• 제목/요약/키워드: Information Satisfaction

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A Study on Job Satisfaction by Medical Information System Accomplishment

  • Kim, Chung-Gun;Sohn, Chang-yong;Chung, Yun-kyung
    • 한국임상보건과학회지
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    • 제6권2호
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    • pp.1126-1135
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    • 2018
  • Purpose. The purpose of this study is to investigate the success model related to the hospital information system accomplishment. It is important to examine the success model of the hospital information system and to analyze the factors affecting the job satisfaction accomplishment. Methods. The method of this study is to 150 copies of the entire survey data were distributed and 135 copies were collected, showing a collection rate of 90%. In order to ensure the reliability of the questionnaire items, Cronbach's Alpha was used to test reliability, and exploratory factor analysis was conducted to determine the convergence of various items. In order to grasp the convergence of various items, exploratory factor analysis was performed. The results of exploratory factor analysis were used to analyze the correlations between variables that were proven to have a single dimensionality before calculating factor loadings and regression analysis by Orthogonal Rotation by Varimax method Results. The results of this study, first, the system quality of the hospital information system has a statistically significant effect on user satisfaction. Second, the information quality of hospital information system is statistically significant for user satisfaction, indicating that information quality improves user satisfaction. Third, service quality of hospital information system was statistically significant in user satisfaction. Finally, the higher the satisfaction of the users who use the hospital information system, the higher the accomplishment of the organization Conclusions. This study is based on the successful model of D & M information system. In addition, the hospital information system, the user satisfaction, and the organizational accomplishment in connection with it can be found significant.

병원의 보건 정보 공유가 환자 만족도에 미치는 영향 - 미국 병원 데이터를 중심으로 (How Does the Sharing of Information by Hospitals Affect Patient Satisfaction in USA)

  • 조나은
    • 한국병원경영학회지
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    • 제29권2호
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    • pp.48-56
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    • 2024
  • Purpose: Despite growing interest in health information sharing, researchers remain uncertain whether hospitals' sharing of information increases patient satisfaction, one of the key measures of the quality of care. This study evaluates the effect of health information sharing on patient satisfaction and whether the effect varies with context. Methodology: Regression analysis was conducted using a sample consisting of 6,641 year-hospital observations, based on data from the annual and IT surveys of the American Hospital Association (AHA) and Census. Findings: Our results suggest that information sharing using health IT increases patient satisfaction, while the extent (breadth) of information sharing increases patient satisfaction, the level of detail (depth) of information sharing does not. Our results also show that the effects of the breadth and depth of information sharing vary with different contexts, e.g., the percentage of people over 65 and Hirschman-Herfindahl index (HHI). Practical Implications: Policymakers should pay greater attention to realizing the full benefits of hospitals' information sharing based on market characteristics.

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인터넷 의생활 정보에 대한 대학생들의 태도 분석 - 대구.경북 지역을 중심으로 - (Analysis of Attitude on Clothing Information from Internet Site in College Students -Daegu.Kyungpook Area -)

  • 은영자
    • 복식문화연구
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    • 제10권2호
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    • pp.186-199
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    • 2002
  • This study is carried out to examine the purpose of utilization and the degree of satisfaction on the information collected from the Internet site for the understanding of the reality of clothing information for college students. The results are as fellows; 1 . Three primary factors have been abstracted for the satisfaction of information. 2. The difference in the purpose of utilizing information, depending on the individual characteristic of students and the features related to computer, was shown in the difference of major and school year, number of the internet connection per day, capability of using computer, period of using computer, and frequency of information searching. The more the number of internet connection per day, the less the capability of using computer, and searching for information when required, internet can be utilized for study and work. 3. The difference in the degree of information satisfaction, depending on the individual characteristic of students and the features related to computer, was shown in the difference of major, school year, opportunity to take computer-related course, frequency of searching information, and etc. More positive and satisfactory response was derived from these not majoring in clothing rather than those majoring, those taking computer course related to clothing, and those searching for clothing information periodically. 4. The primary factors affecting the satisfaction on the overall information of clothing show difference in terms of sex and frequency of searching information. Female students show lower degree of satisfaction than male students and more satisfaction on the information searched as the frequency of searching becomes less.

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모바일 클라우드 스토리지 서비스 이용만족에 영향을 미치는 요인에 관한 실증연구 (An Empirical Study on the Influence Factors of the Mobile Cloud Storage Service Satisfaction)

  • 최광두;조인수;박희준;이기원;강준모
    • 품질경영학회지
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    • 제41권3호
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    • pp.381-394
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    • 2013
  • Purpose: Nowadays, Mobile Cloud Storage services are used widely. For sustainable use of this service, we need to determine what factors affect satisfaction. Therefore, the purpose of this study is to identify the factors that influence satisfaction. Methods: To analyze factors that influence satisfaction, this study sets the factors into three dimensions such as service quality, perceived risk, and individual characteristics and analyze the causal relationship between influence factors and satisfaction through Structural Equation Model. Results: The results of this study are as follows; among service quality, user interface and reliability influenced satisfaction, but adaptability did not have any influence. Perceived risk of illegal access had a negative influence on satisfaction, while perceived risk of privacy leakage did not have significant influence on satisfaction in perceived risk. At last, self-efficacy had a significant influence on satisfaction. Conclusion: We identified the influence factors that influence satisfaction. Our findings will be necessary for Mobile Cloud Storage service providers to strengthen their service.

전자무역서비스 시스템의 사용자 만족 요인에 관한 연구 (A Study on Factors for the User's Satisfaction of the a-Trade Service System)

  • 신승만;정윤세
    • 통상정보연구
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    • 제10권3호
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    • pp.117-140
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    • 2008
  • The purposes of the study are to measure the relative importance of independent variables, to analyze relation between user satisfaction and use, and to improve the level of user satisfaction in using e-Trade system(uTradeHub). The study develops the independent variables in three dimensions(i.e the quality of system, quality of information, and quality of service), estimates the level of satisfaction on a par with these variables, and analyzes the causal relation of these variables. The major findings of the study are as follows. First, there is a significant casual relationship between the quality of system and user satisfaction, thus the hypothesis is accepted. Second, there is a significant casual relationship between the quality of information and user satisfaction, thus the hypothesis is accepted. Third, there is a significant casual relationship between the quality of service and user satisfaction, thus the hypothesis is accepted. Final, there is a significant casual relationship between the user satisfaction and use, thus the hypothesis is accepted.

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소셜네트워크서비스 특성이 이용자 만족도에 영향을 미치는 요인 (Factors Affecting the Characteristics of SNS on User Satisfaction and Intention)

  • 김병곤
    • Journal of Information Technology Applications and Management
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    • 제19권4호
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    • pp.213-225
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    • 2012
  • The identified research result can be outlined more specifically as follows: first, informativeness of SNS was giving positive impact to some degree on the user satisfaction; second, connectivity of SNS was giving very positive impact on the user satisfaction; third, accessibility was giving very positive impact on the user satisfaction; forth, usability of SNS was giving very positive impact on the user satisfaction; fifth, amusement of SNS was giving very positive impact on the user satisfaction; the satisfaction level of SNS users gave positive impact on the further intention of SNS users. It was identified, however, that interactiveness of SNS was the factor that did not give much impact on the user satisfaction. This result comes from the analysis that SNS is convenient to actively explore and get further information that users wish to find, while they are insufficient in function to provide the information other users require or exchange information among users through the SNS.

주택구매 후 주거만족도 분석 - 정보탐색과 기대불일치를 중심으로 - (An Analysis of the Residential Satisfaction after Purchasing House Influenced by Information Search and Expectancy Nonconformity)

  • 고경필;심미영
    • 대한가정학회지
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    • 제38권9호
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    • pp.131-142
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    • 2000
  • This paper is made an analysis as to how much influence is affected to the residential satisfaction by information search and expectancy conformity/nonconformity. The above mentioned analysis results in that information search and expectancy conformity/nonconformity appear to be influential factors to explain the residential satisfaction after purchase. Especially, the more the expectancy of pre-purchase and the performance of post-purchase equal, the higher the residential satisfaction. In addition, even if a slight difference emerges in the domain of the residential satisfaction, it appears that the more information search is conducted, the higher the residential satisfaction and information from salesman or reference group affect on the expectancy conformity/nonconformity. When purchasing housing, to search more information shows that the expectancy of pre-purchase gets close to the performance of the post-purchase, that is to say, to the positive residential satisfaction.

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정보서비스시스템 만족도 조사에 관한 연구 (A Study on Information Service System Satisfaction Survey)

  • 문병주;김창수;송종철;손소현;정회경
    • 한국정보통신학회논문지
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    • 제13권5호
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    • pp.835-844
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    • 2009
  • 최근 정보가 미치는 영향력이 높아지고 정보서비스의 만족도 평가에 대한 관심이 높아지고 있는 실정이지만 정보의 다양한 특성들 때문에 정보와 정보서비스의 정확한 자치를 측정하고 평가하는 것은 복잡하고 다양한 방법을 요구하고 있다. 또한 정보제공서비스의 기능 및 효율성이 증시됨에 따라 정보제공서비스의 콘텐츠만족도와 서비스만족도, 시스템만족도 등에 관한 이용자의 만족도를 높이기 위한 만족도지수 측정에 대한 관심이 많아지고 있는 상황이다. 이에 본 논문에서는 인터넷 상에서 정보제공서비스를 하고 있는 ITFIND의 이용자만족지수(User Satisfaction Index)를 측정하여 보다 향상된 정보시스템 서비스 전략을 수립하고 개선방안을 도출하여 정보시스템 분야에서 이용자만족지수의 측정 결과를 통해 향후의 개선 방법 및 방안을 제시하고자 한다.

웹사이트에서의 고객만족과 충성도 (Customer Satisfaction and Loyalty to Tourism Websites)

  • 권영국;박현지;이선로
    • 한국정보시스템학회:학술대회논문집
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    • 한국정보시스템학회 2005년도 춘계학술대회 발표 논문집
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    • pp.1-18
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    • 2005
  • The main purpose of this paper is to investigate the relationship between website environmental characteristics (website characteristics, user characteristics, and external environments), satisfaction, trust and loyalty in tourism e-business. The following results were determined by verifying five hypotheses using LISREL. Website environments partially support perceived satisfaction and also perceived trust. Satisfaction has a strong effect upon perceived trust while satisfaction doesn't effect perceived loyalty. Trust significantly impacts perceived loyalを in tourism e-business.

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인터넷 패션 정보탐색에 따른 광고유형별 만족도와 재이용의도에 관한 연구 (The study on satisfaction and intent to reuse by type of advertisement as a result of Internet fashion information search)

  • 제은숙
    • 패션비즈니스
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    • 제16권2호
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    • pp.62-73
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    • 2012
  • This study is intended to analyze the effect of fashion consumer's information search on satisfaction with advertisement and the intent to reuse depending on type of advertisement. The survey of the men and women in their 20s and 30s living in Seoul and metropolitan area was conducted for data collection, beginning in 17th through 24th, October 2011. Total 355 copies of questionnaire were used for final data analysis and reliability analysis, factorial analysis and multiple regression analysis were carried out using SPSS 16.0. The results were as follows. First, for banner, e-mail and search advertisement, constant information search had influence on convenience for use and satisfaction with information, and for e-mail advertisement, information search appeared to have had effect on satisfaction with information. Second, constant information search by type of advertisement had effect on intent to reuse. Third, convenience for use, information and satisfaction with the interest by Internet user had influence on the intent to reuse, while for the user of search advertisement, convenience for use and satisfaction with information had effect on the intent to reuse.