• 한국조리학회지
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• 제10권2호
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• pp.149-168
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• 2004

Nevertherless, a structural depression with high expense of costs-low degree of efficiency and high price of commodities-low degree of growth during the last few years. And hotel companys were doing endeavor for conquer this depression with reshuffle of the personnal system and that systematizing an enterprise and production control. Hotel has more increase personnel expenses percents than increase sold price percents so that hotel reducing cook and as result, hotel has a problem from production selling of food service because that is insufficient of cook man power. On studying this research, an importancy of cusine department in inquire hotel and an efficiency man power control of cusine department influence on hotel marketing were made use of analysis for hotel kitchen management. The result of this study is like that. First, the quality of a hotel employee is directly related to that of hotel service, which is functioned as a principle factor on which success or failure of the hotel very largely depends. Second, fair evaluation of merits. Third, cognition for job as expert. Fourth, the roles and competences of the employees were affected much by the inner or outer environmental changes surrounding the hotel enterprises. Fifth, do not underestimate an intelligent ability and will power of employee, and hotel company have to manage that the employees consult themselves about their things of department and improve with the master sense for job. Sixth, pay increase and intensive system. This system can raise the will to achievement for employee's job, and company can get many benefits from government. Seventh, the employees should be encouraged to have memberships of academic organizations, to actively participate in academic meetings, workshops, conferences, and forums in the area of job performance.

• 유통과학연구
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• 제17권12호
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• pp.95-103
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• 2019

Purpose : Promoting startups has increased in importance in labor market policies since the economic crisis. In Korea, the Ministry of SMEs and Startups is also seeking to revitalize youth startups and traditional markets by moving young stores into idle spaces in traditional markets through 'Project to Support the Activation of Youth Mall'. Research into startups in traditional markets is very limited. Therefore, this study looks at the differences between the management performance of young merchants and senior merchants, and looks at the impact of the business period. Research design, data and methodology : It was divided into youth startup and senior startup based on the age of 40 and startup and nonstartup. Based on these criteria, the company intends to compare and analyze sales and margin rates by setting the sales and margin rates with the management performance of the startup and senior startups. In particular, to look at the feasibility of government funded projects for young merchants, the company will look at the changes in sales and margin rates of young merchants and senior merchants over the period of operation. In this study, the analysis was based on the raw data of the Statistics of traditional market in 2017, and the ANCOVA was used. Results : First of all, the sales volume of stores operated by young merchants, was higher than those operated by senior merchants. Next, the margin ratio does not differ from that of stores that are for young people and those. These findings suggest that the profit structure of stores in traditional markets is similar between young merchants and senior merchants. Third, if you look at the performance of new startups based on one year of business period in more detail, it turns out that young startups have improved in sales and margin rates since startups, while senior startups have no difference. Conclusions : While it means that management performance can be improved through support for young startups, it suggests that there is a limit to supporting senior startups. Therefore, this research indicates that the government support projects centered on youth can contribute to the revitalization of traditional markets.

• 융합보안논문지
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• 제18권2호
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• pp.149-158
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• 2018

우리나라의 군 간부들은 현역복무 후 계급정년으로 인해 본인의 의사와 관계없이 조기에 이직할 수밖에 없는 실정으로 최근 중 장기 복무자의 5년간 평균 취업률이 55%수준에 머무르고 있는 현실에 비추어 그 대책이 절실한 상태이다. 지난 박근혜 정부에서 제대군인 일자리 5만개 창출을 국정과제로 선정하여 추진하였으나 그 성과는 크지 않았다. 따라서 이제는 제대군인들의 대규모 일자리 창출을 위해 정부차원의 노력과 학문적 차원의 취업기회 확대 등 기존의 방식을 과감하게 탈피하여야 하며 제대군인들 스스로가 자립하여 조직을 만드는 방안 등을 적극적으로 검토할 필요성이 대두된 것이다. 그러한 이유로 본 연구에서는 제대군인들의 일자리 창출을 위해 제대군인들 스스로 사회적 협동조합을 설립하여 현역부대에서 이루어지고 있는 부대개방행사, 병영체험 등 비전투업무 부담을 경감시켜 주고 먹거리 사업, 경호 경비인력 양성 및 인력제공 사업, 특기병 양성학원 운영 사업, 한강 수중청소 사업, 돌봄 사업, 택배 사업 등을 통해 일자리를 창출하는 방안을 제시한다.

• 디지털융복합연구
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• 제19권1호
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• pp.117-124
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• 2021

본 연구는 광주광역시에 소재한 환대기업에 근무하는 직원들의 조직적 지원이 종사원 열정, 신뢰, 몰입, 만족간의 상호간 영향관계를 파악하고자 한다. 서비스기업에 근무하는 종사원의 현 상황을 파악함으로써 환대산업 종사자의 인적자원 관리에 대하여 고찰하는데 본 연구의 목적이 있다. 그 결과 환대산업에서 기업의 조직지원은 종사원의 열정에 유의한 영향관계가 있다. 종사원의 열정은 조직으로 볼 수 있는 환대기업에 근무하고 있는 종사원은 업무에 대하여 신뢰, 몰입, 만족을 하는 것으로 나타나서 종사원의 열정은 신뢰, 몰입, 만족에 긍정적인 역할을 하는 것으로 나타나고 있다. 종사원의 열정은 결과적으로 서비스 상품의 질에 투영되는 만큼 이는 종사원이 자신이 담당하고 있는 업무나 재직하고 있는 회사에 대한 긍정적인 감정을 관계의 질로 생각할 수 있다. 종사원의 열정을 발휘하여 기업과 업무에 대한 신뢰, 몰입, 만족을 느낄 수 있도록 인사관리 방안이 요구된다. 따라서 일에 대한 자부심과 성취욕을 강화 시킬 수 유무형의 조직지원과 인사 관련 프로그램 도입과 실행이 이루어져야 한다.

• 한국콘텐츠학회논문지
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• 제9권6호
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• pp.390-398
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• 2009

본 연구는 두 가지 측면에서 연구되었다. 첫 번째, 가맹사업자와 가맹계약자간 중요성 인지 여부, 좋은 관계 유지 인지 여부, 지속적인 관계 유지 노력, 관계 개선 노력, 상호간의 관계 인정 여부 등 현재 마케팅 파트너쉽의 중요성이 어느 정도인지에 대한 연구를 수행하였다. 두 번째, 가맹사업자와 가맹계약자간의 상호관계에서 역할수행과 관계유지, 갈등해결과 관계유지, 역할수행과 타가맹점과의 비교 등에 대한 상관관계 연구를 하였다. 본 연구의 결론에서는 가맹사업자가 보다 강력한 파트너쉽을 가진 가맹계약자를 원한다면 각자 파트너쉽이 중요함을 인지하고 있는 가맹사업자와 함께 많은 노력을 해야 하며, 자신들의 이익보다는 파트너쉽의 이익을 생각해야 하며, 그와 관련된 많은 문제점들을 서로 함께 해결해야 할 것을 제시하였다. 즉 강력한 파트너쉽은 가맹사업자와 가맹계약자 양쪽의 노력이 필요하다는 것이다. 이러한 양쪽의 희생은 전체적인 Relationship의 수행뿐 만아니라 이익배분까지도 포함되어야 한다는 것이다.

• 마케팅과학연구
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• 제17권4호
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• pp.141-173
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• 2007

본 연구는 점포를 방문하는 동안 노출되는 매장의 물리적 환경 특성이 서비스 브랜드 개성과 재구매의도에 미치는 영향력을 규명하기 위해 시도되었다. 이를 위해 연구모형을 개발하여, 특정 서비스 브랜드의 이용객을 대상으로 설문조사를 실시하고 구조방정식을 이용하여 분석하였다. 연구 결과는 우선, 서비스의 물리적 환경은 주변요인, 디자인요인, 사회요인으로, 그리고 서비스브랜드 개성은 유능함, 성실함, 흥분됨, 세련됨, 강인함 차원으로 분류되었다. 둘째, 물리적 환경의 모든 차원들이 모든 서비스 브랜드 개성차원에 정(+)의 영향을 주었으며, 물리적 환경의 서비스 브랜드 개성에 대한 영향력은 각 차원별로 상이하였다. 셋째, 서비스 브랜드 개성은 모두 재구매의도에 정(+)의 영향을 주었으며, 특히 세련됨 차원에 미치는 영향이 가장 켰다. 넷째, 서비스의 물리적 환경은 재구매의도에 정(+)의 영향을 주었으며, 특히 물리적 환경 중 사회요인이 재구매의도에 가장 큰 영향을 주는 것으로 나타났다. 이와 같은 결과들은 물리적 환경 연출은 브랜드 개성 형성의 결정요인으로 서비스 브랜드 차별화의 핵심요인으로 작용하므로, 호의적인 브랜드 개성 창출을 위해서는 우선적으로 물리적 환경에 대한 효율적 관리 방안이 강구되어야 함을 보여준다.

• 지능정보연구
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• 제17권1호
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• pp.91-110
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• 2011

본 논문은 호텔 관광 서비스 업계에서 급변하는 전산화와 글로벌화에 대응하기 위하여 IT 솔루션 도입을 통하여 기업의 업무 처리를 고도화하고 고객 서비스 대응력을 높인 사례를 연구하였다. 이를 통하여 국내 유수의 호텔 관광기업이 효과적으로 고객 요구에 대응하기 위하여 CRM 솔루션을 자체적으로 개발하여 실무에 활용하도록 함으로써, 고객에 대한 분석력을 높이고 고객별 마케팅 전략 수립과 고객에 특화 한 영업을 전개하는 활용 사례를 연구하였다. 특히 본 연구는 호텔 관광 업계의 CRM 솔루션 도입 과정과 CRM을 이용한 영업 업무 및 마케팅 업무에 활용해 나가는 과정에 대하여 논하였고, CRM 도입에 의한 효과를 DEA(Data Envelopment Analysis) 를 통하여 분석하였다. 우선 CRM을 도입한 L사의 각 사이트별 상대적 효율성을 CCR 모형으로 비교 분석하였으며, 그 다음 L사의 대표 사이트에 소속된 각 영업장들의 상대적 효율성을 BCC 모형으로 비교 분석하였다.

• 산경연구논집
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• 제3권1호
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• pp.7-16
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• 2012

Despite the enforcement of SSM control laws such as 'the Law of Developing the Distribution Industry (LDDI)' and 'the Law of Promoting Mutual Cooperation between Large and Small/medium Enterprises (LPMC)' stipulating the business adjustment system, the number of super-supermarkets (SSMs) has ever been expanding in Korea. In France, however, Super Centers are being regulated most strongly and directly in the whole Europe viewing that there is not a single SSM in Paris, which is emphasized to be the outcome from French government's regulation exerted on the opening of large scale retail stores. In France, the authority to approve store opening is deeply centralized and the store opening regulation is a socio-economic regulation driven by economic laws whereas EU strongly regulates the distribution industry. To control the French distribution industry, such seven laws and regulations as Commission départementale d'urbanisme commercial guidelines (CDLIC) (1969), the Royer Law (1973), the Doubin Law (1990), the Sapin Law (1993), the Raffarin Law (1996), solidarite et renouvellement urbains (SRU) (2000), and Loi de modernisation de l'économie (LME) (2009) have been promulgated one by one since the amendment of the Fontanet guidelines, through which commercial adjustment laws and regulations have been complemented and reinforced while regulatory measures have been taken. Even in the course of forming such strong regulatory laws, InterMarche, the largest supermarket chain in France, has been in existence as a global enterprise specialized in retail distribution with over 4,000 stores in Europe. InterMarche's business can be divided largely into two segments of food and non-food. As a supermarket chain, InterMarche's food segment has 2,300 stores in Europe and as a hard-discounter store chain in France, Netto has 420 stores. Restaumarch is a chain of traditional family restaurants and the steak house restaurant chain of Poivre Rouge has 4 restaurants currently. In addition, there are others like Ecomarche which is a supermarket chain for small and medium cities. In the non-food segment, the DIY and gardening chain of Bricomarche has a total of 620 stores in Europe. And the car-related chain of Roady has a total of 158 stores in Europe. There is the clothing chain of Veti as well. In view of InterMarche's management strategies, since its distribution strategy is to sell goods at cheap prices, buying goods cheap only is not enough. In other words, in order to sell goods cheap, it is all important to buy goods cheap, manage them cheap, systemize them cheap, and transport them cheap. In quality assurance, InterMarche has guaranteed the purchase safety for consumers by providing its own private brand products. InterMarche has 90 private brands of its own, thus being the retailer with the largest number of distributor brands in France. In view of its IT service strategy, InterMarche is utilizing a high performance IT system so as to obtainas much of the market information as possible and also to find out the best locations for opening stores. In its global expansion strategy of international alliance, InterMarche has established the ALDIS group together with the distribution enterprises of both Spain and Germany in order to expand its food purchase, whereas in the non-food segment, it has established the ARENA group in alliance with 11 international distribution enterprises. Such strategies of InterMarche have been intended to find out the consumer needs for both price and quality of goods and to secure the purchase and supply networks which are closely localized. It is necessary to cope promptly with the constantly changing circumstances through being unified with relevant regions and by providing diversified customer services as well. In view of the InterMarche's positive policy for promoting local partnerships as well as the assistance for enhancing the local economic structure, implications are existing for those retail distributors of our country.

• 한국프랜차이즈경영연구
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• 제3권1호
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• pp.73-91
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• 2012

본 연구는 상권을 동태적관점에서 상권을 구성하는 업종중심특성과 상권고객인 유동인구중심특성의 적합도를 비교함으로써, 상권 활성화 방안을 모색하는데 목적을 두고 있다. 천안시에 소재하는 천안역상권, 두정동상권, 신부동상권의 업종데이터와 유동인구데이터를 분석하여, 기간경과에 따른 업종과 고객중심특성변화를 분석하여 정책적시사점을 제시하고 있다. 상권에 대한 선행연구들은 동태적 관점에서의 연구가 아닌 특정시점에서의 연구로 한정되어 있으며, 상권쇠퇴요인과 상권 활성화 요인의 대부분이 도심기능쇠퇴에 따른 도심기능 활성화처럼 서로 대응관계에 놓여있다. 본 연구에서 제시하는 지역상권 활성화 방안으로는 상권데이터관리체계구측과 획일적 활성화정책이 아닌 상권특성별 목표고객과 유입고객의 일치성을 고려한 활성화전략, 상권쇠퇴지수개발 등이며, 소상공인 지원정책 목표를 지역상권 활성화와 개별점포 경쟁력 강화의 동시추진으로 확대 제안하고 있다.

• 농업과학연구
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• 제23권2호
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• pp.301-322
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• 1996

This study is first aimed at identifying the possibility of labour saving and production cost decreasing in rice production with respect to seed broad casting technology. Comparison of labour inputs and production costs of rice in-between USA and Korea and recommendation of policy guidelines for the continous rice cultivation are the second objective of this study. Under the WTO system, rice enterprice is the most vulnerable crop in the sense of labour productivity and price competitiveness in the international market. How to adapt labour saving technology and how to decrease production costs are the most imminent problems to be solved in rice production. To achieve the objectives, survey on nine rice enterprice farms were made in Daeho tidal farmland with respect to the size of farm, labour inputs, productivity, farm mechanization and farm land base development. The existing data on labour saving technology by seed broadcasting which had surveyed by Rural Development Administration were collected to compare the surveyed data from Daeho tidal farm land The study results and policy recommendation are summarized as follows; 1. Labour requirements per 10a for rice enterprise farms with seed broadcasting and with transplanting were estimated 11.4 and 18.5hours respectively. 'This above labour inputs were equivalent to 1/3-1/5 of the national average labour inputs of 53.6 hours which were included transplanting and harvesting by machinery. Considering the labour requirement of 1.7 hours per 10a for the USA rice production, Korea rice culture has possibility to decrease labour demand upto USA level of labour inputs. 2. Production cost of rice in Korea were estimated US$4,181 per ha which were higher than that of USA by 3.00 times and production costs per ton were shown as US$313 for USA rice and US$1,018 for Korean rice. 3. Land productivity of rice per 10a in America was reached to 4,325kg and the counterpart of Korea was about 4,181kg in recent year. In the sense of land productivity, both yields of rice were comparable. 4. The price of japonica type rice similar to Korean traditional rice in international market in 1994 was f.o.b US$466 per ton which was equivalent to import parity price of US$830 per ton in domestic market. The price of rice purchased by Korean G't and received by farmers were amounted to US$ 2,013 and US$ 1,663 respectively in the same year. Domestic prices mentioned above were higher than the import parity price as US$830 by 2.0-2.4 times. 5. American rice production competitive to Korean rice was equivalent to 17,012 thousand tons, 1.28% of the world production of rice in 1991 and consumption of rice in America was amounted to 2,633 thousand tons. Exportable quantity of USA rice were estimated as 4,379 thousand tons of which 52.3%, 2,300 thousand tons, were exported indeed in the same year. 6. The quantity of Korean rice produced in 1991 was estimated 1.00% of the world production. The world amount of rice exported in 1991 was reached to 2.45% of the world production of which 34.2% was occupied by USA The remaining quantities of world exported rice were dominated by Tiland, Pakistan and Vietnam where produced indica variety. 7. Under the given technology, labour inputs per 10a for rice production could be possible to save by 70% of the national average labour requirement of 53.6 hours through implmenting complete farm mechanization with land consolidation and on-farm development and improvement of fanning practices like seedbroad casting txchnology etc. On the other hand, prduction costs of rice could be decreased by 10% rather than 49% as target indicated in the Rural Development Counter Measures of Korean Government in 1994 owing to increasing farm mechanization cost and interest on land service with high price. Accordingly production cost of rice per kg could be decreased only by 10% of the 1994 production cost. 8. Rice policy of Korean government in the future should take into account the labour saving technology to solve labour shortage in rural area and to enhance off-farm incomes by creating job opportunities in agro-industrial zones and special production area. On account of the staple food and main energy source for people's health, rice production even encountered vulnerable economic settings should be continued without price distortion policies and discouraging farmer's intention to cultivate rice by importing institutionally the direct income subsidy system.