• Korean Institute of Interior Design Journal
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• v.24 no.2
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• pp.11-20
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• 2015

To make provision for the super-aged society, the senior welfare facility which is a kind of typical physical environment of the nursing service would be expected to perform a very important role in local community. This study was conducted to identify the constructs of the servicescapes of senior welfare facility and to draw analysis indicators of it. For this, we performed literature review based on domestic & foreign government guide, service marketing theory and interior architectural results concerning the physical environment of the senior welfare facility. The result of this study showed as follows: servicescapes of the senior welfare facility could be explained as "a whole set of physical environment to support a variety of services provided by the senior welfare facility for the elderly or services of the kind of tangible clues". Analysis indicators of the senior welfare facility's servicescape could be explained as five factors: safety factor, functional factor, aesthetic factor, ambient factor and social factor. In addition we developed 37 pieces of detailed factors referred to five factors. The evaluation and verification of analysis indicators was carried out through 8 experts in-depth interviews. We inspected importance factor using a 5-point Likert scale, therefore safety factor was 4.41, functional factor was 4.27, aesthetic factor was 3.66, ambient factor was 4.20 and social factor was 4.25. More than anything else, in this study, there is a sense that it has established the concept of servicescape adapted to the senior welfare facility and contained a social element between the employees and the physical environment. Theoretical and practical implications of findings are discussed, and future research directions are proposed. we expect to be a little or benefits to the senior welfare facility corresponding to the future of the super-aged society.

• Journal of Platform Technology
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• v.9 no.4
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• pp.51-59
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• 2021

In this paper, we propose a location-based service that the user's location is known by connection history to WI-FI AP installed in a facility known its location previously. The location-based service proposed in this paper manages job processing states of technicians who inspect and maintain the facility like elevator by using worker's location and arrival time information. The job scheduling management method proposed in this paper is based on previously scheduled arrival time and actual arrival time to a target facility. And we experimentally implemented the inspection and maintenance system of an elevator to show the feasibility of job schedule management based on location and arrival time information acquired from Wi-Fi AP connection history. Our experimental implementation shows that our proposed method is usefulness in the field of the inspection and maintenance of a facility.

• Journal of Platform Technology
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• v.10 no.1
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• pp.11-19
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• 2022

In this paper, we propose a location-based service that the user's location is known by connection history to WI-FI AP installed in a facility known its location previously. The location-based service proposed in this paper manages job processing states of technicians who inspect and maintain the facility like elevator by using worker's location and arrival time information. The job scheduling management method proposed in this paper is based on previously scheduled arrival time and actual arrival time to a target facility. And we experimentally implemented the inspection and maintenance system of an elevator to show the feasibility of job schedule management based on location and arrival time information acquired from Wi-Fi AP connection history. Our experimental implementation shows that our proposed method is usefulness in the field of the inspection and maintenance of a facility.

• The Journal of Industrial Distribution & Business
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• v.9 no.10
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• pp.39-50
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• 2018

Purpose - This study is to propose discriminative management strategies to long-term care facilities based on the empirical analysis after reviewing the effects of social support, perceived by long-term care facility employees, to service orientation. Research design, data, and Methodology - The research model designed social support, job stress, organizational commitment, and service orientation. The survey collected data from 453 customers in a long-term care facility in jeju. The SPSS 18.0 package was used for analysis. Results - First, social support for long-term care facility employees has a negative(-) effect to job stress. Test results, social support factors except appraisal support had a negative impact on job stress. Second, social support has a positive(+) effect to organizational commitment. Test results, informational support, tangible support and appraisal support had significant effects on organizational commitment. However, emotional support had a positive impact on affective commitment and normative commitment. Third, social support has a positive(+) effect to service orientation. Test results had a positive impact. Fourth, job stress has a negative(-) effect to organizational commitment. In the test results, employee's continuance commitment and normative commitment had significant negative effects in job stress. However, affective commitment had no significant impact. Fifth, job stress has a negative(-) effect to service orientation. Test results showed a negative impact. Conclusions - The study implies the following. First, that there should be a change in the social perception of long-term care facilities. 'Long-Term Care Insurance for The Elderly' was enacted to emphasize this responsibility for the elderly problems as a new system. Enactment of this Act was expected to improve the quality of life of the people by stabilizing the elderly life and reducing the burden of families. Therefore, long-term care facility system should be as efficient as possible for making plans for systematic and organizational support. Second, the efforts of facility managers to minimize job stress of employees is necessary. Accordingly, performing spontaneous work is required for a comfortable working environment and management. Third, the systematic education and training to employees for service oriented behavior of the facility will be required in the long term.

• Korean Journal of Construction Engineering and Management
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• v.16 no.3
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• pp.24-35
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• 2015

Aging educational facility shall be managed and maintained through integrated service perspectives, in consideration of functions of each facility to provide safe and comfortable environment, rather than temporarily fixing/repairing problems. For doing this, it is a must to firstly understand the limitation of highly biased performance-based maintenance practice, which is a most common type applied at present, and therefore to establish maintenance system that reflects the functions and characteristics of maintenance service that a facility was designed with. Therefore, the objective of this study is to find items that have an influence on service level recognition in order to fairly evaluate service functions of educational facilities, and subsequently to use these factors as ingredients of establishing a consistent and efficient maintenance system. Therefore this study proposed explanatory variables to measure influential factors for each major maintenance category. Then appropriate statistical verification was carried out on questionnaires that collected from a number of industry experts to test its fe asibility.

• Industrial Engineering and Management Systems
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• v.8 no.4
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• pp.221-227
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• 2009

There are customer services jointly provided by two facilities so that each customer will complete the course made up of both facilities' sub-services. The two facilities are assumed invested respectively by an infrastructure owner and one subordinate facility owner, whose partnership is built on their capital investments. This paper presents a mathematical model of Stackelberg competition between the two facility owners to derive their optimal Nash equilibrium. In this study, each facility owner's profit is consisted of fixed revenue fractions of sold services, operating costs (including depreciation cost) and maintenance costs of her facility. The maintenance costs of one facility are incurred both by failures and deterioration due to usage. Moreover, for both facilities, failures are rectified immediately by minimal repairs and preventive maintenance is carried out at a fixed time epoch. Additional assumptions are also employed to develop the model such as customer arrivals are manipulated to follow a Poisson process, and each facility's lifetime is independently Weibull-distributed. The Stackelberg game proceeds as follows. At the first stage of decision making process, the infrastructure owner (acting as a leader) decides the allocation of revenue shares based on her self-interest. After observing the allocation of revenue shares, the subordinate facility owner determines her own optimal price of services. This paper investigates actions and reactions of the two partners in the system. Then analytical conditions are proposed to achieve a unique optimal Nash equilibrium. Finally, some suggestions for further research are discussed.

• Proceedings of the KSR Conference
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• 2007.11a
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• pp.1768-1776
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• 2007

This paper suggests a new Level of Service (LOS) for a pedestrian facility in a transportation transfer center. They include the road, stair, and waiting place for a pedestrian. A current situation of several pedestrian facility was surveyed for the existing transportation transfer center at both Seoul and Pusan metropolitan cities. A new LOS was developed based on the output according to foreign criteria as well as an interview of pedestrians for their satisfaction.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2022.06a
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• pp.24-25
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• 2022

Based on the case of Busan Port November anchorage, which is a group anchorage, related regulations to promote group anchorage safety management, the turning radius of anchored ship, and more accurate weather information collection and safety through improvement of the supporting system for VTS operations to apply the anchorage location in accordance with reality that it is a suggestion for management improvement methods.

• Journal of The Korea Institute of Healthcare Architecture
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• v.20 no.2
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• pp.17-26
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• 2014

Purpose: This study tries to explore and analyse Service Attached Elderly Housing of Japan in order to prepare new elderly housing type effectively for aged society of Korea. Service Attached Elderly Housing was introduced in 2011 and it includes existing elderly housing of Japan such as Designated Elderly Housing, Elderly Friendly Housing and Superior Elderly Housing. Methods: Historical transition of Japanese elderly housing and background of the introduction of Service Attached Elderly Housing have been reviewed first. Thereafter research team visited to 3 elderly housings of Japan providing elderly services such as elderly care, meal, cleaning, washing, safety check, entertainment, etc. Based on the literature survey and field trip, the characteristics of Service Attached Elderly Housing have been drew out. Results: As the characteristics of Service Attached Elderly Housing of Japan, mixed use facility, community based housing, generation mix, barrier free design, and provision of daily life service for the elderly have been identified. Implications: Not only physical consideration including Universal Design but also elderly services such as elderly care, meal, housework, safety check, entertainment and so on are necessary for the supply of elderly housing.

• 한국노년학
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• v.29 no.3
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• pp.917-933
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• 2009

This study examined the factors affecting forms of long-term care service use by elderly and the forms of use are classified facility care service, home care service, and unused. It is used data from the 2nd pilot program for the Long Term Care Insurance scheme and it is analysed 5,497 cases. Multi-nominal regression is used. According to the results, women use formal service more than man do, and wowen use facility care than home care. Those who eligible for National Basic Livelihood Security System(NBLSS) are shown to have higher use of formal care(especially facility care) than the middle income class, and the low income class than the middle income class has lower use of formal care. In addition, higher the family care is available, lower the taking part in the service. The big cities and mid sized cities than rural are used the formal service and moreover mid sized cities are used facility care than home care. Furthermore, the level of care need is determinants of service use and function of ADL, IADL, and abnormal behavior is also determinants of formal service(especially facility care). But nursing need and rehabilitation need are not determinants of formal service use. Based on the results, the recommendations are developed and implemented for the improvement the elderly long-term care insurance.