A Study on the Evaluation of Safety Climate in the Service Industry

서비스업 사업장 안전분위기 평가에 관한 연구

  • Kwon, Oh-Jun (Occupational Safety and Health Research Institute, KOSHA) ;
  • Choe, Seong-Weon (Occupational Safety and Health Research Institute, KOSHA) ;
  • Kim, Young-Sun (Occupational Safety and Health Research Institute, KOSHA)
  • 권오준 (한국산업안전공단 산업안전보건연구원) ;
  • 최성원 (한국산업안전보건공단 산업안전보건연구원) ;
  • 김영선 (한국산업안전보건공단 산업안전보건연구원)
  • Received : 2010.02.22
  • Accepted : 2010.06.23
  • Published : 2010.08.31

Abstract

As one of crucial industries, the service industry occupies a large part of economy in Korea poor in natural resources. However, prevention of industrial disasters has been promoted mainly in manufacturing and construction industries where the frequencies of such disasters and victims are high. Research on the evaluation of workplace safety climate has been conducted centering on traditional industries like manufacturing and construction, and few studies have been made for service businesses. The objective of this study was to evaluate workplace safety climate perceived in the field by workers engaged in service businesses and to contribute to the establishment of industrial safety and health policies in consideration of the characteristics of each business category. Using research variables safety knowledge, safety attitude, safety motivation, safety participation, safety compliance, and safeness of work environment, we evaluated comprehensive workplace safety climate based on the causal relations among the variables. In the results of analyzing data from a questionnaire survey of service business employees, statistically significant effect relations among the variables were identified, and the fitness of the model with approved reliability and validity was verified.

Keywords

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