• Title/Summary/Keyword: Inconsistent Response

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A New Isolation Level in Object-Relational DBMSs (객체관계형 데이터베이스 시스템에서의 새로운 고립화 수준)

  • Seo, Hong-Suk;Chang, Ji-Woong;Moon, Yang-Sae;Whang, Kyu-Young;Hong, Eui-Kyung
    • Journal of KIISE:Databases
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    • v.28 no.3
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    • pp.468-483
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    • 2001
  • In order to enhance the performance, cursor stability, which is a variant of isolation lvel 2 in relational DBMSs, has been widely used in place of isolation level 3, which uses strict two phase locking. However, cursor stability is much less usable in object-relational DBMSs (ORDBMSs) because navigational applications in ORDBMSs can suffer from critical inconsistency problems such as dangling pointers, lost updates, and reading inconsistent complex objects. In this paper, we propose a new isolation level, navigation stability, that prevents the inconsistency problems of cursor stability for navigational applications, while avoiding significant degradation of the concurrency of level 3. First, we analyze the inconsistency problems of cursor stability for navigational applications. Second, we define navigation stability as an extension of cursor stability and show that it solves those inconsistency problems of cursor stability in ORDBMSs. For workloads consisting of transactions of long duration, compared with level 3, the throughput of navigation stability is enhanced by up to 200%; the average response time reduced by as much as 55%; and the abort ratio reduced by as much as 77%. From these results, we conclude that navigation stability is a useful isolation level in ORDBMSs that can be used in place of isolation level 3 to improve the performance and concurrency without significantly sacrificing consistency.

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The effect of nutrition and body condition of triplet-bearing ewes during late pregnancy on the behaviour of ewes and lambs

  • Gronqvist, Gabriella V.;Corner-Thomas, Rene A.;Kenyon, Paul R.;Stafford, Kevin J.;Morris, Stephen T.;Hickson, Rebecca E.
    • Asian-Australasian Journal of Animal Sciences
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    • v.31 no.12
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    • pp.1991-2000
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    • 2018
  • Objective: Triplet-born lambs are less likely to survive to weaning than twin-born or single-born lambs. Appropriate ewe-lamb bonding behaviours and lamb vigour behaviours are necessary for survival of lambs. The aim of this experiment was to determine whether maternal nutrition during late pregnancy influenced behaviour of the ewe and her lambs soon after birth, and to determine whether mid-pregnancy body condition score (BCS) influenced any behavioural response. Methods: The experiments included ewes that were in BCS 2.0, 2.5, or 3.0 in mid-pregnancy and were fed either ad libitum or to pregnancy-maintenance requirements in late-pregnancy (day 115 until 136 in experiment one, and day 128 until 141 in experiment two). The time taken for lambs to stand, contact dam, suck from dam and follow dam was recorded three to 18 h after birth. The number of high- and low-pitched bleats emitted by the ewe and lambs was recorded, along with maternal behaviour score (MBS) of the ewe. Lambs in experiment two underwent a maternal-recognition test at 12 or 24 h. Results: There were significant effects of feeding treatment on bleating behaviour of ewes and lambs, but these were inconsistent among BCS groups and between experiments. Lamb vigour behaviours were not affected by feeding treatment. In experiment one, there was no effect of feeding treatment or BCS on MBS, but in experiment two, ewes in BCS3 in mid-pregnancy had greater MBS than ewes in BCS2 in mid-pregnancy (MBS 3.1/5 vs MBS 2.1/5; p<0.05). Conclusion: Given there were no repeatable effects on behaviour of ewes and lambs, ad libitum feeding rather than feeding for pregnancy-maintenance requirements cannot be used to improve behaviours soon after birth of triplet-bearing ewes in BCS 2-3 and their lambs in extensive pastoral conditions.

Correlation Analysis between Beach Width and Wave Data on the East Coast of South Korea (동해안 주요 해빈의 해빈폭과 파랑의 상관성 분석)

  • Oh, Jung-Eun;Jeong, Weon-Mu;Kim, Ki-Hyun;Kang, Tae-Sun
    • Journal of Korean Society of Coastal and Ocean Engineers
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    • v.31 no.2
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    • pp.73-87
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    • 2019
  • Ocean waves are the driving force for the sediment transport and the beach process. However, wave actions are nonlinear and non-stationary, and the response of the beach is inconsistent in terms of reaction rate and magnitude. Therefore, the beach process is difficult to predict accurately. The purpose of this study is to identify the correlations between the shoreline change and ocean waves observed in the east coast of Korea. The relation of the beach width obtained from video monitoring at five sandy beaches and the wave data obtained from nearby wave monitoring at three points was analyzed. Although the correlations estimated over the whole data sets was not significant, the correlations estimated based on the seasonal period or wave conditions provided more noteworthy information. When the non-exceedance probability of the wave height was greater than 0.99, the wave period and beach width showed strong negative correlations. In case the non-exceedance probability of the wave period was greater than 0.99, the wave height and beach width showed strong negative correlations as well. Furthermore, the erosion rate of the beach width increased when the primary wave direction was close to normal to the coastline. Little significant seasonal or monthly change was found between the beach width and the wave, but it was greatly affected by intensive events such as typhoons. Thus, it is necessary to analyze in detail the wave height or period level explaining the change of beach width for more relevant and practical information.

An Examination of Knowledge Sourcing Strategies Effects on Corporate Performance in Small Enterprises (소규모 기업에 있어서 지식소싱 전략이 기업성과에 미치는 영향 고찰)

  • Choi, Byoung-Gu
    • Asia pacific journal of information systems
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    • v.18 no.4
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    • pp.57-81
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    • 2008
  • Knowledge is an essential strategic weapon for sustaining competitive advantage and is the key determinant for organizational growth. When knowledge is shared and disseminated throughout the organization, it increases an organization's value by providing the ability to respond to new and unusual situations. The growing importance of knowledge as a critical resource has forced executives to pay attention to their organizational knowledge. Organizations are increasingly undertaking knowledge management initiatives and making significant investments. Knowledge sourcing is considered as the first important step in effective knowledge management. Most firms continue to make an effort to realize the benefits of knowledge management by using various knowledge sources effectively. Appropriate knowledge sourcing strategies enable organizations to create, acquire, and access knowledge in a timely manner by reducing search and transfer costs, which result in better firm performance. In response, the knowledge management literature has devoted substantial attention to the analysis of knowledge sourcing strategies. Many studies have categorized knowledge sourcing strategies into intemal- and external-oriented. Internal-oriented sourcing strategy attempts to increase firm performance by integrating knowledge within the boundary of the firm. On the contrary, external-oriented strategy attempts to bring knowledge in from outside sources via either acquisition or imitation, and then to transfer that knowledge across to the organization. However, the extant literature on knowledge sourcing strategies focuses primarily on large organizations. Although many studies have clearly highlighted major differences between large and small firms and the need to adopt different strategies for different firm sizes, scant attention has been given to analyzing how knowledge sourcing strategies affect firm performance in small firms and what are the differences between small and large firms in the patterns of knowledge sourcing strategies adoption. This study attempts to advance the current literature by examining the impact of knowledge sourcing strategies on small firm performance from a holistic perspective. By drawing on knowledge based theory from organization science and complementarity theory from the economics literature, this paper is motivated by the following questions: (1) what are the adoption patterns of different knowledge sourcing strategies in small firms (i,e., what sourcing strategies should be adopted and which sourcing strategies work well together in small firms)?; and (2) what are the performance implications of these adoption patterns? In order to answer the questions, this study developed three hypotheses. First hypothesis based on knowledge based theory is that internal-oriented knowledge sourcing is positively associated with small firm performance. Second hypothesis developed on the basis of knowledge based theory is that external-oriented knowledge sourcing is positively associated with small firm performance. The third one based on complementarity theory is that pursuing both internal- and external-oriented knowledge sourcing simultaneously is negatively or less positively associated with small firm performance. As a sampling frame, 700 firms were identified from the Annual Corporation Report in Korea. Survey questionnaires were mailed to owners or executives who were most erudite about the firm s knowledge sourcing strategies and performance. A total of 188 companies replied, yielding a response rate of 26.8%. Due to incomplete data, 12 responses were eliminated, leaving 176 responses for the final analysis. Since all independent variables were measured using continuous variables, supermodularity function was used to test the hypotheses based on the cross partial derivative of payoff function. The results indicated no significant impact of internal-oriented sourcing strategies while positive impact of external-oriented sourcing strategy on small firm performance. This intriguing result could be explained on the basis of various resource and capital constraints of small firms. Small firms typically have restricted financial and human resources. They do not have enough assets to always develop knowledge internally. Another possible explanation is competency traps or core rigidities. Building up a knowledge base based on internal knowledge creates core competences, but at the same time, excessive internal focused knowledge exploration leads to behaviors blind to other knowledge. Interestingly, this study found that Internal- and external-oriented knowledge sourcing strategies had a substitutive relationship, which was inconsistent with previous studies that suggested complementary relationship between them. This result might be explained using organizational identification theory. Internal organizational members may perceive external knowledge as a threat, and tend to ignore knowledge from external sources because they prefer to maintain their own knowledge, legitimacy, and homogeneous attitudes. Therefore, integrating knowledge from internal and external sources might not be effective, resulting in failure of improvements of firm performance. Another possible explanation is small firms resource and capital constraints and lack of management expertise and absorptive capacity. Although the integration of different knowledge sources is critical, high levels of knowledge sourcing in many areas are quite expensive and so are often unrealistic for small enterprises. This study provides several implications for research as well as practice. First this study extends the existing knowledge by examining the substitutability (and complementarity) of knowledge sourcing strategies. Most prior studies have tended to investigate the independent effects of these strategies on performance without considering their combined impacts. Furthermore, this study tests complementarity based on the productivity approach that has been considered as a definitive test method for complementarity. Second, this study sheds new light on knowledge management research by identifying the relationship between knowledge sourcing strategies and small firm performance. Most current literature has insisted complementary relationship between knowledge sourcing strategies on the basis of data from large firms. Contrary to the conventional wisdom, this study identifies substitutive relationship between knowledge sourcing strategies using data from small firms. Third, implications for practice highlight that managers of small firms should focus on knowledge sourcing from external-oriented strategies. Moreover, adoption of both sourcing strategies simultaneousiy impedes small firm performance.

Effects of Garlic- and Onion-based Formulae and Merit Blue on Budbreak and Maturity of 'Daebong' Grapes (Vitis labruscana B.) in Forcing Culture (마늘 및 양파 제제(製劑)와 메리트청(靑) 처리(處理)가 가온촉성재배시(加溫促成栽培時) '대봉(大峰)' 포도(葡萄)의 발아(發芽)와 성숙(成熟)에 미치는 영향(影響))

  • Kim, Seon-Kyu;Kim, Seung-Heui
    • Horticultural Science & Technology
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    • v.17 no.2
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    • pp.123-126
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    • 1999
  • Effects of garlic juice (GJ), ethanol- (GJAE) and ethyl ether extract of garlic juice (GJEE), onion juice (OJ) and ethanol extract of onion juice (OJAE), garlic juice+Merit Blue (GJ+MB), ethanol extract of garlic juice+Merit Blue (GJAE+MB), onion juice+Merit Blue (OJ+MB), ethanol extract of onion juice+Merit Blue (OJAE+MB), and Merit Blue (MB) on budbreak, flowering, and maturity of plastic house-grown 'Daebong' grapes (Vitis labruscana B.) were studied. MB alone and in combination with other formulae hastened the budbreak, and double application was more effective than single one. Most of the buds sprouted in early forcing, but percent budbreak in late forcing was very poor except for MB application. In early forcing, single application of MB in combination with other formulae was most effective for hastening flowering while the response to double application was not consistent, and even delayed the flowering except for OJAE, MB, and OJ+MB. In late forcing, single application of all dormancy-breaking agents, especially MB in combination with other formulae, hastened the flowering while flowering response to double application was inconsistent, and even delayed the flowering except for OJAE+MB and OJ. Although there were no significant differences in harvest date among treatments and the number of application in early forcing, single and double application of MB alone and in combination with other formulae, especially double application of OJAE+MB hastened the harvest date for 12 days in late forcing culture.

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Photosynthetic Response of Foliage Plants Related to Light Intensity, $CO_2$ Concentration, and Growing Medium for the Improvement of Indoor Environment (실내 환경 개선을 위한 광도, 이산화탄소 농도 및 배지 종류에 따른 실내 관엽식물들의 광합성 반응)

  • Park, Sin-Ae;Kim, Min-Gi;Yoo, Mung-Hwa;Oh, Myung-Min;Son, Ki-Cheol
    • Journal of Bio-Environment Control
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    • v.19 no.4
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    • pp.203-209
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    • 2010
  • This study was performed to investigate photosynthetic responses of 4 foliage plants in relation to light intensity, carbon dioxide concentration, and media, and to select efficient plants for the indoor environment control based on the results. Four foliage plants used in this study included Syngonium podophyllum, Schefflera arboricola cv. Hong Kong, Dieffenbachia amoena, and Dracaena deremensis cv. Warneckii Compacta. The plants cultivated in two different growth media, peatmoss and hydroball, and subjected to various light intensities (0, 30, 50, 80, 100, 200, 400, and $600\;{\mu}mol{\cdot}m^{-2}{\cdot}s^{-1}$ PPFD) and $CO_2$ levels (0, 50, 100, 200, 400, 700, 1000, and $1500\;{\mu}mol{CO_2}{\cdot}mol^{-1}$). As a result of the photosynthetic rate of foliage plants according to change of light intensity and $CO_2$ levels, Schefflera arboricola and Dieffenbachia amoena showed high apparent quantum yield, which stands for the photosynthetic rate under low light intensity, and both plants also recorded higher photosynthetic rate under high $CO_2$ concentration compared to the other two indoor plants. Dracaena deremensis showed the lowest photosynthetic rate under the low light intensity or high $CO_2$ concentration. There were inconsistent results in photosynthetic rate of foliage plants grown in peatmoss or hydroball. Higher photosynthetic rate was observed in Schefflera arboricola with peatmoss rather than hydroball as light and $CO_2$ concentration increased. However, hydroball had a positive effect on Dieffenbachia amoena in terms of photosynthetic rate. In case of Syngonium podophyllum, peatmoss induced higher photosynthetic rate according to increased light intensity, but there was no effect of media on the rate under various $CO_2$ treatements. In contrast, media did not affect to photosynthetic efficiency of Dracaena deremensis subjected to various light intensities and the rate of Dracaena deremensis with peatmoss was a little high when $CO_2$ concentration increased. In conclusion, potential plants for the indoor air pulification and environmental control were Schefflera arboricola and Dieffenbachia amoena because they showed high photosynthetic rate under typical indoor conditions, low light intensity and high $CO_2$ concentration.

Quality Dimensions Affecting the Effectiveness of a Semantic-Web Search Engine (검색 효과성에 영향을 미치는 시맨틱웹 검색시스템 품질요인에 관한 연구)

  • Han, Dong-Il;Hong, Il-Yoo
    • Asia pacific journal of information systems
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    • v.19 no.1
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    • pp.1-31
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    • 2009
  • This paper empirically examines factors that potentially influence the success of a Web-based semantic search engine. A research model has been proposed that shows the impact of quality-related factors upon the effectiveness of a semantic search engine, based on DeLone and McLean's(2003) information systems success model. An empirical study has been conducted to test hypotheses formulated around the research model, and statistical methods were applied to analyze gathered data and draw conclusions. Implications for academics and practitioners are offered based on the findings of the study. The proposed model includes three quality dimensions of a Web-based semantic search engine-namely, information quality, system quality and service quality. These three dimensions each have measures designed to collectively assess the respective dimension. The model is intended to examine the relationship between measures of these quality dimensions and measures of two dependent constructs, including individuals' net benefit and user satisfaction. Individuals' net benefit was measured by the extent to which the user's information needs were adequately met, whereas user satisfaction was measured by a combination of the perceived satisfaction with search results and the perceived satisfaction with the overall system. A total of 23 hypotheses have been formulated around the model, and a questionnaire survey has been conducted using a functional semantic search website created by KT and Hakia, so as to collect data to validate the model. Copies of a questionnaire form were handed out in person to 160 research associates and employees working in the area of designing and developing semantic search engines. Those who received the form, 148 respondents returned valid responses. The survey form asked respondents to use the given website to answer questions concerning the system. The results of the empirical study have indicated that, of the three quality dimensions, information quality was found to have the strongest association with the effectiveness of a Web-based semantic search engine. This finding is consistent with the observation in the literature that the aspects of the information quality should serve as a basis for evaluating the search outcomes from a semantic search engine. Measures under the information quality dimension that have a positive effect on informational gratification and user satisfaction were found to be recall and currency. Under the system quality dimension, response time and interactivity, were positively related to informational gratification. On the other hand, only one measure under the service quality dimension, reliability was found to have a positive relationship with user satisfaction. The results were based on the seven hypotheses that have been accepted. One may wonder why 15 out of the 23 hypotheses have been rejected and question the theoretical soundness of the model. However, the correlations between independent variables and dependent variables came out to be fairly high. This suggests that the structural equation model yielded results inconsistent with those of coefficient analysis, because the structural equation model intends to examine the relationship among independent variables as well as the relationship between independent variables and dependent variables. The findings offer some useful implications for owners of a semantic search engine, as far as the design and maintenance of the website is concerned. First, the system should be designed to respond to the user's query as fast as possible. Also it should be designed to support the search process by recommending, revising, and choosing a search query, so as to maximize users' interactions with the system. Second, the system should present search results with maximum recall and currency to effectively meet the users' expectations. Third, it should be capable of providing online services in a reliable and trustworthy manner. Finally, effective increase in user satisfaction requires the improvement of quality factors associated with a semantic search engine, which would in turn help increase the informational gratification for users. The proposed model can serve as a useful framework for measuring the success of a Web-based semantic search engine. Applying the search engine success framework to the measurement of search engine effectiveness has the potential to provide an outline of what areas of a semantic search engine needs improvement, in order to better meet information needs of users. Further research will be needed to make this idea a reality.

The Effects of the Change of Operating Income Disclosure Policy under K-IFRS - Evidence from KOSDAQ Market - (K-IFRS 이후 영업이익 공시정책의 변화에 대한 연구 - 코스닥 시장을 중심으로 -)

  • Baek, Jeong-Han;Choi, Jong-Seo
    • Management & Information Systems Review
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    • v.33 no.3
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    • pp.167-187
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    • 2014
  • While Korean GAAP had detailed regulations for the measurement and disclosure of operating income in the past, K-IFRS did not provide specific rules for operating income until 2011. Some firms that adopted K-IFRS before 2011 did not disclose or calculated operating income in an inconsistent manner although operating income is usually considered as one of the core information items to assess firm valuation. Inconsistency in firms' treatment of operating income invoked much criticism from diverse users of financial statement. The Korean Accounting Institute (KAI hereafter) revised the K-IFRS rules relevant to operating income in September 2010 in response to the voices raised by the business community, whereby the operating income number is allowed to be calculated in conformity with the previous K-GAAP. This study was motivated by the revision of K-IFRS and aims to provide a clue on the validity of such policy decision. To achieve the research objective, we test the relative value relevance of the alternative operating income numbers under K-IFRS versus K-GAAP. Our main findings are as follows. The value relevance of operating income reported before K-IFRS is proved to be higher than after K-IFRS. K-IFRS operating income adjusted to the previous K-GAAP has greater explanatory power for market values relative to one calculated under the K-IFRS regime. In an additional analysis, the sample was decomposed according to whether the operating income under K-IFRS is greater than under K-GAAP. The difference in the value relevance of K-IFRS versus K-GAAP operating income is significant only in the subsample consisting of firms which reports higher operating income under K-IFRS compared to K-GAAP. Also, the firms which would have reported negative operating income on a consecutive basis are more likely to have chosen K-IFRS, resulting in higher numbers than otherwise. It is likely that firms facing the threat of delisting due to consecutive operating loss reporting are more likely to have adopted K-IFRS disclosure rules by which they could report higher operating income numbers. To sum up, these results corroborate the limitation inherent in the K-IFRS regarding operating income disclosures. This paper suggests that the recent revision of K-IFRS implemented by KAI is likely to mitigate some of afore-mentioned limitations effectively.

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The Relation between Microsatellite Instability and the Thymidylate Synthase Expression in Gastric Cancer (위암에서 Microsatellite Instability와 Thymidylate Synthase의 상관관계)

  • Ko, Hyun-Seok;Ahn, Chang-Wook;Kang, Hae-Youn;Kim, Kwang-Il;Hong, Sung-Pyo;Ahn, Dae-Ho
    • Journal of Gastric Cancer
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    • v.8 no.4
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    • pp.169-175
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    • 2008
  • Purpose: The main target of 5-fluorouracil (5-FU) is thymidylate synthase (TS). A high TS expression has been identified as promoting resistance to 5-FU. For colorectal cancers, the response to 5-FU based adjuvant chemotherapy is different according to the microsatellite instability (MSI) status. The reports on the relationship between MSI and the TS expression in colorectal cancer have been inconsistent. No data is available for gastric cancer regarding the relationship between MSI and the TS expression. Therefore, we studied the relationship between MSI and the TS expression in gastric cancer. Materials and Methods: Ninety-nine consecutive patients who underwent radical gastrectomy for gastric cancer from January 2004 to May 2006 at Bundang CHA hospital were studied. MSI was assessed for five markers (BAT25, BAT26, D2S123, D5S346, and D17S250) by PCR and with using an ABI prism 3100 Genetic analyzer. The TS expression was analyzed by immunohistochemistry with using mouse anti-thymidylate synthase monoclonal antibody to the TS 106 clone. Results: Out of the ninety-nine patients, MSS/MSI-L was detected in 92 (92.1%) cases and 7 cases (7.1%) were MSI-H. A negative TS expression was found in 46 (46.5%) cases, a low TS expression was found in 33 (33.3%) and a high TS expression was found in 20 (20.2%). Out of 92 MSS/MSI-L patients, the number of patients with negative, low and high TS expressions were 46 (50%), 30 (32.6%) and 16 (17.4%), respectively. Out of the 7 MSI-H patients, the number of patients with negative, low and high TS expressions were 0 (0%), 3 (42.9%) and 4 (57.1%), respectively. The relationship between MSI-H and a high TS expression was statistically significant. Conclusion: Gastric cancer with MSI-H showed higher levels of a TS expression compared to the gastric cancer with MSS/MSI-L.

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Development Process for User Needs-based Chatbot: Focusing on Design Thinking Methodology (사용자 니즈 기반의 챗봇 개발 프로세스: 디자인 사고방법론을 중심으로)

  • Kim, Museong;Seo, Bong-Goon;Park, Do-Hyung
    • Journal of Intelligence and Information Systems
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    • v.25 no.3
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    • pp.221-238
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    • 2019
  • Recently, companies and public institutions have been actively introducing chatbot services in the field of customer counseling and response. The introduction of the chatbot service not only brings labor cost savings to companies and organizations, but also enables rapid communication with customers. Advances in data analytics and artificial intelligence are driving the growth of these chatbot services. The current chatbot can understand users' questions and offer the most appropriate answers to questions through machine learning and deep learning. The advancement of chatbot core technologies such as NLP, NLU, and NLG has made it possible to understand words, understand paragraphs, understand meanings, and understand emotions. For this reason, the value of chatbots continues to rise. However, technology-oriented chatbots can be inconsistent with what users want inherently, so chatbots need to be addressed in the area of the user experience, not just in the area of technology. The Fourth Industrial Revolution represents the importance of the User Experience as well as the advancement of artificial intelligence, big data, cloud, and IoT technologies. The development of IT technology and the importance of user experience have provided people with a variety of environments and changed lifestyles. This means that experiences in interactions with people, services(products) and the environment become very important. Therefore, it is time to develop a user needs-based services(products) that can provide new experiences and values to people. This study proposes a chatbot development process based on user needs by applying the design thinking approach, a representative methodology in the field of user experience, to chatbot development. The process proposed in this study consists of four steps. The first step is 'setting up knowledge domain' to set up the chatbot's expertise. Accumulating the information corresponding to the configured domain and deriving the insight is the second step, 'Knowledge accumulation and Insight identification'. The third step is 'Opportunity Development and Prototyping'. It is going to start full-scale development at this stage. Finally, the 'User Feedback' step is to receive feedback from users on the developed prototype. This creates a "user needs-based service (product)" that meets the process's objectives. Beginning with the fact gathering through user observation, Perform the process of abstraction to derive insights and explore opportunities. Next, it is expected to develop a chatbot that meets the user's needs through the process of materializing to structure the desired information and providing the function that fits the user's mental model. In this study, we present the actual construction examples for the domestic cosmetics market to confirm the effectiveness of the proposed process. The reason why it chose the domestic cosmetics market as its case is because it shows strong characteristics of users' experiences, so it can quickly understand responses from users. This study has a theoretical implication in that it proposed a new chatbot development process by incorporating the design thinking methodology into the chatbot development process. This research is different from the existing chatbot development research in that it focuses on user experience, not technology. It also has practical implications in that companies or institutions propose realistic methods that can be applied immediately. In particular, the process proposed in this study can be accessed and utilized by anyone, since 'user needs-based chatbots' can be developed even if they are not experts. This study suggests that further studies are needed because only one field of study was conducted. In addition to the cosmetics market, additional research should be conducted in various fields in which the user experience appears, such as the smart phone and the automotive market. Through this, it will be able to be reborn as a general process necessary for 'development of chatbots centered on user experience, not technology centered'.