• Title/Summary/Keyword: Information Support Center

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공동주택관리지원센터의 역할과 장단기 발전방안 연구 (Roles of Housing Management Support Center and Short-and Long-Term Development Plan)

  • 은난순;곽도;채혜원;지은영
    • 한국주거학회논문집
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    • 제26권6호
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    • pp.169-180
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    • 2015
  • This study was carried out to offer direction to the Housing Management Support Center in terms of its key features and specific operational tasks. The research involved the property management office (n=35) and Resident Representatives of the apartment blocks (n=52). Advisory Services conducted a consumer survey, as well as a survey of expert interviews (n=15). Survey results were as follows: (1) the Managing Director and secretary residents were satisfied with the Diagnosis and Advisory services; (2) the administrative support services need to address housing issues, including a long-term repair plan and advice on using long-term repair reserves and "conflict resolution associated with public housing management"; and (3) there was a greater need for a "basic, common-sense Housing Management Information Base to provide services to the Resident Representatives of the apartment blocks". Based on the survey results, the main roles of the Housing Management Support Center are to act as a House of Commons Administrator to handle complaints with counseling, diagnosis and advice; to support the Resident Committees; to provide professional training, research, and investigation; to support community revitalization; to manage the business of guidance and inspection; to coordinate conflicts and disputes; to build a comprehensive source of information; and to build networks.

중소기업의 정보화지원정책에 관한 연구 (A Study for Governmental Support to Building Information Systems of Small and Medium-sized Enterprises)

  • 서정우;김은홍;안성만
    • 한국IT서비스학회지
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    • 제3권2호
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    • pp.25-37
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    • 2004
  • SME's(Small and Medium-sized Enterprises) have limited resources to build information systems on their own. They do not have effective information systems and not utilize e-business technology enough. The government thus have provided various supports for SME's IT developments. However, those supports do not seem so effective that SME's can operate appropriate information systems and do e-business well. The objective of this study is to develop conceptual policies for the government. We suggest an integrated government support which consists of three core stratigies: one-stop service center, outsourcing of public service, and triggering strategy. In order for the government support to be effective, the government should serve SME's needs continuously and professionally.

TOSS: Telecom Operations Support Systems for Broadband Services

  • Chen, Yuan-Kai;Hsu, Chang-Ping;Hu, Chung-Hua;Lin, Rong-Syh;Lin, Yi-Bing;Lyu, Jian-Zhi;Wu, Wudy;Young, Hey-Chyi
    • Journal of Information Processing Systems
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    • 제6권1호
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    • pp.1-20
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    • 2010
  • Due to the convergence of voice, data, and video, today's telecom operators are facing the complexity of service and network management to offer differentiated value-added services that meet customer expectations. Without the operations support of well-developed Business Support System/Operations Support System (BSS/OSS), it is difficult to timely and effectively provide competitive services upon customer request. In this paper, a suite of NGOSS-based Telecom OSS (TOSS) is developed for the support of fulfillment and assurance operations of telecom services and IT services. Four OSS groups, TOSS-P (intelligent service provisioning), TOSS-N (integrated large-scale network management), TOSS-T (trouble handling and resolution), and TOSS-Q (end-to-end service quality management), are organized and integrated following the standard telecom operation processes (i.e., eTOM). We use IPTV and IP-VPN operation scenarios to show how these OSS groups co-work to support daily business operations with the benefits of cost reduction and revenue acceleration.

The Strategies of Developing the Korea Planning Support Systems

  • Choe, Byong-Nam;Im, Eun-Sun;Kim, Kirl
    • Spatial Information Research
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    • 제15권4호
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    • pp.371-383
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    • 2007
  • 국토공간계획지원체계는 지리정보체계 기반의 공간분석 기법을 이용하여 한국의 국토정책 및 계획을 위한 의사결정을 지원해 주는 시스템이다. 본 시스템은 일종의 공간의사결정지원체계 또는 계획지원체계로 정책결정가들의 공간의사결정을 지원한다. 국토공간계획지원체계는 1990년대 중반부터 구축된 건축행정정보시스템과 토지정보망에서 획득한 개별정보데이터베이스를 이용한다. 본 연구의 목적은 지리정보체계 기반의 공간의사결정지원체계나 계획지원체계의 종합적인 기본적 구성요소를 고려함으로써 국토공간의사결정지원체계의 이론적 틀을 설정하고 구축전략을 제시하는데 있다. 이를 위해 본 연구에서는 국토공간계획지원체계의 기본개념, 구축전략, 기반환경확보전략과 추진전략을 다룬다.

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다문화가족의 사회적 지지에 대한 체계론적 접근 - 공적 지원체계를 중심으로 - (A System Theory Approach to Social Support for Multi-cultural Families with a Focus on Formal Support Systems)

  • 홍성희
    • 가족자원경영과 정책
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    • 제19권1호
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    • pp.23-47
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    • 2015
  • The purpose of this study was to investigate social workers' personal experiences providing social support to multi-cultural family in a multi-cultural family center. The data were collected through in-depth interviews with 14 social workers at the multi-cultural family center, and were analyzed using a phenomenological research method. The major findings were as follows : The social workers' personal experiences with and understanding of social support were classified as 4 categories : 'source of emotional support to the multi-cultural family', 'diverse and systematic educational support', 'excessive demands on material support', and 'daily life support and connection with community network'. The social workers recognized emotional and educational support as essential factors in providing social support to multi-cultural family. However, the social workers' perceptions of material support derived from negative personal experiences stemming from excessive demands and misunderstanding for material support. These results showed that social workers at the multi-cultural family center provided multi-cultural families with social support and that they interacted with community support system and multi-cultural families to increase their satisfaction.

The Relationship between Counselor's Emotional Labor and Psychological exhaustion : The Moderating Effects of Social Support

  • Kim, Ahsung;Im, Geumok;Jung, Huigon
    • 한국컴퓨터정보학회논문지
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    • 제22권9호
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    • pp.171-177
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    • 2017
  • The purpose of this study is to suggest the implications of social welfare workers' understanding of emotional labor and prevention of psychological exhaustion. In order to achieve this goal, I analyzed the effects of the levels of surface acting and deep acting, which are components of emotional labor in social welfare workers in social welfare center, on emotional exhaustion, depersonalization, and lack of sense of personal accomplishment which are components of psychological exhaustion. And I empirically analyzed how emotional labor affects psychological exhaustion, when superior support and fellow support as components of social support play a role as moderating variables. Empirical results show that emotional labor affects psychological exhaustion and social support plays a moderating role. Based on these results, theoretical and policy implications and future research directions are presented.

Design of Secure Information Center Using a Conventional Cryptography

  • 최준혁;김태갑;고병도;류재철
    • 정보보호학회논문지
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    • 제6권4호
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    • pp.53-66
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    • 1996
  • World Wide Web is a total solution for multi-media data transmission on Internet. Because of its characteristics like ease of use, support for multi-media data and smart graphic user interface, WWW has extended to cover all kinds of applications. The Secure Information Center(SIC) is a data transmission system using conventional cryptography between client and server on WWW. It's main function is to support the encryption of sending data. For encryption of data IDEA(International Data Encryption Algorithm) is used and for authentication mechanism MD5 hash function is used. Since Secure Information Center is used by many users, conventional cryptosystem is efficient in managing their secure interactions. However, there are some restrictions on sharing of same key and data transmission between client and server, for example the risk of key exposure and the difficulty of key sharing mechanisms. To solve these problems, the Secure Information Center provides encryption mechanisms and key management policies.

Design and Parametric Study on Discone Antenna for Broadband RF Test Chamber

  • Oh, Soon-Soo;Kim, In-Ryeol;Choi, Dong-Geun;Park, Wook-Ki
    • 한국정보전자통신기술학회논문지
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    • 제9권6호
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    • pp.534-538
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    • 2016
  • This paper discusses the characteristics and effects of dielectric inner-supports on discone antenna for broadband RF test chamber, and the verification has been performed by simulation. Several design parameters such as the thickness of the gap support, the position of the side support, and the thickness of the side support has been analyzed. The thickness of the gap support affected the reflection coefficient. An effect of the offset of the side support from the center was slight below 3 GHz and significant above 3 GHz. The thickness of the side support did not affect the reflection coefficient or the gain much. The performance of the fabricated discone antenna was in good agreement with the simulated results. This investigation of a dielectric support effects could be used to design a commercial discone antenna for broadband RF test chamber, focusing on electrical performance and mechanical stability.

다문화가족지원센터의 종사자 관점에서 본 사업 운영에 대한 평가와 개선방안 (Evaluations over Operating Projects and it's Suggestions for Improvement from the Perspective of the Specialists in the Multicultural Family Support Center)

  • 김성숙;홍성희
    • 가족자원경영과 정책
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    • 제14권2호
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    • pp.35-58
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    • 2010
  • The purpose of this study was to find the effects and problems in the support projects in multicultural family support centers and to present suggestions for its improvement. For this purpose, 10 specialists in 3 multicultural family support centers in Daegu, who organize and operate projects for female immigrants and their families, were interviewed via focus groups and then interviewed in-depth. The major findings were as follows: 1) the effect of the support projects was an increase in participation and concern of female immigrants and their families; 2)problems of the support projects included lack of flexibility of the projects, and overlap of projects among centers. 3)The results of the study suggest improved operation by extending the support networks to other support centers and facilities within the community, increasing the individualized programs based on their specialties, and promoting integrated projects (such as combining language courses and cultural programs, family-support programs and cultural events). Further studies will be extend to find out model cases from support projects of several centers, expand them to other centers, and verify its effects on operating projects.

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교수학습지원센터에 대한 학습자 만족도 및 효과 분석 (An Analysis of Learner Satisfaction and Effectiveness Regarding 'Center for Teaching and Learning Support')

  • 김창수;최석윤;김정훈
    • 한국콘텐츠학회논문지
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    • 제11권3호
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    • pp.487-495
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    • 2011
  • 본 연구는 교수학습지원센터에서 교육정보를 이용하고 있는 학생들을 대상으로 해당 교수학습지원센터에 대한 만족도와 효과성을 분석하였다. 이를 토대로 교수학습지원센터가 학생에 대한 교육 지원을 강화하기 위해 어떤 부분의 개선이 필요한지 개선 사항을 도출하고자 하는 목적을 가지고 있다. 분석 결과, 각 학교급에 따른 만족도와 효과를 가지고 있었으며, 개선에 대한 요구도 다른 것으로 나타났다. 따라서 교수학습지원센터는 일원화된 서비스 체계보다는 학교급에 적합한 서비스를 강화할 필요가 있다. 즉, 교육정보를 제공함에 있어서도 초등학생과 중학생에게는 재미와 흥미를 강화할 수 있는 개선이 요구되며, 고등학생에게는 정보의 질적 측면을 강화하는 등의 노력이 요구된다.