• The Journal of Korean Institute of Communications and Information Sciences
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• v.30 no.9A
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• pp.762-771
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• 2005

In this paper, an efficient Adaptive quality-of-service (QoS) traffic control scheme with priority scheduling is proposed for the multimedia traffic transmission over wireless access networks. The objective of the proposed adaptive QoS control (AQC) scheme is to realize end-to-end QoS, to be scalable without the excess signaling process, and to adapt dynamically to the network traffic state according to traffic flow characteristics. Here, the reservation scheme can be used over the wireless access network in order to get the per-flow guarantees necessary for implementation of some kinds of multimedia applications. The AQC model is based on both differentiated service model with different lier hop behaviors and priority scheduling one. It consists of several various routers, access points, and bandwidth broker and adopts the IEEE 802.1 le wireless radio technique for wireless access interface. The AQC scheme includes queue management and packet scheduler to transmit class-based packets with different per hop behaviors (PHBs). Simulation results demonstrate effectiveness of the proposed AQC scheme.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.10a
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• pp.463-466
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• 2004

This paper suggests the evaluation method of success factors of CRM implementation using AHP technique, and presents why firms implement CRM, how it could be successfully implemented, and what is the most important factor. For the purpose, this study applies the method to department stores' industry. AHP structure consists of three steps to determine CRM's key success factors. First of all, strengthening loyalty of customers, improvement of service quality, upgrade of intelligence system and advancement of management process are selected as superordinate object (i.e. CRM-implementation goal). The next project factor, technology/data factor and organizational factor were decided as success factor of CRM-implementation. Subordinate criteria of project factor consist of 11 criteria. The experimental results of this study show that department stores think advancement of management process and improvement of service quality as most important purposes for CRM implementation. The results also indicate that among the subordinate success factors, accuracy of customer information, conversion to customer-oriented business model, practical use of experienced consultant, and establishing IT infrastructure for CRM are evaluated as most important success factors for CRM implementation.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.35 no.4
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• pp.194-201
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• 2012

Because the difference between products and services are getting less and less, service and manufacturing companies' efforts are increasingly focused on utilizing services to satisfy customers' needs under today's competitive market environment. The value of services depends on service reliability that is identified by satisfaction derived from the relationship between customer needs and service providers. In this paper, we extend concepts from the fault tree analysis for reliability analysis of tangible systems to services. We use an event-based process model to facilitate service design and represent the relationships between functions and failures in a service. The objective of this research is to propose a method for evaluating service reliability based on service processes using service blueprint and FTA. We can identify the failure mode of service in a service delivery process with a service blueprint. The fuzzy membership function is used to characterize the probability of failure based on linguistic terms. FTA is employed to estimate the reliability of service delivery processes with risk factors that are represented as potential failure causes. To demonstrate implementation of the proposed method, we use a case study involving a typical automotive service operation.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.39C no.6
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• pp.466-475
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• 2014

The IVEF service is the draft standard designed for exchange of information on sea traffic between the vessel traffic systems and between the vessels. Standardization of this service is under way as a part of the next-generation navigation system, called e-Navigation. The International Association of Lighthouse Authorities (IALA) suggests, on its recommendation V-145, the IVEF service model and the protocol for provisioning of this service. But the detailed configuration of this service must be designed by the users. This study suggests, based on the basic service model and protocol provided in the recommendation V-145, the implementation of the J-VTS middleware which will facilitate exchange of information on sea traffic. The J-VTS middleware consists of various components for providing the IVEF service and for processing the IVEF message protocols. The vessel traffic systems and the vessels corresponding to upper-layer applications may use the IVEF service with the functions provided by the J-VTS middleware, and the services are designed to be accessed according to the security level of users.

• Journal of Information Technology Applications and Management
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• v.10 no.1
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• pp.127-146
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• 2003

With the spread of Internet, e-business using Internet technology is being actively developed and operated. Currently, on behalf of the international e-business framework, International standard such as ebXML and Web Service is being advanced. We are able to publish and search business information through ebXML and Web Service and then actual trading between partners is accomplished. By the way, it is Registry that play an important part in e-business. Registry is an e-business infrastructure for enabling building, deploying, and the discovery of business Information. We can do e-business through Registries dynamically and share the resources. Representatives of Registry are ebXML and UDDI used as an international standard. We will meet with some problems when using Registries. ebXML Is focused on B2B collaborations and Web Service Is focused on application integrations. So we must use ebXML and Web Service characteristically, and sometimes use all at need. ebXML and Web Service contain business information by Registry specific way. So When using the services offered by ebXML and Web Service, we should access each Registry by using Registry specific tools. This thesis intended to integrate business information from ebXML Registry and UDDI Registry to accomplish e-business conveniently This thesis defined the common data model as well as integrated query language for integrated access to ebXML and Web Service along with design and implementation of the system.

• The Journal of the Korea Contents Association
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• v.9 no.10
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• pp.268-273
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• 2009

Recently, the cases of communications between the applications and interaction applications using the Web services in the implementation of the business logics among the enterprises are generalized. Therefore the needs for the more efficient business models are expanded. According to the vigorous usage of the Web services, the selection of the services which guarantee the optimum level of service quality among the various Web services is also important. Another trend of the industrial world is to apply the service sciences to the enterprise business together with the extension of the service industry. In this paper a business model which considers the quality aspect of the Web services is proposed. And the methods to apply the service sciences to this model are proposed.

• Journal of KIISE:Software and Applications
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• v.33 no.5
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• pp.460-469
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• 2006

To integrate heterogeneous distributed systems, there exist various researches and developments for the purpose of its adoption into enterprise environment. However, when web service technologies are applied, it is difficult to adopt directly existing software system development methodologies, because of the peculiar architecture of web services, such as service provider, service requester, and service repository. M4WSD(Method for Wes Services Development) is a web service development process model and involves procedures and guidelines to develop web services based on a Use Case model that is elicited from a business domain in requirement analysis. In this paper, we focus on how to determine key realization decisions for each service. The assessment guidelines help you to structure the problem of determining implementation strategy.

• The Korean Journal of Emergency Medical Services
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• v.6 no.1
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• pp.27-37
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• 2002

The health and medical service attracts more public attention as the economy of Korea is rapidly growing up and the standard of living is elevated. Especially, the interest and demand on the prehospital emergency medical service that consists of the important part of primary medical service that is directly related to the life of patients are gradually increased. However, as compared with other advanced countries such as America in this area, Korea actually fell behind in the utilization of IT (Information Technology) to maximize the efficiency of emergency service system as well as has a problem in the general service system. This study suggested the necessity to introduce EMD (Emergency Medical Dispatch) system that takes a great role as the core part in the prehospital emergency medical service that is not systemized in Korea yet. In addition, this study proposed the implementation model of EMD ASP system using ASP (Application Service Provider) in EMD system to flexibly deal with the change of IT and efficient implementation and integration of information system as well as to significantly reduce cost through wire/wireless high speed Internet network that is politically promoted in Korea on the basis of EMD. The system analysis and design was executed by HIPO (Hierarchy Plus Input Process Output) analysis that was the conceptual design technology for EMD information system modeling based on ASP and DFD (Data Flow Diagram). This study proposed DB table configuration and data schema to implement the application of web browser interface in EMD system through ERD(ER-Diagram) of EMD ASP system. Finally, this study described how to implement and utilize EMD information system. This study aims to facilitate the qualitative development of emergency medical service in the future as suggesting the concrete models for the implementation of high value-added prehospital emergency medical information system as applying ASP concept to EMD system of prehospital emergency medical service area.

• The Journal of the Korea Contents Association
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• v.11 no.2
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• pp.101-112
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• 2011

As the society has become maturer, stress has emerged as a hot social issue. In this paper, we proposed the design and implementation of a customized contents service system for relieving users' stress. In the proposed system, we compute the stress index from a user's biometics and psychology, and recommend a combination of video, sound, aroma, and lighting based on the index and user's data such as preferences, and provide the recommended contents service. We first classify symptoms of stress and then define a tool for self assessment. We classify video, sound, aroma, and lighting contents as well according to the defined symptoms. We propose 3-phase customized recommender and service model for customized contents service. We design and implement a customized contents service system for relieving users' stress. Different from existing systems, this proposed system has an individually-customized system and provides a diverse combination of different content's types.

• Journal of the Korean Association of Geographic Information Studies
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• v.14 no.1
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• pp.49-58
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• 2011

Recently, GIS(Geographic Information System) has been developed to personalized service for providing the specialized services that is aimed to personal user based on mobile communication. The existing GIS system provides comprehensive and simple information but GIS System for personalized service must provide the adjustive information through the personal interest profile based on POI(PoInt of Interest). This paper describes the intelligent retrieval geographical information service module for providing personal oriented geographic information service. Our proposal model consists of user preference profile, acquisition of POI through hybrid network (Wireless LAN, CDMA), service platform and implementation of prototype system. Implementation model can apply to the life information service like restaurant, oil station, convenient store and etc.