• Title/Summary/Keyword: Fuzzy analytic hierarchy process

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An Evaluation of Business Performance for Water Transportation Company Groups Using the Integrated Fuzzy AHP-PROMETHEE Method (통합 Fuzzy AHP-PROMETHEE법을 이용한 수상운송기업군의 경영성과 평가)

  • Jang, Woon-Jae
    • Journal of Navigation and Port Research
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    • v.44 no.4
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    • pp.319-325
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    • 2020
  • The Korean government has been pursuing many supporting programs to enhance the competition of water transportation companies in recent years. To implement the policies effectively, which needs its monitering and evaluates about their business performance. The purpose of this study was to evaluate the business performance of water transportation company groups and determine the outranking between the groups using the Integrated Fuzzy AHP-PROMETHEE.. To achieve this purpose, first, the companies were classified into seven alternative company groups and the criteria for their evaluation was extracted Second, the weights of the criteria, by maritime and port expert survey, were calculated using the Fuzzy AHP. This paper, finally, determined the total priority orders of their company groups as the link Fuzzy PROMETHEE II with weights of the criteria and the local priority orders between them using the Fuzzy PROMETHEE I. In the proposal for this model, thus was collected four criteria such as growth ability, beneficial ability, technical ability, and productive ability. Through the result of this evaluation, the other marine transportation services group was determined as the highest outranking but the inland passenger & cargo transportation services group was lowest. Thus, the developing plan of the productive ability for the other marine transportation services group should be reviewed to continue its good performance, and all off the criteria for the inland passenger & cargo transportation services group to raise the performance should be reviewed.

An analytical model for assessing soft rock tunnel collapse risk and its engineering application

  • Xue, Yiguo;Li, Xin;Li, Guangkun;Qiu, Daohong;Gong, Huimin;Kong, Fanmeng
    • Geomechanics and Engineering
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    • v.23 no.5
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    • pp.441-454
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    • 2020
  • The tunnel collapse, large deformation of surrounding rock, water and mud inrush are the major geological disasters in soft rock tunnel construction. Among them, tunnel collapse has the most serious impact on tunnel construction. Current research backed theories have certain limitations in identifying the collapse risk of soft rock tunnels. Examining the Zhengwan high-speed railway tunnel, eight soft rock tunnel collapse influencing factors were selected, and the combination of indicator weights based on the analytic hierarchy process and entropy weighting methods was obtained. The results show that the groundwater condition and the integrity of the rock mass are the main influencing factors leading to a soft rock tunnel collapse. A comprehensive fuzzy evaluation model for the collapse risk of soft rock tunnels is being proposed, and the real-time collapse risk assessment of the Zhengwan tunnel is being carried out. The results obtained via the fuzzy evaluation model agree well with the actual situation. A tunnel section evaluated to have an extremely high collapse risk and experienced a local collapse during excavation, verifying the feasibility of the collapse risk evaluation model. The collapse risk evaluation model proposed in this paper has been demonstrated to be a promising and innovative method for the evaluation of the collapse risk of soft rock tunnels, leading to safer construction.

A Study on the Evaluation of the Logistics Service Quality of Container Terminal Operators (컨테이너터미널 운영사의 물류서비스 품질 평가에 관한 연구)

  • Park, Eun-Kyoung;Kim, Hyun-Duk;Lee, Kwang-Bae
    • Journal of Korea Port Economic Association
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    • v.25 no.1
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    • pp.47-62
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    • 2009
  • The paper attempts to identify the Logistics Service Duality of Container Terminals and to test the model by using of the Analytic Hierarchy Process(AHP). Also, the research assess the practical competitiveness of Container Terminals in Kwangyang by Fuzzy technique. To conclude, we can make the following observations: (1) we classifies the Logistic Service Quality into five attributes such as Tangibility, Reliability, Responsiveness, Assurance, Empathy, (2) Assurance is drawn to the most important attribute, (3) There is a significant disparity between the operators and the users in the relative importance of the Logistics Service Quality Attributes of Container Terminal, (4) In the result of analysis of the terminals' competitiveness, C Terminal is extracted as the most superior operator. In Addition, we hope to provide useful contribution to increase Gwangyang container terminal's competitiveness and offer some insight in further research.

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An Empirical Study on Evaluation for Administrative Service Quality of Public Institution : Focused on District Offices in Seoul (공공기관의 행정서비스품질 평가에 관한 실증적 연구 : 서울시 구청 중심으로)

  • Park, Kyung-Ho;Lee, Kang-In
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.9
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    • pp.167-177
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    • 2009
  • As the service quality has been reconsidered in public sector as well as private enterprises, the need for public sectors to adopt principle and practices of private sectors is concerned with customer-focused approach, the different business culture of public service organizations makes it difficult to improve service qualify. Also, Since concept of service contains intangibility, heterogeneity, Simultaneousness and perishability, it makes peoples more difficult to measure service quality. Therefore, this study proposes synthetic Administrative Service duality Index(ASQI) using fuzzy set theory and analytic hierarchy process to evaluate the service qualify in subjective environment. In ASQI model, Fuzzy set theory helps to measure the ambiguity of concepts that are relative to human being's subjective judgement. Also, this study utilizes AHP method to evaluate the preference weights of service quality dimensions (tangibility, reliability, responsiveness, assurance, empathy) for customers.

Study on Risk Assessment Method of Hydrogen Station using FAHP-HAZOP (FAHP-HAZOP을 적용한 수소충전소의 위험성평가 방법 연구)

  • Yeong Gwang Jo;Sien Ho Han
    • Journal of the Korean Institute of Gas
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    • v.27 no.4
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    • pp.92-101
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    • 2023
  • To solve the problem of climate change, carbon neutrality has now become a necessity rather than an option. Hydrogen is not only a energy storage that can supplement the intermittent production of renewable energy, but is also considered a good alternative in the field of utilization as it does not emit carbon dioxide after reaction. In order to revitalize hydrogen vehicles, one of the fields of hydrogen utilization, the construction of hydrogen station infrastructure must be preceded. Prioritization of risk factors is necessary for efficient operation and risk assessment of hydrogen stations, but due to the short operation period of domestic hydrogen stations, there is a lack of frequency data on accidents and their reliability is low. In this study, we aim to identify the causes and consequences of deviations in hydrogen stations through HAZOP analysis. Additionally, we intend to analyze them using Fuzzy-AHP. Through this, we intend to derive the decision values for the causes of deviations in hydrogen stations and apply them to hydrogen accident cases and risk assessments to confirm the reliability and utility of the data.

Development of Analytic Hierarchy Process or Solving Dependence Relation between Multicriteria (다기준 평가항목간 중복도를 반영한 AHP 기법 개발)

  • 송기한;홍상연;정성봉;전경수
    • Journal of Korean Society of Transportation
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    • v.20 no.7
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    • pp.15-22
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    • 2002
  • Transportation project appraisal should be precise in order to increase the social welfare and efficiency, and it has been evaluated by only a single criterion analysis such as benefit/cost analysis. However, this method cannot assess some qualitative items, and cannot get a proper solution for the clash of interests among various groups. Therefore, the multi-criteria analysis, which can control these problems, is needed, and then Saaty has developed one of these methods, AHP(Analytic Hierarchy Process) method. In AHP, the project is evaluated through weighted score of the criteria and the alternatives, which is surveyed by a questionnaire of specialists. It is based on some strict suppositions such as reciprocal comparison, homogeneity, expectation, independence relationship between multi-criteria, but supposing that each criterion has independence relation with others is too difficult in two reasons. First, in real situation, there cannot be perfect independence relationship between standards. Second, individuals, even though they are specialists of that area, do not feel the degree of independence relation as same as others. This paper develops a modified AHP method for solving this dependence relationship between multi-criteria. First of all. in this method, the degree of dependence relationship between multi-criteria that the specialist feels is surveyed and included to the weighted score of multi-criteria This study supposes three methods to implement this idea. The first model products the degree of dependence relationship in the first step for calculating the weighted score, and the others adjust the result of weighted score from the basic AHP method to the dependence relationship. One of the second methods distributes the cross weighted score to each standard by constant ratio, and the other splits them using Fuzzy measure such as Bel and Pl. Finally, in order to validate these methods, this paper applies them to evaluate the alternatives which can control public resentments against Korean rail path in a city area.

A Hybrid QFD Framework for New Product Development

  • Tsai, Y-C;Chin, K-S;Yang, J-B
    • International Journal of Quality Innovation
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    • v.3 no.2
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    • pp.138-158
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    • 2002
  • Nowadays, new product development (NPD) is one of the most crucial factors for business success. The manufacturing firms cannot afford the resources in the long development cycle and the costly redesigns. Good product planning is crucial to ensure the success of NPD, while the Quality Function deployment (QFD) is an effective tool to help the decision makers to determine appropriate product specifications in the product planning stage. Traditionally, in the QFD, the product specifications are determined by a rather subjective evaluation, which is based on the knowledge and experience of the decision makers. In this paper, the traditional QFD methodology is firstly reviewed. An improved Hybrid Quality Function Deployment (HQFD) [MSOfficel] then presented to tackle the shortcomings of traditional QFD methodologies in determining the engineering characteristics. A structured questionnaire to collect and analyze the customer requirements, a methodology to establish a QFD record base and effective case retrieval, and a model to more objectively determine the target values of engineering characteristics are also described.

A two-step interval risk assessment method for water inrush during seaside tunnel excavation

  • Zhou, Binghua;Xue, Yiguo;Li, Zhiqiang;Gao, Haidong;Su, Maoxin;Qiu, Daohong;Kong, Fanmeng
    • Geomechanics and Engineering
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    • v.28 no.6
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    • pp.573-584
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    • 2022
  • Water inrush may occur during seaside urban tunnel excavation. Various factors affect the water inrush, and the water inrush mechanism is complex. In this study, nine evaluation indices having potential effects on water inrush were analysed. Specifically, the geographic and geomorphic conditions, unfavourable geology, distance from the tunnel to sea, strength of the surrounding rock, groundwater level, tidal action, cyclical footage, grouting pressure, and grouting reinforced region were analysed. Furthermore, a two-step interval risk assessment method for water inrush management during seaside urban tunnel excavation was developed by a multi-index system and interval risk assessment comprised of an interval analytic hierarchy process, fuzzy comprehensive evaluation, and relative superiority analysis. The novel assessment method was applied to the Haicang Tunnel successfully. A preliminary interval risk assessment method for water inrush was performed based on engineering geological conditions. As a result, the risk level fell into a risk level IV, which represents a section with high risk. Subsequently, a secondary interval risk assessment method was performed based on engineering geological conditions and construction conditions. The risk level of water inrush is reduced to a risk level II. The results agreed with the current tunnel situation, which verified the reliability of this approach.

The Fuzzy QFD Approach to Importance the Public Sector Information Performance Measurement Category (퍼지 QFD를 활용한 공공부문 정보화 성과 측정범주 중요도 도출)

  • Oh, Jin-Seok;Song, Young-Il
    • Information Systems Review
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    • v.12 no.2
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    • pp.189-203
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    • 2010
  • Is presenting guidance of information performance measurement as government PRM version 2.0 these common reference models in public sector. Government PRM is consisted of assessment classification system and standard line of sight and performance management standard form. Through this, is sorting performance element and define cause-and effect. Government PRM is supplying measurement categories at assessment classification system, but relative importance for application standard by measurement categories is not presenting. In this study, importance for government PRM's measurement categories been applying by commonness Test of information performance measurement of public sector wishes to deduce estimation and priority. Research model used Fuzzy QFD, and designed so that can reflect well PRM's development purpose. I applied Fuzzy AHP and FPP method that graft together fuzzy theory to minimize uncertainty and ambiguity in that expert opinion. Is drawn to element that "Standard model offer for information department and management" is the most important in government PRM's development purpose. "Quality of service" is showing the highest priority in customer results in measurement category. Importance for government PRM's measurement categories can offer common valuation basis in government and public institution. Hereafter if examine closely quantitative cause-and effect for structure model of measurement classification system when study government PRM more objective and efficient reference model become.

Evaluating Level of Quality for the Skyteam Cargo Services (스카이팀 카고의 서비스 품질에 대한 평가)

  • Na, Ji-Eun;Park, Yong-Hwa;Yun, Sin
    • Journal of Korean Society of Transportation
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    • v.29 no.6
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    • pp.75-83
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    • 2011
  • This research explores the relative importance of factors and service items that influence the air cargo service quality for provision services by the Skyteam Cargo in the Korean market. In general, the Skyteam Cargo provides a package of services which are different functions and operations of service such item as Equation Heavy (heavy and large express freight), Equation (small express freight), Variation (special freight), and Dimension (general freight). To carry out the research, the expert questionnaire survey, the Analytic Hierarchy Process (AHP) analysis had adopted to evaluate the level of quality for the provision air cargo operation services by the Skyteam Cargo at Incheon International Airport. Based on an expert survey and the AHP, five core service factors, namely, infrastructure as installed facilities, reliability, promptness, efficiency, and safety are defined.