• Title/Summary/Keyword: IMPORTANCE

Search Result 25,390, Processing Time 0.045 seconds

Determining the Importance of Customer Attributes with Kano's Model (카노 모형을 고려한 고객 요구 속성의 중요도 산정)

  • Kim, Kyung-Mee O.
    • Journal of Korean Society for Quality Management
    • /
    • v.35 no.4
    • /
    • pp.38-51
    • /
    • 2007
  • The House of Quality(HOQ) is used in the development stage to identify important customer attributes and corresponding engineering characteristics. The importance of each customer attribute obtained in the HOQ affects to the quality of the final product or service. Traditionally, such importance is derived based on the assumption that customer satisfaction is linearly proportional to the product performance. In this paper, we propose a nonlinear function so as to relate the product performance with the customer satisfaction according to the Kano model. A performance goal is obtained by maximizing the total customer satisfaction under a cost constraint and the importance of each customer attribute is developed from the performance goal. Therefore, the proposed approach incorporates the Kano categories and the improvement cost in determining the importance of customer attributes.

A Method to Determine the Final Importance of Customer Attributes Considering Statistical Significance (통계적 유의성을 고려하여 고객 요구속성의 중요도를 산정하는 방법)

  • Kim, Kyung-Mee O.
    • Journal of Korean Society for Quality Management
    • /
    • v.36 no.3
    • /
    • pp.1-12
    • /
    • 2008
  • Obtaining the accurate final importance of each customer attribute (CA) is very important in the house of quality(HOQ), because it is deployed to the quality of the final product or service through the quality function deployment(QFD). The final importance is often calculated by the multiplication of the relative importance rate and the competitive priority rate. Traditionally, the sample mean is used for estimating two rates but the dispersion is ignored. This paper proposes a new approach that incorporates statistical significance to consider the dispersion of rates in determining the final importance of CA. The approach is illustrated with a design of car door for each case of crisp and fuzzy numbers.

Application of the Analytic Network Process (ANP) in Importance Analysis of Rural Amenity Resources for Rural Development Project (농촌지역개발사업에 있어서 농촌어메니티자원 중요도 평가를 위한 ANP기법의 활용)

  • Bae, Seung-Jong
    • Journal of The Korean Society of Agricultural Engineers
    • /
    • v.52 no.5
    • /
    • pp.109-118
    • /
    • 2010
  • The objectives of this study are to analyze and compare importance degrees of rural amenity resources for rural development project using AHP and ANP (Analytic Network Process) which can be applied a complex decision making problem. For this study, I chose the 5 rural development project types and the 10 rural amenity resources as major criteria and formed the ANP network from relations with criteria. The importance degree matrix were derived by the results of AHP and several ANP analysis. As the results of this study, the importance degrees of 10 rural amenity resources are determined and the indigenous product resource is identified as the most important resource in general rural development project.

The Impacts of Institutional Environment, Social Capital and Strategic Importance on Knowledge Sharing and Performance

  • Kwon, Soo-Ra
    • Journal of Information Technology Applications and Management
    • /
    • v.15 no.3
    • /
    • pp.275-286
    • /
    • 2008
  • Employing a sample of 126 suppliers in Korean electronic industry, this research examined the effects of institutional environment, social capital and strategic importance in manufacturer-supplier relationships on knowledge sharing. Building on the relational view and knowledge-based theories, this study proposed that these factors facilitate knowledge sharing in manufacturer-supplier relationships and that knowledge mediates satisfaction between manufacturer-supplier relationships for competitive advantage. Results indicate that institutional environment, social capital and strategic importance in manufacturer-supplier relationships are indeed associated with greater knowledge sharing. Inter-firm satisfaction is, in turn, positively associated with knowledge sharing for competitive advantage through technical support, financial support, competence increasing. Further, results provide evidence that knowledge sharing plays a mediating role between institutional environment, social capital, strategic importance and inter-firm satisfaction.

  • PDF

Mother's perception for the importance of selected criteria of day care center according to the demographic characteristics (사회인구학적 변인에 따른 어머니의 보육시설 선택기준에 대한 중요도)

  • 안지연
    • Journal of the Korean housing association
    • /
    • v.6 no.2
    • /
    • pp.139-153
    • /
    • 1995
  • The primary goals of this study were to find out how is the mother's perception for the importance of criteria when choosing day care center, and to examine how different there are according to the demographic characteristics, futhemore to investigate how different the importance of criteria when mothers choose an ideal day care center are given the present situation, when mother choose day care center are according to the related variables. The major results of this research are shown as follow: 1. Generally, there was significant differences in the mother's perception for the importance of quality criteria of day care center according to the demongraphic characteristics. 2. There were statistically significant differences in the importance of criteria when mothers choose day care center in 2 conditions: 1) given the present situation(income, trasportation, location of workplace etc.). when mothers choose day care center 2) when mothers choose an ideal day care center regardless of the present situation) according to several demographic variables.

  • PDF

A New Measure of Uncertainty Importance Based on Distributional Sensitivity Analysis for PSA

  • Han, Seok-Jung;Tak, Nam-IL;Chun, Moon-Hyun
    • Proceedings of the Korean Nuclear Society Conference
    • /
    • 1996.11a
    • /
    • pp.415-420
    • /
    • 1996
  • The main objective of the present study is to propose a new measure of uncertainty importance based on distributional sensitivity analysis. The new measure is developed to utilize a metric distance obtained from cumulative distribution functions (cdfs). The measure is evaluated for two cases: one is a cdf given by a known analytical distribution and the other given by an empirical distribution generated by a crude Monte Carlo simulation. To study its applicability, the present measure has been applied to two different cases. The results are compared with those of existing three methods. The present approach is a useful measure of uncertainty importance which is based on cdfs. This method is simple and easy to calculate uncertainty importance without any complex process. On the basis of the results obtained in the present work, the present method is recommended to be used as a tool for the analysis of uncertainty importance.

  • PDF

A Study on the Importance and Satisfaction of Purchase Decision Factor of Smart Phone : Focusing on Chinese Consumers (스마트폰 구매결정 요인의 중요도와 만족도에 관한 연구 : 중국 소비자를 중심으로)

  • Han, Lihua;Ahn, Jongchang
    • Journal of Information Technology Services
    • /
    • v.13 no.3
    • /
    • pp.275-298
    • /
    • 2014
  • The purpose of this study is to verify the difference between the importance level and the satisfaction level of each purchase decision factor of smart phone. Through review of literatures about purchase decision factors, we have derived about attributes of 6 factors. T-test, importance performance analysis (IPA), and regression analysis were conducted to identify priorities among the details of the importance and satisfaction and to analyze the effect relationship between satisfaction of each factor and overall satisfaction. Looking at a few high-priority order, battery capacity, memory capacity, fast and accurate repair, the adequacy of the repair cost, and processor in the top five factors were shown to be an important factor when purchasing smart phones. The results of this study can provide the marketing strategies for smart phone suppliers. In addition, these results imply what factors of smart phones should be more considered before launching into chinese smart phone market.

Further development in the integration of multimodal functions by Monte Caro importance sampling (다봉 함수의 다차원 적분을 위한 몬테카를로 기법의 개선)

  • Man Suk Oh
    • The Korean Journal of Applied Statistics
    • /
    • v.7 no.2
    • /
    • pp.113-130
    • /
    • 1994
  • The algorithm of Oh and Berger (1993) is extended to handle more general cases where the integrand $f(\theta)$ is not only multimodal but also skewed or has some undetected modes, each having curvature not much different from that of the nearest component. It runs Oh and Berger's algorithm in an iterative way, adding a component in each stage to the mixture importance function from previous stage for better approximation between $f(\theta)$ and the importance function.

  • PDF

American And Korean Consumers Perceived Importance of Group Identity on Gift Giving Purchase Behavior

  • Jackson, Vanessa Prier;Miller-Spillman, Kimberly A.;Kwon, Hyun-Ju
    • International Journal of Human Ecology
    • /
    • v.9 no.2
    • /
    • pp.67-75
    • /
    • 2008
  • This study examines the importance of group identity (kin, friends, co-workers) when gift recipient changes among American and Korean consumers. Female college students and academicians completed a self-administered questionnaire. Four hundred fifty-eight respondents evaluated the perceived importance of group identity when buying an apparel gift for kin, friends, and co-workers. The results suggest that the importance of group identity may influence the type of gift a recipient receives. The results show that when buying a gift for kin, friends, and co-workers that both young and older American consumers place greater importance on self rather than the opinion of other group. The older and younger Korean respondents rated the opinion of each group (kin, friends, and co-workers) to be more important than self. Recommendations for future research on the affect of culture on consumer purchases are suggested.

Safety-Related Equipment Classification for Maintenance Purposes with Risk Measures

  • Park, Byoung-Chul;Kwon, Jong-Jooh;Cho, Sung-Hwan
    • Proceedings of the Korean Nuclear Society Conference
    • /
    • 1998.05a
    • /
    • pp.838-843
    • /
    • 1998
  • Risk importance measures are widely wed to rank risk contributors in risk-based applications. Typically, Fussell-Vesely (F-V) importance and risk achievement worth (RAW) are used in the component importance raking for the reliability centered maintenance (RCM) analysis of safety system in nuclear power plants (NPPs). This study was performed as part of feasibility study on RCM for domestic NPPs, which is focused on the component importance ranking approach the maintenance recommendation. The approach of modulizing faulting tree basic events was applied in the simplification process of the PSA model and the validity of the approach was evaluated As a result of the case study, this paper included the importance and the maintenance recommendations for the safety-related equipments associated with safety injection and containment spray in large loss of coolant accident sequences.

  • PDF