• Title/Summary/Keyword: Human Care Contents

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Regional Hub Public Hospital Medical Service Quality and Customer Loyalty Relationship (지역거점 공공병원의 의료서비스 질과 고객충성도와의 관계)

  • Lee, Jin-Woo
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.761-771
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    • 2016
  • This study is significant for its proposed health care quality improvement methods to study the relationship between the medical service quality and customer loyalty in the regional hub public hospital. The subjects were selected 604 people who visited the regional hub public hospital to customers from June 9 to June 30, 2014 as the final survey. The analysis was conducted hierarchical regression analysis to identify factors affecting the reliability factor analysis and customer loyalty. In conclusion showed that accessibility factors affecting customer loyalty, awareness hospital, the perceived value of cost-effectiveness, human services on a significant impact. The regional hub public hospitals by focusing efforts I have a continuity of customer care through constant management in order to provide quality health care, increase the frequency of use and loyalty are needed.

Development of Web-based Learning Program on Cardiopulmonary Emergency Care Focused on Clinical Scenarios (웹기반 사례중심 심폐응급간호 학습 프로그램 개발)

  • Kim, Eun-Jung;Hwang, Seon-Young
    • Korean Journal of Adult Nursing
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    • v.22 no.1
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    • pp.70-79
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    • 2010
  • Purpose: This study was conducted to develop a Web-based learning program on cardiopulmonary emergency care for clinical nurses and to evaluate learners' responses. Methods: Based on the assessment of learning needs of clinical nurses, a total of three self-directed learning modules were developed according to the procedure of the ADDIE (assessment, design, development, implementation, & evaluation) model. Results: Each learning module included the emergency treatments and drugs used in the real patients' situations with cardiopulmonary crisis, which had been adopted from the emergency department of a C University hospital located in G-city. Real video clips for endotracheal intubation and ACLS (advanced cardiac life support) were developed with the help of the staff of the department of emergency medicine using a human simulator, $SimMan^{(R)}$. The program published on the Web was evaluated by 20 clinical nurses who are working in the emergency department and wards of a C-University hospital. About 80% of the respondents were satisfied with the program contents, design, and learning strategy. Conclusions: Web-based learning programs on cardiopulmonary emergency care are needed for clinical nurses as educational material for staff education to increase their knowledge for making immediate clinical decisions and in giving skilled care in emergency situations.

A Study on the Discourse of Education for Social Justice (사회정의를 위한 교육의 이론적 고찰)

  • Kim, Dal-Hyo
    • Journal of Fisheries and Marine Sciences Education
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    • v.26 no.3
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    • pp.474-484
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    • 2014
  • The purpose of this study was to study literature research on the possibility of education for social justice. First, the principle and rule of education for social justice were unfolded on the basis of contents that education for social justice has to emphasize freedom, democracy, equality of opportunity, and economic growth, and has to be student-centered, collaborative, experienced, knowledged, and practical. Second, the curriculum of education for social justice were unfolded on the basis of contents that education for social justice has to emphasize skills for reading the world and skills for activism, and has to emphasize human rights, democracy, and reservation. And third, the teacher education for social justice were unfolded on the basis of contents that education for social justice has to emphasize care, justice, critique, anti-bias education, critical pedagogy, multicultural education.

Care Workers' Perceptions of Professionalism and Job Satisfaction (요양보호사의 전문성 인식과 직무만족에 관한 연구 -노인요양시설을 중심으로-)

  • Lee, Seo-Young;Lim, Hyo-Yeon
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.238-247
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    • 2013
  • This study aims to examine care workers' role perceptions of their occupation and job satisfaction with their work. They are core human resources in elderly care work practices and their perceptions of their occupation are likely to affect their work performance and job satisfaction. A mail survey is conducted targeting to 400 care workers who are at work in long-term care facilities located in Seoul, Gyeonggi and Pusan. Research findings are as follows: firstly, the perception level of care workers' professionalism is 3.38, and job satisfaction is 3.41. Secondly, the correlation analysis between perception level of professionalism and job satisfaction, coefficient is .553, which shows positive relations between two variables. Thirdly, the study shows that care workers' perceptions of professionalism significantly affects their job satisfaction. This study concludes that it is necessary to take a variety of measures in contribution to improve the quality of service through reinforcement of perception of professionalism higher than present level of care workers who supply direct service in long-term care facilities.

Development of an Assistant Model for Child Care Accreditation (보육시설 평가인증 조력 현황분석 및 조력체계 개발)

  • Hwang, Ock Kyeung
    • Korean Journal of Childcare and Education
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    • v.3 no.2
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    • pp.123-146
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    • 2007
  • This study has attempted to suggest an assistant model for systematic child care accreditation. This has been carried out from the current consciousness of such needs for child care accreditation as large regional disparity in assistant level, no indication to definite contents and method of assistance, demand for assistant professionals with intensified capacity and requirement for the support of financial and human resources. Six stages of assistant process: the stage of establishment and management of preparation class, the stage of application for assistance and consultation, the stage of assistant meeting, the stage of workshop and observation to exemplary institutions, and the stage of practical application and evaluation of visiting assistance have been suggested. Particularly in order to improve the efficiency of assistance, organization of a committee of expert advisors in each area has been indicated. For the guideline of assistant management, operation of preparation class for accreditation, security of assistant committee members, provision of systematic training and assistant manual, development of supervision program and financial support have been suggested. This assistant manual will contribute to systematic and efficient conduct of assistance program of child care accreditation.

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A Study on the Plan to Reinforce the Resident's Capacity to Build Family-Friendly Community -Focused on Educational Program of Livable Community Building - (가족친화마을만들기를 위한 주민역량강화 방안 -살기좋은마을만들기를 위한 주민역량강화 프로그램 분석을 기초로 -)

  • Cha, Sung-Lan
    • Journal of Family Resource Management and Policy Review
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    • v.15 no.3
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    • pp.23-42
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    • 2011
  • This study proposes a plan for the residents to have a capacity to build a family-friendly community on their own. As there is not a family-friendly community related program developed for "Resident's Capacity Reinforcement", three programs closely related with family-friendly community program were analyzed instead. Analysis showed that first, the community spirit must be emphasized to maintain the characteristics of family care with social support. Second, educational contents must reflect resident's capacity elements that are necessary for participating in the family friendly community building stages. Third, there is a necessity for systematization of education courses into beginner, intermediate, and specialty course given education is continued. Fourth, there is a necessity for the curriculum that may be used for the family friendly community building to foster human and material resource management ability. Therefore, framework for the educational contents suggests X-axis and Y-axis presented by person-business and morphogenic-morphostatic as referred to Ulrich(1997),s human resource model. However, this study has limitations because educational program of 'livable community building' are analyzed for the plan to reinforce capacity to build family-friendly community. There is a necessity for continuing to improve the program by in depth interview or social survey with residents and leader in community.

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A Study on the Clinical Nurse's Ethical Value (인간생명에 대한 간호사의 윤리의식)

  • Moon, Young-Im;Tak, Young-Ran;Kim, Myoung-Ae;Kim, Seon-Ae;Park, Kyung-Sook;Im, Dong-Sik;Park, Ho-Ran
    • Journal of Korean Academy of Nursing Administration
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    • v.9 no.4
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    • pp.541-557
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    • 2003
  • Purpose: This descriptive study was designed to explore the clinical nurse's ethical value regarding human life. Method: Data were collected from September to October, 2002. Study subjects were 527 clinical nurses working in General Hospital as tertiary located in Seoul. Ethical value was measured with questionnaire developed by researchers and consisted on items regarding ethical value on human life. Result: Among the items, most nurses highly agree with the item, "When a patient requests his/her health care provider to keep his/her personal secret, the health care provider is obliged to do so." and "When a patient asks for information on his/her medicinal and dietary contents, his/her wish must be granted." Most clinical nurses mainly agree with the item. "Health care providers must always be honest to the patient and/or his/her family". However, most nurses disagree with the item, "When a patient is on the verge of death after an accident, it is justifiable to soothe his/her family by saying 'he/she is OK' instead of telling them the truth, in order to avoid a sudden shock befalling on them". Most clinical nurses mainly disagree with the items, "When a patient is on the verge of death after an accident, it is justiable to soothe his/her family by saying 'he/she is OK' instead of telling them the truth, in order to avoid a sudden shock befalling on them" and "It is justiable that various new ways of treatment should be applied to patient at his/her terminal stage to prolong his/her life, even for the purpose of research". There were significant differences in some items of ethical value according by clinical nurse's age and professional experience, current position, religion, education, marital status, continued education on ethics, and the experience of holing on life saving treatment. Conclusion: It is intensifying the notion of ethical underpinning for human rights, truthfulness is essential to a trust relationship under what circumstances. Also most clinical nurses agree with that It is essential to trust in the nurse-patient relationship, patients have the right to know and it is the ethical thing to do as health care provider.

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The Perception of family and the demand for a group-based healthy family support program for adolescents in a residental care - A comparison between current and former residents - (시설청소년의 가족 인식 및 건강가정 형성을 위한 집단 프로그램 요구 - 시설청소년과 퇴소자 대상으로 -)

  • Bae Eun-Sook;Kang Ki-Jung
    • Journal of Family Resource Management and Policy Review
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    • v.10 no.2
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    • pp.107-125
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    • 2006
  • This study aims to examine the family awareness and the demand for a group-based healthy family support program for current and former residents of a residential care institution, and to provide information to be utilized in the development of a comprehensive group-based family support program. To support this study, 1:1 interviews were conducted. The interviews focused on the adolescents' perception of their own families, perception of family in general, demand for a group-based healthy family support program, etc. The results of the interviews are as follows. First, as for the perception of their own families, the 'happiest' and 'saddest' experiences they reported were related to their own families for both the current and former resident adolescents of the institution. Second, as for the perception of family in general, both groups defined a healthy family as a family with members who 'help one another in times of difficulties and live happily in harmony together'. Third, regarding the educational contents that are essential to the establishment of a healthy family, a majority of the current residents answered cooking, yet a majority of former residents mentioned more practical education-such as the role of parents, child education, asset management, human relationships, and self worth enhancement, etc.

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A Wellness Human-Care System utilizing User-Oriented Interface (사용자 중심의 인터페이스를 활용한 웰니스 휴먼케어 시스템)

  • Bak, Seon Hui;Choi, Tae Jun;Kong, Jang Myeong
    • Proceedings of the Korea Contents Association Conference
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    • 2015.05a
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    • pp.343-344
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    • 2015
  • 최근 생활수준의 향상과 높은 삶의 질을 추구하고자하는 현대인들이 늘어나면서 사회구조의 변화와 건강관리의 다양한 영역까지 영향을 받고 있다. 이에 본 논문에서는 단순히 건강에 대한 데이터 변환 기술과 공급자 중심의 일방적인 정보표현 방법을 다양한 장치를 통해서 사용자 중심의 인터페이스를 강조하는 개인 맞춤형 웰니스를 공급하여 현대인에 맞는 편리한 생활환경을 제공하고 건강한 삶과 질을 높일 수 있는 웰니스 서비스 표현이 가능한 웹 포털 서비스를 개발하였다.

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A Study on Care for the Elderly with Dementia Based on Human Rights Perspective (인권 관점에 근거한 치매노인 돌봄을 위한 방안 연구)

  • Son, Myeong-dong
    • Proceedings of the Korea Contents Association Conference
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    • 2017.05a
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    • pp.87-88
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    • 2017
  • 인권에 기반을 둔 사회복지 실천은 사회복지사의 존재 이유라고 해도 과언이 아닐 것이다. 사회복지사는 사회적 약자의 인권을 옹호하고, 사회의 문제를 해결하며, 사회정의를 실현하는 전문가이기에 인권과는 불가분의 관계에 있다. 최근 한국 사회에서 인권에 대해 많은 논의가 이루어지고 있다. 특히 고령화 사회 속에서 2008년 9월 치매와의 전쟁을 선포한 이후치매관리종합대책을 수립하여 정부가 주도적으로 추진해 오고 있는 시점에서 인권 관점에 근거한 치매노인 돌봄을 이해하기 위해, 인권 관점이 치매노인 돌봄을 위한 사회복지 실천 현장에 주는 장점과 과정은 무엇인지 검토해 볼 필요가 있다. 이에 본 연구에서는 노인의 보호와 치매의 정의, 원인과 치매노인 돌봄을 위한 기술과 장점을 살펴보고, 인권 관점에 근거한 치매노인 돌봄을 위한 방안을 제언하고자 한다.

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