• Asia pacific journal of information systems
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• v.30 no.1
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• pp.94-119
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• 2020

Digital platforms characterized by network effects enable provisioning of various types of services and provide a mechanism for linking producers and consumers. Identifying the key Quality of Service attributes of such platforms is vital for their continued success and growth. In this paper, a set of quality attributes for platforms is first extracted from different extant quality models. Then actual user feedback data from three platform providers are analysed and mapped against the set of quality attributes to determine the key attributes that are relevant. These findings are corroborated with qualitative data from interviews of different stakeholders. The results show that service quality characteristics are important to the success of platforms. Functional characteristics of platforms assume importance where the digital contributions of the platform is higher. Apart from these, 'fitness for use' as a major determinant of quality is also important in digital platforms.

• Journal of the Korean housing association
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• v.19 no.1
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• pp.39-48
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• 2008

The purpose of this study was to examine the characteristics of service facilities, and needs for service facilities using for leisure in multi-family housing properties. The multi-family housing complexes in Seoul were selected in this study. Site visits, analysis of drawing of complex and questionnaire survey were conducted. The statistical techniques used for data analysis included frequencies. The research results were as follows; The studied apartment complexes provided the appropriate and adequate service facilities in accordance to the regulations of multi-family housing. Playground for children, senior center, resting place were found in all the complexes, but the presence of exercise facilities, shared spaces, green spaces, and community parks was somewhat different across the studied complexes. Satisfaction with leisure facilities were different with the apartment complexes. The respondents who had lived older apartment complexes were more likely to increase dissatisfaction, and the reason was attributed to no presence of the leisure facilities they wanted to use. The respondents said that such service facilities using for leisure facilities as playground for children, senior center, community parks, walkways, reading room, and fitness center were highly needed.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.20 no.11
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• pp.2149-2154
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• 2016

Modern society is deepening people's interest in healthy life. Therefore, the development of research and service related to health is proceeding. In the IT field, healthcare systems using information in the medical field are being developed. Most systems utilize PC and smart TV or use smart phones to provide users with information and movement-related information in the healthcare field. However, algorithms and systems that accurately analyze user 's body information are in development stage. To solve this problem, this paper proposes a system that provides information to the user by analyzing the BMI (Body Mass Index) index and BMR (Basal Metabolic Rate) of the user. The information provided to the user suggests appropriate exercise intensity, appropriate level of exercise, and fitness equipment that are appropriate for the user's body, unlike conventional fitness systems that detect motion and show the calories consumed. In addition, the user can perform efficient exercise based on the recommended information.

• Journal of the Korean Society of Clothing and Textiles
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• v.28 no.1
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• pp.12-21
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• 2004

The purposes of this research were (1) to identify service quality and apparel quality in apparel stores, (2) to examine the influence of service quality, product quality and price on customer satisfaction, (3) to examine the influence of service quality, product quality, price and customer satisfaction on repurchase intention that is important feature of store patronage. The data was collected from 435 female students, career women, and house wives using questionnaire and analyzed by frequency analysis, factor analysis, reliability analysis and regression. The results of this research were as follows: (1) Service quality in apparel stores was divided into six factors: facilities and policy/ salesperson VMD/ after service/ impression and atmosphere/ promotion. (2) Product quality was divided into four factors: objective feature/ expressive feature/ wearing sensation/ fitness. (3) Service quality, product quality, price influenced customer satisfaction. (4) Product quality, price and customer satisfaction influenced repurchase intention directly, but service quality influenced repurchase intention indirectly. (5) Service quality factors that influenced customer to have repurchase intention were facilities and policy, salesperson, and VMD. (6) Product quality factors that influenced customer to have repurchase intention were objective feature and wearing sensation.

• Korean Institute of Interior Design Journal
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• v.14 no.5 s.52
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• pp.18-25
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• 2005

This study examined the current space usage of postpartum care center and postpartum mother's assessment of postpartum care center. This study was conducted questionnaire web survey. 220 women who used postpartum care center were surveyed. The data were analyzed by using SPSS Program for Win 12.0. Frequency, percentage, mean were used. The major findings were as follows: The postpartum care center was consisted of 5 areas such as living area, sanitary area, public area, service area and administration area. Living and public area were mainly occupied, but service area was insufficient. The users showed high satisfaction with mother room, and low satisfaction with nursing room and shower room. The users complained of size of mother room, collaboration with others in shower room and toilet. The users wanted guest meeting room for users' privacy of living room. The users wanted service area such as massage room, fitness room, physical care roon.

• Journal of the Korean Society of Clothing and Textiles
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• v.35 no.11
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• pp.1271-1284
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• 2011

This study improves the fitness of Air Force winter service uniforms through the development of a shirt pattern drafting method and automatic pattern drafting program for MTM production. A calculation formula is formed through a correlation analysis and regression analysis using Size Korea 2004 3D measurement data after analyzing 4 kinds of existing shirt pattern drafting methods and 3 types of shirt patterns currently used for the Air Force service uniform. The results of this study are as follows: The developed pattern drafting method has 4 parts that use calculated dimensions: neck base width, front interscye, back interscye and scye depth. Other body measuring parts that have a high correlation with calculation parts are inserted into regression analysis as independent variables to create dimension calculation formulas. The result of the final study patterns were better than existing winter service uniforms in nearly all items for the appearance evaluation and motion adaptability evaluations. The method was converted into an automatic pattern drafting program using C++ after the completion of pattern drafting method development.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.16 no.5
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• pp.99-104
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• 2016

The walking exercise can alleviate stress and also it can improve health fortheir lifetime. Recent development in Information and Communication Technologies (ICT) has laid the foundation for Internet of Things (IoT) to become the future technology. IoT has many applications in industry automation, security, smart homes and cities, education, health etc. In personal health-care domain, IoT is mainly used for monitoring fitness condition by observing current activity of individual. In this paper, we have proposed a novel IoT based personal wellness care system. Proposed system not only keep track of current fitness level but also provide future activity prediction based on history data along with standard recommendations. Predicted activity helps in motivating the individual to achieve the desired fitness level. Initially, we consider only walking activity for testing purpose and later, other types of activities/exercise will be captured for improved health care support.

• Proceedings of the KSR Conference
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• 2008.11b
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• pp.897-904
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• 2008

The major objective of this study is to investigate the effective improvement plan for the curve sections in the conventional lines which the tilting train runs on. In order to the speed-up of conventional lines that have many curve lines, there needs a improvement construction of substructure such as the straight or double track work and so on. But in this case, it needs to have a plenty of the cost and the period. Therefore, the tilting train which provides the high-speed service effectively in curve tracks and is operating at abroad, was been studying to be suited to natural features. So, in this paper we investigate the improvement method at the sections only where need the extension of the transition curves, and the present status of them for the effective tiling train service using results which were examined on the preceding study which was the development of track system innovation technology for speed-up of them. And we look forward to playing a decisive role as reference material for the decision of the linear fitness in order to operate effectively on the conventional lines for the commercial service of the tilting train, on the basis of checking out the sufficient condition concerned in the track alignment and the velocity which are required in the railway construction rules and the design criteria.

• Proceedings of the KSR Conference
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• 2008.11b
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• pp.79-87
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• 2008

The major objective of this study is to investigate the effective maintenance system for the infrastructure on the conventional lines in which the tilting train runs. In order to the speed-up of conventional lines that have many curve lines, there needs a improvement construction of substructure such as the straight or double track work and so on. But in this case, it needs to have a plenty of the cost and the period. Therefore, the tilting train which provides the high-speed service effectively in curve tracks was developed. Besides, the efficiency prediction and the linear fitness of the existing conventional lines for a tiling train service were examined on the preceding study which was the development of track system innovation technology for speed-up of them. So, in this paper we propose the more effective maintenance method than the existing it in order to securing the high reliability and safety classified by the infrastructure, in analyzing foreign materials and the maintenance as well as the inspection cycle concerning domestic infrastructures of the track and the catenary etc. on the railway. And we look forward to playing a decisive role as reference material for the effective improvement of the existing maintenance about the infra on the conventional lines for the commercial service of the tilting train.

• The Journal of Asian Finance, Economics and Business
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• v.6 no.3
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• pp.225-234
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• 2019

The study aims to explore key dimensions of service quality of E-Retailing of Islamic banks in the Kingdom of Saudi Arabia. The convenience sample size consists of 373 respondents who regularly use online Islamic banking facilities in Saudi Arabia was used. For measuring the consumers' perspective, a four-factor E-SERVQUAL scale; namely efficiency, system availability, fulfillment, and privacy was used. Exploratory Factor Analysis and Confirmatory Factor Analysis are used to test the model fitness. Structural equation modelling is utilized to determine the impact of E-service quality dimensions on customers' satisfaction. The results of the study reveal that 1) reliability as a dimension of E-retailing of Islamic banks made a significant impact on customers' overall satisfaction; 2) there is a positive significant relationship between responsiveness and customers' overall satisfaction. One unit increased in responsive leads to 0.763 unit increases in the overall satisfaction of the customer; and 3) ease of use is the most important dimensions of service quality of E-retailing of Islamic banks. One unit increases in Security/ Privacy leads to 0.473 unit increases in overall satisfaction. There is a positive impact of good E-service on customers' satisfaction, but it does not override unsatisfactory performance in other areas.