• Journal of Distribution Science
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• v.17 no.9
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• pp.47-56
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• 2019

Purpose - A work way of 'face to face' or a work way of 'unmanned' is very meaningful trend in contrast of robot as a worker. This paper explored some cases of unmanned terminal and kiosk which has been quickly adopted to fastfood industry in South Korea and researched whether any inconvenience or trouble exists in the level of 'the poor' and 'the aged' or not at the time of 'touching' screen in unmanned store. Research design, data, and methodology -The authors examined a few previous studies in keywords of AmazonGo, kiosk, digital divide, information gap, deregulation, and analyzed some cases of 'unmanned terminal' defines restrictively as all kinds of unmanned device, terminal and equipment including kiosk regardless of any place and type. Results - Promotion strategy of the unhandy and retailers needs to offer 'expansion of education and learning', readiness for the law aspect, reform of kiosk industry and priority of sufficient budge and politic assistance by government side. Conclusions - This paper presented some strategies of eliminating 'digital divide' both for a 'the poor', 'the aged', and for a retailer, so that the former may easily purchase goods on unmanned terminal, and the latter may easily sell the more goods at unmanned store.

• International journal of advanced smart convergence
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• v.8 no.2
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• pp.77-87
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• 2019

One of important concerns in information security is to control information flow. It is whether to protect confidential information from being leaked, or to protect trusted information from being tainted. In this paper, we present Piosk (Physical blockage of Information flow Kiosk) that addresses both the problems practically. Piosk can forestall and prevent the leakage of information, and defend inner tangible assets against a variety of malwares as well. When a visitor who carries a re-writable portable storage device, must insert the device into Piosk installed next to the security gate. Then, Piosk scans the device at the very moment, and detects & repairs malicious codes that might be exist. After that, Piosk writes the contents (including sanitized ones) on a new read-only portable device such as a compact disk. By doing so, the leakage of internal information through both insiders and outsiders can be prevented physically. We have designed and prototyped Piosk. The experimental verification of the Piosk prototype implementation reveals that, Piosk can accurately detect every malware at the same detection level as Virus Total and effectively prevent the leakage of internal information. In addition, we compare Piosk with the state-of-the-art methods and describe the special advantages of Piosk over existing methods.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2011.05a
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• pp.579-582
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• 2011

Variable mechanism perceives height and location of the person who use Kiosk system then control the machine to proper height and location. In this paper, we propose ADALINE-Fuzzy logic system control method for control height and direction of the variable kiosk. To prove usefulness of proposed system, we performed Widrow-Hoff delta rule experiment and carried out examination and comparison of control performance about heigh and direction of the person using kiosk system.

• Journal of Digital Convergence
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• v.17 no.9
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• pp.383-389
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• 2019

The purpose of this study was to investigate the information display at Yong In University through the use of field observations and surveys to improve the facility that adheres to the user's comfort and accessibility. The study has found that the arrangement of importance of subjects that are more relevant to the intended audience and the placement of the information kiosk at places where people would stay for longer durations have higher chances of absorbing the information provided in the kiosk. Though the study has been investigated in a limited setting of Yong In University, the broader implications of this study can be extend to public spaces that also provide information kiosks.

• Proceedings of the Korean Society of Computer Information Conference
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• 2014.07a
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• pp.451-453
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• 2014

본 논문은 공용부 기반 건강관리 Kiosk 개발을 통한 생체정보 및 건강 설문을 수집하여 Wellness Index 및 Expert 판정시스템을 통해 건강상태를 판정하고, 판정결과를 바탕을 개인 맞춤형 운동 및 영양정보 등을 추천하는 시스템 설계에 관한 연구이다. 본 시스템은 바이오 생체정보 측정 데이터를 기반으로 하고 있으며, 건강 설문모델 및 Framework 과 Expert 판정 모델 및 Framework을 키오스크 시스템으로 구현하여 사용자에게 건강관련 맞춤 정보를 제공하는 기능을 포함한다.

• Journal of Korea Society of Digital Industry and Information Management
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• v.19 no.3
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• pp.77-88
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• 2023

This study focuses on hotel kiosks that have begun to be introduced in earnest in mid-priced hotels, and the quality attributes of hotel kiosks, which are expected to be introduced throughout the hotel industry in the future, and validates them using a revised IPA(Importance-Performance Analysis). An online survey was conducted targeting hotel users who had used hotel kiosk devices, and difference analysis and IPA analysis were conducted on 239 people, excluding 61 who responded insincerely. As a result of the verification, there was no significant difference in hotel kiosk quality attributes by age, but there was no significant difference by age. It was found that there was a significant difference. As a result of analyzing the difference between importance and satisfaction, it was found that there was a partially significant difference. These results suggest standards for quality attributes in hotel kiosks and provide academic implications for future research and practical implications for hotel management practitioners.

• Proceedings of the Korean Society of Computer Information Conference
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• 2023.07a
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• pp.679-680
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• 2023

코로나19로 인한 비대면 소비 트렌드의 확산으로, 매장 내의 설치된 키오스크의 수가 늘어나고 있다. 키오스크로 인한 인건비 및 관리비용 절감이라는 장점이 있지만 디지털 약자인·노약자들은 키오스크 조작이 어려워 사용이 어렵고, 문제가 발생했을 때 직원이 유일한 도움이라는 문제가 있다. 이 논문에서는 얼굴 인식을 통해 노약자를 인식하고 키오스크 챗봇을 통하여 사용을 도와주는 시스템을 제안한다. 키오스크 챗봇을 이용하면 노약자들이 키오스크를 쉽게 이용할 수 있을 것으로 기대된다.

• The Journal of the Korea Contents Association
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• v.8 no.5
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• pp.155-164
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• 2008

Kiosk is an unmanned information system arranged in public places or commercial spaces so that a user may utilize information conveniently. Unlike a personal computer, it targets varied users' brackets, so we have to consider a user's characteristic in designing Kiosk Interface. However, in reality, the Kiosks of public places like subway stations are of Interface Design without considering users and become almost useless with serviceability falling. In this study, we attempt to point out such problems and suggest the concept as to the Interface Design in the public places for a more positive promotion method. For this purpose, we are about to look into the concept of Tangible Interaction and Interspace and the recreation experienced in the process of interaction between a human and a computer and study the sportive Kiosk Interface Design in the Interspace using the principle of the Tangible Interaction. For the conceptual Model in this study, we referred to ARTCOM(ART+COM) Project.

• Journal of Digital Convergence
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• v.17 no.6
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• pp.113-121
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• 2019

The purpose of this study is to identify belief variables of kiosk that affect satisfaction and recommendation intention by applying vertically extended technology acceptance model (TAM). As results of this study are as follows. Firstly, the perceived usefulness and perceived ease of use have an impact on satisfaction statistically. Second, the perceived usefulness and perceived enjoyment of the kiosk showed a positive(+) influence on the recommendation intention. Third, users who satisfied with kiosk service have strong recommendation intention to their friends, family and colleagues so on. These findings support that the usefulness and usability of the new information technology identified in the existing technology acceptance model is a key variable affecting user reactions (satisfaction and recommendation intention). Additionally, the perceived enjoyment is an important factor as new belief variable for explaining the formation of recommendation intention through satisfaction of kiosk service. The results of this study contribute to verifying the empirical model between the belief variables(perceived usefulness, perceived ease of use, perceived enjoyment) and the recommendation intention.

• Informatization Policy
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• v.30 no.4
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• pp.62-88
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• 2023

While the introduction of kiosk has become an essential element, enjoying the effect of labor cost reduction, it has not been able to embrace the senior population due to the digital divide. This study investigated which factors have relationships with conflict over use for kiosk from the viewpoint of shadow work that appears during self-service kiosk use. An analysis of 159 seniors through survey revealed that both technostress and subjective norms had significant relationships with conflict over use for kiosk, and that the perception of shadow work had a partial mediating effect on these relationships. Further, user experience showed a moderating effect on the relationship between technostress and perception of shadow work. These results suggest theoretical and practical implications related to digital shadow work, providing the relevant policy regarding digital inclusion for seniors.