• Title/Summary/Keyword: IS success model

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Factors Analysis Affecting Success of RFID Implementation (RFID 실행의 성공에 미치는 영향요인 분석)

  • Park, Yong-Jae;Rim, Myung-Hwan
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.37 no.2C
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    • pp.157-167
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    • 2012
  • RFID(Radio Frequency Identification) is regarded as one of the greatest contributing 10 technologies of the 21st century, and is a promising technology available to all industries. Each country has tried to develop RFID technology and foster its industry, and Korea has also chosen it as one of new growth engine industries with active support policies. This study was presenting implications necessary to stimulate and expedite RFID demand by analyzing the factors affecting the success of RFID implementation. In order to achieve this purpose, we categorized the factors affecting successful RFID implementation into user factors, technical factors, organizational factors, and external factors, and probed them in the previous literatures. Based on this, conceptual research model and hypothesis were set. Data collection was performed through companies adopting and running RFID, and research model and hypothesis were tested with structural equation model analysis. Finally, implications necessary to stimulate RFID demand and foster its industry were presented founded on the result of empirical analysis.

A Study on Actual Usage of Information Systems: Focusing on System Quality of Mobile Service (정보시스템의 실제 이용에 대한 연구: 모바일 서비스 시스템 품질을 중심으로)

  • Cho, Woo-Chul;Kim, Kimin;Yang, Sung-Byung
    • Asia pacific journal of information systems
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    • v.24 no.4
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    • pp.611-635
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    • 2014
  • Information systems (IS) have become ubiquitous and changed every aspect of how people live their lives. While some IS have been successfully adopted and widely used, others have failed to be adopted and crowded out in spite of remarkable progress in technologies. Both the technology acceptance model (TAM) and the IS Success Model (ISSM), among many others, have contributed to explain the reasons of success as well as failure in IS adoption and usage. While the TAM suggests that intention to use and perceived usefulness lead to actual IS usage, the ISSM indicates that information quality, system quality, and service quality affect IS usage and user satisfaction. Upon literature review, however, we found a significant void in theoretical development and its applications that employ either of the two models, and we raise research questions. First of all, in spite of the causal relationship between intention to use and actual usage, in most previous studies, only intention to use was employed as a dependent variable without overt explaining its relationship with actual usage. Moreover, even in a few studies that employed actual IS usage as a dependent variable, the degree of actual usage was measured based on users' perceptual responses to survey questionnaires. However, the measurement of actual usage based on survey responses might not be 'actual' usage in a strict sense that responders' perception may be distorted due to their selective perceptions or stereotypes. By the same token, the degree of system quality that IS users perceive might not be 'real' quality as well. This study seeks to fill this void by measuring the variables of actual usage and system quality using 'fact' data such as system logs and specifications of users' information and communications technology (ICT) devices. More specifically, we propose an integrated research model that bring together the TAM and the ISSM. The integrated model is composed of both the variables that are to be measured using fact as well as survey data. By employing the integrated model, we expect to reveal the difference between real and perceived degree of system quality, and to investigate the relationship between the perception-based measure of intention to use and the fact-based measure of actual usage. Furthermore, we also aim to add empirical findings on the general research question: what factors influence actual IS usage and how? In order to address the research question and to examine the research model, we selected a mobile campus application (MCA). We collected both fact data and survey data. For fact data, we retrieved them from the system logs such information as menu usage counts, user's device performance, display size, and operating system revision version number. At the same time, we conducted a survey among university students who use an MCA, and collected 180 valid responses. A partial least square (PLS) method was employed to validate our research model. Among nine hypotheses developed, we found five were supported while four were not. In detail, the relationships between (1) perceived system quality and perceived usefulness, (2) perceived system quality and perceived intention to use, (3) perceived usefulness and perceived intention to use, (4) quality of device platform and actual IS usage, and (5) perceived intention to use and actual IS usage were found to be significant. In comparison, the relationships between (1) quality of device platform and perceived system quality, (2) quality of device platform and perceived usefulness, (3) quality of device platform and perceived intention to use, and (4) perceived system quality and actual IS usage were not significant. The results of the study reveal notable differences from those of previous studies. First, although perceived intention to use shows a positive effect on actual IS usage, its explanatory power is very weak ($R^2$=0.064). Second, fact-based system quality (quality of user's device platform) shows a direct impact on actual IS usage without the mediating role of intention to use. Lastly, the relationships between perceived system quality (perception-based system quality) and other constructs show completely different results from those between quality of device platform (fact-based system quality) and other constructs. In the post-hoc analysis, IS users' past behavior was additionally included in the research model to further investigate the cause of such a low explanatory power of actual IS usage. The results show that past IS usage has a strong positive effect on current IS usage while intention to use does not have, implying that IS usage has already become a habitual behavior. This study provides the following several implications. First, we verify that fact-based data (i.e., system logs of real usage records) are more likely to reflect IS users' actual usage than perception-based data. In addition, by identifying the direct impact of quality of device platform on actual IS usage (without any mediating roles of attitude or intention), this study triggers further research on other potential factors that may directly influence actual IS usage. Furthermore, the results of the study provide practical strategic implications that organizations equipped with high-quality systems may directly expect high level of system usage.

A Study on the Global Market Success through the Customer Value-based Corporate Strategy : The Case of Hilti (고객가치 기반 기업전략을 통한 글로벌 시장성공 : 전동공구기업 힐티의 사례)

  • Hong, Song Hon
    • International Commerce and Information Review
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    • v.16 no.5
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    • pp.151-178
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    • 2014
  • The objective of the present case study is to analysis how effectively Hilti, which is a former family firm owned and managed by a family in Liechtenstein as a tiny european country, a land sandwiched between Switzerland and Austria, has made a global market success. Liechtenstein has $160km^2$ land and about 36,000 residents. Despite its small size of country, however, Hilti Corporation doesn't view its location as a liability in its business strategy. Hilti is a global leading provider of professional power tools in building, mining, civil engineering etc. Also, Hilti is a firm with a clear vision to become the leading industry partner for construction professionals and building installations through customer focus, high quality equipment, and tools and systems specially designed for specific jobs. This study considered Hilti as a good case, which verifies that born-conditions, endogenous factors according to Michael Porters diamond model does not decisive role more for international competitiveness of firms. Lessons from Hilti are that in order to obtain and sustain the global competitiveness of small and medium-sized firms in Korean manufacturing sector under high production cost, they have to do actively innovative. Also they can give to customers newer and higher customer-values than competitors in abroad give. The case summarizes that the strategy of Hilti for the global market success is comprised of several factors: Technological and organizational innovation, and a clear customer-value oriented business strategy and its implementation. Innovation and its integration into marketing for the customers value creation is central to Hilti's Success. The present case study is expected to provide insights and implication for many firms in Korea that are seeking to secure global presence and market success.

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System Dynamics View on Korea's Social Conflict and Policy Direction for Conflict Resolution (시스템사고로 본 우리나라 사회갈등의 구조와 갈등해소를 위한 정책방향)

  • Moon, Tae-Hoon
    • Korean System Dynamics Review
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    • v.13 no.1
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    • pp.41-62
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    • 2012
  • The purpose of this study is to examine Korea's social conflict structure from System Dynamics perspective and to suggest policy direction for conflict resolution. Unlike previous studies on Korea's social conflict, this study tries to find out core structure of Korea's social conflict with help of studies on system archetypes. As a result, Korea's social conflict structure was analyzed as a combined prototype of 'limit to the growth' archetype and 'success to the successful' archetype. Based on this combined system archetype, a simple conflict model was simulated to examine the magnitude of conflict and success that could be reached under different conditions. With simulation results, policy suggestions were made for conflict resolution.

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Factors Affecting Viral Marketing Effectiveness in Social Network Sites (소셜 네트워크 사이트의 구전 마케팅의 효과성 영향 요인)

  • Kim, Sin Tae;Kim, Jong Woo
    • Journal of Information Technology Services
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    • v.13 no.3
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    • pp.257-274
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    • 2014
  • Social Network Services (SNSs) have grown to be new and promising tools of marketing. By referring to researches done on e-mail viral marketing, this paper operationizes SNS viral marketing effectiveness to accurately reflect marketing success in SNS environment, and tries to identify its affecting factors. As potential affecting factors, fan size, advertisement type, existence of engagement elicitation and incentive are identified. By sampling real advertisement postings on Facebook, we showed that fan size, advertisement type, and engagement elicitation are factors affecting SNS viral marketing success. This research expanded the conventional model of viral marketing into SNS settings to improve understanding on SNS viral marketing. Motivation is discussed as an important factor, and this research showed that viral campaign can be more successful when it triggers internal motivation to engage, but not the external motivation. This research could also be a guide for practitioners on how to post a successful advertisement in SNSs.

A Study on Effects of Success Factors and Strategies of Convergence Products (컨버전스 제품 핵심성공요인과 전략)

  • Kang, Byung-Young;Park, Jin-Yong;Hong, Han-Kuk
    • The Journal of Information Systems
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    • v.17 no.1
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    • pp.45-62
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    • 2008
  • The purpose of this research is to investigate success factors and strategics of convergence products in Korea. The research based on existing literature regarding the innovation resistance and product bundling, examines the factors influencing consumer responses to convergence products. The research scheme was experimented through a questionnaire survey answered by 128 companies. The research model was composed of 4 groups: 1) consumer innovativeness, 2) perceived usefulness and ease of use, 3) perceived risk, 4) new product risk The results of this research reveal that consumer evaluation(consumer satisfaction and purchase intentions) are affected by consumer perceptions of risk, perceived usefulness, perceived ease of use, new product risk.

A Study on the Knowledge Creation with KMS Usage : Focusing on the Flow Theory (KMS 활용을 통한 지식창조 기제 연구 : 몰입의 관점을 중심으로)

  • Lee, Ji-Myoun;Bock, Gee-Woo;Moon, Joon-Seo;Kim, Jong-Hyun
    • Journal of Information Technology Applications and Management
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    • v.18 no.1
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    • pp.75-100
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    • 2011
  • For decades, thousands of corporation introduced knowledge management systems to respond knowledge-based society. However, it seems that the systems merely focusing on knowledge accumulation and its sharing have been bounded by many restrictions in terms of new knowledge creation based on the life cycle of knowledge management systems. Moreover, recently, a variety of knowledge management activities regarding organization, systems, and process is emphasized as a strategic asset for a corporation to create core knowledge. Therefore, this study adopted the Csikszentmihalyi's flow theory to investigate the factors affecting knowledge creation and the success factors of knowledge management systems in virtual space. Prior studies argued that flow experience should be a prerequisite for creative knowledge creation. In that vein, this research revealed the causal relationships for flow experience between the determinants of clear goal, immediate feedback, congruence of challenge and skill. Additionally, it empirically examined how flow experience affected the exploratory behavior of knowledge creation.

Determination of Commercialization Potential Through Patent Attribute Assessment in Lithium Ion Battery Technology (특허가치 평가지표 선정을 통한 기술 사업화 가능성 판단 : 리튬이온전지분야)

  • Kim, Wanki
    • Journal of Korean Institute of Industrial Engineers
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    • v.40 no.2
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    • pp.240-249
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    • 2014
  • This study aims to identify an assessment system based on multiple patent indices that can predict the likelihood of success in the commercialization of a patented technology in advance. In addition, we examine the effectiveness of our predictive model in identifying valuable technologies early on. We analyzed 3,063 secondary battery technologies patented in the US over the past 10 years. Our analysis identified 22 of the 25 most promising patented technologies, corresponding with the top 50% of industry-patented technologies that directly and indirectly succeeded in commercialization. These results support our claim that it is possible to identify attributes for the assessment of patent commercial potential to a significant degree. Our system presents a useful assessment index in the forecasting and determination of potential commercial success of patented technologies.

Quality of IPTV Affecting the Intention to Continuous Using (IPTV의 품질이 지속적인 사용의도에 미치는 영향)

  • Byun, Dae-Ho
    • Journal of Information Technology Services
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    • v.10 no.1
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    • pp.73-88
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    • 2011
  • Continuous usages of Internet Protocol Television(IPTV) is regarded as one of key factors for IPTV success. Quality improvement and increasing user satisfaction are generally contributed to intention to continue using of innovation technology. We classify the quality constructs into information quality, service quality, system quality, and experience quality and find how these constructs affect on user satisfaction and intention to continue using of IPTV. We perform factor analysis to IPTV users by developing a causal relationship model and defining measurement variables for the constructs. Through regression analysis, we found information quality and experience quality are significant to affect on intention to continue using of IPTV.

A Study on the HSCM Capabilities which Affect Usage Intention of Logistics Collaboration (물류공동화 사용의도에 영향을 미치는 의료공급사슬관리 경쟁역량 연구)

  • Jung, Dae Hyun;Kim, Jin Sung
    • The Journal of Information Systems
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    • v.31 no.2
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    • pp.179-196
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    • 2022
  • Purpose The purpose of this study is to examine what expectations and mediating factors are needed as variables necessary for the intention to use logistics hollowing out, and at the same time, what factors strengthen medical SCM competitiveness. In order to develop competitive competency variables for medical institutions that affect the intention to use logistics cavitation, we would like to examine the key success factors applying AHP model analysis. Design/methodology/approach For AMOS analysis, we conducted an online survey of four universities and analyzed 212 samples. The analysis method used SPSS, and AMOS. We proposed several factors categorized as reliability, SCM advance, and scalability. Findings The results showed that all proposed variables (competitive competencies for HSCM, expected performance) had a significant impact on intention of physical distribution cooperation. According to the measurement methods proposed in this study, key success factors for strengthening the capacity of HSCM can increase the need for physical distribution cooperation through expected performance.