• Title/Summary/Keyword: General enterprise

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An Analysis on Organizational Effectiveness and Survey on the Factors of Satisfaction/Dissatisfaction of Learning Workers' Perception in Degree Apprenticeship (일학습병행제 학위연계형 학습근로자의 조직유효성 인식분석과 만족/불만족요인 실태조사)

  • Myung, Jae Kyu
    • Journal of Practical Engineering Education
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    • v.12 no.2
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    • pp.331-337
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    • 2020
  • This study investigated the perception of the learning-workers' organizational effectiveness. They participate in the degree-linked work-learning parallel system. As a result, the turnover intention and job performance were higher than those of general office workers, and organizational commitment was lower. In addition, the higher scholastic year and grades, the higher job satisfaction. the higher grades, the lower burnout. specially the 2nd, 3rd, and 4th graders showed higher turnover intentions than the first grader. The results of the survey of (dis)satisfaction factors of learning workers also show that OJT management in the field should be strengthened rather than OFF-JT education in universities. This paper suggests that companies participating in the work-learning parallel system need higher-level management in aspects such as educational supports, personnel management, and OJT management as well as competency development of learning-workers. It shows that supplementary measures are needed for learning time and learner management of participating companies.

A Study on the Development and Application of a Small Shipyard Customized Production Process Planning and Management System (소형조선소 맞춤형 생산공정 계획관리 시스템 개발 및 적용에 관한 연구)

  • Kim, Young-Hun;Hong, Min-Jong;Baek, Seung-Ju;Lee, Won-Seok;Jo, Yong-Hwa;Lee, Dae-Hyung;Lee, Hoon-Sick;Na, Sung-Tae
    • Journal of the Korean Society of Industry Convergence
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    • v.25 no.1
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    • pp.79-86
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    • 2022
  • In general, since the types and types of ships, so complex and various variables are included to measure the amount of construction work. In addition, it is mot easy to predict the schedule or the number of working hours before ship construction, and it is also mostly inaccurate. As a result, the master plan is manually drawn up by the expert's experience, but there are limitations due to various factors. Medium and large shipyards are operating APS(Advanced Planning and Scheduling) system that reflects industrial characteristics to improve productivity in the planning stage, and utilize information from systems such as ERP(Enterprise Resource Planning) system and MES (Manufacturing Execution System). On the other hand, small shipyards rely mostly on manual work such as Excel work based on the experience of the workers. Therefore, this study intends to develop a master plan management system that can efficiently manage the production process from the business planning stage in consideration of the characteristics of small shipyards.

The Relationship on Risk Type, Risk Management and Business Performance - Evidence from Korean FDIs in China

  • Yin, Heng-Bin;Kim, Bo-Hyun;Jung, Hong-Joo
    • Journal of Korea Trade
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    • v.23 no.5
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    • pp.45-65
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    • 2019
  • Purpose - As the well-known Structure-Conduct-Performance paradigm implies, risk structure of a corporation may affect its risk management activity and the activity may in turn determine its performance. Depending on its goal, Foreign Direct Investment (FDI) can shape its risk structure, risk management and its performance. Under this assumption, we investigate the relationship between the goals of FDI and risk management for the first time in academics. Design/methodology - This empirical research uses a survey of 279 current Korean enterprises' FDIs in China with the recently developed business risk quadrant model. Companies are classified into either a market- or an efficiency-seeking group, to identify how each group perceives and manages risks, and values the performance of risk management. Also, we apply integrated risk management method that multinational corporations have introduced in China, then verify the mediating effect between risk factors and performance. Findings - Our research shows the FDIs can expose themselves to differing risk structure although risk management activities simply represent the level of empowerment given to local management by headquarter due to limit of sample size despite diversity of risk and risk management tools. To sum, market seekers are found to have more strategic risk (revenue related risk) than efficiency seekers with financial risk (cost related risk). The market seekers can manage their risk by empowering their local organisation while the efficiency does the opposite ways. The risk management appears to be successful in general. Originality/value - Previous studies on small and medium enterprises' FDIs to China have concentrated on the analysis of entry determinants, withdrawal factors and individual risk management. Meanwhile, this research establishes enterprise-wide risk factors faced by the companies that advance into China, according to the method of the classification by ERM and verifies if they could synthetically improve performance through risk corresponding measures.

Survey on Analysis and Improvement of the Stress Status of Customer-facing Workers in the Corporation (공단 고객 응대 근로자의 스트레스 현황과 개선을 위한 인식도 조사)

  • Seung-Han, Kim;Gyou-Beom, Kim;Woo-jin, Hyun
    • Journal of the Korea Safety Management & Science
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    • v.24 no.4
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    • pp.85-93
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    • 2022
  • Today's customer service providers, who have the greatest impact on customer satisfaction, are experiencing severe stress and job burnout due to various causes. Unlike general companies, the corporation has a relatively high level of dissatisfaction with customer service since there is a large conflict between the provision of kindness and the reasonable handling of civil complaints according to laws and regulations. In order to analyze the environment of the NPS' customer service providers, 5.583 branch employees working at the National Pension Service and 407 call center employees were surveyed online using the questionnaire function of the Enterprise resource planning system. The contents of the survey consisted of a survey on customer-facing employees, the level of awareness of customer-facing workers protection measures, and opinions on improvement and supplementation related to customer-facing workers protection measures. As a result of the survey, 72.8% of the total respondents experienced grievance complaints, and the proportion of call center employees was even higher at 89.0%. In addition, both the branch and the call center had the largest share of complaints about obstruction of business, unreasonable demands, abusive language, and verbal abuse. More than 40% of call center employees in their 20s and 30s experienced the highest frequency of complaints 13 or more times a year. The most difficult thing in the process of responding to complaints was that both branch offices and call centers had insufficient psychological recovery time, lack of space, and lack of help from colleagues and superiors. Based on the survey analysis, it is suggested to establish a countermeasure through case analysis rather than the right to suspend work for civil complaints that cannot be handled, such as customized manuals and action strategies for the age group with high grievance complaints.

Executives' Characteristics and Their Management Implications in Korean Entertainment Companies (우리나라 엔터테인먼트 기업의 임원 특성과 경영 함의점)

  • Kim, Jeong-Seob
    • Journal of Korea Entertainment Industry Association
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    • v.13 no.3
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    • pp.77-89
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    • 2019
  • What are the characteristics of firm executives who have led the fast-growing Korean entertainment industry since the Korean Wave in the early 2000s, and what management implications can be inferred from them? To search for the answer to these questions, we conducted a complete survey of 293 executives from 27 listed Korean entertainment companies. Research has shown that career path diversity has increased in order of general enterprise managers, IT experts, accountants, lawyers and artists, away from the limited human resources level around artists. Thirty three percent of the firms gave stock options to their CEO. This is a positive aspect as data implying that these companies have been striving to do specialization, transparent management, digital and network management, creativity management, and motivational management in the context of sustainablity. However, it was pointed out as an improvement task that the percentage of young(20s and 30s) and female executives is low, even though such people's creativity, sensitivity, initiative and dynamic quality are apt to bring out their advantages especially in the entertainment company, a typical knowledge-creative firms and that the period of the CEO's average tenure was relatively short to 4.02 years.

A Study on Chinese Corporate Social Responsibility Management Mode in Economic Transition Age A Case Study of Beijing Retailing Industry (경제전환시대 중국 소매기업의 사회적 책임에 관한 연구 : 베이징(北京)의 소매기업을 중심으로)

  • Li, Dong?xin;Kang, Tae?won;Lee, Yong?Ki
    • The Korean Journal of Franchise Management
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    • v.2 no.2
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    • pp.134-149
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    • 2011
  • For decades, corporate social responsibility (CSR) has been a subject of intense debate among scholars and practitioners. Discussions have generally focused on the role of business in society and the nature of an enterprise's social responsibilities. The International Organization for Standardization (ISO) announced the implication of the ISO 26000 as the new guidance standard for social responsibility, which is built on the intellectual and practical infrastructure of ISO 9000 and ISO 14000. Although the enthusiasm for corporate social responsibility (CSR) has been echoed in the Chinese marketing literature, with the very low rate and level of CSR implementation in China's enterprises based on 2011 report of Chinese Academy of Social Sciences, this paper will give a general statement on the current status and future management mode of CSR in China.

A Study on the Continues Use Intention of Artificial Intelligence RPA in the Financial Industry (금융업의 인공지능(AI) RPA 지속사용의도에 관한 연구)

  • Kyeong-Rok Seo;Hyeon-Suk Park
    • Industry Promotion Research
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    • v.8 no.1
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    • pp.55-68
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    • 2023
  • The purpose of this study is to investigate the factors that influence the intention to continuously use the RPA program used in the financial industry for those working in the financial industry. In particular, the purpose of this study is to understand the will to accept and the perception of acceptance conflict by considering the characteristics of individuals in the relationship between work and information technology. As a result of the study, it can be confirmed that the RPA system based on intelligent process automation including artificial intelligence should be further strengthened in the transformation of a digitalized enterprise rather than the RPA based on simple task automation that is currently most used. In general, the phenomenon of cognitive dissonance was prominent for the adoption of new technology, but the phenomenon of cognitive dissonance did not appear for the continued use of RPA in the financial industry. Able to know. In the future in the financial industry, it is thought that the change in the labor organization will be accelerated as the suitability of repetitive tasks and technologies is increased.

Analysis of Performance on On-Offline Mixed Education and Training of Degree-linked Work-study Parallel System Focusing on Flipped Learning - (학위연계형 일학습병행제 온오프 혼합 교육훈련의 성과분석 - 플립러닝을 중심으로 -)

  • Jae Kyu Myung
    • Journal of Practical Engineering Education
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    • v.15 no.1
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    • pp.183-192
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    • 2023
  • This study analyzes the performance of flipped learning, an offline class method conducted in a degree-linked work-learning parallel system. Training in the work-study parallel system, which is conducted as part of job competency improvement, has thoroughly adhered to the offline method, but in line with COVID-19, unlike before, it is changing in the direction of using the online method more actively. However, educational methods such as flipped learning are not new because the degree-linked operation is applied to the academic system and education method of universities and is practically the same form as general university education. Therefore, it is necessary to analyze the educational performance and complementary points of flipped learning, which has recently been expanded in the degree-linked work-study parallel system, considering the characteristics of this system, in which classes are held only on weekends. As a result of statistical analysis based on the survey, some of the outcomes of flipped learning have been confirmed, and in order to increase the performances, it is necessary to continuously seek out specific measures to encourage learning and expand communication between instructors and students.

The Effect of Chinese MNC's Employer Brands on Employee Performance and Turnover Intention-The Mediating Effect of Organizational Commitment (중국 대기업 고용주브랜드가 종업원의 업무성과 및 이직의도에 미치는 영향 - 조직몰입의 매개효과를 중심으로)

  • Wang, Xue-Ting;Li, Yan-Nan
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.211-222
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    • 2020
  • In today's society, competition of talents is a critical factor of success in modern enterprises due to living in the era of knowledge economy. Also, success of a modern enterprise can be defined by the brand equity or value of the company name defined by general public (functional) and its employees (symbolic). Company brand equity is a subjectively defined by each employee. This article aims to link the relations between employee's perception of employer brand equity to employees' job performance and turnover intention. In order to empirically verify the effects of employer brand on employee's organizational commitment, performance, and turnover intention, study conducted the general employees working for MNC in the field of e-commerce, IT, and Networking business based in China. Total 235 questionnaires were used for the empirical analysis and SPSS 21.0 statistics package was used to analyze the collected data. The results can be summarized as follows: (1) Both the functional employer brand and the symbolic employer brand equity have a significantly positive impact on organizational commitment. (2) Both the functional employer brand equity and the symbolic employer brand equity have a significant positive impact on employee performance. (3) Neither the functional employer brand equity nor the symbolic employer brand equity confirmed the negative relationship between turnover intentions. (4) Organizational commitment play the intermediary role in the impact of employer brand equity on employees' work performance.

A New Design and Implementation of Digital Evidence Container for Triage and Effective Investigation (디지털 증거 선별 조사의 효율성을 위한 Digital Evidence Container 설계 및 구현)

  • Lim, Kyung-Soo;Lee, Chang-Hoon;Lee, Sang-In
    • Journal of the Institute of Electronics Engineers of Korea CI
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    • v.49 no.4
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    • pp.31-41
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    • 2012
  • The law enforcement agencies in the worldwide are confiscating or retaining computer systems involved in a crime/civil case, if there are any, at the preliminary investigation stage, even though the case does not involve a cyber-crime. They are collecting digital evidences from the suspects's systems and using them in the essential investigation procedure. It requires much time, though, to collect, duplicate and analyze disk images in general crime cases, especially in cases in which rapid response must be taken such as kidnapping and murder cases. The enterprise forensics, moreover, it is impossible to acquire and duplicate hard disk drives in mass storage server, database server and cloud environments. Therefore, it is efficient and effective to selectively collect only traces of the behavior of the user activities on operating systems or particular files in focus of triage investigation. On the other hand, if we acquire essential digital evidences from target computer, it is not forensically sound to collect just files. We need to use standard digital evidence container from various sources to prove integrity and probative of evidence. In this article, we describe a new digital evidence container, we called Xebeg, which is easily able to preserve collected digital evidences selectively for using general technology such as XML and PKZIP compression technology, which is satisfied with generality, integrity, unification, scalability and security.