• 제목/요약/키워드: Faculty Research Product

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Users Involvement in New Product Development Process: A Designers' Perspectives

  • Taha, Zahari;Alli, Hassan;Rashid, Salwa Hanim Abdul
    • Industrial Engineering and Management Systems
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    • 제10권3호
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    • pp.191-196
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    • 2011
  • The purpose of this paper is to study user's involvement in new product development (NPD). It seeks to identify the factors involving user and design practices in the design process of new product development. A survey was conducted on 20 respondents consisting of designers involved in product development from various industries. The study focused on the early activities of the product design process which is called product specification. The analysis performed considers the importance of involving users in design decision. The outcome of this research is the significance of involving users and its effect on product development activities. The research also provides a model for an integrated user, designer and product knowledge activity in the product development process.

The Effect of Product Knowledge and Service Quality on Customer Satisfaction

  • AL IDRUS, Salim;ABDUSSAKIR, Abdussakir;DJAKFAR, Muhammad;AL IDRUS, Shofiyah
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.927-938
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    • 2021
  • Small and Medium Enterprises (SMEs) is one of several activators that drives the economy of Indonesia because SMEs provide jobs, increase Gross Domestic Product (GDP), and assure the delivery of products and services. However, Indonesian SMEs are not very competitive in the industrial world, and one of the causes is the low quality of products that undermine customer satisfaction. There are several factors presumed as influencing customer satisfaction, which among others include product knowledge, service quality, and competitive advantage. The objective of this research is to reveal the contribution of product knowledge and service quality to customer satisfaction with competitive advantage as the mediation variable. This research used a quantitative approach. The causal relationship across variables was examined with Structural Equation Modeling-Partial Least Squares (SEM-PLS). The sample of this research involved 140 respondents. Data was collected through a questionnaire and the items in the questionnaire were processed with a software called SmartPLS version 3.3.2. Results of this research indicate (1) product knowledge and service quality can increase competitive advantage and customer satisfaction in East Java SMEs; (2) competitive advantage can act as a mediator in the effect of service quality on customer satisfaction (3) product knowledge can increase customer satisfaction but the increase is not significant statistically.

Curing Behavior of Epoxy Resins Using Aminolysis Products of Waste Polyurethanes as Hardeners

  • Lee, Dai-Soo;Hyun, Song-Won;Seo, Seung-Wook;Kim, Kyoung-Jong
    • 대한전자공학회:학술대회논문집
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    • 대한전자공학회 2001년도 The 6th International Symposium of East Asian Resources Recycling Technology
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    • pp.738-741
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    • 2001
  • We carried out aminolyses of various rigid polyurethane foams (PUFs) using diethylene triamine and studied application of the aminolysis products as hardners of epoxy resins. Diglycidyl ether of bisphenol A was used for the study on the curing behavior of epoxy resin with the aminolysis product employing differential scanning calorimeter. Curing reaction of the epoxy resin is generally known to be autocatalytic second order reaction. We found that the curing reaction of the epoxy resin with the aminolysis product of rigid PUF did not show autocatalytic characteristics but followed the n-th order kinetics. The activation energy of the curing reaction of the epoxy resin with the aminolysis product of rigid PUF made from sugar based polyol was slightly lower than that of the epoxy resin with aminolysis product of rigid with made from amine based polyol.

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Utilization of Sapwood Waste of Fast-Growing Teak in Activated Carbon Production and Its Adsorption Properties

  • Johanes Pramana Gentur SUTAPA;Ganis LUKMANDARU;Sigit SUNARTA;Rini PUJIARTI;Denny IRAWATI;Rizki ARISANDI;Riska DWIYANNA;Robertus Danu PRIYAMBODO
    • Journal of the Korean Wood Science and Technology
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    • 제52권2호
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    • pp.118-133
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    • 2024
  • The sapwood portion of fast-growing teak is mostly ignored due to its inferior quality. One of the possibilities for utilizing sapwood waste is to convert it into activated carbon that has good adsorption capabilities. The raw materials used in this research were sapwood of 14-year-old fast-growing teak sapwood (FTS) waste, which was taken from three trees from community forests in Wonosari, Gunungkidul, Yogyakarta Special Region. FTS waste was taken from the bottom of the tree up to a height of 1.3 m. The activation process is conducted with an activation temperature of 750℃, 850℃, and 950℃. The heating duration consists of three variations: 30 min, 60 min, and 90 min. The quality evaluation parameters of activated carbon include yield, moisture content, volatile matter content, ash content, fixed carbon content, adsorption capacity of benzene, adsorption capacity of methylene blue, and adsorption capacity of iodine. The results showed that the activated carbon produced had the following quality parameters: yield of 75.61%; moisture content of 1.27%; volatile matter content of 9.98%; ash content of 5.43%; fixed carbon content of 84.58%; benzene absorption capacity of 8.58%; methylene blue absorption capacity of 87.73 mg/g; and iodine adsorption capacity of 948.19 mg/g. It can be concluded that activated carbon from FTS waste has good iodine adsorption, which fulfilled the SNI 06-3730-1995 quality standard. Due to the iodine adsorption ability of FTS waste activated carbon, the conversion of FTS waste to activated carbon is categorized as a potential method to increase the value of this material.

Impact of Marketer Capabilities and Marketer Persistence on Marketer Performance and Distribution of Agricultural Product Equipment: Evidence from East Java, Indonesia

  • Herry KRISTANTO;Margono SETIAWAN;Sunaryo;Dodi Wirawan IRAWANTO
    • 유통과학연구
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    • 제21권9호
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    • pp.35-42
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    • 2023
  • Purpose: The research aims at examining the impact of marketer capabilities and persistence on marketer performance and distribution of agricultural product facilities. Research design, data, and methodology: The research employs quantitative methods using a cross-sectional design survey by analyzing the marketer of agricultural production facilities. Sampling was done using the purposive sampling technique and data were taken from 235 respondents. The data were then processed using SEM-PLS. Results: The findings reveal that both marketer capabilities and marketer persistence significantly impact the performance of agricultural product facility marketers. Notably, marketer persistence exerts a more dominant influence on marketer performance than marketer capabilities. Effective communication and coordination between the sales team and the distribution center emerge as crucial factors determining the success of distributing agricultural equipment to reach farmers' land at the optimal time. Conclusions: The findings offer valuable managerial insights for agricultural product facility companies seeking to enhance marketer performance. To achieve this, companies should focus on increasing marketer persistence, with an emphasis on nurture-focused persistence rather than closure-focused persistence. Additionally, improving marketer capabilities is crucial, starting with relationship development, followed by trust building, customer retention, responsiveness, and acquisition. These strategies can collectively contribute to boosting marketer performance within the organization.

Bacterial community comparison revealed by metagenomic analysis and physicochemical properties of eastern little tuna (Euthynnus affinis) with storage temperature differences

  • Asadatun Abdullah;Rahadian Pratama;Tati Nurhayati;Windy Sibuea;Sabila Diana Ahmad Sauqi
    • Fisheries and Aquatic Sciences
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    • 제26권10호
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    • pp.593-604
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    • 2023
  • Post-harvest handling and hygienic level of aquatic products significantly affect the quality and level of safety. Cold chain control is one of the determining factors for the quality of fish and the bacterial community that grows on the fish. Identification of spoilage bacteria and pathogens in aquatic products must be made because it will determine the physical and chemical quality. A molecular identification method with high sensitivity is the solution. This study aims to identify the quality of fish and bacterial communities that grow. The research procedures included sample collection, pH measurement, drip loss measurement, transportation and cold storage treatment, DNA extraction, DNA sequencing, sequence analysis, and bioinformatics analysis. The conclusion obtained from this study is that the simulation of the cold chain system applied to eastern little tuna does not significantly affect changes in the water activity value, pH, and drip loss. The insignificant change indicates that the eastern little tuna samples are still in good quality. The bioinformatics analysis showed the highest diversity and abundance of the bacterial community came from the Gammaproteobacterial class.

Consumption Value, Consumer Innovativeness and New Product Adoption: Empirical Evidence from Vietnam

  • DU, Chung Thi;NGO, Thu Thi;TRAN, Thi Van;NGUYEN, Ngoc Bich Tram
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.1275-1286
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    • 2021
  • The purpose of this study is to employ the theory of consumption value and consumers' innovative personality characteristics to explain the adoption of new personal electronics devices in Vietnamese market. This study adapts a quantitative survey-based approach to test hypotheses about relationship between consumption value, product specific innovativeness and new product adoption. The study uses a quantitative data set of 915 consumers who owned one mobile electronic device at least in Ho Chi Minh city, one of the biggest cities of Vietnam. The data was collected through personal interview and convenient sampling method. The conceptual model was tested using PLS structural equation model. The findings of this study suggest that both consumption value and product specific innovativeness influence the adoption of new electronic products. The results also reveal that product specific innovativeness mediates the relationship between consumption value and new product adoption. The study further identified that consumption value was taken as a second-order multidimensions construct with five components, namely functional value, epistemic value, economic value, social value and emotional value. As a result, the research suggests some implications to enhance marketers' capabilities to develop strategies for launching new hi-tech products in an emerging market as Vietnam.

Local Brand Love Based On Product, Price, Promotion, Online Distribution

  • YASA, Ni Nyoman Kerti;SANTIKA, I Wayan;GIANTARI, I Gusti Ayu Ketut;TELAGAWATHI, Ni Luh Wayan Sayang;MUNA, Nilna;RAHANATHA, Gede Bayu;WIDAGDA, I Gusti Ngurah Jaya Agung;RAHMAYANTI, Putu Laksmita Dewi
    • 유통과학연구
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    • 제20권5호
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    • pp.35-47
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    • 2022
  • Purpose: To explain the effect of product quality, price perception, online distribution, and social media promotion on attitudes, customer satisfaction, and local brand love. Research design, data and methodology: The population of this study are Indonesians who have purchased local Indonesian brand products. The size of the sample used was 240 people with purposive sampling method. The analytical technique used is Path Analysis using SEM-PLS. Results: product quality, price perception, online distribution have a positive effect on attitudes, but social media promotion has a positive and insignificant effect on consumer attitudes; product quality, price perception, online distribution, and social media promotion have a positive and significant effect on customer satisfaction, and attitudes have a positive and significant effect on local brand love; and customer satisfaction has a positive effect on brand love for local brands. Conclusion: Therefore, it is important for local brand product businesses to pay attention to product quality, price perception, online distribution, and social media promotion in order to be able to build positive attitudes, customer satisfaction and ultimately have an impact on local brand love. In online distribution, with online distribution, it is easy for marketers to deliver multimedia content through online methods.

Product Characteristics, Market Competitive Strategies, and SMEs Performance: Testing Their Relationships

  • HARJADI, Dikdik;YUNIAWAN, Ahyar;ABDURRAHMAN, Agus;DANANJOYO, Radyan;FILATROVI, Eldes Willy;ARRANIRI, Iqbal
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.613-620
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    • 2020
  • COVID-19 pandemic has made the economy in Indonesia sluggish, especially Small and Medium Enterprises (SMEs). Simultaneously, the SMEs existence in Indonesia is fundamental and considered important by the government since it is able to assist numerous laborers and become an income source for the lower and middle classes of the community. The productivity of SME in a region will undeniably influence the availability of job and, of course, reduce the number of unemployed. Therefore, in this study, the researchers looked at how to improve SMEs performance to continue to exist amid the COVID-19 pandemic, by identifying the relationships between product characteristics, market competitive strategies, and the performance of SMEs. The research was done on SMEs in West Java, Indonesia. The example employed was Batik SMEs in Cirebon with at least 10 years in existence, and the total number of these SMEs was 165. As the basis of a quantitative approach, this study employed survey instruments by distributing a questionnaire. In analyzing the data, it utilized the structural equation modeling (SEM). The result showed a significant relationship between Product Characteristics, Market Competitive Strategy, and Price and Product Success Rate on SMEs Performance. This study's findings contribute to the SMEs performance literature.

Tourism Service Quality and Tourism Product Availability on the Loyalty of International Tourists

  • RAHMIATI, Filda;OTHMAN, Norfaridatul Akmaliah;BAKRI, Mohammed Hariri;ISMAIL, Yunita;AMIN, Grace
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.959-968
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    • 2020
  • Tourist loyalty is created through good tourism service quality and the availability of tourism products. This study discussed the various attributes of tourism service quality, namely, tour agents, efficient personnel, accessible transportation, and information service quality. Whereas for tourism product availability attributes were varieties of product availability, wide selection of tour agents and tourist products, and wide variety of amenity services. As a general rule, the minimum is to have at least five times as many observations as the number of variables to be analyzed, and the more acceptable sample size would have a 10:1 ratio. A total of 424 questionnaires were returned, with 35 removed due to errors. Finally, 389 questionnaires respondents were used via accidental sampling method through the distribution of questionnaires to foreign tourists at Soekarno Hatta International Airport. In addition, AMOS 7.0 software is used to test models in confirmatory factor analysis (CFA) as well as hypothetical testing using structural equation modeling (SEM). The results showed that all hypotheses were accepted, except for the effect of tourism service quality on tourist loyalty in Indonesia. This research aims to contribute significantly to the existing knowledge of tourism, specifically from a foreign tourist perspective in Indonesia.