• 제목/요약/키워드: IPA(importance performance analysis)

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IPA매트릭스를 이용한 초등학생의 학교스포츠클럽 유익한 수업 인식을 위한 프로그램 개발 분석 (An Analysis of Recognitions of Elementary School Students on Useful Classes among School Sport Clubs for Program Development using the IPA Method)

  • 문선호;김남영;권일권
    • 수산해양교육연구
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    • 제27권4호
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    • pp.1147-1159
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    • 2015
  • The purpose of this study was to verify the analysis of level of importance and satisfaction in recognitions of elementary school students on useful classes among school sport clubs using Importance-Performance analysis. In order to achieve this objective, samples were taken by using convenience sampling method among non-probability sampling methods, and 384 data were used as the final valid samples for this study except 16 data with missing items or insincere responses. The results of frequency analysis, exploratory factor analysis, independent samples t-test, IPA analysis by using SPSS 20.0 were as follows. First, Iquadrant included education contents of enhance ability to ingenuity, teaching method of provides option, teaching method of encourage participation activity, education contents of the aspect of fun, evaluation of motor function and emotion, education contents of explains key contents easily, and education contents of understanding overall context. II quadrant included education environment of good sport facility, class environment of fair opportunity for activity, class atmosphere of arouses interest, and class atmosphere of autonomous and voluntary. III quadrant included diverse teaching method and instructor's demonstration, class atmosphere of systematic learning, evaluation of fairness, objectivity, and credibility, and an atmosphere that can exercise. IV quadrant included education contents of enable acquisition of knowledge and degree of improvement into consideration, and class atmosphere of trust and respect between instructor and student.

청소년의 디지털 고객 경험에 관한 연구 (A Study on the Digital Customer Experience of Youths)

  • 손진희;이정재
    • 한국IT서비스학회지
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    • 제22권5호
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    • pp.1-16
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    • 2023
  • This study aimed to provide fundamental insights into the digital customer experience by identifying its components and analyzing their importance and satisfaction levels among youths. To achieve this objective, the components of digital customer experience were identified through a review of prior research and consultation with experts. Subsequently, a survey was conducted with 200 youths in Seoul and Gyeonggi-do. The main findings of the study are as follows: First, The components of the digital customer experience consisted of 12 items grouped into three categories. Second, an analysis of the disparity between the importance and satisfaction levels of digital customer experience revealed statistically significant differences across all items. Third, By utilizing IPA (Importance-Performance Analysis), the digital customer experience was categorized into four quadrant, each with its own characteristics and recommendations for management: The first quadrant, the "current level maintenance area," encompassed items related to "entertainment" and "recommended service." This area is currently functioning well but necessitates continuous attention and management. The second quadrant, the "area to be supported first," included items such as "personalization," "security," "inducing participation," "privacy," and "individuality expression." Intensive management and improvements are imperative in this quadrant. The third quadrant, the "long-term improvement area," consisted of items like 'consistency,' 'information quality,' and 'convenience.' These items require focus on long-term enhancement efforts. The fourth quadrant, the "areas where efforts have already been invested," encompassed items like 'accessibility' and 'deliberation.' It appears that excessive investment has been made in these areas relative to their importance, calling for selective investments while considering the specific issues associated with each factor. These research findings serve as essential data for managing the digital customer experiences of youths.

IPA를 활용한 국·공립대학교 기록관리 담당자의 직무분석에 관한 연구 (A Study on the Job Analysis of National and Public University Records Management Using IPA)

  • 이은정;강순애
    • 한국기록관리학회지
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    • 제20권1호
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    • pp.89-114
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    • 2020
  • 본 연구는 국·공립대학교 기록관리 담당자의 직무를 명확히 밝히고 IPA 기법을 활용하여 직종별, 경력별로 업무에 대해 인지하는 차이와 특성을 밝혀 업무의 역량강화를 위한 기초자료를 제시하는 것이 목적이다. 이를 위해 국·공립대학교 기록관리 담당자의 업무를 분석하고 설문조사를 실시하였으며, 통계분석과 IPA Matrix 분석을 실시하였다. 분석의 결과를 토대로 도출한 문제점에 대한 개선방안으로 국·공립대학교 기록연구사의 배치 의무화, 업무 수행을 위한 예산 확보, 다양한 경로를 통한 대학역사기록물 수집, 기록관리기관 평가 보완 및 수정, 경력별에 따른 직무 역량 조절 등을 제안하였다.

항공정비 품질 엔지니어의 핵심역량에 관한 연구 (A Study on the Core Competency of Aircraft Maintenance Quality Engineer)

  • 최병선;박종훈;이상천
    • 산업경영시스템학회지
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    • 제46권2호
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    • pp.47-56
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    • 2023
  • This study identified the core competencies of aircraft maintenance quality engineers and compared the importance and retention of core competencies. Through literature research, 21 core competencies were derived in three areas of management technology, elemenal technology and collaboration technology, and a survey was conducted on the importance and retention of core competencies for 42 aircraft maintenance quality engineers. As a result of the survey, the importance of all core competencies of aircraft maintenance quality engineers is 3.95/5 on average, and the retention of all core competencies is 3.99/5 on average. 'Risk Management', 'Creating Document', 'Honesty/Moral' were identified as the most important competencies in each area, and 'Quality Management', 'Language', 'Honesty/Moral' were identified as the most possessed competencies in each area. An IPA (Importance-Performance Analysis) was performed to analyze the details. Through IPA, 'Risk Management' and 'Safety Management' were evaluated as having a low degree of retention compared to a high level of importance. Therefore, they were identified as a core competencies that need to be improved first. In addition, the characteristics of each core competency and the recognition level in the field were also identified. This study will be helpful in defining the roles and functions of aircraft maintenance quality engineers to improve flight quality and prevent aviation accidents.

보육교사의 영유아 구강보건 지식과 교육 요구도 (A study on the knowledge and educational needs of infant oral health in childcare teachers)

  • 김설희;육길나
    • 한국치위생학회지
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    • 제23권4호
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    • pp.295-302
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    • 2023
  • Objectives: In this study, existing knowledge and needs of childcare teachers for developing oral health education plans for infants and young children were investigated. Methods: From March to April 2023, an online questionnaire survey led to the collection of data from 150 childcare teachers. Data were analyzed using the SPSS 22.0 program. Results: Importance-Performance Analysis (IPA) revealed that importance and knowledge of oral health education, importance of oral health, and prevention of oral diseases were priority areas, and treatment, symptoms, and causes were priority areas that needed improvement . According to the IPA on the importance of and demand for oral health education support, the importance and demand for an educational plan were both high. Expert education based on educational goals, information sharing, educational environment support, evaluation system, and monitoring was low in importance but high in demand. Conclusions: Oral care habits during infancy are important for maintaining oral health throughout life. Oral care practice should be improved by developing an oral health education plan for childcare teachers to implement.

가정간편식 제품 개발을 위한 소비자의 요구도 및 선택속성의 중요도-만족도 분석 (A Study on Domestic Consumers' Needs and Importance-Performance Analysis of Selective Attributes for Developing Home Meal Replacement (HMR) Products)

  • 박성배;이현준;김혜영;황혜선;박대섭;홍완수
    • 한국식품조리과학회지
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    • 제32권3호
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    • pp.342-352
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    • 2016
  • Purpose: This study conducted an Importance-Performance Analysis (IPA) of selective attributes of Home Meal Replacement (HMR) as well as it examined the consumers' needs and willingness to buy HMR products to explore the need for developing more HMR products. Methods: This study was conducted among domestic consumers living in Seoul and its metropolitan areas, in the age range from the 20s to the 50s, and who had experience in purchasing HMR products. From the 490 surveys retrieved, 472 (96.3%) valid surveys were analyzed. Results: The analysis of the frequency of consuming HMR products showed the following results: 247 respondents answered '1-3 times a month' (52.3%); 167 respondents stated '1-2 times a week' (35.3%). With respect to the reason of purchase, 'simplicity of the recipe' was the most common, accounting for 188 respondents (39.8%), followed by 'time efficiency' accounting for 172 respondents (36.4%). Analysis of the demand for bibimbap (mixed rice) HMR products showed that 'chicken bibimbap' had the highest preference with 5.32 points, followed by 'bulgogi bibimbap' (5.08 points), and 'kimchi bibimbap' (4.96 points). In the case of HMR products that need to undergo further development, 'low-sodium products' received the highest points of 5.41 points, followed by 'small packaged products' (5.05 points), and 'functional products' (4.98 points). The factor analysis of the 13 selective attributes showed that they can be divided into 3 factors. The IPA analysis of the selective attributes of HMRs showed 'hygiene', 'taste', 'easy to go packaging', 'convenience in intake', and 'accessibility' in the 1st quadrant. In the 2nd quadrant, 'price' and 'freshness' were shown as the factors. In the 3rd quadrant, 'easy to serve', 'familiar food menu', and 'consistent menu' were shown as the leading factors, and in the 4th quadrant, 'saving labor' was the only factor. Conclusion: Based on these results, the research concludes that with respect to developing HMR products, there is a high demand for low sodium, low calorie, small packaged products; thus, showing the need to develop various HMR products for customer satisfaction. Furthermore, it shows that there is a need to consider developing HMR products that can maintain freshness at an affordable price.

B2B 섬유 플랫폼 활성화를 위한 웹사이트 평가속성이 추천의도에 미치는 영향 (Impact of user evaluations of website attributes on recommendation intention for revitalizing B2B textile platform)

  • 최미화;김문영
    • 복식문화연구
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    • 제32권2호
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    • pp.232-246
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    • 2024
  • This study examines options to revitalize a B2B textile trading platform, exploring user satisfaction and perceptions of the importance of several website features. Between June 8 and June 21, 2023, fashion studies majors and domestic fashion brand product planners were asked to use the website of an open B2B textile platform for 30 minutes and then evaluate its features by responding to a survey. The final sample for analysis wad comprised of 150 questionnaires. To analyze the key textile website features, a paired t-test, Importance-Performance Analysis (IPA), and multiple regression analysis were utilized. The analysis classified the key textile website features related to user importance and satisfaction into the following categories: convenience, appearance, product information, and uniqueness. An analysis investigation of the differences in importance and satisfaction for each website evaluation attribute found significant differences in 12 attributes. The IPA analysis revealed that attributes such as product reliability, quality, a convenient search function, and convenient page movement are highly important to users and garner high user satisfaction; these findings demonstrate the importance of maintaining these elements. Images on the main screen, the latest trend information, and product prominence attributes also garner high importance ratings, but result in low user satisfaction, which signifies extensive revision is required. Finally, user evaluation of the convenience, appearance, and product information of the website was found to affect user recommendation intention.

지역약국 필수 실무실습 교육의 중요도, 수행도 및 교육요구도 분석 연구 (A Study on the Importance, Performance, and Educational Needs of the Community Pharmacy Practice Education)

  • 임지미;심미경
    • 한국임상약학회지
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    • 제32권4호
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    • pp.303-312
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    • 2022
  • Objective: The purpose of the study was to analyze the difference in the importance and performance of the educational content of the community pharmacy practice and find the factors that influence it. Methods: A 5-point Likert scale questionnaire asked about the importance and performance of the pharmacy practice education items to community pharmacy preceptors, current students, and professors. Data were analyzed using Microsoft office 365 Excel and IBM SPSS 21.0. Results: A total of 117 people participated. The averages of importance and performance were 4.34±0.34 and 3.71±0.45, respectively. Except for the computational entry of prescriptions and medication history, the average score for the importance of all educational items was statistically significantly higher than the one for performance. Importance Performance Analysis (IPA) identified over-the-counter medication counseling, over-the-counter drug selection consultation, pharmacy management, adverse drug reaction monitoring, and understanding and implementation of drug use evaluation as the items that needed focused effort. Borich's needs were highest in the adverse drug reaction monitoring. Conclusions: Overall, high importance and low performance indicate a need for improvement in community pharmacy practice education. Since the demand for education was high in over-the-counter medication counseling, adverse drug reaction monitoring, and OTC drug selection consultation, various supports are urgently needed to strengthen pharmacy practice education in this area in the future.

중환자실 전담간호사 역할에 대한 중환자실 의료인의 중요도와 만족도 (The Importance and Satisfaction of Intensive Care Unit Health Care Providers with Intensive Care Unit Clinical Nurse Expert's Role)

  • 문현정;최혜란
    • 디지털융복합연구
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    • 제20권1호
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    • pp.379-389
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    • 2022
  • 본 연구는 중환자실 전담간호사 역할에 대한 중환자실 의료인의 중요도와 만족도를 파악하기 위하여 시행되었다. 일개 기관의 4개 단위 내·외과계 중환자실 소속 의사, 간호사 총 138명을 대상으로 2021년 5월 3일부터 29일까지 설문을 시행하였다. 수집한 자료는 기술통계, t-test, Importance-Performance Analysis(IPA) 방법을 사용하여 분석하였다. 중환자실 전담간호사의 역할에 대한 중요도는 5점 만점에 의사 4.18점, 간호사 3.95점, 만족도는 5점 만점에 의사 4.39점, 간호사 3.85점으로 중요도(t=2.33, p=.024)와 만족도(t=5.43, p<.001)가 두 군에서 모두 통계적으로 유의한 차이가 있었다. 두 직종 모두 전문간호실무, 전문직 활동, 조정협동, 교육상담, 연구 순으로 중요도와 만족도 순위가 일치하였다. 집중개선 영역으로는 의사는 실무 표준 및 가이드라인 개발, 전문가 역할 모델과 자기 개발과 환자/가족 교육으로 나타났고, 간호사는 의료진 교육으로 평가하였다. 중환자실 전담간호사 역할에 대하여 전문성을 강화하고, 개선이 필요한 부분의 역량을 증진시키는 전략이 필요하다고 생각된다.

중요도-성취도 분석을 통한 건축 신제품의 요구사항 분석 연구 (Evaluating Essential Aspects of Novel Architectural Products: An In-depth Application of Importance-Performance Analysis)

  • 이웅균;김재엽
    • 한국건축시공학회지
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    • 제23권3호
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    • pp.305-313
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    • 2023
  • 최근의 사회적 분위기에 따라 연구 결과의 사업화에 대한 관심이 증가하고 있다. 건축 시공 분야 역시 신기술에 대한 제품화가 활발히 이루어지고 있는 실정이다. 제품에 대한 사전 분석은 향후 신제품의 시장 진출시 성패를 좌우할 수 있는 중요한 절차 중 하나이다. 따라서 본 연구는 건축 분야에서 개발된 신기술의 제품화를 위한 사전 분석 방법 중의 하나로 경영전략도구로 활용되고 있는 중요도-성취도 분석을 실시하고 이의 적용 가능성을 모색하고자 한다. 본 연구에서는 기 개발된 파이프 라인 검사용 스마트볼 제품을 평가하며, 이를 위하여 제품의 품질, 편리성, 활용가능성의 범주를 설정하였다. 하위 항목으로 17개의 요인을 설정하여 관련 전문가 및 소비 집단을 대상으로 설문조사를 실시하였다. 그 결과 좋은 작업상태 지속 유지 항목, 노력 집중화의 지향 항목, 우선 순위 낮음 항목, 과잉 낭비 가능성 항목을 선정하였으며 각각 항목에 적절한 전략적 방안을 도출하였다. 본 연구는 제품의 중요도 및 성취도 측면에서 상호관계 분석을 실시함으로써 향후 개발을 위한 우선 방향을 도출할 수 있는 방안을 제공하였다.