• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.31 no.3
• /
• pp.52-60
• /
• 2008

This paper proposed a service satisfaction index in the service design. We utilize the service blueprint as the basic tool for the service process analysis, construct a service flow fishbone diagram which consists of the encounters representing the interaction between customer and service deliverer. To evaluate the service satisfactions of the service element a service satisfaction function is used. The service satisfaction function has the generic properties of the prospect theory with the probabilistic utility value in order to evaluate the service bundle which Is constructed by tangible and intangible service elements. A numerical example using the A/S service of Electronic Co. is presented for the verification.

• Journal of the Korean Society for Precision Engineering
• /
• v.20 no.9
• /
• pp.188-196
• /
• 2003

In order to increase competitiveness and to gain economic benefit, companies ask more and more how to recycle their products in a efficient way. So far, to answer this question, companies are not sufficiently supported by suitable methods specially in the area of disassembly process planning. For this reason, we develop in collaboration with an industrial partner a new method for generating an optimal disassembly sequence. In the presented paper this method will be described in detail by considering the exiting assembly information, disassembly method and disassembly depth. PLM (Profit-Loss Margin) curve that is used to determine disassembly depth consists of profit value, disassembly cost and disassembly effect. Using assessment parameters, generated alternative disassembly sequences are evaluated and optimal disassembly sequence is proposed. This method is applied to generate the optimal disassembly sequence of Door Trim as an example.

• International Journal of Precision Engineering and Manufacturing
• /
• v.6 no.1
• /
• pp.42-50
• /
• 2005

In order to increase competitiveness and to gain economic benefit, companies ask more and more how to recycle their products in an efficient way. So far, to answer this question, companies are not sufficiently supported by suitable methods specially in the area of disassembly process planning. For this reason, we develop in collaboration with an industrial partner a new method for generating an optimal disassembly sequence. In this paper this method will be described in detail by considering the exiting assembly information, disassembly method and disassembly depth. PLM(Profit-Loss Margin) curve that is used to determine disassembly depth consists of profit value, disassembly cost and disassembly effect. Using assessment parameters, generated alternative disassembly sequences are evaluated and an optimal disassembly sequence is proposed. This method is applied to generate the optimal disassembly sequence of Door Trim as an example.

• International Journal of Quality Innovation
• /
• v.6 no.2
• /
• pp.105-115
• /
• 2005

In recent years, high-speed recording CD-R has already become the mainstream of CD-R market. Therefore, to promote the efficiency of recording CD-R is of significant importance. This study uses Taguchi's parameter design to improve the yield rate for the process of CD-R substrate. We have found 13 three-level controllable factors from the fishbone diagram, repeated 10 times the experiment with the L27(313) orthogonal array, and measured seven quality characteristics. We employ four general methods to find the optimal parameter conditions individually. Then, we perform the confirmation experiment and compare the results. Finally, we obtain the optimal parameter conditions. According to the analysis of benefits, the optimal parameter conditions can reduce the quality loss of CD-R substrate to about 21%. In the future, the results can be extended to other research of DVD-R substrate.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.21 no.8
• /
• pp.334-341
• /
• 2020

The optimum solutions of the instability of the target velocity were studied to solve the case of the target velocity of the ship approaching at a speed of ◯◯knots and deviated by more than ± 10knots, while the surveillance radar rotating speed was varied, while the maximum search range of the radar was evaluated during the operational test & evaluation. The instability of the target velocity did not enable the radar to calculate the information of the target precisely and to degrade the probability of hit and the quality of the target management. The improvement to handle the deviation of the target velocity was optimally determined by using a fishbone diagram to find 9 reasons based on 4M1E, and the algorithm of the target management was identified as the crucial reason. In this study, the improvement was applied to the filter algorithm to stabilize the target velocity in the target tracking management SW by reviewing the current algorithm to find the velocity of the target and recognizing that the problem does not apply to different 𝜶, 𝞫 values when the antenna changed the rotating speed. The ability of the improvement to work was tested on board.

• Transactions of the Korean Society for Noise and Vibration Engineering
• /
• v.20 no.8
• /
• pp.734-741
• /
• 2010

In this paper, an intake RCV system for low noise turbo engine was developed through optimization process of a geometric path of compressor housing and an open rate of recirculation valve. At first, the critical customer requirement from voice of customer was defined and quality function deployment of an intake RCV system was executed. And then, the renovative concept design using pugh matrix method was selected as final concept for satisfaction of requirement. Simultaneously, system analysis was carried by function diagram and fishbone diagram. Next, control factors and levels for the optimal design were performed. And, the optimal design of an intake RCV system was studied using design of experiment. Conclusively, we achieved not only cancellation tip-out noise at the driving condition but also improvement of NVH commodity through optimization process of an intake RCV system, which is optimal configuration of compressor housing and recirculation valve.

• Journal of Korea Multimedia Society
• /
• v.20 no.12
• /
• pp.1970-1979
• /
• 2017

Computerization of educational administration following educational informatization of government has been steadily improved for the purpose of teachers' offload and job efficiency, finally resulting that NEIS(National Education Information System) has been completed. The NEIS consists of Nationwide service of NEIS, Business portal system of NEIS, Authentication management system and so on. Students, parents and civil petitioners handle civil affairs through Nationwide service of NEIS and teachers and persons of task conduct theirs business by accessing the Business portal system of NEIS. At this time, users have to obtain their certification from Authentication management system. Previous Studies were mainly focused on the evaluation about its performance according to the introduction of NEIS. But from now on there is a growing interest in security assessment and an efficient method for security improvement to check if NEIS works properly. Therefore, in this thesis, we'll propose an analytic framework in which security assessment is carried out after comprehending the fault structures through performing Fault Fishbone Analysis based on the Fault Tree Analysis. As a result of the system applied, the system had the highest rate of improvement to 47.7 percent.

• Journal of Korea Foundry Society
• /
• v.19 no.1
• /
• pp.33-37
• /
• 1999

White cast iron of 3%C-10%Cr-5%Mo-5%W was casted, and then heat treated with three different methods such as homogenizing, austenitizing and tempering to observe its effects on the microstructure, hardness and abrasive wear resistance. In uni-directional soldification, bamboo tree-like $M_7C_3$ carbide grew along with the heat flow direction, and fishbone-like $M_6C$ carbide was dispersed randomly among $M_7C_3$ carbides. While almost pearlitic structures were observed in the as-cast specimen, those of the heat treated specimens consisted of secondary carbide, retained austenite and tempered martensite. In austenitized specimen, the amounts of retained austenite were 60.88% due to the higher cooling rate encountered in forced air cooling. On the other hand, the amounts of retained austenite were reduced from 60.88% to 23.85% in tempered specimen due to the transformation of austenite into tempered martensite. The hardness of tempered specimen showed the highest value, and then decreased in the order of austenitized, as-cast and homogenized specimens. But, the abrasive wear resistance of austenitized specimen was the highest, and then decreased in the order of tempered, as-cast and homogenized specimens.

• Korean Journal of Ichthyology
• /
• v.26 no.2
• /
• pp.139-142
• /
• 2014

Based on a single specimen collected from the northern coastal waters of Jeju Island, we described Hemiramphus far as the first record from Korea. The specimen shows a elongated body with a prolonged lower jaw, 13 dorsal fin rays, 11 anal fin rays, 36 predorsal scales, and silvery white body with five black bars laterally and yellowish color on posterior part of lower jaw, tips of dorsal fin and upper caudal lobe. "Geom-mu-neui-hag-gong-chi" is proposed as a new Korean name for the species.

• Korean journal of food and cookery science
• /
• v.25 no.2
• /
• pp.189-198
• /
• 2009

This study was conducted to analyse middle school students' perceptions of seafood as well as their eating experiences and favorite cooking methods for seafood. It also examined the frequency and use of seafood on school lunch menus. Questionnaires were distributed to 739 students in 5 middle schools in the Busan area. On a scale of 5.00, the average scores for perceptions toward seafood were as follows: 3.67 for health & nutrition, 3.53 for taste, 2.53 for smell, 2.77 for convenience. The male students had significantly_(p<0.05) higher perception scores for health & nutrition, taste, and smell than the female students. Among 38 types of seafoods, the highest percentages for eating experiences included seaweed_(99.2%), anchovies_(99.1%), fried fish paste_(98.6%), shrimp_(98.4%), crab_(98.2%), squid_(97.9%), sea mustard_(97.8%), mackerel_(97.7%), dried squid_(97.3%), and hair tail_(96.9%). However, the majority of students had eaten a limited amount of seafood. The degree of seafood intake at home was significantly_(p<0.01) higher than at school. The students' favorite cooking methods for seafood were in the order of grilling, stir-frying, steaming, deep-fat frying, and soup. However, the middle school lunch programs primarily served as soup, seasoning, stir-fried, braised, deep-fat fried, and grilled, respectively. The main reasons for leaving seafood on a plate were inconvenience due to the fishbones_(62.7%), tasteless_(45.4%), and disliking the smell_(35.7%). Improvements that students wanted for seafood on school lunch menus included removal of fishbone for convenience_(67.0%), taste_(52.0), and increased variety of seafood types_(38.2%).