• Journal of Information Technology Applications and Management
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• v.25 no.3
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• pp.29-41
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• 2018

The purpose of constructing university information system is for improvement in diversification and throughput of information, streamlines business processes, rapid exchange of information, sharing of information, decision-making information, and securing educational facilities. Similar to business information technology system, university information system does not have a review system for sharing and overlapping investment of information. Due to the lack of project management for outsourcing and vulnerability of system suitability, system audit is absolutely needed for the university information system. This paper especially focuses on an operational phase in the audit of university information system. Additionally, we proposed operating model and checklists of the university information system based on Management Guidelines of ITIL V3 Operational and Information System. We derived the checklists of operation audit by each domain of service strategy, service design, service transition, service operation, and continual service improvement. As the result, this study appear to have more than average satisfaction the suitability results were.

• Journal of Information Technology Services
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• v.6 no.3
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• pp.87-110
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• 2007

Recently, researches on IT Service Management (ITSM) for improving information system operation service and information system outsourcing cost estimation model are proliferating. This study suggests a new cost model of IT operation service and optimizing method based upon the characteristics of operation service as a long-term and continuous business service for both user's and service provider's point of view. This study explains the cost optimization model of IT operation service by improving service request management process, such as adequate reception and control, proper valuation, process management using project management methodology, effective organization and time management of service personnel. Especially in this study, service ability improvement effect and fixed operation cost reduction effect are defined to prove the proposed new cost model.

• Journal of Digital Convergence
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• v.10 no.11
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• pp.185-196
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• 2012

Information system operation principles were recently established in order to provide high quality service and efficient operation audit of IT outsourcing. Operation managements are done based on these principles. Therefore, information operating management process, which refers to itself, is established. Information system operation audit requires a constant audit regularly, which is different from construction/development audit that is done only once. As operating management process changes, operation audit guidelines should be updated and improved. Therefore, this paper proposes IT outsourcing operation audit model with IT outsourcing achievement management as a focus. IT service domain was referred in order to propose information system operation audit model and check lists, which are based on IT outsourcing operation managements such as planning, making strategies, contract, service, and management. The deduced audit model and check lists verified suitability of the proposed model by experts' survey.

• Journal of Korea Society of Digital Industry and Information Management
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• v.7 no.2
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• pp.173-183
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• 2011

The business is faced with the situation must improve a power in an increasingly competitive environment due to the recent rapid advance in information technology and the opening and expansion of global market, fast technological change, and various customer demand. The rapid change in information technology is having an effect on not only all the processes to develop products, but information contents that is provided for the purpose of customer value, and the appearance of products. In other words, the information technology is being recognized as a very important factor among other factors for companies to enhance their competitiveness. In addition, it is more efficient to focus on key factor to maintain the competitive advantage on the using of information technology by outsourcing information systems, rather than by operating the systems under their own. Since the global financial crisis, the long-term recession has been increasing companies who is ready to adopt outsourcing or adopted already. This study is to understand the environment and unique characteristics of outsourcing services and related industries focusing on information system operation and management in information outsourcing services, and is to set the concept needed through my theory that is connected to the service quality and customer satisfaction. A lot of business wiew the improvement of service quality and ensuring customer satisfaction as the major factors of business growth, and lots of ongoing studies have focused on service management in the Information outsourcing service industry. Yet few studies have ever concentrated on the quality of information system operation management service. This study, moreover, is to define the quality of service related with customer satisfaction from customer's viewpoint, measuring effects on customer satisfaction. The quality of outsourcing service on information system in this study is a great help to companies who are offering information outsourcing service, and company's managers and staffs who outsourcedto specialized company.

• Journal of the Korean Association of Geographic Information Studies
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• v.24 no.4
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• pp.136-147
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• 2021

Autonomous driving-related technologies are developing step by step by applying the degree of driving. It is essential that operational management technology for roads where autonomous vehicles move should also develop in line with autonomous driving technology. However, in the case of road operation management, it is currently managed using only two-dimensional information, showing limitations in the systematic operation management of lane and facility information and maintenance. This study proposed a plan to construct an operation management system architecture capable of 3D spatial information-based operation management by designing a convergence database that can process real-time big data with high-definition road map data. Through this study, when using a high-definition road map based operation management system for lane and facility maintenance in the future, it is possible to visualize and manage facilities, edit and analyze data of multiple users, link various GIS S/W and efficiently process large scale of real-time data.

• Proceedings of the KSR Conference
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• 2008.06a
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• pp.636-641
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• 2008

In this paper, the analysis methods of available information are reviewed and it is elicited to the method of which the analysis results are applied to the Autonomous Decentralized Train Management System for the optimization at the point of the route control time and for making the efficiency shunting plan in the Autonomous Centralized Station Operation Control System. As the statistics and estimated information which are got through the utilizable information analysis are applied for the automatic route control function and the shunting plan management of the station operation control system, it is possible to use efficiently the station information by the autonomous route control system. And as the exact forecast information needed for the shunting plan establishment and the operation is provided to the operator, it is established to the efficient train operation plan.

• Journal of the Korea Society of Computer and Information
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• v.12 no.1 s.45
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• pp.269-276
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• 2007

National defense research and development is trying to develop the weapon system to satisfy users' requirements at minimum cost, high quality and the shortest period. Under integrated database computer environments, development processes and tools have been developed to implement system engineering and concurrent engineering systematically. In the aerospace defense weapon system, the fixed wing development department has developed and operated the integrated operation and management information system based on web technology to manage efficiently the technical information generated by the R&D process. When this system was applied to the existing R&D project for the aircraft weapon system, it proved and verified its efficiency. In this paper, we describe the future development plan of an integrated R&D framework and an integrated weapon system database based on the integrated operation and management information system which are able to centrol the technical information of KF-X, UAV(Unmanned Aerial Vehicles) and UCAV(Unmanned Combat Aerial Vehicles) programs. We also describe an interoperability and integration plan with WISEMAN which will be operated soon in our research Institute.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.64 no.8
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• pp.1161-1167
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• 2015

Distribution Management System(DMS) ienhancing distribution automation system-based operation efficiency is an optimized system by various operational applications in a distribution network. DMS employs various applications like topology reconfiguration, volt/var control, and restoration at events such as overload, voltage violation, and a fault in a distribution system. An operation efficiency to employ multi-applications as restoration with short-term load forecasting is higher than a performance by a single application; and the applications are accomplished by an operator’s control. Applications’ combination is determined by various alarm information which means critical issues in order to operate a distribution system. Thus, this paper proposes an application management system which can configure application combination, control applications depending on alarm information and check their performance condition. The proposed application management system can be customized by operator easily and have high operation efficiency and reliability because it is worked by reviewed alarm information from operator.

• Journal of the Korean Society for Railway
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• v.6 no.3
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• pp.156-162
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• 2003

Due to almost all tracks of new Kyoungbu high-speed lines(HSL) consisting of bridges and tunnels, HSR operational safety management is very important factor for passenger safety and preventing catastrophic event. Especially, it is important to approach the scene of the accident and assist in saving lives as soon as possible under emergency conditions. Therefore it is essential to prepare access methods and available resources in advance in order to support emergency correspodances promptly and effectively. This paper persents an application of geographical information system(GIS) for developing emergency management system as well as batabase system on tracks and facilities, electric/communication equipment and safety equipment required to support emergencies. The on-site information on the proximity of HSL is expressed on the numerical map, which can be helpful to call external supports such as medical service, local authorities, police offices, fire brigades, and etc. for the emergency situations.

• Journal of Aerospace System Engineering
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• v.2 no.3
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• pp.7-11
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• 2008

This is a study to research the effective way to enhance the performance of safety management by gathering and analyzing the information of undesirable occurrences that may result in accident or serious incident. This includes the way to identify the potential hazards related with the proactive activities. As detailed improvements, this paper introduces the mandatory and voluntary reporting system, normal operation safety survey, ATC quality assurance and the encouragement of just culture.