• 제목/요약/키워드: INDICATORS

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목표관리를 적용한 간호사 성과평가 핵심 지표개발과 가중치 산정 (Development of Key Indicators for Nurses Performance Evaluation and Estimation of Their Weights for Management by Objectives)

  • 이은화;안성희
    • 대한간호학회지
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    • 제40권1호
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    • pp.69-77
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    • 2010
  • This methodological research was designed to develop performance evaluation key indicators (PEKIs) for management by objectives (MBO) and to estimate their weights for hospital nurses. Methods: The PEKIs were developed by selecting preliminary indicators from a literature review, examining content validity and identifying their level of importance. Data were collected from November 14, 2007 to February 18, 2008. Data set for importance of indicators was obtained from 464 nurses and weights of PEKIs domain was from 453 nurses, who worked for at least 2 yr in one of three hospitals. Data were analyzed using $X^2$-test, factor analysis, and the Analytical Hierarchy Process. Results: Based upon Content Validity Index of .8 or above, 61 indicators were selected from the 100 preliminary indicators. Finally, 40 PEKIs were developed from the 61 indicators, and categorized into 10 domains. The highest weight of the 10 domains was customer satisfaction, which was followed by patient education, direct nursing care, profit increase, safety management, improvement of nursing quality, completeness of nursing records, enhancing competence of nurses, indirect nursing care, and cost reduction, in that order. Conclusion: PEKIs and their weights can be utilized for impartial evaluation and MBO for hospital nurses. Further research to verify PEKIs would lead to successful implementation of MBO.

어린이집 품질 제고를 위한 핵심 평가지표 도출: DEMATEL 기법을 이용하여 (Derivation of Key Evaluation Indicators for Improving the Quality of Daycare Centers: Using the DEMATEL Technique)

  • 박영선
    • 품질경영학회지
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    • 제47권4호
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    • pp.767-781
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    • 2019
  • Purpose: The purpose of this study is to derive key evaluation indicators to improve the quality of daycare centers by identifying the relationships among the 18 evaluation indicators of the daycare evaluation system using the DEMATEL technique. Methods: In this study, the questionnaires are completed by 17 daycare center directors who have received accreditation of daycare center. They are requested to consider the level of direct influence between two evaluation indicators. A DEMATEL analysis was conducted based on the survey results. Results: The result of the study shows that the most important indicators of daycare center quality are directors leadership, institutional operations and professionalism of staff. Among evaluation areas, educational childcare curriculum & interactions is affected by all areas, and staff area affect all areas. Conclusion: The evaluation areas and indicators of the daycare center are judged to be well-balanced. It is expected that the findings of the key evaluation indicators that should be prioritized among the evaluation indicators will be helpful to those preparing for the evaluation of the daycare center.

국내외 대학도서관 평가지표의 비교분석 (Comparative Analysis on the Evaluation Indicators of Academic Libraries)

  • 윤희윤
    • 정보관리학회지
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    • 제18권3호
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    • pp.239-264
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    • 2001
  • 이 연구는 국내외에서 대학도서관을 대상으로 제안된 평가(성과)지표의 현황을 개관하고 비교·분석하는데 그 목적이 있다. 이를 위하여 지금가지 제안된 지표들 중에서 국제기구(IFLA, ISO)와 관련단체(미국의 ALA/ACR·LARL, 영국의 LA·HEFCE·CERLIM, 일본의 대학기준협회·사립대학도서관협의회, 한국의 대학교육협의회·도서관협회)의 모형을 중심으로 주요 특징과 내용, 장점과 한계를 분석하고, 함의와 시사점을 논급하였다. 대부분의 모형은 전통적 도서관의 양적 지표에 이용자의 인식가치를 포함시키고, 전자형 자료와 서비스를 수용하는 방향으로 나아가고 있다. 그럼에도 각각의 지표에 대한 실효성은 불확실하고 미진하고, 계량화가 불가능한 것도 적지 않으며, 평가도구로 사용하기에 부적합한 것도 있다. 게다가 가장 중요한 구비조건인 가중치가 배정되지 않았거나, 부여한 경우에도 그 논리적 근거가 불분명하다. 따라서 전통적 및 전자형 대학도서관의 투입-과정-산출을 종합적으로 측정·재단할 수 있는 평가지표(명칭 및 구성의 최적성, 가중치와 척도의 적절성 등)의 개발이 필요하다.

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예산의 성과계획서에서 성과지표의 적정성 검토 및 개선방안 연구 -2020년 제주특별자치도 농업부문 성과지표를 중심으로- (A Study on the Appropriateness and Improvement Methods of Performance Indicators in the Budget Performance Plan-Using 2020 Jeju Special Self-Governing Province Agricultural Sector Performance Indicators-)

  • 주현정
    • 한국콘텐츠학회논문지
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    • 제20권9호
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    • pp.355-364
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    • 2020
  • 예산의 성과계획서는 예산과 성과를 연계하고 성과 중심적인 정책 수행을 위하여 도입되었다. 본 연구는 성과지표가 사업부서별로 어떻게 계획되고 달성되는지 알아보기 위하여 제주특별자치도의 2020년도 농업 분야 예산의 성과계획서를 대상으로 성과지표의 적정성에 대해 검토하였다. 분석결과 정책사업과 목표 간 낮은 연계성, 성과지표에 대한 가중치와 목표치에 대한 근거 불명확, 성과지표의 낮은 도전성 등의 문제점이 있었으며, 다수의 성과지표가 실적 중심의 산출지표였다. 이러한 문제점을 개선하기 위해서는 도전적인 성과지표와 인센티브를 통한 실질적인 성과지표 구축이 필요하다.

질적 간호의 결과적 지표 (Outcome Indicators of Quality Nursing Care)

  • 지성애
    • 간호행정학회지
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    • 제3권1호
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    • pp.107-118
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    • 1997
  • This study was designed to obtain basic data for development of evaluation tool which would be needed to measure the outcome of general quality nursing care of individual patient. The purpose of this study was to analyze and classify the outcome indicators of quality nursing care. The 29 articles of quality nursing care and outcome measures were selected coveniently, and analyzed to classify the outcome indicators of quality nursing care using open coding method. The results of this study were as follows: 1. Quality nursing care was defined as level of excellence of nursing care to achieve good patient outcome. 2. The 6 domains of which were health status, satisfaction, self care, patient progress and prognosis, and compliance were identified in outcome indicators of quality nursing care 3. Seven indicators of health status domain which were perceived health status, quality of life, well-being, daily activities, physical-physiological status, psychoemotional status, and social role functioning were identified. 4. Two indicators of satifaction domain which were patient satisfaction and family satisfaction were identified. 5. Three indicators of self care domain which were skill, knowledge, and home management were identified. 6. Seven indicators of patient progress and prognosis domain which were change of clinical status, resolution of nursing diagnosis and problem, days of stay, dicahrge state, recovery state, survival were identified. 7. compliance with therapeutic direction compliance was identified as an indicator of compliance domain. 8. It was sugested that studies for development of evaluation tools for outcomes of quality nursing the results of this study could be executed

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한국도서관 통계 및 지표개발에 관한 기초연구 (A Pilot Study for Library Statistics and Indicators in Korea)

  • 안안자
    • 한국비블리아학회지
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    • 제15권2호
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    • pp.5-25
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    • 2004
  • 도서관 통계는 내부적으로 도서관업무를 파악하고 평가하기 위하여, 외부적으로 사회 속에서 도서관이 얼마나 중요한 기관인가에 대한 가치와 업적을 표현하는 수단이다. 동시에 기존의 사회지표, 문화지표와도 체계를 같이 하여야 한다. 이러한 기준 하에서 미국 국가정보표준화기구(NISO)에서 개발한 도서관통계기준, 캐나다의 도서관핵심통계 등 주요국가의 도서관통계를 살피고, 전문가를 통한 델파이기법을 통한 조사를 거쳐 7개부문, 31개 한국도서관통계 항목을 개발하였다. 또한 사회지표 및 문화지표 내의 도서관 관련 지표항목으로 6개 분야 21개항목을 제시하였다.

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농촌 관광농원의 환경친화성 평가지표 개발에 관한 연구 (Indicators for Environmentally Friendliness of Tourism Farms in Rural Areas)

    • 한국조경학회지
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    • 제27권3호
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    • pp.69-79
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    • 1999
  • Recently, new concept and paradigm of 'Environmentally-Friendless' is taking a growing interest in environmental planning and design. This study is to develop the new approach of sustainable development, and to establish the indicators for environmentally-friendliness of "Tourism Farms" in rural areas. A questionnaire survey was conducted for deputy manager group and expert group. The environmentally-friendliness of tourism farms is composed of three categories, conservation of global environment(Low Impact), friendliness to surrounding nature(High Contact), and environmental health and amenities (Health '||'&'||' Amenity). Four indicators, such as saving of energy and water resource, reduction and reuse of garbage, natural purification of sewage disposal, and utilization of natural energy, were affecting the first category, i.e., conservation of global environment(Low Impact). And, friendliness to surrounding nature (High Contact) is affected by 3 indicators, such as contact to nature and diverse green areas, water intimate '||'&'||' contact areas, and natural ecology observation by biotope. Finally, the dimension of environmental health and amenity is affected by 3 indicators, such as nature affinity by farming experience, environmental-friendliness of soil '||'&'||' crops by organic farming, campaign and education programs of environmentally-friendliness. From the result of Importance-Performance Analysis(IPA) for 10 indicators, environmentally-friendliness was recommended as 'Concentrate Here'. And, the content validity of 10 indicators for 3 categories was examined by factor analysis. The result showed as the same as hypothetical model, which proved the validity of hypothetical model.

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공공도서관 평가를 위한 이용자 만족도 지표 개발에 관한 연구 (A Study on the Development of User Satisfaction Indicators for Public Library Evaluation)

  • 표순희;차성종
    • 한국문헌정보학회지
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    • 제43권2호
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    • pp.329-350
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    • 2009
  • 본 연구의 목적은 2009년도 공공도서관 평가에 포함시킬 이용자 평가에 활용하기 위한 공공도서관 이용자 만족도 지표를 개발하는 것이다. 이용자 만족도 지표 개발을 통해 도서관 운영중심의 정량적 지표에서 오는 불균형을 보완하고자 하였다. 선행 연구 및 지표 개발 사례를 토대로 이용자 만족도 지표 항목을 개발하였고 사전조사를 통해 지표의 신뢰성, 타당성, 중복성이 분석되었다. 특히, 사전조사는 기존 공공도서관 운영지표를 적용 받는 운영 주체 및 규모별로 분류된 10개 집단의 도서관에서 각각 선정하여 수행함으로써 개발된 지표의 적용 가능성에 초점을 맞추었다. 최종 분석결과 이용자 만족도 지표는 장서, 직원, 시설, 프로그램, 온라인 서비스, 정보 제공 정도의 영역에서 10개 항목이 선정되었다.

간호결과 분류체계의 타당성 검증 - 지역사회 간호결과를 중심으로 - (Validation of the Nursing Outcomes Classification (NOC) to Nursing in Korea)

  • 이은주
    • 지역사회간호학회지
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    • 제13권3호
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    • pp.523-531
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    • 2002
  • Purpose: The purpose of this study was to assess the importance and sensitivity to nursing interventions of six sensitive nursing outcomes selected from the Nursing Outcomes Classification. The outcomes in this study were Self-Care: Activities of Daily Living, Self-Care: Instrumental Activities of Daily Living, Treatment Behavior: Illness or Injury, Knowledge: Health Promotion, Caregiver Performance: Direct Care, and Caregiver Physical Health. Method: Data were collected from 97 visiting nurses working in public health centers located in a province and a capital city. The Fehring method was used to estimate outcomes and indicators for content validity. Simultaneous multiple regression and stepwise regression were used to evaluate relationships between each outcome and its indicators. Results: Results confirmed the importance and nursing sensitivity of the outcomes and their indicators. Multiple regression revealed key indicators of each outcome. Self-Care: Instrumental Activity of Daily Living needed to be revised. Neither all of the indicators nor the indicators showing the highest importance and contribution ratio were selected as independent variables for the stepwise regression model. The R2 of the regression models ranged from 29 to 56% in importance by selected indicators and from 56 to 83% in contribution. Conclusion: Further research is needed for the revision of outcomes and their indicators.

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임상현장에서의 긍정적인 간호조직문화 평가지표 개발 (Development of the Evaluation Indicators of Positive Nursing Organizational Culture in a Clinical Setting)

  • 염영희;노상미;김경희;지순주;김현정
    • 임상간호연구
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    • 제19권2호
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    • pp.233-244
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    • 2013
  • Purpose: The purpose of this study was to develop the evaluation indicators of positive nursing organizational culture in a clinical setting. Methods: The evaluation indicators of positive nursing organizational culture were developed from a literature review and a focus group interview. The content validity testing was done using a clinical expert panel. The content utility testing was done using a survey questionnaire. Results: The evaluation indicators of positive nursing organizational culture consists of 88 indicators representing the eight domains with the 24 categories. The average scores in evaluation indicators of positive nursing culture included the importance (3.29 points in average), the potential for further utilization (3.14 points in average) and the current state of extension agency (2.80 points in average). Conclusion: The developed evaluation indicators can be applied to measure the nursing organizational culture, which would be the basic data to manage human resources effectively in a clinical setting.