;손권상;권오병
    • 지능정보연구
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    • 제27권1호
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    • pp.103-128
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    • 2021
  • 최근 주식의 수익률과 거래량을 설명하는 주요 요인으로서 투자자의 관심도와 주식 관련 정보 전파의 영향력이 부각되고 있다. 또한 인공지능과 같은 혁신 신기술을 개발보급하거나 활용하려는 기업의 경우 거시환경 및 시장 불확실성 때문에 기업의 미래 주식 수익률과 주식 변동성을 예측하기 어렵다는 문제를 가지고 있다. 이는 인공지능 활성화의 장애요인으로 인식되고 있다. 따라서 본 연구의 목적은 인공지능 관련 기술 키워드의 인터넷 검색량을 투자자의 관심 척도로 사용하여, 기업의 주가 변동성을 예측하는 기계학습 모형을 제안하는 것이다. 이를 위해 심층신경망 LSTM(Long Short-Term Memory)과 벡터자기회귀(Vector Autoregression)를 통해 주식시장을 예측하고, 기술의 사회적 수용 단계에 따라 키워드 검색량을 활용한 주가예측 성능 비교를 통해 기업의 투자수익 예측이나 투자자들의 투자전략 의사결정을 지원하는 주가 예측 모형을 구축하였다. 또한 인공지능 기술의 세부 하위 기술에 대한 분석도 실시하여 기술 수용 단계에 따른 세부 기술 키워드 검색량의 변화를 살펴보고 세부기술에 대한 관심도가 주식시장 예측에 미치는 영향을 살펴보았다. 이를 위해 본 연구에서는 인공지능, 딥러닝, 머신러닝 키워드를 선정하여, 2015년 1월 1일부터 2019년 12월 31일까지 5년간의 인터넷 주별 검색량 데이터와 코스닥 상장 기업의 주가 및 거래량 데이터를 수집하여 분석에 활용하였다. 분석 결과 인공지능 기술에 대한 키워드 검색량은 사회적 수용 단계가 진행될수록 증가하는 것으로 나타났고, 기술 키워드를 기반으로 주가예측을 하였을 경우 인식(Awareness)단계에서 가장 높은 정확도를 보였으며, 키워드별로 가장 좋은 예측 성능을 보이는 수용 단계가 다르게 나타남을 확인하였다. 따라서 기술 키워드를 활용한 주가 예측 모델 구축을 위해서는 해당 기술의 하위 기술 분류를 고려할 필요가 있다. 본 연구의 결과는 혁신기술을 기반으로 기업의 투자수익률을 예측하기 위해서는 기술에 대한 대중의 관심이 급증하는 인식 단계를 포착하는 것이 중요하다는 점을 시사한다. 또한 최근 금융권에서 선보이고 있는 빅데이터 기반 로보어드바이저(Robo-advisor) 등 투자 의사 결정 지원 시스템 개발 시 기술의 사회적 수용도를 세분화하여 키워드 검색량 변화를 통해 예측 모델의 정확도를 개선할 수 있다는 점을 시사하고 있다.