• Title/Summary/Keyword: ISO 9001 Certification

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Study for confidence security of certification of management system and validity examination (경영시스템 인증의 신뢰성 확보 및 유효성 심사에 관한 연구 -ISO 9001 인증을 중심으로-)

  • Lee, Eun-Sook;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.11 no.2
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    • pp.127-135
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    • 2009
  • In today's society it is often required to state objectively conformity of products (including services) to specified requirements. Conformity assessment bodies (CABs). can objectively state such conformity. These CABs perform conformity assessment activities that include certification, inspection, testing and calibration. A system to accredit CABs conformity assessment services should provide confidence to the purchaser and regulator. Certification of management system is one of means of providing assurance that the organization has implemented a system for the management of the relevant aspects of its activities, in line its policy.

SHE&Q 시스템의 통합 방안에 관한 연구

  • Gang In Seon
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2002.05a
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    • pp.515-519
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    • 2002
  • As the number of the company to acquire the certifications of ISO 9001/1400, OHSAS 18001(not official standard) is increasing, it is needed to construct a integrated business management system for the efficient application of the certifications. In this circumstances the integrated construction of the SHE & Q system so called, for Safety, Health, Environment and Qualify can take a part for the communication in the customer, the company convenience and the interested parties(the worker. the supplier and the provider). In case that each certification systems are integrated, the problems of the redundancy in the management processes and the conflicting demands are able to be solved and the efficiency of the restricted management resources fan be raised as the complexity of the redundancies in the certification management is simplified. This paper deals with the integrated strategies, its convenience and its expecting merit and demerit for the efficient application of the certification parties haying the various characters.

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A Study on the Development & Evaluation of Defense Quality Maturity Index (국방품질성숙도지수의 개발 및 평가에 관한 연구)

  • Jeong, Younggkwon;Cho, Hyunki;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.47 no.3
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    • pp.479-496
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    • 2019
  • Purpose: The purpose of this research is to develop defense quality evaluation model in order to improve the problem of private sector quality evaluation model and propose the total integrated defense quality management model which enables to evaluate not only large defense industry, but also small-medium industry. Methods: This paper consider the characteristics on ISO 9001 Quality Management System, single PPM, PASS and defense quality and develop defense quality maturity model and index which enables to measure the current quality management level and characteristics and to evaluate operational characteristics in each maturity level for domestic defense industry. Results: From 176 DQMS certified defense industry, the defense quality maturity level is 68,2, C grade. The large defense industry shows, 80.9, A grade; medium industry 69.7, C grade; small-medium industry shows 54.1, D grade. Through the classified types of industries, the current level of quality management of defense industries was diagnosed and the areas to be supplemented for the total quality management were identified. Conclusion: Developed DQMI can be used as the basic information for spreading quality management activities in the defense industry by diagnosing the overall quality management of existing defense industries and quantifying the ambiguity of non-metric measurements and measurement standard that were presented as the threshold of the defense quality management system certification process.

Implementation of Quality Manageemtn Policy and ISO 9000 Series under Product Liability Law (제조물 책임법 시행에 따른 품질경영 정책 및 ISO 9000 시리즈의 수행)

  • 변승남;이동훈
    • Journal of Korean Society for Quality Management
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    • v.26 no.1
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    • pp.27-47
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    • 1998
  • The primary objective of this research is to provide the basis of total quality management policies by reviewing previous studies which investigated effective ways to reduce product liability exposure. Specifically, the present study intends (1) to examine recent patterns and trends of product liability law in OECD countries, (2) to propose quality management policies for preventing product liability litigations, and (3) to guide the proper implementation process of ISO 9000 certification programs. The survey results show that the shift from a negligence law theory to strict liability is evident in most countries. The trend has led to make it easier for consumers to bring product liability lawsuits. Furthermore, the damage awards won by consumers have been drastically increasing. To minimize product liability exposure, manufactures should reflect comprehensive product safety concepts in establishing total quality management policies. Cooperative activities are also required between departments in companies to reach safe and satisfactory quality level. These quality management activities should be performed consistently during the total product life cycle. Failure to comply with the ISO 9000 certifications might be used as an evidence of negligence or as evidence of a design defect in court. Previous lawsuit cases, however, reveal that ISO 9001-9003 registration process alone is not sufficient in terms of product liability pervention perspectives. Therefore, manufactures should take into account ISO 9004 before implementing any other section of ISO 9000 standards.

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Satisfaction Level of Construction Quality Management by Survey of The Field Staffs (현장 실무자 대상 조사에 의한 건설공사 품질관리 관련 만족도에 관한 고찰)

  • Park, Hyeong-Geun
    • Korean Journal of Construction Engineering and Management
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    • v.10 no.2
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    • pp.34-45
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    • 2009
  • In domestic, the Quality Management system of construction work has been compounded of the association of regulation which is ground for relevant law and operation of Quality Management system by ISO/KS A 9001(QMS) established by the contractor. Two quality guaranteed systems must be operated with complementary and integrated system, but we can not make full use of QMS of contractor and only run routinized quality management system in all construction project by the standard, methods, process provided in the law. These problems were demanded better condition in the past ten years, since the ISO standards have been introduced. Establishing preventive consideration of quality management by setting a goal of drastic quality guarantee is an urgent problem of construction industry. This study is quick to fellow, which should do three things. 1. The attitude survey related quality management of staff in charge in construction site has run. 2. Base on these results, we adjust satisfaction measurement about operation of construction quality management system. 3. Subsequently, we want to offer our thesis about advanced opinion for the next.

Research of specification development & application methods for Occupational Health and Safety management System in industry (산업안전 및 보건(OH&S)경영체제 인증규격 개발과 적응 방법에 관한 연구)

  • 문재승;유왕진;우태희
    • Journal of Korean Society for Quality Management
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    • v.29 no.1
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    • pp.184-190
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    • 2001
  • Industrial structure is more developed, the economical value of human resources and the cases which risks worker's Health & Safety is expended. The Safety & Health issues are focused on elements of control for management activity simultaneously with work environment as well as the risk elements which risks worker's life and body. The activity for combination of basic management System and Safety & Health management is progressing with active discussion in ILO, BS 8800 is specified the guidance of Occupational Safety & Health Management System in UK. 1996. This research refers to BS 8800:1996, specification as a basic model, and introduce of the result of certification development result in Occupational Safety & Health management System with in ISO 14001 Environmental System Standards & ISO 9001 Quality Management System Standards and Systemic Factors. Through this applicability and efficiency evaluation, we make an effort to support and to improve the specification. Also applicability evaluation of Occupational Safety & Health management System and the specification developed for the purpose of the third party certification is applied with expending in industry, and the method is presented through the case which is required to support for method review and activities.

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A Study on Certification Activities on Aerospace Quality Management System (항공 품질경영시스템 인증활동에 관한 연구)

  • Lee, Sung-Ju;Byun, Jai-Hyun
    • Journal of Korean Society for Quality Management
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    • v.35 no.3
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    • pp.88-99
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    • 2007
  • The AS9100 aerospace standard has become the aerospace quality management system standard instead of ISO9001 and MIL-Q-9858A by international aerospace manufacturing companies. The organization which adopts AS9100 standard is to be certified by an independent third party certification body as IAQG requests. The quality management system certification assessor shall utilize the AS9101 standard prepared by IAQG to assess AS9100 organization. In this paper, AS9101 quality system questionnaire is analyzed and scoring method which characterizes AS9101 is reviewed. Score attained can be utilized as an organizational quality index. Practical data gathered by certified assessors from 2002 to 2007 are analyzed and suggested to improve the organization's system operational efficiency based on the analysis results. Suggestions can be utilized by any organization to prepare assessment or to enhance the level of quality system maturity. This study is applicable to the future as well as present aerospace manufacturing activities throughout the world.

A cluster analysis of the audit result on quality management system in architectural design and engineering firms (설계 및 엔지니어링분야의 품질경영시스템 심사결과에 대한 유형분석)

  • Bae Dae-kwon;Kim Soo-Yoo;Kim Jae-Jun
    • Korean Journal of Construction Engineering and Management
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    • v.6 no.2 s.24
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    • pp.120-128
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    • 2005
  • ISO 9001, the quality management system issued by the International Organization for Standardization, is being used by architectural design and engineering firms in order to strengthen the capability of business activities through the implementation of the international and advanced quality management systems. However, there have been significant problems in stable implementation and settlement of ISO 9001 in construction industry, which seem to be caused by key employees' lack of proper recognition and comprehension. The purpose of this research, accordingly, is to find and analyze nonconformity results which were found when the third party registrars audited the conformity of companies' quality management systems for ISO 9001 certification especially in architectural design and engineering firms. For this purpose this research was conducted by a cluster analysis of 647 audit reports out of representative 15 architectural design and engineering firms that have been audited periodically from 1997 to 2003 by the third party registrars. The analysis showed that the most frequent problems were generated in the areas of $\ulcorner$Design and Development$\lrcorner$ , $\ulcorner$production and Service Provision$\lrcorner$ , and $\ulcorner$General requirements$\lrcorner$ of the quality management system. The following, the areas of $\ulcorner$Monitoring and Measurement$\lrcorner$ and $\ulcorner$purchasing$\lrcorner$ were also analyzed as main factors which caused frequent nonconformity results. This research also shows that the corrective actions for nonconformity results are closely connected with the whole management activities in architectural design and engineering firms. Consequently, corrective actions for disposition of nonconformities should be implemented more specifically in order to settle and activate the quality management systems in architectural design and engineering firms.

An Empirical Study on the Effect of International Standard Certification Execution and CRM Satisfaction on Business Performance in B2B Transaction (B2B거래에서 국제표준인증 실행과 CRM만족도가 사업성과에 미치는 영향에 대한 실증적 연구)

  • Kim, Chang-Bong;Park, Sang-An;Jung, Jin-Young
    • Korea Trade Review
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    • v.42 no.2
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    • pp.319-344
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    • 2017
  • The international standard certification evaluates the extend to which the supplier satisfies the international standard certification standards of the supplier of the product and the service, recognizes the quality assurance ability and reliability of the supplier, thereby resolving the international trade regulation that can occur to various fields and strengthening the network of the global partnership it is making an important contribution. Therefor, in this study, the survey was conducted on 153 companies of Korean import and export companies. The research method was empirically analyzed by the structural equation model. The results of the hypothesis test of this study are as follows. First, resource management factors among the international standard certification factors in the global trade supply chain integration had a positive effects on CRM satisfaction. Second, the measurement, analysis and improvement factors of international standard certification factors had a positive effects on CRM satisfaction. Third, CRM satisfaction has a positive effects on business performance. Through this study, it is concluded that the Korean import and export companies have an important role in improving the business performance of the global trade partners.

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