• The Journal of the Korea Contents Association
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• v.15 no.7
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• pp.544-554
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• 2015

This study is effect of Hotelier's job environment on emotional exhaustion, job satisfaction and turnover intention. For data analyses, a total of 250 questionnaire were distributed Among them, 202 survey data were used for analyses. This study obtained following results. First, it found that fee, colleagues and atmosphere had the negative effects on the emotional exhaustion. Second, promotion, fee, colleagues and atmosphere had the positive effects on the job satisfaction. Third, fee, colleagues and atmosphere had the negative effects on the turnover intention. Fourth, emotional exhaustion had the negative effects on the job satisfaction. Fifth, Hotelier's emotional exhaustion had the positive effects on the turnover intention. Finally, Hotelier's job satisfaction had the negative effects on the turnover intention.

• Journal of Applied Tourism Food and Beverage Management and Research
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• v.17 no.1
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• pp.109-123
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• 2006

The purpose of the study is to develop a curriculum of school hotelier using a job analysis. A job analysis is used to reform the educational programs and to develop new ones. For the analysis New Analysis Method and Verification Method is applied. As the results of analysis are the following: Hotel Management, Food & Beverage Management, Cocktail, Hotel Marketing, Room Management, Service Management, Wine and Food, Principle of Cooking, Tourism Law, Hotel & Food Service Management Case study, On the Job Training in Hotel & Food Service, Out Eating Management, Introduction to English, Vocational English, TOEIC. English Conversation, Introduction to Japanese, Vocational Japanese, JPT, Japanese Conversation, Thesis, Language Study in Foreign Countries.

• Journal of Internet of Things and Convergence
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• v.8 no.5
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• pp.41-46
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• 2022

This study analyzed the results and implications of the industry-university cooperation human resource nurturing process based on the I-O model for the Motion Graphics major and the Global Hotelier major in Baek seok University. In this study, based on the analysis of the human resources training performance through industry-university cooperation in the motion graphics and hotelier fields for 5 years, what kind of efforts were made for successful human resource training, and the level of performance was analyzed and improvement points were suggested. In this study, four strategies were set for successful industry-university-tailored human resource nurturing: student-industry matching through industry participation in education, industry-university integrated education, education quality advancement, and customized education infrastructure construction. As a result of the analysis, customized human resource training should first be developed through industry demand survey and a mirror-type practice room should be built to fit the corporate environment. Second, it was found that it is possible to be individual only if there is an active participation of industry experts throughout the curriculum such as subjects and non-subjects.

• The Journal of the Korea Contents Association
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• v.15 no.6
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• pp.487-498
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• 2015

The main purpose of this study was to examine the relationship among hoteliers' emotional labor like surface acting (SA) and deep acting (DA), job stress such as physical stress (PS) and mental stress (MS), and extra-role behavior (EB). Using data from 264 surveys collected from five-star hotels' employees, the author empirically tested the research model. Main results on applying structural equation analysis are as follows. (1) SA had positive impacts on both PS and JS while DA was negatively significant on only MS. (2) ER was influenced by DA while there was no significance on SA. (3) MS was negatively related to ER, and PS was also significantly effective; however, the estimate of PS indicated a positive correlation unlike theoretical prediction. In conclusion, a discussion about the interesting phenomenon was held based on self-rewarding acts.

• The Journal of the Korea Contents Association
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• v.11 no.8
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• pp.388-398
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• 2011

This study analyzes a correlation between organizational commitment, work values, job satisfaction and loyalty of the middle management in hotel enterprises. In other words, this research aims at drawing up theoretical and working-level implication through establishing the competition model of parameters and independent variables, which have an effect on loyalty of the middle management in hotels. Analysis showed that work values of the middle management play not a key role to mediate between organizational commitment and job satisfaction, and that internal values are higher than external values in route analysis of work values. Meanwhile, it was analyzed that the middle management of hotels make a long-service commitment with great satisfaction on the job. But there was no connection between their job satisfaction and loyalty. Consequently, it was confirmed through the analysis of the competition model that they rather attach significance to internal values and specificity of the hotelier than their satisfaction with work because of economic stability, and the loyalty of the middle management responds sensitively to the organizational commitment variables as a permanent job, sense of belonging, self-esteem.