• 제목/요약/키워드: Experience curve

검색결과 133건 처리시간 0.029초

통신 상품별 VOC 영향 요인과 학습곡선에 관한 연구 (A Study on the Learning Curve and VOC Factors Affecting of Telecommunication Services)

  • 정소기;차경천
    • 한국통신학회논문지
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    • 제39B권8호
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    • pp.518-527
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    • 2014
  • 본 연구는 유선통신 서비스 상품별 고객 불만(Voice of Customer) 감소에 따른 학습곡선을 추정 하고자 한다. 학습곡선모형 중 가장 일반적인 지수감소모형(Exponential decay model)을 사용하여 시간에 따라 고객 불만(VOC)이 감소하는지를 검증하였다. 그리고 통신사들의 서비스 상품의 인력투입, 소프트웨어 적용, 투자 등의 노력에 따른 고객 불만(VOC) 변화효과를 추가로 검증하였다. 서비스 상품별 실증 분석의 결과는 다음과 같다. 첫째, 학습곡선대로 시간에 따라 고객 불만(VOC)이 감소하였다. 둘째, 초고속 인터넷, 전화, IPTV 등은 인력투입, Network 장애, 계절요인으로 인해 고객 불만(VOC)을 증가 시키거나 감소 시켰다. 셋째, 서비스 상품별 다양한 변수는 고객의 체감 품질을 높이고 있지만, 오히려 지속적으로 감소하지 않는 서비스 패러독스(Service Paradox)현상이 발생하는 것을 알 수 있었다.

동적기하프로그램을 활용한 이차곡선 최적화 문제해결에 관한 연구 (A Study on the Optimization Problem Solving utilizing the Quadratic Curve using the Dynamic Geometry Software)

  • 김정수;전보현;정영우;김부윤;이양
    • East Asian mathematical journal
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    • 제30권2호
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    • pp.149-172
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    • 2014
  • The problems of optimization addressed in the high school curriculum are usually posed in real-life contexts. However, because of the instructional purposes, problems are artificially constructed to suit computation, rather than to reflect real-life problems. Those problems have thus limited use for teaching 'practicalities', which is one of the goals of mathematics education. This study, by utilizing 'GeoGebra', suggests the optimization problem solving related to the quadratic curve, using the contour-line method which contemplates the quadratic curve changes successively. By considering more realistic situations to supplement the limit which deals only with numerical and algebraic approach, this attempt will help students to be aware of the usefulness of mathematics, and to develop interests in mathematics, as well as foster students' integrated thinking abilities across units. And this allows students to experience a variety of math.

원심펌프 회전차 형상 설계에 대한 연구 (A study on a design for a centrifugal pump impeller shape)

  • 김진환
    • 한국해양공학회지
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    • 제11권4호
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    • pp.213-220
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    • 1997
  • In this study, a design for a shape of centrifugal pump impeller has been performed using a p.c. under a Windows environment. Interaction between a user and a computer has been easily established using the Visual Basic. In determining an outer diameter of an impeller, steps are divided into two, a basic computational step and a refinment step. In this way user can enter his/her experience at the refinment step and hence can expect to lessen the nonlinear nature inherent to the design. In determining a shape of a side view of an impeller, the Bezier cubic curve has been used, and it can be seen that the Bezier cubic curves are well suited in the shape design under a Windows environment. By simply manipulating the four control points, one can generate various cubic curves among which one is selected. Also, a simple method, which can determine the curved position of an impeller vane, has been developed. These data can be used for final CAD drawings.

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Biot의 원뿔곡선에 관한 conjecture의 재해석 (Reinterpretation of the Biot's conjecture on conics)

  • 김향숙;박혜경
    • East Asian mathematical journal
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    • 제36권4호
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    • pp.455-474
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    • 2020
  • In this study, we investigate the latus rectum, one of the geometric measures of the conics, as one of the ways in which learners harmonize the geometric and algebraic approaches to conics from a pedagogical point of view. We also introduce the conical curve of Biot as presented in 'The Discourse on the Latus Rectum in conics(2013)' by Takeshi Sugimoto and reinterpret it for visualization and use as teaching material. Therefore, we expect that the importance of mathematical concepts will be recognized in conics and students can experience geometry learning that is explored in the school field and have a positive effect in developing the power to apply even in the context of applied problems.

A Quantitative Assessment on a Tension of Securing Rope to evade Marine Accidents caused by Improper Cargo-Securing

  • Kim, Young-Du
    • 해양환경안전학회지
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    • 제21권3호
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    • pp.297-302
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    • 2015
  • To prevent cargo accidents by repeated loads, a continuous monitoring for securing rope or additional safety measures are needed, but most of prevention measures have been conducted only by operator's own experience not a quantitative assessment. Hence, the Load-Displacement curve and approximation formula of securing rope were drawn in this research for a quantitative assessment and simplified measurement on a tension of securing rope using a tensiometer. Moreover, a com parison was conducted between m easuring tension and calculated tension on securing rope with portable tensiometer, 'Load-Displacement' approximation formula. The calculated tension of securing rope is obtained 153.3kfg using the formula and that result has not much difference with initial tension 150.0kgf. Lastly, an analysis of the characteristics of various ropes was suggested to enhance the reliability about quantitative assessment of securing rope's tension through further research.

개복 위절제술에 경험이 풍부한 술자에 의한 복강경 보조하 원위부 위절제술의 Learning Curve (Learning Curve of a Laparoscopy Assisted Distal Gastrectomy for a Surgeon Expert in Performing a Conventional Open Gastrectomy)

  • 김지훈;정영수;정오;임정택;육정환;오성태;박건춘;김병식
    • Journal of Gastric Cancer
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    • 제6권3호
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    • pp.167-172
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    • 2006
  • 목적: 조기위암 치료에 있어서 복강경 위암 수술이 새로운 패러다임으로 정착하고 있다. 기존에 시행하고 있던 개복에 의한 위절제술에 익숙한 경험 많은 외과의사들은 복강경 위암 수술은 시간이 많이 소요되며 기술적으로 습득하는데 많은 제약이 있음을 느끼며 복강경 수술에 소극적 자세를 취하는 경향이 있다. 이에 저자 등은 개복 위절제술에 경험이 풍부한 외과의사에 의한 복강경 위절제술의 learning curve를 결정하고, 이에 영향을 미치는 요인들을 분석하였다. 대상 및 방법: 2005년 4월부터 2006년 3월까지 한 명의 술자에 의하여 수술전 조기 위암(cT1N0)으로 진단 받고 복강경 보조하 원위부 위절제술(LADG) 및 $D1+{\beta}$ 림프절 곽청을 시행 받은 62명을 대상으로 하였으며 복강경 위절제술 시행을 위하여 전문팀을 구성하였다. 대상 환자를 6명씩 한 그룹으로 총 10그룹(마지막 그룹은 8명으로 구성함)으로 나누어 각 그룹의 평균 수술시간을 비교하여 learning curve 극복 전후의 나이, 성별, 수술 후 합병증, 절개창의 길이, 수혈유무, 적출된 림프절 개수, 수술 전 후 혈색소 변화 등을 분석하였다. 결과: 평균 수술 시간을 분석한 결과 여섯 번째 그룹 (31st case)부터 수술 시간의 Plateau를 보였다. 이에 저자들은 learning curve 극복시점을 30th case (7개월)로 간주하였으며 극복 전후 집단 간의 평균 수술시간을 분석하였을 때 각각 $239.0{\pm}69.7$분과 $170.0{\pm}32.6$분으로 유의하게 나타났다(P<0.05), 양 군 간 평균나이, 성별, BMI, 수술 전후의 혈색소 수치변화, 적출된 림프절 개수 등은 유의한 차이를 보이지 않았다. 또한 절개창의 길이, 수혈유무, 수술 후 합병증 유무도 양 군 간에 통계적으로 유의하지 않았다. 결론: 저자들의 LADG learning curve 극복은 30예(7개월)로 다른 보고보다 일찍 도달할 수 있었다. 이는 개복 수술의 풍부한 경험, 전문 수술팀 구성, 그리고 단기간 집중적인 시술에 의한 것으로 생각된다.

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Predicting patient experience of Invisalign treatment: An analysis using artificial neural network

  • Xu, Lin;Mei, Li;Lu, Ruiqi;Li, Yuan;Li, Hanshi;Li, Yu
    • 대한치과교정학회지
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    • 제52권4호
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    • pp.268-277
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    • 2022
  • Objective: Poor experience with Invisalign treatment affects patient compliance and, thus, treatment outcome. Knowing the potential discomfort level in advance can help orthodontists better prepare the patient to overcome the difficult stage. This study aimed to construct artificial neural networks (ANNs) to predict patient experience in the early stages of Invisalign treatment. Methods: In total, 196 patients were enrolled. Data collection included questionnaires on pain, anxiety, and quality of life (QoL). A four-layer fully connected multilayer perception with three backpropagations was constructed to predict patient experience of the treatment. The input data comprised 17 clinical features. The partial derivative method was used to calculate the relative contributions of each input in the ANNs. Results: The predictive success rates for pain, anxiety, and QoL were 87.7%, 93.4%, and 92.4%, respectively. ANNs for predicting pain, anxiety, and QoL yielded areas under the curve of 0.963, 0.992, and 0.982, respectively. The number of teeth with lingual attachments was the most important factor affecting the outcome of negative experience, followed by the number of lingual buttons and upper incisors with attachments. Conclusions: The constructed ANNs in this preliminary study show good accuracy in predicting patient experience (i.e., pain, anxiety, and QoL) of Invisalign treatment. Artificial intelligence system developed for predicting patient comfort has potential for clinical application to enhance patient compliance.

지식의 학습효과와 파급효과에 따른 선.후발기업의 생산전략 분석 (A Two Stage Game Model for Learning-by-Doing and Spillover)

  • 김도환
    • 한국경영과학회지
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    • 제26권1호
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    • pp.61-69
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    • 2001
  • This paper presents a two stage game model which examines the effect of learning-by-doing and spillover. Increases in the firm’s cumulative experience lower its unit cost in future period. However, the firm’s rival also enjoys the experience via spillover. Unlike previous theoretical research model, a cost asymmetric market entry game model is developed between the incumbent firm and new entrant. Mathematical results show that the incumbent firm exploits the learning curve to gain future cost advantage, and that the diffusion of learning to the new entrant induces the incumbent firm to choose decreasing output strategically. As a main result, we show that the relative magnitude between the learning and spillover rate determines the market share ratio of competing firms.

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유리재단 전용 CAM 시스템 개발 (Development of a Customized CAM System for CNC Glass Scribing Machine)

  • 이건범
    • 한국생산제조학회지
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    • 제7권1호
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    • pp.126-134
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    • 1998
  • In order to increase the modeling power and productivity of CAD/CAM systems, demands for customization of CAD/CAM system increased. Customization of a CAM system involves making it easier to learn and use, adding new modeling features not supported in a general purpose CAM system, and providing parametric inputting mechanism. A customization from a commercial CAM system (OMEGA) has implemented for two dimensional free curve CNC glass scribing machine of medium size company in Cheonan. A CAD technician who has no CAM experience can operate this customized CAM system satisfactorily.

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테마파크 형 쇼핑센터의 공간구성에 관한 연구 - 저드파트너쉽의 설계 작품을 중심으로 - (An study on the Space Composition of the Theme Park-style Shopping Center - Focused on Designed Projects by Jerde Partnership -)

  • 하성주
    • 한국실내디자인학회논문집
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    • 제16권6호
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    • pp.144-151
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    • 2007
  • The idea of shopping is changed from a purchase of merchandise to an experience of pleasure. This study is a space composition analysis for the introduction of theme in multi-plex shopping center design to reflect variable consumer trend and company marketing strategy, The study progressed through theoretical consideration and substance analysis about the shopping centers which had been designed by Jerd Partnership In Japan since 2000. The following is result. The path is a sole main street that is made of curve form, parallel and vertical circulating rout and movement of human being. It leads continuity. The node and landmarks have a circular court with typifier as powerful center, character of transition space and event for experience. It makes locational quality. The districts are composed of retail shops, restaurants and culture facilities and the edge is represented by closed vertical wall and parapet. It induces a domain. The characteristic of Jerde shopping center is an experience of theme environment through the path as betweenness with a story based on a main theme. It is mostly related nature or exotic element and is obviously represented at path and node. The node takes a round shape and bring about event as a court. The application of theme to the shopping center by Jerde has a significant meaning for place marketing.