• 품질경영학회지
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• 제48권2호
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• pp.283-296
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• 2020

Purpose: This study examined the importance and satisfaction of consumer's perception of the information delivery format of products and services required and recommended by KS A ISO / IEC Guide 13: 2003 and KS A ISO / IEC Guide 37: 2003. Methods: In this study, the importance and satisfaction of clarity, principles of information transfer, how to use expressions and technical terms, and technical terms, warning signs, and durability were investigated. Results: The t-test analysis of the importance and satisfaction of the Writing Rules of the product user guide showed that all items had statistically significant differences. The importance of the writing rules of the product user guide for the use of the product was in the order of warning signs (4.423), how to use expressions and technical terms (4.215), principles of information transfer (4.163), clarity (3.914), and finally durability (3.851). Conclusion: Among the 'explanation,' 'instruction' and 'warning' functions of the Product User Guide, the consumer uses the manual to identify the inherent dangers and misuse of the product. Besides, since the life of the product is prolonged, the Product User Guide also needs to improve the quality of the cover or paper so that it can use for a long time.

• 한국식생활문화학회지
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• 제31권5호
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• pp.465-472
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• 2016

The purpose of this study was to provide basic data for development of vinegar-based sauce and menu for foodservice institution and restaurant. To accomplish this, importance-performance analysis (IPA) was adopted as the major research method by analyzing the overall perception and characteristics of purchasing of vinegar-based sauce. A significant difference was detected in all items except package design for importance and satisfaction (p<0.01). Highest importance and satisfaction were determined for taste and convenience, respectively. Price and additive belonged to quadrant 2, where level of importance is low but satisfaction is high. Preference and satisfaction showed significant differences in all items (p<0.05). Meat and seafood belonged to quadrant 2 where level of importance is low but satisfaction is high. Developing a variety of vinegar-based sauces that meet consumers' well-being needs is needed.

• 영재교육연구
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• 제25권6호
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• pp.927-949
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• 2015

본 연구는 영재교육 담당교원의 핵심역량에 대한 중요도와 실행도는 어떠한지 알아보는데 목적이 있다. 이를 위해 초등학교 수학과 과학영역의 영재 담당 교원 114명을 대상으로 영재교육 담당교원의 핵심역량에 대한 중요도와 실행도 설문을 실시하였으며 그 결과를 IPA Matrix를 활용하여 분석하였다. 연구결과, 첫째, 영재교육 담당 교원들의 핵심역량에 대한 중요도과 실행도에 있어 유의한 차이가 나타났다. 둘째, IPA Matrix 분석을 살펴보면 핵심역량 중 지식과 이해, 연구와 교수, 열정과 동기, 윤리와 도덕의 역량은 중요도와 실행도 모두 높게 나타났으나, 소통과 실행, 전문성 교육과정개발 역량은 중요도와 실행도 모두 낮게 분포하는 것으로 나타났다. 세부역량별 차이에 있어 인지적 역량군에서는 '영재성 발달에 대한 지식', '질문에 대한 창의적 답변 능력', '교과 간 융합능력', '창의적 문제해결력 증진을 위한 교수능력'과 정의적 역량군에서는 '영재학생의 문제행동파악'이 중요도는 높지만 실행도는 낮은 것으로 나타났다. 셋째, 수학-과학 영역별 핵심역량의 중요도와 실행도를 분석한 결과, 차이가 있는 영역은 '열정과 동기'로 수학에서는 중요도와 실행도 모두 높은 영역에 위치하는 것으로 나타난 반면, 과학에서는 중요도는 낮고 실행도는 높은 영역에 위치하는 것으로 나타났다. 추가적으로 수학영역과 과학영역의 세부역량별 차이를 살펴본 결과, 수학영역에서는 '영재성 발달에 대한 지식'과 '학급에서의 영재아 판별 능력', '정보수집과 활용능력', '다양한 질문에 대한 창의적 답변능력'이 중요도에 비해 실행도가 낮은 영역에 위치하는 것으로 나타났다. 반면 과학영역의 경우는 '해당교과에 대한 고차원적 분석과 종합능력', '해당 교과와 타 교과와의 융합 능력', '영재아에게 적합한 자기주도학습력 향상을 위한 교수법', '영재학생의 문제행동 파악'과 '상담기법을 활용한 영재 상담'이 중요도는 높으나 실행도가 낮은 영역에 위치하는 것으로 나타났다.

• 대한지역사회영양학회지
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• 제16권4호
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• pp.511-524
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• 2011

The purposes of this study was to investigate importance and performance for coffee quality attributes in Korean and Chinese university students by 3 types of coffee; coffee in coffee houses, coffee in vending machines and canned/bottled coffee. Survey was done for 360 students in Daejeon with developed questionnaires including general information, favorite type of coffee and 15 quality attributes of coffee. Finally, data from 168 Korean and 126 Chinese university students was used for statistical analysis by SPSS 18.0 package program. Results of this study were as follows: for favorite type of coffee, the rates of coffee in coffee houses, coffee in vending machines and canned/bottled coffee were 43.0% 34.8% and 22.2% in Korean students and 8.7%, 78.0%, and 12.2% in Chinese students, respectively. Comparing Chinese students and Korean students showed higher importance for several quality attributes of coffee in coffee house (p < 0.05), but lower importance for most quality-attributes of coffee in vending machine (p < 0.05) and canned/bottled coffee (p < 0.05). According to importance and performance analysis, strategies for increasing satisfaction were to improve 'price' of canned/bottled coffee in Korean students, and 'taste', 'volume', 'concentration' and 'variety' of canned/bottled coffee and 'freshness' of coffee in vending machine in Chinese students. These results suggested that differentiated marketing plans between Korean and Chinese university students should be needed in coffee industry.

• 아태비즈니스연구
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• 제15권1호
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• pp.71-85
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• 2024

Purpose - The purpose of this study is to assess the perceived importance and satisfaction of domestic tourists who visited Venice, Italy, regarding the attributes of overtourism. Design/methodology/approach - An online survey was conducted to measure the tourist perceived attributes of overtourism from November 8th to 22nd, 2023. Convenience sampling was employed to target study participants who are domestic tourists in Venice, Italy. A total of 127 responses were used for analysis, including frequency analysis, paired-sample t-tests, and Importance-Performance Analysis (IPA). Findings - First, the results of the IPA showed that attributes related to urban facilities and spaces directly associated with travel behavior were highly rated in both importance and satisfaction by tourists. Second, attributes related to carrying capacity were perceived as highly important but had lower satisfaction level. Third, tourists evaluated the management of affordable prices for tourism products as both less important and less satisfying. Lastly, attributes related to the protection of local businesses showed higher satisfaction levels compared to their perceived importance. Research implications or Originality - This study contributes to an extended understanding of overtourism by examining the phenomenon from the tourists' perspective.

• 성인간호학회지
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• 제20권2호
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• pp.296-310
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• 2008

Purpose: The purpose of this study was to compare the importance and performance of nursing interventions linked to five nursing diagnoses in CVA patients. Methods: First, total 37 nursing diagnoses were identified from the analysis of 78 nursing records of CVA patients, and then top 5 diagnoses were mapped with nursing interventions. Second, each intervention was compared in terms of importance and performance by 80 nurses working at neurosurgical units from 5 general hospitals. Data were analyzed using mean, SD, and t-test using the SPSS program. Results: Selected the top five nursing diagnoses were Acute Pain, Risk for Disuse Syndrome, Decreased Intracranial Adaptive Capacity, Ineffective Cerebral Tissue Perfusion and Acute Confusion. In general, most of the interventions were scored higher in importance than performance and most of independent interventions were not performed as frequently as it perceived in importance. The interventions which scored high in performance were the interventions ordered by physician or interventions related to medication behavior. Conclusion: We identified which nursing interventions should be performed more frequently and more critically important to nursing diagnoses. We recommend further research that enhances the performance of nursing interventions to provide better quality of nursing services to the patients in practice.

• 한국식생활문화학회지
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• 제16권5호
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• pp.423-430
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• 2001

The facts of job satisfaction and their perceived importance among elementary school foodservice dietitians were assessed. The survey instrument consisted of three parts: the job satisfaction survey was used to measure facets of job satisfaction and the level of total satisfaction; perceived importance questions for corresponding job facets; and demographic items. A survey of school food service operations was undertaken and detailed information was collected from 170 dietitians. The collected data were processed using the SPSS package program for descriptive analysis and analysis of valiance. School foodservice dietitians' importance and satisfactions scores on their job and working environment were 4.25 and 2.83, respectively. The respondents rated the subscales of 'communication' and 'nature of work' the highest and the subscales of 'pay' and 'working environment' the lowest The results of facet satisfaction scores and corresponding perceived importance scores were paired to be plotted on the Importance-Performance Analysis Grid. IPA grid was used to provide a strategy for food service managers to counteract dietitian dissatisfaction.

• 한국의료질향상학회지
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• 제25권2호
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• pp.56-72
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• 2019

Purpose: The purpose of this study was to determine the factors that influence the performance and importance of clinical nutritionists. Methods: Ninety-nine nutritionists working in mental health institutions were assessed. Results: Factors affecting the performance of clinical nutritionists in certified hospitals were shown to have a significant positive effect on the description of treatment diet, status of clinical nutrition management, and presence of a nutrition counselor. The factors affecting importance were the number of permission beds and total work experience. Conclusions: In order to improve the accreditation system of mental hospitals, it is necessary to expand the scope of this study to include hospitals with fewer beds, and clinical nutrition management should be mandatory.

• 공학교육연구
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• 제17권3호
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• pp.51-58
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• 2014

The main objective of this research lies in estimating how much importance the educators of professional general education and MSC curriculum put on assessment, and, thereafter, take what support should be provided for the efficient assessment of education. The subjects of this research are educators of professional general education and MSC curriculum in the engineering education enrichment program at the 58 universities out of 72 universities where the accreditation for engineering education is implemented. Accordingly questionnaires were distributed to a total of 58 universities among which 136 questionnaires were collected. The data analysis methods, mean and response sample T test, were used in this research. The following conclusions were drawn from the results of this research. First, tile mean of importance and performance in the 'assessment activities' were relatively high. However, in tile assessment, the assessment performance was relatively lower than the assessment importance. Second, the results of the Importance-Performance Matrix in the 'assessment activities' was analyzed by two ways. First, Analyzed with the scale mean, The result means that Keep up the Good Work (KGW) sector included all factors. Second, Analyzed with the actual mean, The result means that KGW sector included 5 factors A, J, B, D, C. Possible Overkill(PO) sector included factors C, I. Low Priority(LP) sector included 4 factors K, E, H, L. Concentrate Here (CH) sector included factor G.

• 한국콘텐츠학회논문지
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• 제13권7호
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• pp.484-496
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• 2013

다양한 모바일 기기의 보급이 확산됨에 따라, 모바일 기기를 활용한 모바일러닝의 확산이 빠르게 이루어지고 있다. 본 연구에서는 사이버대학생을 대상으로 모바일러닝 만족도에 영향을 미치는 하위요인에 대하여 학습자들이 인식하는 중요도와 실행도의 차이를 살펴보고, 이들 간의 격차를 줄일 수 있는 실천전략을 모색하고자 하였다. 선행연구를 바탕으로 모바일러닝 학습자 만족도에 영향을 미치는 요인으로 시스템, 콘텐츠, 서비스, 사용, 성과의 다섯 요인을 선정하고, 모바일러닝 학습자 213명을 대상으로 학습자들이 인식하는 중요도와 실행도의 차이를 조사하였다. t-test 결과 모든 요인과 항목에서 중요도에 비해 실행도가 낮은 것으로 나타났으며, IPA(중요도-실행도 분석) 결과 시스템 요인이 가장 시급하게 개선되어야 할 요인으로 나타났다. 이러한 결과는 모바일러닝 학습자 만족도 향상을 위해서 보다 용이하고 안정적인 시스템 확보가 시급함을 시사한다.