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A Study on the Development of Emergency Medical Dispatch Information System using ASP (응급통신관리 정보시스템 구축과 ASP 활용에 관한 연구)

  • Choi, Keun-Myung
    • The Korean Journal of Emergency Medical Services
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    • v.6 no.1
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    • pp.27-37
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    • 2002
  • The health and medical service attracts more public attention as the economy of Korea is rapidly growing up and the standard of living is elevated. Especially, the interest and demand on the prehospital emergency medical service that consists of the important part of primary medical service that is directly related to the life of patients are gradually increased. However, as compared with other advanced countries such as America in this area, Korea actually fell behind in the utilization of IT (Information Technology) to maximize the efficiency of emergency service system as well as has a problem in the general service system. This study suggested the necessity to introduce EMD (Emergency Medical Dispatch) system that takes a great role as the core part in the prehospital emergency medical service that is not systemized in Korea yet. In addition, this study proposed the implementation model of EMD ASP system using ASP (Application Service Provider) in EMD system to flexibly deal with the change of IT and efficient implementation and integration of information system as well as to significantly reduce cost through wire/wireless high speed Internet network that is politically promoted in Korea on the basis of EMD. The system analysis and design was executed by HIPO (Hierarchy Plus Input Process Output) analysis that was the conceptual design technology for EMD information system modeling based on ASP and DFD (Data Flow Diagram). This study proposed DB table configuration and data schema to implement the application of web browser interface in EMD system through ERD(ER-Diagram) of EMD ASP system. Finally, this study described how to implement and utilize EMD information system. This study aims to facilitate the qualitative development of emergency medical service in the future as suggesting the concrete models for the implementation of high value-added prehospital emergency medical information system as applying ASP concept to EMD system of prehospital emergency medical service area.

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A Study on the Valuation of Call Quality in Korean Mobile Communication Industry

  • Kim, Mincheol;Lee, Hyungseok
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.26 no.7A
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    • pp.1275-1283
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    • 2001
  • The purpose of this paper is to test whether prices of mobile communication service reflect their varying degrees of call quality, controlling for other service attributes. As, in fact, service is intangible goods difficult to measure its value, this paper makes use of econometric model, hedonic price analysis. Hedonic price analysis, has ever been applied in public or environmental economics, is employed and produces estimates of the prices (or the contributions toward the total price) for each characteristic. This paper applied hedonic technique to the value measurement of a service property for the use of Korean mobile communication. This paper uses actual transaction prices of mobile communication service to determine whether or not the market functions in pricing call quality of mobile communication service. Finally, this show that the willingness to pay of consumer increases as call quality increases and so market makes prices on call qualities. Thus, major concern in this paper is about value measurement o service quality, and also suggest of the possibility to determine call quality value (or price) of mobile communication service.

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Assessing E-service Quality of Digital Libraries (디지털도서관의 e-서비스품질 평가에 관한 연구)

  • Hwang, Jae-Young;Lee, Eung-Bong;Kim, Jong-Hwan
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.3
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    • pp.55-79
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    • 2007
  • In this study the need for new service qualify assessment scale is investigated to cope with the paradigm change in library information service and the dimension and model for e-service quality assessment applicable to a digital library are developed. In order to verify newly proposed dimension and model for e-service qualify assessment, the dimension which is developed by employing data collected from NDSL(National Digital Science Library) and its factor are analyzed and casuality analysis between independent and dependent variables is executed based on the proposed e-service qualify model We also analyze the gap between customer's ideal expectation and perception and, finally investigate what is the most important dimension among e-service quality in the digital library from the customer's point of view.

A Study of IT Maintenance Outsourcing Service Factors of Local Governments: Based on AHP Analysis Method (지방자치단체의 IT 유지보수관리의 아웃소싱 서비스 요인에 관한 연구: AHP 분석을 기반으로)

  • Jun, Daeho;Jang, Sanghyun;Lee, Jeongjae;Choi, Jeongil
    • Journal of Information Technology Services
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    • v.21 no.3
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    • pp.43-61
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    • 2022
  • With the development of information technology, IT-based services in public administration has become more indispensable. As a result, the importance of IT maintenance projects to improve the efficiency of IT services and secure service levels is growing. Due to the nature of IT maintenance projects on local government, which mainly involve small and medium-sized IT companies in the region, business participating companies often do not have an appropriate methodology for service quality management. To solve this situation, the government has prepared a service level agreements (SLAs) that can be applied to IT maintenance projects. However, most local governments do not use SLAs for IT maintenance projects. As a result, various problems such as failure of the IT maintenance project or deterioration of quality are occurring Thus, this paper suggested major indexes to evaluate which service factors affect the efficient operation of information systems and the improvement of service quality in IT maintenance projects of local governments and analyzed the importance of indexes based on AHP method. Using this research method, this study found the theoretical implications on the outsourcing service of IT maintenance.

Service Analysis of Community Health Nurse Practitioner using Information System (보건진료소 정보시스템을 이용한 보건진료원의 업무 분석)

  • Lee Chung Yul;Yu Tae Eom
    • Journal of Korean Public Health Nursing
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    • v.17 no.1
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    • pp.26-34
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    • 2003
  • The purpose of this study was to analyze the activities of Community Health Nurse Practitionses using the Community Health Post Information System(CHPIS). The information system that have been introduced in 1994 and used by 400 Community Health Posts(CHPs) since 1997, which is about $20\%$ of the total CHPs nationwide. Twenty-five CHPs from two provinces participated in the analysis. Seventy-two percent of the CHPs among the participating CHPs started using the system since 1996. The degree of utilization of the information system was classified into three groups (i. e., high. medium, and low). The results revealed that only $48\%$ utilized the system with high level. The areas of analysis of the information system included characteristics of community residents, environmental attributes, and job analysis of Community Health Nurse Practitioners(CHNPs). The study results indicated that primary health care and drug demand and supply system showed the highest level of satisfaction in utilizing the information system by CHNPs.

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A study of the ISCS(Information Security Check Service) on performance measurement model and analysis method (정보보호 안전진단 성과관리 측정 모델 및 성과 분석 방안 연구)

  • Jang, Sang-Soo;Shin, Seung-Ho;Noh, Bong-Nam
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.20 no.6
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    • pp.127-146
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    • 2010
  • This report has continuously improved in Information Security Level of Information Communication Service Companies which are applicable to Information Security Safety Inspection System. Also, it presents a decided methodology after verified propriety and considered the pre-research or expropriation by being developed the way of Information Security Safety Result Measurement. Management territory weighted value was established and it was given according to the point of view and the strategy target and the and outcome index to consider overall to a measurement item. Accordingly, an outome to the Information Security Check Service is analyzed by this paper and measurement model and oucome analysis methodology are shown with this, and gives help to analyze an outcome. Also it make sure the the substantial information security check service will be accomplished, prevent a maintenance accident beforehand and improve an enterprise outcome independently by institutional system performance securement and enterprise.g corporate performance.

Operating Simulation of RPS using DEVS W/S in Web Service Environment

  • Cho, Kyu-Cheol
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.12
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    • pp.107-114
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    • 2016
  • Web system helps high-performance processing for big-data analysis and practical use to make various information using IT resources. The government have started the RPS system in 2012. The system invigorates the electricity production as using renewable energy equipment. The government operates system gathered big-data with various related information system data and the system users are distributed geographically. The companies have to fulfill the system, are available to purchase the REC to other electricity generation company sellers to procure REC for their duty volumes. The REC market operates single auction methods with users a competitive price. But the price have the large variation with various user trading strategy and sellers situations. This papler proposed RPS system modeling and simulation in web environment that is modeled in geographically distributed computing environment for web user with DEVS W/S. Web simulation system base on web service helps to analysis correlation and variables that act on trading price and volume within RPS big-data and the analysis can be forecast REC price.

A Study on Factors Affecting Vender's Continuous Use Intention in O2O Delivery App Platform Service (O2O 배달 앱 플랫폼 서비스에서 공급 업체의 지속이용의도에 영향을 미치는 요인에 관한 연구)

  • Lee, Jae Kwang;Choi, Youngwoo;Lim, Eunju;Kim, Yoomin;Ahan, Saerom;Kim, Minjeong
    • Journal of Information Technology Services
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    • v.20 no.2
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    • pp.13-31
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    • 2021
  • Recently, delivery app services based on the O2O platform are increasing rapidly. Accordingly, various studies on O2O service have been conducted. Most of the studies are on consumer behavior in O2O services, and few studies on platform vendors have been conducted. Therefore, this study empirically analyzed the factors affecting the vender's intention to continuous use in the O2O delivery app platform service. Based on prior researches, we set the quality characteristics and network characteristics of the O2O platform as independent variables. The quality characteristics of the O2O platform consisted of system quality, information quality, and service quality, and the O2O platform network characteristics consisted of network externality and platform reputation. Perceived value and switching cost were set as mediated variables, and vender's intention to continuous use was set as dependent variables. For empirical analysis, we conducted a survey targeting vendors of O2O delivery app platform service, and conducted frequency analysis, factor analysis, reliability analysis, and regression analysis. As a result of the analysis, the quality characteristics of the O2O platform, such as system quality, information quality, service quality, and O2O platform network characteristics, showed that network externality and platform reputation had a positive effect on perceived value. The perceived value was found to have a positive effect on the switching cost and the intention to continuous use, and the switching cost was found to mediate the perceived value and the intention to continuous use. This study can contribute to the establishment of platform operation strategy as an empirical analysis on the factors that influence the intention of O2O platform vendors to use the platform continuously.

Analysis on Current Issues and Cases of Electronic Document Delivery Service for Sharing of Knowledge Information (지식정보 공유를 위한 전자원문서비스의 주요 이슈와 사례 분석)

  • Yoo, Su-Hyeon;Choi, Hee-Yoon
    • Journal of the Korean Society for information Management
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    • v.23 no.2
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    • pp.81-96
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    • 2006
  • Changes in document delivery service environment such as spread of web-based research information communication and direct communication between users and information providers have considerable effects on document delivery service institutes. Swift advances in information technology have allowed users to receive information on their desktops via web. Web-based document delivery makes the massive scale of reproduction and distribution possible so it needs to protect the copyright holders' rights. This study identifies the current trends and issues of document delivery service environment and reviews electronic document delivery services of foreign countries. Also this study introduces the domestic electronic document delivery service, e-DDS, and evaluates the copyright issues for the service.