• 한국식품조리과학회지
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• 제27권1호
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• pp.21-31
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• 2011

The purposes of this study were to investigate the gap in perceived importance-performance between dietitians and food service workers regarding school food service sanitation and to analyze items that should be given priority for improvement. Data were collected by 440 food service workers and 71 dietitians in Gyeongbuk province. All statistical analyses were conducted using the SAS package program (version 8.2 for Windows) for descriptive analysis, t-test, and importance-performance analysis (IPA). According to the performance analysis, there were significant differences between dietitians and food service workers in 18 out of the 20 items. In all of 18 items, the evaluated performance scores according to the food service workers were higher than those of the dietitians. In addition, the results of IPA confirmed the following areas as improvement priorities: proper hand washing of food service workers, cleanliness of trays and utensils, monitoring of temperature of refrigerated/frozen foods and quality of the food materials during inspection, proper washing and disinfection of raw vegetables and fruits and maintenance of CCP records, and control of food holding temperature and methods. In conclusion, dietitians should perform education about sanitation management items that have low perceived importance and should make a plan to improve sanitation management after understanding the gap in perceived importance-performance between dietitians and food service workers.

• 농업과학연구
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• 제43권1호
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• pp.144-151
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• 2016

With an aging population in rural areas, farm owners in South Korea are also aging. In particular, this phenomenon leads to the lack of human resources in rural areas and agriculture, worsening the deterioration of the rural economy. This study aimed, firstly, to analyze the criticality of the lack of human resources and high production cost issues for farmers, before using the farm as cooperative nursery of rice seedlings. Secondly, the study analyzed farmer satisfaction after using the farm cooperative. Analysis results are as follows. The motives of the research subjects for using the co-nursery were the aging of the farming population, the expected reduction of production costs, and farmers' failure in raising seedlings. Importance-performance analysis measured the importance for the farms for cooperative raising of rice seedling at 3.49 and the performance for the farms at 3.41, with a difference of 0.07 between them. The four importance-performance matrix areas, used were as follows: concentrated efforts required (Quadrant I: concentrate here), continuous maintenance (Quadrant II: keep up the good work), gradual improvement (Quadrant III: low priority), and avoiding excessive efforts (Quadrant IV: possible overkill). Based on the results, it was concluded that improvements and efforts would be necessary for each of these areas. And, there is a need to improve services through the initiation of farmer use of this rice co-nursery.

• 한국컴퓨터정보학회논문지
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• 제23권11호
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• pp.185-191
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• 2018

The purpose of this study is to present effective basic data for business management through analysis of importance and performance of personal information protection of the elderly welfare center workers. For this purpose, the questionnaire on the protection of personal information was reconstructed based on the diagnostic level of the personal information security management level of the public institution and the questionnaire was conducted on 105 employees of the elderly welfare center in Chungbuk area. Based on the responses to the importance and the degree of performance of the personal information protection of the elderly welfare center employees, technical statistics and corresponding sample T-tests were conducted and the importance-performance analysis (IPA) was used. Followings are the results of this study: First, there is a statistically significant difference between the importance and the implementation of the management system for the protection of personal information of the workers in the elderly welfare center, establishment and implementation of protection measures, establishment and implementation of infringement measures. Second, IPA analysis on the protection of personal information of the workers in the elderly welfare center shows that the establishment and implementation of protection measures are the areas to maintain good performance. Third, in IPA analysis of the sub-factors of the personal information protection of the workers in the welfare center of the elderly, in the construction and management of the management system, in performing the role of the personal information protection officer and establishing and implementing protection measures, The factors of prevention of information disclosure and exposure and the safe use and management of personal information processing system were analyzed as areas requiring intensive improvement. This study is meaningful as a basic research that can raise the awareness of the personal information protection of the workers in the elderly welfare center and induce the improvement of the related work.

• 한국식품영양학회지
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• 제34권1호
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• pp.123-131
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• 2021

This study investigated the current status of foodservice management and the importance and performance of foodservice management according to the level of knowledge of workers. A survey was conducted between February 2015 and March 2015 for 329 foodservice workers at Community Child Centers in Chungbuk Area. Of these respondents, the majority (78.4%) of them were females. Most of them were in their 40s (40.4%) or 50s (33.4%). If the respondent's correct answer rate of knowledge was 0~50% or 51~100%, the respondent was classified into a 'Low Group (LG, n=175)' or a 'High Group (HG, n=154)'. Among a total of 14 foodservice management questions, 6 items (personal hygiene: 1 item; food material: 2 items; and food processing: 3 items) had relatively higher performance scores for workers in HG than for workers in LG. As a result of Importance-Performance analysis, 'Use different knives and cutting boards for fish, meat, and vegetables' was a variable of high importance but low performance. It was found that improvement was most urgently needed. Results of this study can be used to derive important items for improving foodservice management and policy development for foodservice workers at Community Child Centers.

• 한국유기농업학회지
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• 제26권4호
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• pp.585-597
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• 2018

The purpose of this study is to analyze the cases of Asan-si and Hongseong-gun in Chungcheongnam-do to derive the direction of development of the school meal support center and improvement of the school meal policy in connection with local food. We conducted a survey on the importance and performance of school meal support policy and local food supply policy for nutritionists in two areas. In addition, we identified the issues to be improved intensively and the issues to be continuously managed over the medium to long term, and suggested directions for improvement using IPA. As a result of the importance-performance analysis of school meal support policy and local food supply policy, both Asan-si and Hongseong-gun. focused on improving the price and quality of local food.

• 한국ITS학회 논문지
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• 제17권3호
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• pp.46-58
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• 2018

농어촌지역에서 수요응답형교통(demand response transport, DRT)이 정착하기 위해서는 수요부족의 문제가 있는 농어촌버스보다 긍정적 측면이 많아야 된다. 연구는 기존 농어촌버스와 DRT가 혼용 운행되고 있는 지역에서 DRT의 중요도와 실행도(importance- performance analysis, IPA)를 분석하고, 농어촌버스 만족도와의 관계성 분석하기 위해 IPA의 불일치 이론을 적용한다. IPA 결과로 가장 시급한 개선항목은 DRT 운행범위이며 환승위치, 환승시간, 환승거리, 정시도착, 안전운전, 운행시간, 차량수가 개선항목이다. 불일치이론 결과 농어촌버스와 비교하여 DRT 활성화를 위해서는 실행도보다 중요도가 큰 경우, 환승 편리성, 운행 시간 및 범위, 운행차량에 대해 실행도를 높인다. 실행도보다 중요도가 작은 경우 차량청결도, 안전운전, 운영자 친절, 환승요소, 운행요소, 요금은 지속적인 실행도가 유지되도록 한다.

• 디지털융복합연구
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• 제7권2호
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• pp.1-12
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• 2009

This study explored which the component factors on innovation brand to building an organizational culture of government. The innovation brand perception of organizational officers are in order brand awareness(recognition, discrimination) and brand loyalty(identification, ease of memory, meaning diffusion, the reaction of customer needs), brand salience, brand knowledge and brand innovation. The result of Importance-Performance analysis are as follows. We can see that Brand loyalty have Quadrant I meaning good management implementation. Brand Knowledge have Quadrant II meaning concentrate improving. Brand Uniqueness have Quadrant III meaning improving. And Recognition, familiarity and salience have Quadrant IV meaning low relative importance and high performance. The Quadrant IV consider the cost and benefit of brand management.

• 한국수학교육학회지시리즈A:수학교육
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• 제59권4호
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• pp.295-312
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• 2020

본 연구는 중등학교 수학교사의 평가에 대한 인식을 조사하고 비교하기 위하여 진행되었다. 이를 위해 인천지역에 근무하는 중학교 188명, 고등학교 125명의 수학교사로부터 평가에 관한 6가지 영역과 과정 중심 평가에 대한 일반적인 인식에 대하여 설문조사를 실시하였다. 연구 자료는 중요도-수행도 분석기법(IPA)을 사용하여 학교급별, 경력별, 학교규모별로 비교 분석하였다. 주요 연구 결과로 대부분의 영역에서 중학교 수학교사들이 고등학교에 비해 중요도와 수행도 모두 높게 나타났다. 경력별로는 경력이 높을수록 높은 중요도-높은 수행도, 낮은 중요도-낮은 수행도가 많이 나타나고. 학교규모가 클수록 낮은 중요도-높은 수행도에 다양한 의견이 나타났다.

• 한국보육지원학회지
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• 제14권4호
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• pp.1-24
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• 2018

Objective: The purpose of this study was to investigate the differences in early childhood teachers' perceptions of the importance and institutional performance regarding young children's rights. Methods: 171 early childhood teachers responded to the questionnaires. The data were analyzed by using the paired sample t-test and the IPA graph to identify differences in the teachers' perceptions of the importance and performance of each right. Results: First, the teachers perceived the importance of children's rights to be high but low in institutional performance. The main effect of teaching years on the perception appeared significant only regarding performance of the rights of protection and participation. The main effect of teacher education experiences was significant in all areas except the importance of survival rights. The results from Two-Way ANOVA showed the two variables have no interaction. Second, the second quadrant of the IPA matrix displayed the items regarding initiative and autonomy of young children. Both inexperienced- and highly-experiencedteachers, when they had teacher education, recognized that the items related to participation rights should be further improved. Conclusion/Implications: We discussed the various ways in which children's rights should be improved and ways of improving teacher education according to teacher variables in order to promote young children's rights.

• 한국콘텐츠학회논문지
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• 제8권2호
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• pp.164-172
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• 2008

본 연구는 승객들이 인식하는 항공사 서비스 품질에 대한 중요도와 만족도가 어떠한 차이가 있는지를 분석하고 이를 통해 궁극적으로 항공사의 서비스 품질 개선을 위한 기초자료로 활용할 목적으로 수행되었다. 항공사 서비스 품질에 대한 중요도와 만족도를 알아보기 위해 중요도-만족도 분석(Importance-performance analysis: IPA)을 이용하였고, 분석결과 한국 국제선 승객이 인지하고 있는 항공사 서비스 품질에 대한 중요도와 만족도는 차이가 있는 것으로 나타났다. 특히 IPA 결과 한국을 운항하는 항공사들이 무엇보다도 개선을 위한 집중적인 노력을 기울여야 하는 서비스 요인인 승객들이 중요하게 여기고 있지만 실제로 만족하지 못하는 서비스 요인은 '기내식', '좌석의 안락감', '좌석의 폭과 다리를 뻗는 공간', '탑승수속 서비스'인 것으로 분석되었다. 본 연구의 IPA결과를 토대로 항공사들은 강점과 약점을 파악하고 이를 통해 궁극적으로 항공사의 수익을 극대화 할 수 있는 방안을 세워야 할 것이다.