• IE interfaces
• /
• v.14 no.2
• /
• pp.198-204
• /
• 2001

The ISO 9000 family of international quality management standards were revised on 15 December 2000. The ISO 9001:2000 standard is used for certification/registration and contractual purposes by organizations seeking recognition of their quality management system(QMS). We summarize key contents changed in ISO 9000:2000 family standards. To comply with ISO 9001:2000, we analyze the current QMS for steel outfit industry, using audit results from ISO 9001:1994 for seven steel outfit firms during last three years. We investigate statistical relationships between ISO 9001:2000 and ISO 9001:1994 requirements from a three dimensional contingency table with audit results. We observe that the importance of requirements of the ISO 9001:2000 sections makes a difference between companies.

• Journal of the Korean Professional Engineers Association
• /
• v.29 no.1
• /
• pp.29-35
• /
• 1996

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.23 no.57
• /
• pp.63-76
• /
• 2000

In today's competitive, market-driven world, a company's survival rests in its ability to provide quality performance products accompanied by total customer satisfaction. To satisfy the needs of customers, companies strive for defect free performances. This requires companies establish an integrated quality management system based on ISO 9000, ISO 14000, QS-9000, AS-9000, TL-9000, 100 PPM, and six sigma. This paper suggests that how to integrate implementation of quality certification systems and six sigma is an important approach in the continuous quality improvement, and six sigma efforts have become one of the key success approach. Through the various survey of total quality management system approach, it is intended to provide a chance to benchmark or give a cue on how to conduct the quality management innovation.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.22 no.53
• /
• pp.99-109
• /
• 1999

The International Organization for Standardization(ISO) is a worldwide federation of national standards bodies. Through ISO Technical Committees(TC), various International Standards are being carried out. Each member body interested in a subject for which a TC has been established has the right to be represented on that committee. ISO collaborates closely with the International Electro-technical Commission(IEC) on all matters of electro-technical standardization. ISO established the ISO 9000 Family standard in 1987, and International Standard ISO 9000-3 was worked by ISO/TC 176, Quality management and quality assurance, Subcommittee 2(SC 2), Quality systems, in accordance with the ISO/IEC Directives, Part 3: 1997 Rules for the structure and drafting of International Standards, Many organizations have applied the ISO 9000-3 for their quality system standard in the software sector. That means that ISO 9000-3: 1991 and ISO 9000-3: 1997 have been used successfully by the software industry as the internationally accepted interpretation of ISO 9001 for the development and maintenance of computer software. Additionally ISO 9000-3: 1997 involved how the software life cycle processes defined in ISO/IEC 12207: 1995, Information Technology - Software Life Cycle Processes related to the requirements of ISO 9001:1994. After having performed full reviews of the WD3, CD1, CD2 and DIS drafts of the future ISO 9001:2000, this document will partly replace the part of ISO 9000-3: 1997 for measurement analysis and improvement of quality management system in computer software industry, as an interpretation for organizations and certification bodies, which will be withdrawn when ISO 9001:1994 is replaced by ISO 9001:2000,.

• Proceedings of the KSR Conference
• /
• 2001.05a
• /
• pp.30-35
• /
• 2001

THSRC uses the self-certification system for its high-speed rail construction. The self-certification system takes advantages of obtaining good qualify in project and communicating well between contractors and QA/QC organization. But one should understand ISO 9000s and the self-certification system of contractors in advance and contractors try to control Quality of construction spontaneously. Actually, construction progress is slowed down because of increased QA/QC works. For adapting this system in domestic construction, it is need to understand ISO 9000s and the self-certification system.

• Proceedings of the Korean Operations and Management Science Society Conference
• /
• 2004.05a
• /
• pp.71-74
• /
• 2004

The organizations registered ISO 9000:1994 have upgraded to ISO 9001:2000 family through transition period by December, 2003. Some features of ISO 9001:2000 family are that it merged three ISO 9000 series, reduced 20 requirements to five major clauses, and focused on Plan-Do-Check-Act improvement cycle. We interviewed quality managers and staffs of 37 companies certified ISO 9001:2000 in Busan and Kyungnam provinces where most machine, metalwork, and manufacturing companies in South Korea are located. Using statistical analysis, we find out which status of firms are related with the requirements of five clauses. We also discover if there is any difference in performing the requirements depending on top managership, reasons for seeking ISO 9001:2000 certification, and ISO 9001:2000 operating period.

• Journal of Korean Society for Quality Management
• /
• v.26 no.1
• /
• pp.27-47
• /
• 1998

The primary objective of this research is to provide the basis of total quality management policies by reviewing previous studies which investigated effective ways to reduce product liability exposure. Specifically, the present study intends (1) to examine recent patterns and trends of product liability law in OECD countries, (2) to propose quality management policies for preventing product liability litigations, and (3) to guide the proper implementation process of ISO 9000 certification programs. The survey results show that the shift from a negligence law theory to strict liability is evident in most countries. The trend has led to make it easier for consumers to bring product liability lawsuits. Furthermore, the damage awards won by consumers have been drastically increasing. To minimize product liability exposure, manufactures should reflect comprehensive product safety concepts in establishing total quality management policies. Cooperative activities are also required between departments in companies to reach safe and satisfactory quality level. These quality management activities should be performed consistently during the total product life cycle. Failure to comply with the ISO 9000 certifications might be used as an evidence of negligence or as evidence of a design defect in court. Previous lawsuit cases, however, reveal that ISO 9001-9003 registration process alone is not sufficient in terms of product liability pervention perspectives. Therefore, manufactures should take into account ISO 9004 before implementing any other section of ISO 9000 standards.

• Journal of Korean Society for Quality Management
• /
• v.23 no.1
• /
• pp.64-73
• /
• 1995

At the time of internationalization, it is inevitable to improve the quality of products to survive the international competition. ISO 9000 series have been recognized by most companies as the quality assurance system. However, it was known to require quite many records and data which need to be controlled and analyzed. The objective of this paper is to present the procedure in establishing the quality information data base which enables a company to easily handle the required records and data for the ISO 9000 series. Examples using the quality information data base are also presented.

• Proceedings of the Safety Management and Science Conference
• /
• 2000.05a
• /
• pp.139-147
• /
• 2000

This paper studied two factors for the manufacturing companies whose number of employee are under three hundred. One is the effect of the observation of quality system under the CEO's interest degree of quality management. First, most of company answered acquiring certificate ISO 9000 is very helpful for the company management .therefore the company have competence for the change of economic environment of domestic and international economy. Second, after acquiring the certificate ISO 9000, there were many improvements in company culture, quality control and business process productivity. As a result, acquisition of certificate of ISO 9000 system makes the company culture preparing the future to become a world first class company.

• Journal of the Korea Safety Management & Science
• /
• v.6 no.2
• /
• pp.103-114
• /
• 2004

IEC 60300 series, the international standards on reliability management system are newly developed and introduced rapidly worldwide. In order to meet this fast-changing situation, it is necessary to apply them to the Korean industries effectively. It includes the establishment of the infrastructure such as documentation of Korean Standards, introduction of test equipments and test manuals, accreditation of the certification bodies and training of the specialists etc. IEC 60300 is upgraded management system of the ISO 9000 and ISO 14000. In this regard, the Korean companies which were certified with the ISO 9000 or 14000 should endeavor to find new strategies and methods to be certified with IEC 60300. This paper introduces a Quantitative method of estimating the level of the reliability management system by applying the MIR(Maturity Index on Reliability) technique. This enables the estimation of the operation level of the system and can upgrade the maturity level of it.