• Title/Summary/Keyword: IT management

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The Business Ethics and Innovation Management Performance of IT Service Firm's in Korea (IT서비스 기업의 윤리 수준과 혁신 경영 성과)

  • Ahn, Yeon S.
    • Journal of Information Technology Services
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    • v.13 no.4
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    • pp.155-168
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    • 2014
  • This paper discussed about business ethics and innovation management performance of IT service firms in Korea. To prove empirically the research hypothesis, the statistical analysis was based on the response from the 92 IT Service firms in Korean. As analysis results, it was found that the business ethics of organizations were the effect factors of the innovation management performance. And the knowledge competency and creativity are confirmed as a mediator between the business ethics and innovation management performance. So this paper suggests that business ethics in organizations are the important factor for enhancement of IT service firm's innovation performance. Specially the mediation effects of knowledge competency and creativity variables were proved empirically for the relation between the business ethics and innovation management performance. So it is desirable that knowledge-based service firms, for example IT service firms, have to strive to upgrade their level of business ethics and to link with their creativity and knowledge competency.

Management of Information Technology Spending - Best practice in Korean firms - (기업 정보화 지출 관리에 관한 연구 - 대기업 정보화 지출 관리 사례를 중심으로 한 실증적 연구 -)

  • Lee, Seog-Jun
    • Asia pacific journal of information systems
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    • v.9 no.2
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    • pp.59-75
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    • 1999
  • Identifying benefit from IT spending is of great concern to most firms in today's competing world. Cost-benefit analysis of IT spending can be conducted when firms have systematic management process of IT spending and the supporting data. This paper examined Korean firm's management process of IT spending, and proposes the best practice. Management process of IT spending and the definition of IT expense and investment were proposed based on the best practice. A proposition that "IT expenses and investments need to be distinguished to manage IT spending effectively' was proposed. Hypotheses were generated and tested with empirical data. Statistical analyses show that ratios of IT investment to IT expense were significantly different during the study period. The results of the study imply that firms can acquire useful information by distinguishing IT expense and investment in the management process of IT spending.

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A Cost Optimization Model of IT Operation Service by Improving Service Request Management Process (서비스 요청 관리 프로세스 개선을 통한 IT 운영비용 최적화 방안)

  • Kang, Un-Sik;Bae, Kyoung-Han;Kim, Hyun-Soo
    • Journal of Information Technology Services
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    • v.6 no.3
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    • pp.87-110
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    • 2007
  • Recently, researches on IT Service Management (ITSM) for improving information system operation service and information system outsourcing cost estimation model are proliferating. This study suggests a new cost model of IT operation service and optimizing method based upon the characteristics of operation service as a long-term and continuous business service for both user's and service provider's point of view. This study explains the cost optimization model of IT operation service by improving service request management process, such as adequate reception and control, proper valuation, process management using project management methodology, effective organization and time management of service personnel. Especially in this study, service ability improvement effect and fixed operation cost reduction effect are defined to prove the proposed new cost model.

A Study on the Agile Approach in Battlefield Management Information System R&D Project in Korea Military (국방 전장관리정보체계 연구개발사업의 애자일 적용 방안 연구)

  • Yun, SungHyun;Lim, GyooGun
    • Journal of Information Technology Services
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    • v.20 no.1
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    • pp.41-54
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    • 2021
  • The SW-centered battlefield management information system R&D project takes a long period of 5-10 years or more by applying a complex and rigid batch acquisition strategy. In order to solve this problem, it is necessary to institutionalize a rapid and flexible battlefield management information system R&D project management procedure applying agile development methodology, and a government project management organization and contract management method to support it In this study, we analyzed the case of applying the Agile development method centered on Scrum to the US SW-centered weapon system R&D project and the characteristics and problems of the battlefield management information system R&D project in Korea, and suggested improvement measures as follows. First, the battlefield management information system R&D model applies the hybrid development method, and the system requirements analysis and system structure design use the existing waterfall development procedure, and the agile method is applied from the SW requirements analysis to the system integration stage. Second, flexible adjustment of performance, schedule, and cost by organizing an Agile IPT in which military (requirements) - DAPA (project management) - developer - functional specialized organizations (test and evaluation, quality, government research institutes, etc.) participate. Third, improving the Basic Order Agreement so that it can be applied to agile R&D.

Valuation of Benefits from the Adoption of Project Information Management System

  • Kyong Ju Kim;Kyoungmin Kim;Ki Yong Kang;Geon Hee Lee
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.1548-1552
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    • 2009
  • In the construction industry, IT has been an alternative for the enhancement of productivity and technical advances through a paradigm shift. While it has been recognized that the IT system will have a substantial influence on the industry, a quantitative valuation has been very limited. This paper has chosen EVMS (Earned Value Management System), which supports the integrated management of cost and schedule by utilizing IT tools, and which is the largest trend in the construction IT industry in Korea, in order to suggest an analysis model for the valuation of IT. The CVM (Contingent Valuation Method) is used to quantitatively measure intangible value of IT application. Then, a valuation and analysis model were suggested for the quantitative valuation of the effect of IT adoption. In terms of willingness to pay for EVMS, the expected benefits from the adoption of EVMS were US$ 584.52 per man annually. This research should be helpful for construction companies evaluating their investment to Project Management Information System.

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A Study of Home Informatization and it′s Effect on the Family Resource Management - focused on the Internet Use- (가정정보화와 이로 인한 가정자원관리의 변화에 대한 연구 - 인터넷사용을 중심으로 -)

  • 이기영;이현아
    • Journal of Families and Better Life
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    • v.20 no.1
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    • pp.17-31
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    • 2002
  • The purpose of this study is to investigate the effects of home informatization on the family resource management. For this purpose we analyze the level of home informatization focused on the Internet use and it's effects on the family resource management through time management and financial management. Data were collected from 582 housewives who use the Internet at home. The results show that home informatization through the Internet use has changed family resource management totally. It contributes to improve planning and efficiency of resource management, but simultaneously it causes the imbalance of resource management. And the Internet use of housewives also affects time allocation and household expenditure. These changes depend on socio-demographics variables, home informatization related variables, and personal resource variables. The results show that the ability to manage time and finance have much more importance to improve the level of planning and efficiency and to decrease the level of imbalance in managerial subsystem. The results of this research suggest several implications for public policy.

The Effects of IT Project Risk Management Factors on Project Performance (IT 프로젝트 위험관리요인이 프로젝트 성과에 미치는 영향)

  • Jang, Sung-Bong;Kwahk, Kee-Young
    • Korean Management Science Review
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    • v.28 no.2
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    • pp.31-51
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    • 2011
  • Many companies have considered IT outsourcing as one of strategic alternatives in order to rapidly respond to changing business environment and strengthen their competitiveness. Despite its strategic role, however, IT outsourcing project has been plagued by a high failure rate and difficulty in realizing the promised project performance because of its inappropriate risk management. This study examines the effect of IT project management risk factors on project performance. We propose that project risk management factors(communication, technology sharing, and project control) influence project performance(process performance and product performance). Based on the empirical results, theoretical and practical implications of the study are discussed along with its limitations.

A Study on the Industrial Organization Policy for the Market-oriented Fisheries Management (시장유인적 어업관리를 위한 산업조직정책에 관한 연구)

  • 신용민
    • The Journal of Fisheries Business Administration
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    • v.34 no.2
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    • pp.1-25
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    • 2003
  • During the past 100 years, Korean fisheries management policies have enforced the license system, it is the most typical regulation system in Korean fisheries. Even now, it has caused resource management failure, it has also invited economic inefficiency and inequity. Accordingly, the Korean government has recently introduced the self-regulatory management system for fishermen with the TAC system. These systems are one of the most market-oriented regulation systems in fisheries management systems. It is defined as regulatory policy tools other than regulations with command and control approach. It is also called “alternatives” which is composed of regulatory alternatives and non-regulatory alternatives. The self-regulatory management system and the ITQ system are cooperative-based co-management between government and fishermen as an alternative management strategy ; it is gaining the increasing attention to improve the effectiveness of fisheries management in Korea. It is expected not only to positively improve function in fisheries regulation, but also to decrease inefficiency in fisheries policies. However, these systems have many problems. The monopolization of rent is one of the typical examples. As solutions for the problem in the aspect of fishery management, fisheries policy is need of approach to industrial organization. For instance, Contestable market theory is one of the good theoretical background, it mean that market is able to free entry and free exit. Thus, fisheries management carry out policies such as revitalization of the used market of capital goods in fisheries, organize of the self-regulatory management group. Conclusively, as the exploiters and managers, fishers and the government should put emphasis on improving economic efficiency so that fishery would grow as an industry that contributes to the increase of social welfare, and the change to that direction will be the only way for our fisheries to preserve its importance.

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An Efficient Cloud Service Quality Performance Management Method Using a Time Series Framework (시계열 프레임워크를 이용한 효율적인 클라우드서비스 품질·성능 관리 방법)

  • Jung, Hyun Chul;Seo, Kwang-Kyu
    • Journal of the Semiconductor & Display Technology
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    • v.20 no.2
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    • pp.121-125
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    • 2021
  • Cloud service has the characteristic that it must be always available and that it must be able to respond immediately to user requests. This study suggests a method for constructing a proactive and autonomous quality and performance management system to meet these characteristics of cloud services. To this end, we identify quantitative measurement factors for cloud service quality and performance management, define a structure for applying a time series framework to cloud service application quality and performance management for proactive management, and then use big data and artificial intelligence for autonomous management. The flow of data processing and the configuration and flow of big data and artificial intelligence platforms were defined to combine intelligent technologies. In addition, the effectiveness was confirmed by applying it to the cloud service quality and performance management system through a case study. Using the methodology presented in this study, it is possible to improve the service management system that has been managed artificially and retrospectively through various convergence. However, since it requires the collection, processing, and processing of various types of data, it also has limitations in that data standardization must be prioritized in each technology and industry.

An Empirical Investigation into the Role of Core-Competency Orientation and IT Outsourcing Process Management Capability (핵심역량 지향성과 프로세스 관리역량이 IT 아웃소싱 성과에 미치는 연구)

  • Kim, Yong-Jin;Nam, Ki-Chan;Song, Jae-Ki;Koo, Chul-Mo
    • Asia pacific journal of information systems
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    • v.17 no.3
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    • pp.131-146
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    • 2007
  • Recently, the role of IT service providers has been enlarged from managing a single function or system to reconstructing entire information management processes in new ways to contribute to shareholder value across the enterprise. This movement toward extensive and complex outsourcing agreements has been driven by the assumption that outsourcing information technology functions is a reliable approach to maximizing resource productivity. Hiring external IT service providers to manage part or all of its information-related services helps a firm focus on its core business and provides better services to its clients, thus obtaining sustainable competitive advantage. This practice of focusing on the strategic aspect of outsourcing is referred to as strategic sourcing where the focus is capability sourcing, not procurement. Given the importance of the strategic outsourcing, however, to our knowledge, there is little empirical research on the relationship between the strategic outsourcing orientation and outsourcing performance. Moreover, there is little research on the factor that makes the strategic outsourcing effective. This study is designed to investigate the relationship between strategic IT outsourcing orientation and IT outsourcing performance and the process through which strategic IT outsourcing orientation influences outsourcing performance, Based on the framework of strategic orientation-performance and core competence based management, this study first identifies core competency orientation as a proper strategic orientation pertinent to IT outsourcing and IT outsourcing process management capability as the mediator to affect IT outsourcing performance. The proposed research model is then tested with a sample of 200 firms. The findings of this study may contribute to the literature in two ways. First, it draws on the strategic orientation - performance framework in developing its research model so that it can provide a new perspective to the well studied phenomena. This perspective allows practitioners and researchers to look at outsourcing from an angle that emphasizes the strategic decision making to outsource its IT functions. Second, by separating the concept of strategic orientation and outsourcing process management capability, this study provides practices with insight into how the strategic orientation can work effectively to achieve an expected result. In addition, the current study provides a basis for future studies that examine the factors affecting IT outsourcing performance with more controllable factors such as IT outsourcing process management capability rather than external hard-to-control factors including trust and relationship management. This study investigates the major factors that determine IT outsourcing success. Based on strategic orientation and core competency theories, we develop the proposed research model to investigate the relationship between core competency orientation and IT outsourcing performance and the mediating role of IT outsourcing process management capability on IT outsourcing performance. The model consists of two independent variables (core-competency-orientation and IT outsourcing process management capability), and two dependent variables (outsourced task complexity and IT outsourcing performance). Comprehensive data collection was conducted through an outsourcing association. The survey data were analyzed using a structural analysis method. IT outsourcing process management capability was found to mediate the effect of core competency orientation on both outsourced task complexity and IT outsourcing performance. Further analysis and findings are discussed.