The effects which work events were experienced by employees on the service quality in local healthy family support center: mediating effect of affective reaction and job satisfaction (건강가정지원센터 종사자가 경험하는 작업사건이 서비스 질에 미치는 영향: 정서반응과 직무만족의 매개효과)
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- Korean Journal of Human Ecology
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- v.23 no.5
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- pp.773-787
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- 2014