• Information Systems Review
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• v.21 no.4
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• pp.69-97
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• 2019

Knowledge service firms are able to have higher 'Organizational Performance (OP)' by improving efficiency in management processes on customer problem solving. This study explores the role of inefficiency that has been overlooked up to now compared to the management process efficiency. We also suggest in this study 'Hierarchical Culture (HC)' and 'IT Relatedness (IR)' as the factors influencing the inefficiency of management processes, and propose the moderating effect of 'Task Difficulty (TD)' on the relationship between independent factors and 'Inefficiency of Business Process(IP)'. The results of analysis show that 'HC' has a positive effect on 'IP', and 'IR' has a negative effect on 'IP'. 'TD' was significant moderator of between independent variables and 'IP'. 'IP' was shown to play a full mediating role between independent factors and 'OP'. In conclusion, knowledge service firms are desired to reduce 'HC' and enhance 'IR' by minimizing unnecessary formal procedures, securing flexibility in decision making through appropriate empowerment, creating a smooth flow of knowledge, and enhancing the level of IT resource management and utilization. In addition, in order to effectively reduce 'IP', it is required that a company with a high degree of 'TD' to more reduce a 'HC' and a company with a low degree of 'TD' to more enhance a 'IR'.

• Management Science and Financial Engineering
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• v.17 no.2
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• pp.85-97
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• 2011

In this study we examine the long term behavior of stock returns. The analysis reveals that negative autocorrelations of the returns exist for a super-long horizon as long as 10 years. This pattern, however, contrasts to predictions of previous stock price models which include random walks. We suggest the introduction of a fractionally integrated process into a nonstationary component of stock prices, and demonstrate empirically the existence of the process in NYSE stock returns. The predicted values of autocorrelation from our stock price model confirm the super-long term behavior of the returns observed in regression, indicating that inefficiency in the stock market could remain for a long time.

• IE interfaces
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• v.17 no.2
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• pp.190-199
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• 2004

Recently, many enterprises are introducing a workflow management system for the successful implementation of BPR(Business Process Reengineering). Proposed in this study is the workflow management system which has a light-weight component structure and an XPDL(XML Process Definition Language) file interpretation facility. The XPDL is the standard process definition exchange format developed by WfMC(Workflow Management Coalition). The major causes of inefficiency at current implementations of workflow management systems are the centralized workflow engine structure and the use of proprietary workflow definition format among most solutions. The proposed light-weight component structure in this study is the intermediate structure that takes the strength of both centralized and distributed workflow engines. And a prototype workflow system which uses an XPDL process definition file as input is developed through the thorough analysis of functional requirements.

• Journal of the Korean Operations Research and Management Science Society
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• v.24 no.4
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• pp.95-109
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• 1999

We propose a series of methodologies that can evaluate relative efficiency of logistics units(centers) in three categories; managerial, cost, and operational efficiency. Inputs and outputs of logistics systems are first defined. Appropriate quantitative and qualitative measures for the three categories are then selected. Employed also are Analytic Hierarchy Process, Weighted Scoring Method, Stochastic Frontier Model, and Data Envelopment Analysis for the development of a comprehensive assessment scheme. Our scheme not only assesses the degree of relative efficiency of logistics units but also identify the sources of inefficiency in each unit The methodologies are applied to a large telecommunications company which operates 12 distribution centers nation wide. Relative efficiencies of the centers are compared using 1995-1997 performance data. Summarized are the level of efficiency of each distribution center for each of the three categories. The degree and sources of inefficiency of each distribution center are also discussed.

• International conference on construction engineering and project management
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• 2005.10a
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• pp.1262-1267
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• 2005

It is still difficult to share and utilize the information generated at each phase of a steel box girder production process due to the spatial gap and different level of management information. The physical distance results in the inefficiency of the information transmission, the accidental omission and typos of the relative information, and so on. Various levels of management information make it difficult to embody a new management system. Eventually, these factors incur the loss of cost and schedule and interrupt development of a new management system. This paper analyzes a current process and presents graphical process flow by using IDEF0. Based this analysis, the research for new production process and work breakdown structure (WBS) is conducted. At the end of this paper, the conceptual design of this system is suggested. Through new management system, it is expected that the model proposed in this study will improve the management process in the steel box production, and the improved process will reduce the redundant cost and schedule information, transmission and deposit generated by manual paper.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.41 no.3
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• pp.61-71
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• 2018

The purpose of this study is to analyze the efficiencies of project management offices in large information system construction projects using the data envelopment analysis. In addition, we tried to estimate the confidence interval of those efficiencies using bootstrap DEA to give a statistical meaning. The efficiency by the CCR model is analyzed as eight project management offices are fully efficient and 22 project management offices are inefficient. On the other hand, there are 15 project management offices are fully efficient, but 15 project management offices are inefficient in the BCC model. As the result of the scale efficiencies, of the inefficient project management offices, 13 project management offices are inefficient in scale. It is possible to eliminate the inefficiency in the CCR model by improving their project performances. And, the nine project management offices showed that the inefficiency was due to pure technical efficiency, and these companies should look for various improvements such as improvement of project execution system and project management process. In order that the inefficient project management offices be efficient, it is analyzed that more efforts must be made for on-budget and on-time as a result of examining the potential improvement potentials of inefficient project management offices.

• Korean Journal of Construction Engineering and Management
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• v.11 no.5
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• pp.65-74
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• 2010

The design with construction knowledge and experience can eliminate inefficiency in the process of construction and improve productivity in all phase of construction project. To utilize constructability knowledge most effectively in design phase, the information must be made available to the design team at the proper point in time. Current methods for effective utilization of constructability knowledge have focused on the structuralization of constructability knowledge such as checklist, which lack the consideration of the proper point in time. However, constructability knowledge which is used at the inapposite point in time consequently leads to unnecessary rework. To minimize this inefficiency and improve productivity, project manager needs to consider the design process and know what constructability knowledge is required for specific design activities. This paper therefore presents a design process management using Dependency Structure Matrix (DSM) that focus on information flows between design activities and constructability knowledge. We expect that the results of this paper will support that design process management become comprehensive management related to every phase of construction project beyond design review or inspection in design phase, and be used as a basis of the integration of design and construction.

• Journal of the Korean Operations Research and Management Science Society
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• v.12 no.1
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• pp.157-157
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• 1987

Hydro-electric power generation from multi-purpose dams has been playing important roles in the electric power supply network in Korea. Although the total share of hydro power in national electricity supply now becomes very small, the peak-shaving and frequency control capability of hydro power helps the power company enormously in maintaining the quality of power. But since the company that builds and operates the multi-purpose dams in Korea has to sell all the electricity produced to the monopolistic utility, there have been various problems in justifying the investment, designing pricing mechanism, and controlling operations of the power plants. In addition, economic evaluation of the hydro power has been distorted by a variety of reasons and hence it has been very difficult to encourage effective development and utilization of national water resources. To make the problem worse, both parties are public companies with X-inefficiency problems. Thus, changing environment requires to reengineer the system that governs hydro power generation. We address the problems of Korean hydro-electric power generation system in four areas: the investment justification process, the operations decison right of the hydro power plants, the pricing of the purchased-power, and the negotiation of contract revision. Then we propose improvement directions of new hydro-electric power system in view of static and dynamic efficiency, X-inefficiency and equity.

• Korean Management Science Review
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• v.12 no.1
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• pp.157-173
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• 1995

Hydro-electric power generation from multi-purpose dams has been playing important roles in the electric power supply network in Korea. Although the total share of hydro power in national electricity supply now becomes very small, the peak-shaving and frequency control capability of hydro power helps the power company enormously in maintaining the quality of power. But since the company that builds and operates the multi-purpose dams in Korea has to sell all the electricity produced to the monopolistic utility, there have been various problems in justifying the investment, designing pricing mechanism, and controlling operations of the power plants. In addition, economic evaluation of the hydro power has been distorted by a variety of reasons and hence it has been very difficult to encourage effective development and utilization of national water resources. To make the problem worse, both parties are public companies with X-inefficiency problems. Thus, changing environment requires to reengineer the system that governs hydro power generation. We address the problems of Korean hydro-electric power generation system in four areas: the investment justification process, the operations decison right of the hydro power plants, the pricing of the purchased-power, and the negotiation of contract revision. Then we propose improvement directions of new hydro-electric power system in view of static and dynamic efficiency, X-inefficiency and equity.

• Asia pacific journal of information systems
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• v.6 no.1
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• pp.125-163
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• 1996

Since the bank managers were accustomed to be under the goverment policy and control so far, all what they had to do were just to follow the government policy and wait for customers. These usual practices resultedin neglection of concerns for innovation and competitive power. However, it currently happens the change of business environment such as the liberalization of interest rates and the open finance market policy. Thus, it is necessary for the bank managers to have a concern on that situation for the improvement of profitability through productivity and cost-down. The bank managers are trying to set out an innovation strategy to cope with this situation. An innovation strategy should be based on its own characteristics of banking business. The banking business is different from those of other business because it deals with intangible services rather than material goods and thus, the bank managers have to be more sensitive to the customers. There also exists an inefficiency of internal process due to too many repetition of 'check and balance'. Thus, We set out the five principles and six selected tasks in order to settle down an inefficiency and to redesign a bank operation process.