• Title/Summary/Keyword: Fitness for Service

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A Study on the Evaluation of Safety Climate in the Service Industry (서비스업 사업장 안전분위기 평가에 관한 연구)

  • Kwon, Oh-Jun;Choe, Seong-Weon;Kim, Young-Sun
    • Journal of the Korean Society of Safety
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    • v.25 no.4
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    • pp.76-83
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    • 2010
  • As one of crucial industries, the service industry occupies a large part of economy in Korea poor in natural resources. However, prevention of industrial disasters has been promoted mainly in manufacturing and construction industries where the frequencies of such disasters and victims are high. Research on the evaluation of workplace safety climate has been conducted centering on traditional industries like manufacturing and construction, and few studies have been made for service businesses. The objective of this study was to evaluate workplace safety climate perceived in the field by workers engaged in service businesses and to contribute to the establishment of industrial safety and health policies in consideration of the characteristics of each business category. Using research variables safety knowledge, safety attitude, safety motivation, safety participation, safety compliance, and safeness of work environment, we evaluated comprehensive workplace safety climate based on the causal relations among the variables. In the results of analyzing data from a questionnaire survey of service business employees, statistically significant effect relations among the variables were identified, and the fitness of the model with approved reliability and validity was verified.

Study on the Effects of Service Encounter Elements in a Family Restaurant Based on Customers' Emotional Response and Satisfaction (패밀리레스토랑의 서비스 접점 요소가 고객의 감정적 반응 및 만족도에 미치는 영향에 관한 연구)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Journal of the Korean Society of Food Culture
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    • v.25 no.4
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    • pp.456-465
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    • 2010
  • The purpose of this study was to understand the interrelationships between customers' perception of service encounter elements, customers' emotional response and customer satisfaction in a family restaurant. Based on a total of 408 samples, this study reviewed the reliability and fitness of the research model and verified a total of 4 hypotheses using the Amos program. The hypothesized relationships of the model were tested simultaneously using a structural equation model (SEM). The proposed model provided an adequate fit to the data, ${\chi}^2$=821.151 (df=333), CMIN/df 2.466, GFI .878, NFI .927, IFI .955, TLI .949, CFI .955, RMSEA .060. The results showed that human factor ($\beta$=.426) and physical factor ($\beta$=.266) as service encounter elements in family restaurants were indicated to have a positive (+) influence on customers' positive emotion. For influence of customers' negative emotion, human factor ($\beta$=-.157) was surveyed to have a negative (-) influence. Also, customers' positive emotion ($\beta$=.716) and negative emotion ($\beta$=-.081) had significant effects on customer satisfaction. Limitations and future research directions are also discussed.

가스배관의 안전성 평가방안에 대한 고찰 (I) -용접부위 파괴 및 피로특성을 중심으로-

  • 김우식;고영태
    • Proceedings of the Korean Institute of Industrial Safety Conference
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    • 2000.06a
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    • pp.7-12
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    • 2000
  • 전국에 천연가스를 공급하기 위해 지하에 매설된 가스배관은 파괴 또는 파손 발생시 경제적, 인적인 면에서 대형 재해를 일으킬 뿐만 아니라 에너지의 안정한 공급이 위협받게 되어 산업적인 면에서도 큰 손실을 유발하게 된다. 가스배관에 대하여 적합한 파괴안전성 평가를 수행하고, 불가피한 손상이 발생할 경우 사용적합성평가(Fitness For Service)를 통해 대처방안을 수립할 경우, 에너지 공급의 안정화 및 경제적, 사회적 손실의 방지를 이루며 안전하고 효율적인 배관망 운용을 할 수 있다. (중략)

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The Fitness and Organizational performance Analysis of Hospital Specialization Strategy Types (병원전문화 전략유형의 적합성과 조직성과 분석)

  • Kim, Han-Sung;Kim, Young-Hoon;Woo, Jung-Sik;Lee, Hae-Jong;Yoon, Byoung-Jun;Han, Whiejong;Choi, Young-Jin
    • Korea Journal of Hospital Management
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    • v.17 no.4
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    • pp.87-115
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    • 2012
  • This research classified hospital specialization strategy types through cluster analysis, analyzed fitness of hospital specialization strategy types for external environment or organizational structure, and examined relation between hospital specialization strategy types and organizational performance. This research surveyed 1,437 hospitals which have more than 30 patient's bed and practice national health service in Korea. Specifically, this research divided into two part : external fit - analysis of relation between external environment and specialization strategy, internal fit-analysis of relation between organizational structure factors and specialization strategy. also, as the organizational performance for achieving specialization strategic purpose, not only the productivity, efficiency, profit but also the medical quality was considered. In case of external fit, many hospitals chose integration type if there are a lot of competitive hospitals and regional population. Particularly, if there are many competitive hospitals, concentration type is chosen. In contrast, if there are many doctors in the region, differentiation type is chosen. In case of internal fit, according to organization type and patient's bed number, hospitals chose different types. If it is a general hospital and has a few bed number, generalization or concentration type is chosen. Tertiary hospital or the hospital with many patient's bed chose differentiation type. According to the number of specialists, if there are a few specialists, generalization or concentration type is chosen. If there are many specialists, differentiation type has high fitness for the hospital. In relation to strategy types and organizational performance, differentiation type has best result. Differentiation type has a good result in 7 items out of 11.

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A Study of the Make-up Behaviors and Consumers Anxiety in Purchasing Cosmetics of the Female High School Student (여고생의 화장행동과 화장품 구매불안에 관한 연구)

  • 김현희;유태순
    • Journal of the Korean Society of Clothing and Textiles
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    • v.26 no.2
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    • pp.251-262
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    • 2002
  • The purpose of this study is understanding female high school student's make-up culture by developing the recognition criteria for their make-up behavior and anxiety in purchasing cosmetics. This study targeted 524 female high school students who attended vocational and academic high school located in Daegu, Korea. SPSS WIN package was used fur statistics and MANOVA, ANOVA, LSD post-verification was conducted for data analysis. The conclusion of this study is as fellowed ; (1) Academic groups showed statistically different tendency to 6 reasons of make-up behavior ; interest in make-up was chosen most for the reason and etiquette, make-up satisfaction, aesthetics, fashion, synchronism comes next in the order. (2) In case of vocational group, it also showed different tendency to 6 reasons of make-up behavior ; interest in make-up was also most highly chosen reason as the academic group and etiquette was next and then make-up satisfaction, aesthetics, fashion were same level and synchronism was shown to be the lowest chosen reason in the order. (3) Academic group showed different level of anxiety from the 11 reasons of anxiety in purchasing cosmetics ; also anxiety of material was highly chosen reason and then fitness, price, color, quality, utility, purchasing, after service, fashion, label-trust, other people's comments comes next for the reason. (4) Vocational group also showed different level of anxiety from 11 reasons of anxiety in purchasing cosmetics; also anxiety of material was highest reason (same as the academic group) and then fitness, color, quality, price, utility, after service, label-trust, fashion, buying, other people's comments comes next for the reason.

Smart Remote Rehabilitation System Based on the Measurement of Heart Rate from ECG Sensor and Kinect Motion-Recognition (키넥트 모션인식과 ECG센서의 심박수 측정을 기반한 스마트 원격 재활운동 시스템)

  • Kim, Jong-Jin;Gwon, Seong-Ju;Lee, Young-Sook;Chung, Wan-Young
    • Journal of Sensor Science and Technology
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    • v.24 no.1
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    • pp.69-77
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    • 2015
  • The Microsoft Kinect is a motion sensing input device which is widely used for many motion recognition applications such as fitness, sports, and rehabilitation. Until now, most of remote rehabilitation systems with the Microsoft Kinect have allowed the user or patient to do rehabilitation or fitness by following the motion of a video screen. However in this paper we propose a smart remote rehabilitation system with the Microsoft Kinect motion sensor and a wearable ECG sensor which can allow patients to offer monitoring of the individual's performance and personalized feedback on rehabilitation exercises. The proposed noble smart remote rehabilitation is able to monitor and measure the state of the patient's condition during rehabilitation exercise, and transmits it to the prescriber. This system can give feedback to a prescriber, a doctor and a patient for improving and recovering motor performance. Thus, the efficient rehabilitation training service can be provided to patient in response to changes of patient's condition during exercise.

The Effects of Hotel Culinary Employee's Job Embeddedness on Job Satisfaction, Career Commitment and Turnover Intention (호텔 조리종사자의 직무착근도가 직무만족, 경력몰입 및 이직의사에 미치는 영향)

  • Jeon, Yoo-Myeong
    • Culinary science and hospitality research
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    • v.20 no.6
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    • pp.41-55
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    • 2014
  • This study made frequency analysis, factor analysis, reliability analysis, correlation analysis, and regression analysis using SPSS 18.0 for 225 culinary employees working for super deluxe hotels in Busan and Ulsan areas in order to analyze the effects of job embeddedness on job satisfaction, career commitment and turnover intention. Results are as follows: first, as a result of testing the effects of hotel culinary employee's job embeddedness on job satisfaction, it was found that fitness, sacrifice, and links have positive (+) effects on job satisfaction. Second, it was found that fitness and sacrifice of a hotel culinary employee's job embeddedness have positive (+) effects on career commitment. Third, this study showed that fitness and sacrifice have negative (-) effects on turnover intention. Fourth, it was found that job satisfaction has a negative (-) effect on turnover intention. Fifth, it was found that career commitment has a negative (-) effect on turnover intention. These findings indicate that the higher hotel culinary employee's job embeddedness is, the less their intention to change jobs becomes by increasing job satisfaction and career commitment.

A Methodology for Improving fitness of the Latent Growth Modeling using Association Rule Mining (연관규칙을 이용한 잠재성장모형의 개선방법론)

  • Cho, Yeong Bin;Jun, Jae-Hoon;Choi, Byungwoo
    • Journal of the Korea Convergence Society
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    • v.10 no.2
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    • pp.217-225
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    • 2019
  • The Latent Growth Modeling(LGM) is known as the typical analysis method of longitudinal data and it could be classified into unconditional model and conditional model. It is common to assume that the growth trajectory of unconditional model of LGM is linear. In the case of quasi-linear, the methodology for improving the model fitness using Sequential Pattern of Association Rule Mining is suggested. To do this, we divide longitudinal data into quintiles and extract periodic changes of the longitudinal data in each quintiles and make sequential pattern based on this periodic changes. To evaluate the effectiveness, the LGM module in SPSS AMOS was used and the dataset of the Youth Panel from 2001 to 2006 of Korea Employment Information Service. Our methodology was able to increase the fitness of the model compared to the simple linear growth trajectory.

A Study on Application of Ubiquitous Technology for Convenient Environment in Cruise Ship

  • Kim, Hyun;Jang, Won-Kyung;Kim, Kyung-Hwa;Shim, Joon-Hwan
    • Journal of Engineering Education Research
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    • v.15 no.5
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    • pp.82-86
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    • 2012
  • These days, the cruise tourist industry is one of the most dynamic and fastest growing components of the leisure industry in the world. Therefore, the cruise ship with ubiquitous technology is expected to enhance the operation efficiency of the ship. It can also provide valuable addition to the ship's service as well as high quality of life to crews and passengers. Since a large number of passengers are dwelling in cruise ship, all passengers are not easy to use ship's facilities, such as restaurants, fitness center, swimming pool and spa at anytime they want. In this paper, passenger service system in ship environment is tested in similar environment and under ship operation condition. We have proposed three applications of ubiquitous technology using Zigbee communication and LabView program.