• Title/Summary/Keyword: Human Errors

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An Analysis of Relationship between Unsafe Acts and Human Errors of Workers for Construction Accident Prevention (건설사고 예방을 위한 근로자의 불안전한 행동과 휴먼에러와의 관계 분석)

  • Min, Kwangho;Cha, Yongwoon;Han, Sangwon;Hyun, Changtaek
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.35 no.5
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    • pp.161-168
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    • 2019
  • Construction industry is becoming more advanced, but safety accidents are not decreasing and unsafe act (UA) and human errors (HE) are the main causes of safety accidents. Therefore, this study aims to analyze the relationships between unsafe acts and human errors for construction accident prevents. Specifically, the Correlation Analysis is used to quantify 24 combinations of the relationship between the UA and HE. Then, the Kano Model, and Timko Satisfied Coefficient was utilized to find 6 combinations for construction accident prevention plans. As the result of Timko Satisfied Coefficient, an interview was conducted with three safety managers and 6 safety prevention plan is proposed. Through these results, it is expected that the combination of 24 accidents will be basic data of safety management. Especially, the proposed safety prevention plans considering the characteristics of 6 combinations with high correlation can contribute to prevention of safety accidents at the construction site.

ESTIMATING THE MOTION OF THE HUMAN JOINTS USING OPTICAL MOTION CAPTURE SYSTEM

  • Park, Jun-Young;Kyota, Fumihito;Saito, Suguru;Nakajima, Masayuki
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2009.01a
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    • pp.764-767
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    • 2009
  • Motion capture systems allow to measure the precise position of markers on the human body in real time. These captured motion data, the marker position data, have to be fitted by a human skeleton model to represent the motion of the human. Typical human skeleton models approximate the joints using a ball joint model. However, because this model cannot represent the human skeleton precisely, errors between the motion data and the movements of the simplified human skeleton model happen. We propose in this paper a method for measuring a translation component of wrist, and elbow joints on upper limb using optical motion capture system. Then we study the errors between the ball joint model and acquired motion data. In addition, we discuss the problem to estimate motion of human joint using optical motion capture system.

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The Analysis of Human Error for Improving Customer Counseling Service Quality (고객상담 서비스품질 개선을 위한 인적오류 분석)

  • Park, Woong-Hee
    • Journal of Korean Society for Quality Management
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    • v.34 no.4
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    • pp.78-92
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    • 2006
  • While many services appear, it are performed in the various researches about a service. Among them, as to the basic reason for measuring the service level, in order to find out the strategy improving service quality. But the method for measuring quality of services up to date was unable to make it enough the role. This research tried to propose the approach systematically analyzing the human errors in order to improve service quality about the call center which utilizes the information technology. In fact, the human errors was found in the customer contact point in which the actual service is delivered. An interaction between the element for comprising call service was classified into 3 while defining the human error as 3 group. Moreover, the process where a service is delivered was classified according to 5 step and the generated error was measured in each step. The implication of this research looks at the service failure and dissatisfaction as the occurrence of the human errors and illustrates the service quality improvement as a correction or a reduction. This approach is used that service is materially easily understood and is formulated with the quality improvement strategy.

Antecedents of self-reported safety behaviors among commissioning workers in nuclear power plants: The roles of demographics, personality traits and safety attitudes

  • Tao, Da;Liu, Zhaopeng;Diao, Xiaofeng;Tan, Haibo;Qu, Xingda;Zhang, Tingru
    • Nuclear Engineering and Technology
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    • v.53 no.5
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    • pp.1454-1463
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    • 2021
  • Demographics, personality traits and attitudes are related to safety behaviors in varied workplaces, but their roles in nuclear power plants (NPPs) have not been fully understood. This study was conducted to explore the roles of a set of demographic, personality and attitudinal factors on self-reported safety behaviors (including safety participation and human errors) among NPP commissioning workers. Survey data were collected from 157 Chinese commissioning workers. Results showed that age and work experience were significantly associated with human errors, but not with safety participation. Neuroticism and conscientiousness were significantly related to human errors, while neuroticism, conscientiousness and agreeableness were significantly related to safety participation. Attitude towards questioning was observed as an antecedent of safety participation, and functioned as a mediating variable in the relation between conscientiousness and safety behaviors. The findings provide evidence-based implications on the design of diverse interventions and strategies for the promotion of safety behaviors in NPPs.

Conceptual Models of Violation Error in a Nuclear Power Plant (원자력 산업의 위반오류 발생 메커니즘 개발 및 유형 분류)

  • Kang, Bora;Han, Sung H.;Jeong, Dong Yeong;Lee, Yong-Hee
    • Journal of the Korean Society of Safety
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    • v.31 no.1
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    • pp.126-131
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    • 2016
  • Although many studies have been conducted to find solutions to deal with human errors effectively, violations have been rarely studied in depth. The violation is a type of human error when an employee takes an action with intention but does not intend harmful outcomes. Violations have characteristics similar to other types of human errors but it is difficult to understand the intention of an employee from accident reports. The objective of this study is to develop a conceptual model of violation errors for preventing accidents/failures in a nuclear power plant from violation errors. Based on the previous studies, the characteristics of violations were collected in 9 categories and 136 items. They were classified into three-kinds of characteristics (human-related, task-related, organization-related characteristics) to construct conceptual models of routine/situational violations. The representative cases of accidents/failures in a nuclear power plant were analyzed to derive the specific types of routine/situational violation occurrence. Three types of conceptual model for each violation were derived according to whether the basic, human-related, and task-related characteristics are included or not. The conceptual models can be utilized to develop guidelines to support employees preventing routine/situational violations and to develop supportive system in nuclear power plant.

Variation of EEG Band Powers Related with Human Errors in Knowledge-based Responses (지식기반 반응 시 인간과오 관련 뇌파 밴드파워의 변화)

  • Lim, Hyeon-Kyo;Kim, Hong-Young
    • Journal of the Korean Society of Safety
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    • v.28 no.3
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    • pp.107-113
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    • 2013
  • Problem solving and/or decision making process usually encountered in human living consists of a sequence of human behaviors based upon his/her knowledge. Thus, Rasmussen introduced Skill-Rule-Knowledge paradigm to countermeasure human errors that can occur in Nuclear Power Plants. Unfortunately however, it was not so easy as expected since objective evidence have not been obtainable with conventional research techniques. With the help of EEG band pawer ratio techniques, this study tried to get psycho-physiological symptoms of human errors, if any, while human beings perform knowledge-based behaviors such as simple arithmetic computations with different difficulty level. A set of simulated works was carried out with a computer station. Four kinds of arithmetic computation tasks were given to 10 health male under-graduate students on different day individually, and during the experiment, EEG and ECG was measured continuously for objective psycho-physiological analysis. According to the results, ${\alpha}$/(${\alpha}+{\beta}$) as well as ${\alpha}/{\beta}$ band power ratio were sensitive to task difficulty level which consistently decreased both. However, any one of them failed to reveal the influence of tasks with different difficulty level in the aspect of task duration time. On the contrary, Heart Rate Variability was more suggestive than expected. To make a conclusion, it can be said that band power of EEG waves will be helpful in not only assessment of work difficulty level but also assessment of workers' skill development if supported by cardiac function such as HRV.

A Study on the Priority Making of Human Error Prevention Business Using AHP (계층화분석기법(AHP)을 이용한 철도 인적오류 예방 사업의 우선순위 분석 연구)

  • Han, Kee-Youl;Back, You-Seoung
    • Journal of the Korea Safety Management & Science
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    • v.14 no.3
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    • pp.111-117
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    • 2012
  • In this paper to prevent human errors analyzed the causes of railway accidents and human error in last 5 years(2007~2011). The 2nd Railway Comprehensive Safety Plan currently being implemented in the safety business for prevention of human error. The accidents are often resulted from multiple causes with hardware failure and human errors. And prevention of human error associated with the implementation details of the priority projects, 14 projects were selected by draw. Then Analytic Hierarchy Process(AHP) methodology was used to select what projects were effective to human error.

Research Activities and Techniques for the Prevention of Human Errors during the Operation of Nuclear Power Plants (가동 중 원자력발전소의 인적 오류 예방 기술 개발)

  • Lee, Yong-Hee;Jang, Tong-Il;Lee, Yong-Hee;Oh, Yeon-Ju;Kang, Seok-Ho;Yun, Jong-Hun
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.1
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    • pp.75-86
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    • 2011
  • This paper describes several current research activities and the field techniques for the prevention of human errors during the operation of nuclear power plants(NPPs). The human aspects such as 'fitness for the duties', 'job competence and suitability', 'types of communication', 'behaviors of field workers', 'teamwork of main control room crews', 'task procedures', etc. have been investigated for improving the performance of operating personnel in NPPs. We decide to develop a set of the complementary techniques for the reduction of human errors. The set of techniques developed includes teamwork criteria, jobs fitness analysis, procedure enhancement guide, 3-way communication, campaign posters, a behavior based safety program, a procedure guideline, and a task hazard identification method for the field practitioners in NPPs. These can offer a set of significant human error countermeasures to be considered for analyzing and reducing human error in NPPs as well as other fields of industry.

New method for dependence assessment in human reliability analysis based on linguistic hesitant fuzzy information

  • Zhang, Ling;Zhu, Yu-Jie;Hou, Lin-Xiu;Liu, Hu-Chen
    • Nuclear Engineering and Technology
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    • v.53 no.11
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    • pp.3675-3684
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    • 2021
  • Human reliability analysis (HRA) is a proactive approach to model and evaluate human systematic errors, and has been extensively applied in various complicated systems. Dependence assessment among human errors plays a key role in the HRA, which relies heavily on the knowledge and experience of experts in real-world cases. Moreover, there are ofthen different types of uncertainty when experts use linguistic labels to evaluate the dependencies between human failure events. In this context, this paper aims to develop a new method based on linguistic hesitant fuzzy sets and the technique for human error rate prediction (THERP) technique to manage the dependence in HRA. This method handles the linguistic assessments given by experts according to the linguistic hesitant fuzzy sets, determines the weights of influential factors by an extended best-worst method, and confirms the degree of dependence between successive actions based on the THERP method. Finally, the effectiveness and practicality of the presented linguistic hesitant fuzzy THERP method are demonstrated through an empirical healthcare dependence analysis.

Analysis of Technical Error of Manual Measurements (직접 측정한 인체치수의 기술적 오차 분석)

  • Park, Jinhee;Nam, Yun Ja
    • Journal of the Korean Society of Clothing and Textiles
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    • v.40 no.4
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    • pp.641-649
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    • 2016
  • Highly precision body measurements represent basic data required by industry and researches who wish to utilize information about the human body. The proficiency and expertise of the measurers have a significant influence on the error and accuracy of data when various parts from multiple subjects' bodies are measured. Therefore, in order to measure accurate body measurements (when measuring bodies directly), it is necessary to conduct objective analyses on errors. This study calculated the Relative Technical Error of Measurement (%TEM) using data that measured each of 24 subjects and discussed errors and methods to reduce errors by conducting comparison analysis based on measured items and objects. The result of analysis indicated that the errors based on age and gender of the objects of measurement were minor; however, there were comparatively distinct differences in measured errors based on measured items. 'Right and left Shoulder Angle' for all measured subjects displayed the greatest errors and standard deviations. 'Height' dimension, Lateral Malleolus Height and Head Height had big errors; in addition, 'Circumference', Neck Base Circumference and Armscye Circumference also had big errors. More careful measurements of such items with big errors require additional educational plan such as a proposal for more objective and detailed measurement methods. Items with small errors but big standard deviations such as Waist Circumference, Calf Circumference, Minimum Leg Circumference, Chest Circumference, Hip Circumference and Waist Circumference confirmed that errors for them greatly decreased with repeated experiments and resultant measurers increased proficiency; consequently, repeated measuring experiments for these items greatly enhance accuracy.