• 제목/요약/키워드: Government Service

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공공기관의 클라우드 도입 배경 및 현황 (A Study on Current Status of Central Government's Cloud-System Adoption)

  • 유영문
    • 한국기록관리학회:학술대회논문집
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    • 한국기록관리학회 2019년도 춘계학술대회
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    • pp.51-54
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    • 2019
  • 중앙의 클라우드 전환은 국가정보자원관리원이 자원통합을 추진하면서 시작되었다. 초기에는 HW에 대한 클라우드 서비스를 위해 IaaS 기반으로 추진되었으나, 공통업무에 대한 서비스를 위해 SaaS로 전환하고 있다. 공통업무의 대표는 문서생산과 기록관리이다. 문서생산은 클라우드 온나라로 대표되며 '15년부터 '18년까지 중앙에 보급하였고, 자치단체 보급은 '18년 이후 단계적으로 추진할 계획이다. 기록관리는 클라우드 RMS로 대표되며, '16년부터 '18년까지 중앙에 보급하였고, 자치단체 보급은 온나라 추진상항을 고려하여 추진예정이다.

임시정부 수립 후 1920년대에 전개된 경호 활동 고찰 (The Investigate of Security Service History focused on 1920s after the Provisional Government in Korea)

  • 김은정
    • 시큐리티연구
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    • 제17호
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    • pp.53-68
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    • 2008
  • '대한민국 임시정부'의 각종 활동은 '대한민국 정부 수립' 과정의 초기 정책이나 기관 등을 구성하는데 기틀로 작용되었기 때문에 경호 분야에서도 간과할 수 없는 부분이다. 이에 임시정부 수립부터 1920년대의 경호와 관련된 내용을 다각도로 살펴보았으며, 기존의 연구에서 다루지 않았던 새로운 사실들을 크게 네 가지 측면에서 발굴할 수 있었다. 첫째, 임시정부에서 경호는 '정부 수호'의 역할로 인지되었다. 이에 김구는 독립운동에 핵심적인 역할을 담당할 경호원들의 훈련까지 관여할 정도로 신뢰를 가지고 있었다. 둘째, 임시정부에서 경호는 "임시정부지방연통제관련법령집" 중에 '통신원 급 경호원'이란 언급에서 드러난다. 그리고 '경호과(警護科)'의 등장과 함께, 그 업무를 규정한 "도사무분장규정", "부군처무규정"을 통해서도 당시 임시정부 내 경호임무의 중요성을 알 수 있다. 셋째, 1920년대 국내외 각종 독립운동단체들에서 나타난 '경호부(警護部)'의 활약은 임시정부의 독립운동과 그 맥락을 같이 하는 의열 및 항일무장 투쟁으로 평가할 수 있다. 넷째, 1920년대 대중들의 일상생활에서 경호는 각종 행사의 질서유지, 주요 인사들의 신변 보호 및 안전을 위해서 이루어졌다. 당시 경호 사례를 통해서 볼 때, 오늘날 한국 사회에서 경호가 정착하는데 있어 1920년대의 시대적 정황이 중요한 토대가 되었다고 여겨진다.

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중국 지역 간의 모바일 정보격차가 G2C전자정부서비스의 이용의도에 미치는 영향에 관한 실증연구 (An Empirical Study on the Influence of the Mobile Digital Divide between China Regions on the Intention to Use G2C e-Government Services)

  • 여등승;장원원;임규건
    • 한국IT서비스학회지
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    • 제19권6호
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    • pp.15-29
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    • 2020
  • Facing the era of intelligence, the demands for changes of e-Government system appears to be rising upon the development of AI, VR, IoT and other new technologies. However, it also comes with the increasing possibility of mobile digital divide among regions, ethnicities and social classes. As the e-Government Service is only available for specific groups, the national government should proactively build an information environment to promote the convenient access and use of e-Government Service comprehensively by all the people. In the light of the sociodemographic characteristics, this study tests whether the difference is statistically significant involving the mobile digital divide between different groups with the analysis of variance, while determining the relationship between the mobile digital divide and the usage intention of e-Government Service through multiple regression analysis. The main findings of this study are as follows. First, there are differences and statistical significance between groups of different ethnicities and regions on accessibility with electronic products and networks. Second, there are obvious differences and statistical significance between groups of different ages, educational levels and ethnicities on the competency and usability of electronic products and networks. Third, the accessibility to electronic products and networks has no effect on the usage intention of e-Government Service, while the competency and usability of electronic products and networks have a strong positive impact on the usage intention of e-Government Service. The author hopes that the research findings of this paper can provide reference suggestions and opinions for bridging the digital divide among regions in China and promoting the popularization of the e-Government Service.

Does Local Government Affect Community Satisfaction of the Younger Generation in Rural Areas? The Case of Jeonbuk, South Korea

  • Cho, Younghyun;Lee, Kyung-Young
    • Asian Journal for Public Opinion Research
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    • 제9권3호
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    • pp.214-239
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    • 2021
  • This study examines the relationship between public service satisfaction, trust in local government, and community satisfaction. Previous studies on community satisfaction have insufficiently dealt with public services or trust in local government and have not fully conducted an integrated analysis. To close these knowledge gaps, this study includes public service satisfaction that was constructed with the subcomponents economic support, education, and public safety and trust in local government as factors affecting community satisfaction. Moreover, this study verified the mediating effect of trust in local government between public service satisfaction and community satisfaction. Online surveys were carried out with 980 residents in Jeonbuk, Korea, and structural equation modeling (SEM) was employed. The results indicated that public service satisfaction affected community satisfaction directly or indirectly. In particular, the satisfaction with public safety influenced community satisfaction both directly and indirectly. In addition, trust in local government had a mediating effect between all sub-components of public service satisfaction and community satisfaction. Today, regional disparity between urban and rural areas in developing countries is widening. As a result, residents in rural areas are gradually moving to urban areas. Therefore, rural areas need to increase the community satisfaction of their residents. In this regard, this study suggests important policy implications for community satisfaction enhancement.

전자정부 활용실태와 서비스컨텐츠의 고도화를 위한 정책방향 (A Direction of Policy for Electronic Service Contents System in e-Government)

  • 김영미
    • 디지털융복합연구
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    • 제6권1호
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    • pp.1-10
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    • 2008
  • Electronic service delivery is an integral mission that is shouldered upon e-government to carry out. And it also has become an important way of making client-centered administration work more effectively. It is quite convenient from citizens' perspective to utilize public services that are electronically transformed. This study identifies a set of electronic services currently provided by e-government and proposes policy measures for further driving e-government to develop its services in a direction of making people's life more convenient.

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재가노인복지사업의 비용편익 분석 (The Cost-benefit Analysis of the Community Care Service Centers for the Elderly)

  • 원종욱;한혜경;황성철;김정희
    • 한국사회복지학
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    • 제43권
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    • pp.270-298
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    • 2000
  • Government provides financial support to the 74 Home help service centers, 36 Day care service centers, and 18 Short stay service centers for the elderly. The number of service centers that receive financial support from the government is far less to meet the potential demand for the community care services. This paper applies cost-benefit analysis to evaluate the net social benefit of the services provided by the 3 types of the community care service centers sponsored by the government to justify the expansion of the government support. The benefit is calculated as community care services are provided privately in the market without financial support from the government. The potential market price is regarded as the benefit or value provided to the elderly. The price levels that potential users are willing to pay for these services are surveyed in the Census for the Elderly by the KIHASA, 1998. The market prices for the community services are generated by equating limited amount of service supply, as in number of users in one year in 3 types of community care service centers, and potential demand for the services. Market prices are multiplied to the number of users of 3 types of community centers to get the total benefit. Total operating cost of the community care service centers is regarded as cost. According to the cost-benefit analysis, Home-help service centers generated net social benefit of 137 billion Won, Day Care service centers generated 15 billion Won, and Short stay service centers generated 6 billion Won. Significant amount of net social benefit indicates that government should increase level of financial support to these service centers.

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모바일 전자정부 서비스 유형분류에 따른 국내외 현황 분석 및 발전방향 (Mobile Government Service Classification and Policy Implications)

  • 서용원;김태하
    • 한국산학기술학회논문지
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    • 제11권4호
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    • pp.1475-1482
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    • 2010
  • 본 연구에서는 국내외 모바일 전자정부의 구축 사례를 비교분석하고 이를 바탕으로 모바일 전자정부의 발전 방향에 대한 시사점을 제시한다. 이를 위하여 모바일 전자정부 서비스의 유형 구분을 위한 프레임워크를 제시하였으며, 국내외 모바일 전자정부 구축 사례를 해당 프레임워크를 바탕으로 분석함으로써 모바일 전자정부 발전방향에 대한 정책적 시사점을 도출하였다. 이에 의거하여 본 연구에서는 모바일 전자정부의 추진 방향으로서 고객 중심의 업무프로세스 재설계, 사용자 중심의 모바일 포탈 재구성, 모바일 고유의 서비스 개발, 신기술 트렌드를 적용한 모바일 전자정부 서비스 개발, 고객으로부터의 피드백을 통한 선순환 및 모바일 보안의 강화를 제시하였다.

중국의 전자정부 구축현황과 시사점 (The Current Status and Implications of E-Government in China)

  • 진설;최석범
    • 통상정보연구
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    • 제13권4호
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    • pp.203-227
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    • 2011
  • 전자정부는 새로운 기술을 이용하여 대중들에게 편리한 정보와 서비스를 제공해줄 뿐만 아니라 서비스의 질을 향상시켜 준다. 오늘날 전자정부는 21세기 국가경쟁력을 높이는 핵심수단으로서 현재 세계 여러 나라가 경쟁적으로 추진하고 있는 대표 프로젝트이다. 국제적으로 전자정부가 보편화되는 추세 속에서 중국 또한 WTO 가입과 함께 전자정부의 발전이 새로운 도전을 맞고 있다. 하지만 이러한 전자정부의 발전과 동시에 많은 문제점들을 드러내고 있다. 특히, 정부와 전자정부에 관련된 법률과 정책이 하나로 통합되지 못하고, 정부의 관리체계를 전환할 수 있는 법적인 근거가 미약하다. 따라서 본 논문은 중국 전자정부의 개념, 추진과정, 구축목적, 관련 정책내용 등 일반적인 사항들을 살펴보고, 한국과 중국의 전자정부 구축현황을 비교하여 시사점을 도출하는데 연구목적이 있다.

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모바일 전자정부 서비스 수용의도의 영향요인에 관한 연구 (An Empirical Study on the Influencing Factors of Intention to Adoption of Mobile Government Service)

  • 한기훈;김진수
    • Asia pacific journal of information systems
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    • 제23권3호
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    • pp.77-104
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    • 2013
  • Mobile technology is accelerating innovative changes across all fields of our society as well as business environments. Especially, demands on mobile government (M-government) services have been increased gradually since e-government has improved national administration services dramatically. However, high-quality services which are acceptable to may users are not actually supplied because technical issues such as security on mobile e-government services have not solved and governance policy was not established yet. Previous studies show that most researches are devoted to technical ones or limited to theoretical exploratory study. As a result, developing useful guidelines which are practically and theoretically proved is one of the very important research issues. This study reviews the previous research works such as concept of mobile, e-government, M-government, technical trends of mobile, market situations, present status, and various case studies. And then we develop a research model with five factors, twenty four variables and seventy six measurement for measuring the influencing factors to adoption of M-government services. The model is composed of total 16 hypotheses, 22 variables, and 76 measurements. The model is analyzed by using statistical package SPSS (18.0) and AMOS (18.0) together with structural equation method based on 294 samples. The results show that the model is valid and there are statistically significant influence between ease of use and usefulness, ease of use and user's satisfactions, usefulness and intent of re-use, and user's satisfactions and intent of re-use, excepting usefulness and user's satisfaction, ease of use and intent of re-use did not affect significant influences. Especially, service quality, system quality, and relationship quality are identified as influencing factors to adaption of M-government service. The results are expected to provide a theoretical research framework which generate new research issues in M-government service area. It also can provide an useful guidelines to practical experts in successfully implementing M-government services. Further research directions are as follows. User's intents have to be studied in details by classifying users by individual, enterprise, and government as well as developing a new hypothetical model. Since M-government service is at the initial stage, longitudinal studies have to be conducted to trace the peoples' need in order to develop new high-quality mobile services.

행정서비스헌장제도의 발전과 정부혁신 (The Public Service Charter in the Republic of Korea : A Development plan for Government innovation)

  • 김국현
    • 디지털융복합연구
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    • 제4권1호
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    • pp.55-71
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    • 2006
  • The Public Service Charter is one of the administrative reform programs introduced to promote customer oriented administration. It's main purpose is to achieve citizens' confidence in the government by satisfying them with elevated quality of the public services. This study focuses on analyzing current conditions and achievements of the Public Service Charter in the Republic of Korea and proposing it's development plan. Since it was introduced to Korea in 1998, the Public Service Charter has been disseminated and contributed to the spreading of the citizens' understandings of the government's initiatives for customer satisfaction plans. Still, it has several problems as follows; A lot of public servants and citizens lack in understandings of this program. CEOs don't have enough concern in it. Evaluation is not organically connected to performance management. The correction and compensation procedure are not well operated. To solve these problems, the government needs to set up an institutional foundation establishing a legal base, uplifting CFO' concerns, and building a department with full responsibility, and to promote employees and citizens' participation through education and PR. It's also important to enhance post management by efficient evaluation and performance management, substantial correction and compensation procedure.

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